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Note: Backup and Restore can only be used on the same unit running the same firmware. This
feature is not intended for multi-configurations or for firmware upgrades.
7) Support
The support page provides valuable information on troubleshooting and contact information, should
you require technical assistance.
•
Logs
The network Camera support system log information. Click the System Log button to get the log
data.
•
Update Server
-
Server Report: Click the Server Report button to get the important information about the
server's status and should always be included when requesting support.
-
Parameter List: Click the Parameter List button to see the unit's parameters and their
current settings.
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