NetComm NTC-30WV User Manual
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NetComm NTC-30WV User Manual

3g outdoor wifi router with voice
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NTC-30WV – 3G Outdoor WiFi Router with Voice

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Summary of Contents for NetComm NTC-30WV

  • Page 1 User Guide NTC-30WV – 3G Outdoor WiFi Router with Voice...
  • Page 2 Copyright© 2014 NetComm Wireless Limited. All rights reserved. The information contained herein is proprietary to NetComm Wireless. No part of this document may be translated, transcribed, reproduced, in any form, or by any means without prior written consent of NetComm Wireless.

  • Page 3: Table Of Contents

    Appendix D: HTTPS - Uploading a self-signed certificate ....................... 122 Technical Data ................................... 124 Additional Product Information ..............................125 Using the NTC-30WV to make and receive telephone calls ......................... 125 Legal & Regulatory Information..............................130 Intellectual Property Rights ..................................130 Customer Information ....................................
  • Page 4 Contact....................................... 132 NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...

  • Page 5: Overview

    Overview Introduction This document provides you all the information you need to set up, configure and use the NetComm Wireless NTC-30WV router. Target audience This document is intended for system integrators or experienced hardware installers who understand telecommunications terminology and concepts.

  • Page 6: Prerequisites

    Prerequisites Before continuing with the installation of your NTC-30WV router, please confirm that have the following: A device with a working Ethernet network adapter. A web browser such as Internet Explorer, Mozilla Firefox or Google Chrome. A flathead screwdriver if field terminated power is required.

  • Page 7: Product Introduction

    The NetComm Wireless outdoor router (NTC-30WV) is designed to deliver high speed internet to homes and businesses with otherwise little to no Internet access available. The NTC-30WV is a robust 3G (HSPA+) router which can be pole or wall mounted and connects to a 3G network.

  • Page 8: Product Features

    Maximum wireless signal rate and coverage values are derived from IEEE Standard 802.11g and 802.11n specifications. Actual wireless speed and coverage are dependent on network and environmental conditions included but not limited to volume of network traffic, building materials and construction/layout. NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...

  • Page 9: Hardware Overview

    Hardware overview LED indicators The NTC-30WV uses 7 LEDs to display the current system and connection status. Figure 1 - NTC-30WV LED Indicators LED INDICATOR ICON COLOUR DEFINITION High Signal Green High 3G Signal strength available. Medium to High Signal Green Medium to High 3G Signal strength available.
  • Page 10 High signal LED. The signal LEDs flash in a sequential order starting with the High signal LED SIM is PUK locked to the Low signal LED. Table 4 - SIM Lock LED Statuses NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...

  • Page 11: Physical Dimensions

    Physical Dimensions The physical dimensions of the NTC-30WV, antennas and the included mounting bracket which can be used to attach the NTC- 30WV to a pole or to provide a wall / ceiling mount are listed below. Figure 2 – NTC-30WV Dimensions...
  • Page 12 Figure 4 - NTC-30WV Antenna NTC-30WV 3G AND WIFI ANTENNA Length 180 mm Diameter 20 mm 60 g Weight (w/o NTC-30WV attached) Table 7 - Antenna Dimensions NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...

  • Page 13: Interfaces

    Connect one of the WiFi antennas here. DC Power Port Connect the optional DC Power supply to the NTC-30WV. Connect the NTC-30WV to an Ethernet enabled device or Switch and deliver power 10/100Base-TX Ethernet RJ-45 (w/Auto MDX) Port through Power over Ethernet (PoE) technology.
  • Page 14 1 x 3G Main antenna connector (Type N) Connect one of the 3G antennas here. 1 x 3G Aux antenna connector (Type N) Connect one of the 3G antennas here. Table 9 - Top Mounted Interfaces NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...

