Ruckus Wireless ZoneFlex 2925 User Manual
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Ruckus Wireless ZoneFlex 2925 User Manual

Ruckus Wireless ZoneFlex 2925 User Manual

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User Guide

Ruckus Wireless
ZoneFlex 2925/2942 Access Point

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Summary of Contents for Ruckus Wireless ZoneFlex 2925

  • Page 1: User Guide

    User Guide Ruckus Wireless ZoneFlex 2925/2942 Access Point...

  • Page 2: Information To The User

    All other brands and product names are registered trademarks of EN 55 022 Declaration of Conformance their respective holders. This is to certify that the ZoneFlex 2925 and 2942 Access Points are shielded against the generation of radio interference in accor- Statement of Conditions...

  • Page 3: Table Of Contents

    Contents Chapter 1: Are You a Wi-Fi Hotspot Operator? ..... . 1 Where exactly should you place the Access Point? ....3 What’s next? .
  • Page 4 Syslog Server ..........60 Reviewing the Latest Log File Entries .

  • Page 5: Chapter 1: Are You A Wi-Fi Hotspot Operator

    CHAPTER 1 Are You a Wi-Fi Hotspot Operator? Then you’ll appreciate learning about your new Ruckus Wireless hotspot access point, before you get started. What can a Hotspot Access Point do for you? You’re occupying a large space, with lots of users, and you’d like to make it a Wi-Fi hotzone.
  • Page 6 Is there a switch connected to the modem? If not, you’ll need to hook one up to your modem—as shown below. FIGURE 1-2 After preparing the Ruckus Wireless AP for network use, you can place it (as shown below) where it can broadcast the strongest signal to as many users as possible. FIGURE 1-3 As the picture suggests, you should mount it high on the wall or on the ceiling.

  • Page 7: Where Exactly Should You Place The Access Point

    • Internet Explorer version 6.0 and later • Netscape version 8.1 and later • Firefox version 1.5.0.6 and later What’s next? Now you can get started configuring your new Ruckus Wireless AP for use, as described in the next chapter.

  • Page 8: Chapter 2: Installation, Setup, And Placement Of The Ap

    Installation, Setup, and Placement of the AP This chapter describes how to set up a Ruckus Wireless Hotspot access point for use in a Wi-Fi hotzone. This includes an important preliminary task: reconfiguring your PC/laptop to connect to the Ruckus AP through the Web User Interface. At the conclusion of setup, this chapter will guide you in resetting your PC for normal use, then guide you in placing and connecting your Wireless Hotspot AP for use.

  • Page 9: What's In The Package

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | Installation, Setup, and Placement of the AP What’s in the Package When you first open the package, you should find one of each of the following: • A Ruckus Wireless ZoneFlex 2925 or 2942 Access Point •...
  • Page 10 Ruckus Wireless ZoneFlex 2925/2942 User Guide | Installation, Setup, and Placement of the AP If you see this... This is happening... • If this LED is dark • No power is available, or the AP is not connected to a power source.

  • Page 11: Security Considerations

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | Installation, Setup, and Placement of the AP VF2942 Features The following illustrations and tables show and describe the side and rear views of the ZF2942 AP. The side view highlights the four LED indicators that can be used to assess both device and network status.
  • Page 12 Ruckus Wireless ZoneFlex 2925/2942 User Guide | Installation, Setup, and Placement of the AP FIGURE 2-4: Rear view [1] Power Adapter Plug Connect the power adapter to this socket. (Input 110-240V AC, Output 12V 1.0A DC) Power can also be supplied via 10/100 POE port.
  • Page 13 Ruckus Wireless ZoneFlex 2925/2942 User Guide | Installation, Setup, and Placement of the AP Table 1: ZF2942 Side and Rear LEDs If you see this... This is happening... • If off • There is no station associated. • If blinking red/amber alternately •...

