NetComm NTC-30WV User Manual
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NetComm NTC-30WV User Manual

3g outdoor wifi router with voice
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NTC-30WV – 3G Outdoor WiFi Router with Voice

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  • Page 1 User Guide NTC-30WV – 3G Outdoor WiFi Router with Voice...
  • Page 2 Copyright© 2015 NetComm Wireless Limited. All rights reserved. The information contained herein is proprietary to NetComm Wireless. No part of this document may be translated, transcribed, reproduced, in any form, or by any means without prior written consent of NetComm Wireless.

  • Page 3: Table Of Contents

    LED indicators ......................................10 Physical Dimensions ....................................12 Interfaces ........................................14 Implementation and Deployment Scenario ..........................16 Installation and Configuration of the NTC-30WV ........................17 Hardware Installation ....................................17 Powering the Router via DC Power Supply ..............................17 Installing the router ...................................... 17 Powering the Router via a Power over Ethernet (PoE) Cable (Optional) ......................
  • Page 4 Settings backup and restore ................................126 Upload ......................................127 Updating the Firmware ..................................127 Package manager....................................130 Administration ......................................131 Administration settings ..................................131 HTTPS key management ................................... 133 www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 5 Appendix E: Obtaining a list of RDB variables ......................... 152 Technical Data ................................... 153 Additional Product Information ..............................154 Using the NTC-30WV to make and receive telephone calls ......................... 154 Handset requirements ..................................154 Maximum REN Loading ..................................154 How to place a call .................................... 154 How to receive a call ..................................

  • Page 6: Overview

    Overview Introduction This document provides you all the information you need to set up, configure and use the NetComm Wireless NTC-30WV router. Target audience This document is intended for system integrators or experienced hardware installers who understand telecommunications terminology and concepts.

  • Page 7: Prerequisites

    Prerequisites Before continuing with the installation of your NTC-30WV router, please confirm that have the following: A device with a working Ethernet network adapter. A web browser such as Internet Explorer, Mozilla Firefox or Google Chrome. A flathead screwdriver if field terminated power is required.

  • Page 8: Product Introduction

    The NetComm Wireless outdoor router (NTC-30WV) is designed to deliver high speed internet to homes and businesses with otherwise little to no Internet access available. The NTC-30WV is a robust 3G (HSPA+) router which can be pole or wall mounted and connects to a 3G network.

  • Page 9: Product Features

    Maximum wireless signal rate and coverage values are derived from IEEE Standard 802.11g and 802.11n specifications. Actual wireless speed and coverage are dependent on network and environmental conditions included but not limited to volume of network traffic, building materials and construction/layout. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 10: Hardware Overview

    Hardware overview LED indicators The NTC-30WV uses 7 LEDs to display the current system and connection status. Figure 1 - NTC-30WV LED Indicators LED INDICATOR ICON COLOUR DEFINITION High Signal Green High 3G Signal strength available. Medium to High Signal Green Medium to High 3G Signal strength available.
  • Page 11 The signal LEDs flash in a sequential order starting with the High signal LED SIM is PUK locked to the Low signal LED. Table 4 - SIM Lock LED Statuses www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 12: Physical Dimensions

    Physical Dimensions The physical dimensions of the NTC-30WV, antennas and the included mounting bracket which can be used to attach the NTC- 30WV to a pole or to provide a wall / ceiling mount are listed below. Figure 2 – NTC-30WV Dimensions...
  • Page 13 Figure 4 - NTC-30WV Antenna NTC-30WV 3G AND WIFI ANTENNA Length 180 mm Diameter 20 mm 60 g Weight (w/o NTC-30WV attached) Table 7 - Antenna Dimensions www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 14: Interfaces