  • Page 15: Implementation And Deployment Scenario

    Deployment Scenario The NTC-30WV is a robust 3G (DC-HSPA+) router that connects to the 3G network and is mounted either on the wall or a pole and positioned in an optimal position on the outside of a property. The NTC-30WV features a powerful antenna system and radio modem together in the one unit in an outdoor location.

  • Page 16: Installation And Configuration Of The Ntc-30Wv

    Ensure the external power source is switched on and wait 2 minutes for your NTC-30WV router to start up. To check the status of your router, compare the LED indicators on the device with those listed in the...

  • Page 17: Powering The Router Via A Power Over Ethernet (Poe) Cable (Optional)

    Below is a diagram summarising the assembly when connecting via optional Power over Ethernet cable. Figure 9 – Example of how to connect the NTC-30WV when connecting via optional Power over Ethernet (PoE) cable Note: The DC Injector supplies 48V. Do not use this power supply for anything except for powering the outdoor gateway.

  • Page 18: Connecting Wirelessly

    Scan for wireless networks in your area and connect to the network name that matches the Wireless network name configured on the NTC-30WV. The default wireless network name is printed on the security card included in the package. When prompted for your wireless security settings, enter the Wireless security key configured on the NTC-30WV.

  • Page 19: Advanced Configuration

    Advanced configuration The NTC-30WV router comes with pre-configured settings that should suit most customers. For advanced configuration, log in to the web-based user interface of the router. To log in to the web-based user interface: Open a web browser (e.g. Internet Explorer, Firefox, Safari), type http://192.168.1.1...

  • Page 20: Status

    Status The status page of the web interface provides system related information and is displayed when you log in to the NTC-30WV router management console. The status page shows System information, LAN details, Cellular connection status, Packet data connection status and Advanced status details. You can toggle the sections from view by clicking the buttons to show or hide them.
  • Page 21 A unique code that identifies the base station from within the location area of the current mobile network signal. Channel number (UARFCN) The channel number of the current 3G/2G connection. Module PRIID Revision Module version used for customization. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...
  • Page 22 Module PRIID PRI part number The part number of the Module PRIID. Table 13 - Status page item details NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...

  • Page 23: Networking

    The data connection page allows you to configure and enable/disable the connection profile. To access this page, click on the Networking menu, and under the Wireless WAN menu, select the Data connection item. Figure 14 – Data connection settings www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...
  • Page 24 To manually configure a connection profile: Click the Edit button corresponding to the Profile that you wish to modify. The data connection profile settings page is displayed. Figure 15 - Data connection profile settings NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...
  • Page 25 WAN IP address of the router’s internal NAT IP address. This may be disabled if a framed route configuration is required and local devices require WAN IP addresses. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...
  • Page 26 Status page. When there is a mobile broadband connection, the WWAN section is expanded showing the details of the connection and the Status field displays Connected. To see details on the connected session, you can click the Show data usage button. Figure 17 - WWAN connection status section NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...

  • Page 27: Operator Settings

    The GSM All and the WCDMA all options allow you to force the device to lock to either 2G networks only, or 3G networks only. Click the Save button to save and apply your selection. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...

  • Page 28: Sim Security Settings

    PIN. The PIN settings page lists the status of the SIM at the top of the page. If you are not redirected to the PIN settings page, to unlock the SIM: Click on the Networking menu from the top menu bar, and then click SIM security settings. NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...
  • Page 29 Note: Select Remember PIN if you do not want to enter the PIN code each time the SIM is inserted. Click the Save button. If successful, the router displays the following screen: www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...
  • Page 30 Figure 22 - SIM security settings - SIM unlock successful NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...
  • Page 31 Enabling/Disabling SIM PIN protection The security PIN protection can be turned on or off using the PIN protection toggle key. Figure 23 - PIN Settings www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...
  • Page 32 PIN fields, then enter the desired PIN into the New PIN and Confirm new PIN fields and click the Save button. Figure 24 - PIN settings - Change PIN When the PIN has been changed successfully, the following screen is displayed: Figure 25 - SIM security settings – PIN unlock successful NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...
  • Page 33 You will be issued a PUK to enable you to unlock the SIM and enter a new PIN. Enter the new PIN and PUK codes. Click the Save button when you have finished entering the new PIN and PUK codes. Figure 26 - SIM security - SIM PUK locked www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...