  • Page 14: Preparing The Access Point For Network Use

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | Installation, Setup, and Placement of the AP Preparing the Access Point for Network Use The following sections detail how to use your PC/laptop to manually set up the AP to func- tion as an auto-activating multimedia wireless hotspot.
  • Page 15 Ruckus Wireless ZoneFlex 2925/2942 User Guide | Installation, Setup, and Placement of the AP Using the AC adapter included in the package, connect the AP to a convenient (and protected) power source. After a minute, verify that the AP’s Power LED is a steady green.
  • Page 16 Ruckus Wireless ZoneFlex 2925/2942 User Guide | Installation, Setup, and Placement of the AP https://192.168.0.1 Press Enter to initiate the connection. When a security alert dialog box appears, click OK/Yes to proceed. When the Ruckus Wireless Admin login page appears, enter the following:...
  • Page 17 Ruckus Wireless ZoneFlex 2925/2942 User Guide | Installation, Setup, and Placement of the AP Wireless Mode “Auto-select” should be selected Channel “SmartSelect” should be selected Country Code If you are not in the United States, open this menu and choose the country.
  • Page 18 Ruckus Wireless ZoneFlex 2925/2942 User Guide | Installation, Setup, and Placement of the AP The Configure::Internet options appear. FIGURE 2-9 Click the button by Static IP. Fill in the IP Address and Mask fields that appear. Make sure you use a unique IP address that is not already taken by another device on your network.
  • Page 19 Ruckus Wireless ZoneFlex 2925/2942 User Guide | Installation, Setup, and Placement of the AP When the Network Connections window appears, right-click the icon for the “Local Area Connection” designated for your home network and choose Properties. When the Local Area Connection Properties dialog box appears, select Internet Proto- col (TCP/IP) from the scrolling list, and click Properties.

  • Page 20: Troubleshooting The Initial Setup Connection

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | Installation, Setup, and Placement of the AP Verify that the WAN port LED is lit, along with the activity LEDs on the front of the AP. After a short pause to re-establish the Internet connection, you can test the AP.

  • Page 21: What's Next

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | Installation, Setup, and Placement of the AP What’s Next? Your Ruckus Wireless hotspot access point is now in place, serving your wi-fi network users. But there are additional settings you might want to adjust, to fine-tune and improve the performance of your AP and the whole wi-fi network.

  • Page 22: Chapter 3: After The Installation (Post-Installation Setup)

    When you are finished, be sure to browse the following two chapters for specific guidance on monitoring and management tasks you can perform on your Ruckus Wireless AP and your wi-fi hotspot. Many of the following tasks should be undertaken only if you are an experienced network ALERT administrator or are under the guidance of your ISP or an IT/support professional.

  • Page 23: Opening The Web User Interface

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | After the Installation (Post-Installation Setup) Opening the Web User Interface If you need to manage your AP, you do it with the features of the Ruckus Wireless Web User interface (which you already used to set up the AP for use).
  • Page 24 Ruckus Wireless ZoneFlex 2925/2942 User Guide | After the Installation (Post-Installation Setup) Key features of the Web User interface The Wireless Web User interface has been organized into the following collections of fea- tures. FIGURE 3-2 Menu bar [1] Under each category (Status, Configuration, etc.) are options that, when clicked, open related workspaces in the area to the right.

  • Page 25: Changing The Administrator Login Settings

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | After the Installation (Post-Installation Setup) Changing the Administrator Login Settings To replace the current Hotspot Operator login settings, follow these steps: After logging in to the Web User interface, click Device under Configuration.

  • Page 26: Activating Other Administrator Access Options

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | After the Installation (Post-Installation Setup) Activating other Administrator Access Options ALERT Do not undertake the customizing of these options unless you are an experienced network administrator or are under the guidance of an IT/support professional.

  • Page 27: Changing The Ip Address

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | After the Installation (Post-Installation Setup) HTTP port This field lists the default HTTP port of 80, if HTTP has been activated. You can manually change this port num- ber if required. HTTPS access By default this option is enabled.
  • Page 28 Ruckus Wireless ZoneFlex 2925/2942 User Guide | After the Installation (Post-Installation Setup) Verify that the Connection Type is “Static IP”. FIGURE 3-6 When the Static IP options appear, you can make the following changes: Gateway This is the gateway IP address of the Internet interface.