  • Page 34: Lan

    With DNS masquerading ON, the DHCP server embedded in the NTC-30WV router hands out its own IP address (e.g. 192.168.1.1) as the DNS server address to LAN clients. The downstream clients then send DNS requests to the NTC-30WV router which proxies them to the upstream DNS servers.
  • Page 35 In advanced networks configurations where the NTC-30WV router should not be responsible for DHCP assignment, but instead an existing DHCP server is located on the Wireless WAN or LAN connections, the clients behind the NTC-30WV router are able to communicate with the DHCP server when DHCP relay is enabled. This enables the NTC-30WV router to accept client broadcast messages and to forward them onto another subnet.
  • Page 36 In the IP Address fields, enter the IP address that you wish to reserve for the device. If the Enable toggle key is not set to ON, click it to switch it to the ON position. Click the Save button to save the settings. NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...
  • Page 37 Clone button and the details will be copied to the address reservation list fields. Remember to click the Save button under the Address reservation list section to confirm the configuration. Figure 31 - Dynamic DHCP client list www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...

  • Page 38: Wireless Settings

    Figure 32 - Wireless Settings - Basic OPTION DEFINITION WiFi is turned on by default. Changing this option to OFF will turn OFF the wireless functionality on the NTC-30WV and you will not Radio On/Off be able to connect wirelessly.
  • Page 39 Enable or disable short preambles in use on the wireless network. Using short preambles should improve Short Preamble throughput, however some wireless network adapters must use long preambles. Table 17 - Wireless Settings - Advanced Configuration Items www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...
  • Page 40 Below is an example of how to configure two NTC-30WV routers to use the Repeater mode WDS feature. In this example, Access Point 1 is connected to a mobile broadband network and Access Point 2 and its clients will connect to the internet through Access Point 1.
  • Page 41 Figure 36 - WDS - Access Point 1 DHCP Server Settings Click Wireless Settings and then Basic. Enter the required details as listed in the table below: Figure 37 – WDS - Access Point 1 Repeater Mode Setup www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...
  • Page 42 Access Point 2 will act as a repeater for and provide internet access to its clients through Access Point 1 and therefore does not require a Mobile Broadband connection to be established. Figure 39 – WDS - Aceess Point 2 Status NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...
  • Page 43 MAC address of Access Point 1 in the AP MAC Address1 field. The MAC address of Access Point 1 is listed on the same page under Wireless Settings > Basic under the Wireless Distribution System (WDS) section. When you have entered the required information, click Save: www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...
  • Page 44 Figure 42 - WDS – Access Point 2 Repeater Mode Setup The Wireless Distribution System setup is now complete. NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...

  • Page 45: Mac Filtering

    Figure 43 - MAC Filtering Station Info The Station Info page shows the number of devices currently connected to your NTC-30WV via Wireless. The MAC address, Host Name and IP address of these devices are displayed. Figure 44 - Wireless Station List www.netcommwireless.com...

  • Page 46: Routing

    In the Metric field enter the metric for the route. The metric value is used by the router to prioritise routes. The lower the value, the higher the priority. To give the route the highest priority, set it to 0. Click the Save button to save your settings. NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...
  • Page 47 Figure 47 - Active routing list Deleting static routes From the static routing list, click the icon to the right of the entry you wish to delete. Figure 48 - Deleting a static route www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...
  • Page 48 Using the Version drop down list, select the version of RIP that you would like to use. Select the interface for which you want RIP to apply. You can choose the LAN interface, the WWAN interface or BOTH. Click the Save button to confirm your settings. NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...
  • Page 49 IP address (VRRP IP) or on a command prompt type: arp –d <ip address> (i.e. arp –d 192.168.1.1) to clear the arp cache.(old MAC address). Note: For more detail on configuring VRRP, please visit the product page on the NetComm Wireless website at http://support.netcommwireless.com/product/m2m-wireless-series/ntc-30wv and click on FAQs/Self Help.