  • Page 29: Customizing Common Wireless Configuration

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | After the Installation (Post-Installation Setup) Customizing Common Wireless Configuration ALERT Do not undertake the customizing of these options unless you are an experienced network administrator or are under the guidance of your ISP or an IT/support professional.
  • Page 30 Ruckus Wireless ZoneFlex 2925/2942 User Guide | After the Installation (Post-Installation Setup) WARNING—Selecting the incorrect country or region may result in vio- lation of applicable law. ALERT If your AP was shipped in the United States, the country code was pre-defined for “United States”...

  • Page 31: Setting Threshold Options

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | After the Installation (Post-Installation Setup) device. This is important in a mixed environment of both 802.11b and 802.11g clients. WARNING: Activating this option (and configuring the settings) boosts the interoperability of 802.11b and 802.11g devices but will severely decrease performance.
  • Page 32 Ruckus Wireless ZoneFlex 2925/2942 User Guide | After the Installation (Post-Installation Setup) The Configure::Wireless::Wireless [#] workspace appears. FIGURE 3-9 Look for Threshold Settings and click Edit Settings. The Configure::Wireless::Advanced::Wireless [#] workspace appears. FIGURE 3-10 Review the following options and make any needed changes: Data Beacon Rate (The default value is 10.) The value indicates the interval of the...

  • Page 33: Customizing Wireless Hotspot Settings

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | After the Installation (Post-Installation Setup) RTS/CTS Threshold (The default value is 2346.) This option determines at what packet length the RTS/CTS function is triggered. A lower thresh- old may be necessary in environment with excessive signal noise or hidden nodes;...

  • Page 34: Customizing Wireless Wep Encryption

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | After the Installation (Post-Installation Setup) somehow indicates your location or group name. The “name” can be up to 32 characters in length, containing letters and numbers, and is case-sensitive. Threshold Settings This button opens a workspace where you can configure the Pro- tection Mode you activated in the Wireless::Common work- space.
  • Page 35 Ruckus Wireless ZoneFlex 2925/2942 User Guide | After the Installation (Post-Installation Setup) An additional set of WEP-specific encryption options appear in this workspace. FIGURE 3-12 You can make the following changes: Authentication Mode Your options include — Open: No security measure is enforced.

  • Page 36: Customizing Wireless Wpa Encryption

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | After the Installation (Post-Installation Setup) WEP Key Enter the key manually according to the Key Entry Method and Encryption Strength settings. Key Index Choose the index, from “1” to “4”, that the WEP key is to be stored in.
  • Page 37 Ruckus Wireless ZoneFlex 2925/2942 User Guide | After the Installation (Post-Installation Setup) An additional set of WPA-specific encryption options appear in this workspace. FIGURE 3-13 You can make the following changes: WPA Version Your options are WPA, WPA2 or WPA Auto.

  • Page 38: Customizing 802.1X (Settings)

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | After the Installation (Post-Installation Setup) Passphrase Enter a new passphrase between 8 and 32 characters long, using any combination of printable characters (letters, numbers, hyphens and underscores). Click Update Settings to save and apply the changes.
  • Page 39 Ruckus Wireless ZoneFlex 2925/2942 User Guide | After the Installation (Post-Installation Setup) FIGURE 3-14...

  • Page 40: Reviewing Current Vlan Ids

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | After the Installation (Post-Installation Setup) Reviewing Current VLAN IDs ALERT Do not make any changes to these options unless you are an experienced network adminis- trator or are under the guidance of an IT/support professional.

  • Page 41: Chapter 4: Managing The Access Point

    This chapter covers the tasks you might consider in the course of regular maintenance of a Ruckus Wireless AP (and its network services). These range from renaming the AP to fine- tuning wireless configurations, to upgrading the internal firmware of an AP.