  • Page 50: Port Forwarding

    Source port range specifies a range of port numbers then the Destination port range must be the same as the Source port range. Click the Save button to confirm your settings. NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...
  • Page 51 Figure 52 - Port forwarding settings To delete a port forwarding rule, click the button on the Port forwarding list for the corresponding rule that you would like to delete. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...
  • Page 52 Click the DMZ toggle key to turn the DMZ function ON. Enter the IP Address of the device to be the DMZ host into the DMZ IP Address field. Click the Save button to save your settings. NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...
  • Page 53 Remote router access control settings listed under Administration Settings. Figure 54 - Router firewall toggle key www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...
  • Page 54 Click the Save button to confirm the default rule. In the Current MAC / IP / Port filtering rules in system section, click the +Add button. Figure 56 - Current MAC / IP/ Port filtering rules in effect NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...
  • Page 55 The new rule is displayed in the filtering rules list. You can edit the rule by clicking the Edit button or delete the rule by clicking the button. Figure 58 - Completed filtering rule www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...

  • Page 56: Vpn

    IPSec operates on Layer 3 of the OSI model and as such can protect higher layered protocols. IPSec is used for both site to site VPN and Remote Access VPN. The NTC-30WV router supports IPsec end points and can be configured with Site to Site VPN tunnels with third party VPN routers.
  • Page 57 Figure 60 – IPSec profile edit www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...
  • Page 58 Select the IPSec certificate to upload by clicking the Browse button. Table 19 - IPSec Configuration Items Note: For more detail on configuring IPSec, please visit the product page on the NetComm Wireless website at http://support.netcommwireless.com/product/m2m-wireless-series/ntc-30wv and click on FAQs/Self Help.

  • Page 59: Openvpn Server

    Support for OpenVPN is available on several operating systems, including Windows, Linux, Mac OS, Solaris, OpenBSD, FreeBSD, NetBSD and QNX. Note: For more detail on configuring OpenVPN, please visit the product page on the NetComm Wireless website at http://support.netcommwireless.com/product/m2m-wireless-series/ntc-30wv and click on FAQs/Self Help.
  • Page 60 Set network information button. If you do not enter the remote subnet here, any packet requests from the server to the client will not be received by the client network because it is not aware of the remote client’s subnet. NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...
  • Page 61 Figure 63 – OpenVPN server profile settings www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...
  • Page 62 OpenVPN server only. Use the Authentication type options to select the Authentication type that you would like to use for the OpenVPN client. NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...
  • Page 63 On the router designated as the server, leave the Server IP address field empty. On the router designated as the client, enter the WAN IP address/host domain name of the server. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...
  • Page 64 Upload button to send it to the slave. Perform the same for the other router, uploading the slave’s secret key file to master. When they are uploaded click the Save button to complete the peer-to-peer OpenVPN configuration. NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...

  • Page 65: Configuring The Pptp Client

    Figure 68 - PPTP client list Click the +Add button to begin configuring a new PPTP client profile. The PPTP client edit screen is displayed. Figure 69 - VPN PPTP client edit www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...
  • Page 66 Click the Save button to save the changes. The VPN will attempt to connect after your click Save. Click the Status button at the top left of the interface to return to the status window and monitor the VPN’s connection state. Note: For more detail on configuring PPTP Client, please visit the product page on the NetComm Wireless website at http://support.netcommwireless.com/product/m2m-wireless-series/ntc-30wv and click on FAQs/Self Help.
  • Page 67 Click the +Add button to begin configuring a new GRE tunnelling client profile. The GRE Client Edit screen is displayed. Figure 71 – GRE client edit Click the Enable GRE Tunnel toggle key to switch it to the ON position. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...
  • Page 68 Click the Save button to save the changes. The VPN will attempt to connect after your click Save. Click the Status button at the top left of the interface to return to the status window and monitor the VPN’s connection state. Note: For more detail on configuring GRE, please visit the product page on the NetComm Wireless website at http://support.netcommwireless.com/product/m2m-wireless-series/ntc-30wv and click on FAQs/Self Help.

  • Page 69: Services

    In the Username and Password fields, enter the logon credentials for your DDNS account. Enter the password for the account again in the Verify password field. Click the Save button to save the DDNS configuration settings. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...

  • Page 70: Network Time (Ntp)

    Network time (NTP) The NTP (Network Time Protocol) settings page allows you to configure the NTC-30WV router to synchronize its internal clock with a global Internet Time server and specify the time zone for the location of the router. This provides an accurate timekeeping function for features such as System Log entries and Firewall settings where the current system time is displayed and recorded.

  • Page 71: Data Stream Manager

    SMS, GPS) and performs any required translation or data processing by each virtual data tunnel. Customers interested in developing their own applications to create custom mappings can contact NetComm Wireless about our Software Development Kit. The data stream manager provides a wide range of possibilities and expands upon simple PAD functionality to include the forwarding and translation of data between any of the input and output ports of the router.
  • Page 72 Figure 76 – Data stream list Below are some configuration examples of how the Data stream manager can be used. NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...
  • Page 73 This example demonstrates common settings for sending raw traffic out of an attached USB-to-Serial cable to a TCP/IP server running on the router. Figure 77 - Data stream manager – Serial to IP example www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...
  • Page 74 This example shows a configuration allowing received SMS messages to be forwarded to a TCP client running on the router which sends the SMS message to TCP server 123.45.67.89 on port 2000. Figure 78 - Data stream manager – SMS to IP example NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...

  • Page 75: Watchdogs

    Connect-on-demand session is idle, or the PDP context is disabled by the user. Therefore, we recommended that you disable this feature if Connect-on-demand is configured or if the PDP context is intentionally disconnected on occasion. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...
  • Page 76 Note: The Periodic Ping timer should not be set to a value of less than 300 seconds to allow the router time to reconnect to the cellular network following a reboot. To disable the periodic ping reset monitor, set Fail count to 0. Figure 80 – Ping watchdog settings NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...
  • Page 77 Note: The randomise reboot time is not persistent across reboots; each time the router is due to reboot, it randomly selects a time less than or equal to the Randomise reboot time. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...

  • Page 78: Snmp

    The Download button displays the Management Information Base (MIB) of the router. The MIB displays all the objects of the router that can have their values set or report their status. The MIB is formatted in the SNMP-related standard RFC1155. NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...

  • Page 79: Snmp Traps

    To send a manual SNMP Heartbeat, click the Send heartbeat button. When you have finished configuring the SNMP traps, click the Save button to save the settings. Note: When a factory reset is performed via SNMP, the SNMP settings are preserved. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...

  • Page 80: Tr-069

    Note: You must have your own compatible ACS infrastructure to use TR-069. In order to access and configure the TR-069 settings you must be logged into the router as the root user. Note: When a factory reset of the router is performed via TR-069, the TR-069 settings are preserved. NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...
  • Page 81 ACS inform messages. In the Inform Period field, enter the number of seconds between the inform messages. Click the Save button to save the settings. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...

  • Page 82: Auto Dial Configuration

    Auto Dial Configuration Using the Auto Dial function, you can configure the router to automatically dial a pre-defined phone number when the handset is lifted. Figure 84 - Auto Dial Configuration NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...

  • Page 83: Ussd

    To begin using this feature, please enter the dial string (e.g #100#) into the box below and click “Start Session”. If you don’t know which dial string to use, please contact your carrier, and ask them which dial codes are suitable for network services. Figure 85 - USSD Service www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...