  • Page 42: Maintaining Your Hotspot Ap

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | Managing the Access Point Maintaining your HotSpot AP This section highlights a collection of individual, context-free tasks culled from the Web User interface (and detailed here for your convenience). Maintenance topics covered in this section •...

  • Page 43: Changing The Wireless Channel

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | Managing the Access Point Changing the Wireless Mode After opening the Web User interface, click Wireless under Configuration. When the Configure::Wireless::Common workspace appears, review the choices. FIGURE 4-2 Select any of the following modes from Wireless Mode: Auto-Select: Allows both 802.11g- and 802.11b-compliant devices to connect...
  • Page 44 Ruckus Wireless ZoneFlex 2925/2942 User Guide | Managing the Access Point Changing the Wireless Data Rate After opening the Web User interface, click Wireless under Configuration. When the Configure::Wireless::Common workspace appears, click Edit Common Set- tings. When the Configure::Wireless::Advanced::Common workspace appears, review the options.
  • Page 45 Ruckus Wireless ZoneFlex 2925/2942 User Guide | Managing the Access Point Changing the Beacon Interval After opening the Web User interface, click Wireless under Configuration. When the Configure::Wireless::Common workspace appears, click Edit Common Set- tings. When the Configure::Wireless::Advanced::Common workspace appears, review the options.
  • Page 46 Ruckus Wireless ZoneFlex 2925/2942 User Guide | Managing the Access Point CTS-only Choose this option to force all destination devices to acknowledge their ability to receive data when a transmission is initiated. RTS/CTS Choose this option to force both sending and receiving devices to con- firm a data exchange on both ends before proceeding.

  • Page 47: Rate Limiting Hotspots

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | Managing the Access Point When the Configure::Wireless::Common workspace appears, click a hotspot-specific tab. When the Configure::Wireless::Wireless [#] workspace appears, click one of two Broadcast SSID options for this hotspot. Repeat the previous step with the remaining hotspot tabs.
  • Page 48 Ruckus Wireless ZoneFlex 2925/2942 User Guide | Managing the Access Point FIGURE 4-8 Toggle the Downlink drop-down menu and select the downlink rate limit for each sta- tion. Toggle the Uplink drop-down menu and select the uplink rate limit for each station.
  • Page 49 Ruckus Wireless ZoneFlex 2925/2942 User Guide | Managing the Access Point Rate Limiting fields and headings • Per Station Traffic Rate: Each station on the WLAN will be limited to this data rate. Depending on conditions such as "air quality" (ability for transmit and receive radio signals by each station), the number of stations with data and how much data they have to send, the actual transmission rate may be less.

  • Page 50: Access Controls

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | Managing the Access Point Access Controls Access Controls give you control over which stations are allowed to join (associate with) your WLAN networks. There are "tab" entries for each available WLAN. Access control topics covered in this section •...

  • Page 51: Removing Mac Addresses From A List

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | Managing the Access Point If you have additional MAC addresses you want included, click Add new entry and repeat these steps until you've entered all the stations you want. There is a limit of 128 rows.

  • Page 52: Allowing Only Stations Explicitly Listed In The Access Controls Table

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | Managing the Access Point Allowing only stations explicitly listed in the Access Controls Table If you select "Allow only stations listed in the Access Controls Table", then stations entered into the access-controls table are allowed but all others are disallowed. To add MACad- dresses, see “Changing the access controls for a WLAN”...

  • Page 53: Vlans

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | Managing the Access Point VLANs The VLAN page is used to configure the virtual LAN (VLAN) parameters of the AP. Traffic never uses VLAN tags over wireless links, but traffic originating on or destined for wireless- LAN stations can be differentiated by a VLAN identifier as it travels over other links, such as Ethernet, DSL or cable-Internet, etc., thus given the appropriate priority as it traverses the...
  • Page 54 Ruckus Wireless ZoneFlex 2925/2942 User Guide | Managing the Access Point • VLAN ID: If the VLAN ID field is blank or empty, no VLAN tagging will occur for that net- work. The state is shown by one of three images, explained below in "VLAN port state icons.”...