  • Page 84: Sms Messaging

    Ability to trigger the NTC-30WV router to download and apply a configuration file To access the SMS messaging functions of the NTC-30WV router, click on the Services menu item from the top menu bar, and then select one of the options under the SMS messaging section on the left hand menu.
  • Page 85 “192.168.20.3” on port “2002” at the same time. To disable redirection to a TCP or UDP address, clear the TCP server address and UDP server address fields and click the Save button. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...

  • Page 86: New Message

    When you have finished typing your message and you are ready to send it, click the Send button. NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...
  • Page 87 Delete button. Click this button to delete the corresponding message. Refresh button. Click this button to refresh the inbox or outbox to see new messages. Table 21 - Inbox/Outbox icons www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...

  • Page 88: Diagnostics

    We highly recommended that you use the white list and a password when utilising this feature to prevent unauthorised access. See the White list description for more information. NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...
  • Page 89 This is enabled by default and it is strongly advised that you leave this feature enabled to maintain security. Send Set command acknowledgement replies The NTC-30WV router will automatically reply to certain types of commands received, such as commands, or...
  • Page 90 Destination number field and optionally define a password in the Password field. When you have finished adding numbers click the Save button to save the entries. NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...

  • Page 91: Sending An Sms Diagnostic Command

    ON, the router will send a reply if the command is correct but a variable or value is incorrect, for example, due to misspelling. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...

  • Page 92: Sms Command Format

    PASSWORD set VARIABLE1=VALUE1; set VARIABLE2=VALUE2; set VARIABLE3=VALUE3 If required, values can also be bound by an apostrophe, double apostrophe or back tick. For Example: “set VARIABLE=’VALUE’” “set VARIABLE=”VALUE”” “set VARIABLE=`VALUE`” “get VARIABLE” NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...
  • Page 93 Instructs the router to generate new public SSH keys. ssh.clearkeys Instructs the router to clear the client public SSH key files. Table 23 - List of basic SMS diagnostic commands www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...
  • Page 94 “Rx 0 byte, Tx 0 byte, Total 0 byte” current session when wwan down Up time of current 3G 1 days 02:30:12 or 0 days 00:00:00 when statistics.usage_current wanuptime session wwan down NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...
  • Page 95 SMS, and then restore the connection status to the Waiting state unless there is a traffic which triggers a connection in which case the connection status will be set to Up. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...

  • Page 96: Sms Diagnostics Examples

    Not required get rssi Send SMS to check the mobile signal strength Required PASSWORD get rssi Not required get imei Send SMS to check the IMEI number Required PASSWORD get imei NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...
  • Page 97 10 minutes Required PASSWORD set ledmode=10 Not required get ledmode Send SMS to retrieve the current LED mode Required PASSWORD get ledmode Retrieve current SSH protocol Not required get ssh.proto www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...
  • Page 98 Generate set of public/private keys on the host Required PASSWORD execute ssh.genkeys Not required execute ssh.clearkeys Clear client public keys stored on host Required PASSWORD execute ssh.clearkeys Table 28 - SMS diagnostics example commands NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...

  • Page 99: System

    The Log pages are used to display or download the System log and IPSec logs on the router. System log The System Log enables you to troubleshoot any issues you may be experiencing with your NTC-30WV router. To access the System Log page, click on the System menu. The System Log is displayed.
  • Page 100 To configure the NTC-30WV router to output log data to a remote syslog server: Click on the System menu from the top menu bar. The System log item is displayed.
  • Page 101 IPSec VPN tunnels will be disconnected as a change in logging level requires the IPSec service to be restarted. To download the IPSec log, click the Download IPSec log button and you will be prompted to save the file. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...

  • Page 102: System Configuration

    From the Restore saved settings section, click on Browse or Choose a file and select the backup configuration file on your computer. Click Restore to copy the settings to the new NTC-30WV router. The router will apply these settings and inform you it will reboot - click on OK.