  • Page 55: Default Configuration

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | Managing the Access Point will remain set. If connectivity fails, then the device will revert to the previous VLAN set- tings. A pop-up message will tell you whether the test passed or failed and VLAN values were reverted.

  • Page 56: Changing A Vlan Id

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | Managing the Access Point FIGURE 4-15 Changing a VLAN ID This task should be performed by an experienced network administrator or are under the guidance of an IT/support professional. After logging into the Web User interface, click VLAN under Administrator.
  • Page 57 Ruckus Wireless ZoneFlex 2925/2942 User Guide | Managing the Access Point Click Update Settings (test) to verify connectivity prior to saving changes. This pre- vents you from being locked out in the event you were to change the Management interface VLAN ID.

  • Page 58: Renewing Or Releasing Dhcp

    • Automate a regularly scheduled update • Run a one-time manual update right now. By default, the automatic upgrade option is active, and will check the Ruckus Wireless update server every 12 hours. After logging into the Web User interface, click Upgrade under Maintenance.
  • Page 59 Ruckus Wireless ZoneFlex 2925/2942 User Guide | Managing the Access Point The Maintenance::Upgrade options appear. FIGURE 4-17 Each of the three upgrade options listed in this workspace are described in separate sections following. [-1-] Running a manual upgrade through the Web In the Upgrade Method options, click Web.

  • Page 60: Rebooting The Ap

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | Managing the Access Point When the upgrade is complete, you must manually reboot the AP. [-3-] Scheduling an automatic upgrade In the Upgrade Method options, click the button by your preferred choice. Enter the appropriate information in the Host name field or IP address field.

  • Page 61: Restoring The Ap To Factory Default Settings

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | Managing the Access Point Restoring the AP to Factory Default Settings DO NOT DO THE FOLLOWING unless you are directed to do so by Ruckus Wireless sup- ALERT! port staff or by a network administrator. Do this only if you are able to immediately reconnect the restored AP to your computer, to reconfigure it for wi-fi network use—as detailed in...

  • Page 62: Chapter 5: Monitoring Activity In The Access Point

    Access Point This chapter provides information on how you can use the Web User Interface to monitor the activity and status of your Ruckus Wireless AP, its network, and (in a limited way) who is connected to your wi-fi hotzone.

  • Page 63: Monitoring Wlan Use

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | Monitoring Activity in the Access Point Monitoring WLAN Use A limited usage-monitoring capability has been built into the AP, that aids you in efficiently tracking and blocking rogue Access Points that are in use.

  • Page 64: Activating The Ap Log And Sending The Log To A Syslog Server

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | Monitoring Activity in the Access Point The Status::Local Services workspace appears, displaying a list of evices (computers, printers, access points) that are currently connected to the local network. FIGURE 5-2 Activating the AP Log and Sending the Log to a Syslog Server After logging in to the Web User interface, click Log under Administrator.

  • Page 65: Reviewing The Latest Log File Entries

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | Monitoring Activity in the Access Point Reviewing the Latest Log File Entries The Log screen shows the log messages kept by the Ruckus Wireless Router since it was rebooted. The log has limited size: the oldest messages are replaced as new messages arrive.

  • Page 66: Saving A Copy Of The Log To Your Computer

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | Monitoring Activity in the Access Point When the Maintenance::Support info workspace appears, review the Upload Method options. FIGURE 5-4 To upload a copy of the support info file to an FTP or TFTP server, click the appropri- ate button by TFTP or FTP.

  • Page 67: Running Diagnostics On Network Connections

    Ruckus Wireless ZoneFlex 2925/2942 User Guide | Monitoring Activity in the Access Point Running Diagnostics on Network Connections Two network connection tests have been built into the AP that you can take advantage of in the Web User interface: ping and traceroute.

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