  • Page 103: Updating The Firmware

    To access the Upload page, click on the System menu, then System Configuration and then Upload. The Upload page allows you to upload firmware files, HTTPS certificates or user created application packages to the NTC-30WV router. When firmware files have been uploaded, they can also be installed from this page. PDF files, such as this user guide may also be uploaded for access on the router’s help page.
  • Page 104 The recovery firmware image is flashed and when it is complete, the router displays “The firmware update was successful” and returns to the main Upload screen. Figure 100 - Recovery firmware flash process NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...
  • Page 105 Hold down the reset button on the router for more than 15 seconds (when all LEDs stop flashing) to reboot and restore the factory default settings of the router. See the Restoring factory default settings section for more information. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...

  • Page 106: Package Manager

    The Package Manager page is used to provide details of any user installed packages on the router and allow them to be uninstalled. For more information on application development, contact NetComm Wireless about our Software Development Kit. Figure 102 – Software applications manager The Application name, Version number of the application, the architecture type and time of installation are all displayed.

  • Page 107: Administration Settings

    The Administration settings page is used to enable or disable protocols used for remote access and configure the passwords for the user accounts used to log in to the router. Figure 103 - Administration page www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...
  • Page 108 Enter the username and password to login to the router and click Log in. Note: To perform functions like Firmware upgrade, device configuration backup and to restore and reset the router to factory defaults, you must be logged in with the root manager account. NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...

  • Page 109: Https Key Management

    The private key is used to decrypt information and must be secret by its owner. Each NTC-30WV router contains a self-signed digital certificate which is identical on all NTC-30WV routers. For a greater level of security, the router also supports generating your own unique key. Additionally, you may use third party software to generate your own self-signed digital certificate or purchase a signed certificate from a trusted certificate authority and then upload those certificates to the router.
  • Page 110 Cayman Islands Qatar International Algeria Kazakhstan Reunion US Military Ecuador Laos Romania Network Estonia Saint Lucia Serbia Non-Profit Organization Egypt Liechtenstein Russian Federation ARPA Old style Arpanet Western Sahara Sri Lanka Rwanda NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...
  • Page 111 The web server on the router restarts and you are logged out of the router. Click OK to be taken back to the login screen. Figure 105 - New certificate successfully generated message www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...

  • Page 112: Ssh Key Management

    Note that you may have both authentication methods on but you may not turn them both off. Click the Save button to confirm your settings. NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...
  • Page 113 Upload button, browse to the file and click Open. When the file is uploaded, it is examined for validity. If the key file is not a valid public key, it will not be uploaded. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...
  • Page 114 The wait period begins from the time the Save button is clicked. When the wait period expires, the LEDs will turn off. If the router is rebooted, the LED power off timer is reset. The router will boot up and wait for the configured time before turning off again. NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...

  • Page 115: Logging Out

    Note: It can take up to 2 minutes for the router to reboot. Logging out To log out of the router, click the icon at the top right corner of the web user interface. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...

  • Page 116: Appendix A: Tables

    Table 32 – WiFi Default Settings ......................117 Table 33 - Web Interface Default Settings ....................117 Table 34 - Technical Specifications of the NTC-30WV routers ..............124 Table 35 - Additional Product Information - Call Feature Codes Quick Reference ........126 Table 36 - List of Mobile Broadband Service Provider APNs ..............

  • Page 117: Appendix B: Default Settings

    Appendix B: Default Settings The following tables list the default settings for the NTC-30WV. LAN (MANAGEMENT) Static IP Address: 192.168.1.1 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.1.1 Table 31 - LAN Management Default Settings WIRELESS (WIFI) NetComm XXXX SSID: where XXXX is a 4 digit random...

  • Page 118: Restoring Factory Default Settings

    Alternatively, you can release the reset button and quickly press it once more. When you have reset your NTC-30WV router to its default settings you will be able to access the device’s configuration web interface using http://192.168.1.1...

  • Page 119: Appendix C: Recovery Mode

    Accessing recovery mode Both systems have web interfaces that can be used to manipulate the other inactive system. The NTC-30WV Router starts up by default in the Main system mode, however the router may be triggered to start in recovery mode if desired.

  • Page 120: Status

    The only functionality provided here is the ability to clear the system log, filter by log level and downloading of the log file. Figure 112 - Recovery mode – Log NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...

  • Page 121: Application Installer

    Click the Reboot button to reboot the router to the main firmware image. Figure 115 - Recovery mode - Reboot www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...

  • Page 122: Appendix D: Https - Uploading A Self-Signed Certificate

    The file upload screen is displayed. Figure 116 - Upload page Click the Choose a File button and locate your server certificate file and click Open. Figure 117 - Browse for server.crt NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...
  • Page 123 Click the Install link next to the server.crt file then click OK on the prompt that is displayed. The certificate file is installed. Repeat this for the key file. When each file is installed it is removed from the list of stored files. Figure 119 - Installing the server.crt file www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...

  • Page 124: Technical Data

    Technical Data The following tables list the hardware specifications of the NTC-30WV router. COMPONENT NTC-30WV 64MB DRAM 256MByte Flash memory storage Memory Wireless LAN IEEE 802.11b/g/n, up to 16 concurrent users Wireless Frequency 2.4 ~ 2.438Ghz Peak Data Rate (Wireless)

  • Page 125: Additional Product Information

    Handset requirements The NTC-30WV allows you to make telephone calls over the 3G network using a standard analogue telephone via the built in RJ-11 Phone port. Please refer to the documentation provided by the manufacturer of your analogue telephone for assistance with the operation of your telephone handset.

  • Page 126: Call Feature Codes

    Call feature codes Quick Reference Table The NTC-30WV supports a number of call feature codes for supplementary services. FEATURE ACTIVATION DEACTIVATION STATUS #31# *31# Caller ID *#31# (to unblock caller ID for (to block caller ID for outgoing outgoing calls)
  • Page 127 From the phone connected to the router, make a call to the 1st phone. Afterward perform a hook-flash (click “flash” button, or briefly depressing the hook button) to put the 1st call on hold. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...

  • Page 128: List Of Mobile Broadband Service Provider Apns

    What do I do if I have no dial tone? Please follow the procedure listed below: Check to make sure the phone is plugged into your NTC-30WV on the RJ-11 port (between the power socket and the LAN port). Check to make sure you are using the correct cable (Cat-3 UTP Telephone Cable with RJ-11 plugs).
  • Page 129 Telstra Clear www.telstraclear.net.nz Telecom NZ XT wap.telecom.co.nz 2 Degrees internet Table 36 - List of Mobile Broadband Service Provider APNs www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice /...

  • Page 130: Legal & Regulatory Information

    NetComm Wireless Limited’s (or its licensors’) intellectual property rights to you. You are permitted to use this Manual for the sole purpose of using the NetComm Wireless product to which it relates. Otherwise no part of this Manual may be reproduced, stored in a retrieval system or transmitted in any form, by any means, be it electronic, mechanical, recording or otherwise, without the prior written permission of NetComm Wireless Limited.

  • Page 131: Product Warranty

    Consumer Protection Laws which cannot be excluded, NetComm Wireless’s liability for any breach of that guarantee, condition or warranty is limited to: (i) in the case of a supply of goods, NetComm Wireless Limited doing any one or more of the following: replacing the goods or supplying equivalent goods;...
  • Page 132 Contact Address: NETCOMM WIRELESS LIMITED Head Office PO Box 1200, Lane Cove NSW 2066 Australia Phone: +61(0)2 9424 2070 Fax: +61(0)2 9424 2010 Email: sales@netcommwireless.com techsupport@netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice www.netcommwireless.com...

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