    Connect one of the WiFi antennas here. DC Power Port Connect the optional DC Power supply to the NTC-30WV. Connect the NTC-30WV to an Ethernet enabled device or Switch and deliver power 10/100Base-TX Ethernet RJ-45 (w/Auto MDX) Port through Power over Ethernet (PoE) technology.
  • Page 15 1 x 3G Main antenna connector (Type N) Connect one of the 3G antennas here. 1 x 3G Aux antenna connector (Type N) Connect one of the 3G antennas here. Table 9 - Top Mounted Interfaces www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 16: Implementation And Deployment Scenario

    Deployment Scenario The NTC-30WV is a robust 3G (DC-HSPA+) router that connects to the 3G network and is mounted either on the wall or a pole and positioned in an optimal position on the outside of a property. The NTC-30WV features a powerful antenna system and radio modem together in the one unit in an outdoor location.

  • Page 17: Installation And Configuration Of The Ntc-30Wv

    Ensure the external power source is switched on and wait 2 minutes for your NTC-30WV router to start up. To check the status of your router, compare the LED indicators on the device with those listed in the...

  • Page 18: Powering The Router Via A Power Over Ethernet (Poe) Cable (Optional)

    Below is a diagram summarising the assembly when connecting via optional Power over Ethernet cable. Figure 9 – Example of how to connect the NTC-30WV when connecting via optional Power over Ethernet (PoE) cable Note: The DC Injector supplies 48V. Do not use this power supply for anything except for powering the outdoor gateway.

  • Page 19: Connecting Wirelessly

    Scan for wireless networks in your area and connect to the network name that matches the Wireless network name configured on the NTC-30WV. The default wireless network name is printed on the security card included in the package. When prompted for your wireless security settings, enter the Wireless security key configured on the NTC-30WV.

  • Page 20: Advanced Configuration

    Advanced configuration The NTC-30WV router comes with pre-configured settings that should suit most customers. For advanced configuration, log in to the web-based user interface of the router. To log in to the web-based user interface: Open a web browser (e.g. Internet Explorer, Firefox, Safari), type http://192.168.1.1...

  • Page 21: Status

    Status The status page of the web interface provides system related information and is displayed when you log in to the NTC-30WV router management console. The status page shows System information, LAN details, Cellular connection status, Packet data connection status and Advanced status details. You can toggle the sections from view by clicking the buttons to show or hide them.

  • Page 22: Event Notification

    Click the Station Info link to be taken to the station information page providing more information on the wireless network. Advanced status Mobile country code The Mobile Country Code (MCC) of the router. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 23 The channel number of the current 3G/2G connection. Module PRIID Revision Module version used for customization. Module PRIID PRI part number The part number of the Module PRIID. Table 13 - Status page item details www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 24: Networking

    The data connection page allows you to configure and enable/disable the connection profile. To access this page, click on the Networking menu, and under the Wireless WAN menu, select the Data connection item. Figure 14 – Data connection settings www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 25: Connecting To The Mobile Broadband Network

    To manually configure a connection profile: Click the Edit button corresponding to the Profile that you wish to modify. The data connection profile settings page is displayed. Figure 15 - Data connection profile settings www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 26 The Metric value is used by router to prioritise routes (if multiple are available) and is set to 20 by default. This value is sufficient in most cases but you may modify it if you are aware of the effect your changes will have on the service. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 27: Confirming A Successful Connection

    To enable transparent bridging via PPPoE: Click the Networking menu item from the top menu bar. On the Data connection page, click the Transparent bridge (PPPoE) toggle key so that it is ON. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 28 Figure 19 - Transparent bridge mode status Next you must configure your downstream device connected via Ethernet to the NTC-30WV to initiate a network connection using a PPPoE client. The username and password used by the downstream device for the PPPoE session will be passed on and used by the NTC-30WV as the packet data (PDP) context authentication settings.

  • Page 29: Operator Settings

    The GSM All and the WCDMA all options allow you to force the device to lock to either 2G networks only, or 3G networks only. Click the Save button to save and apply your selection. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 30: Operator Settings

    If you are not redirected to the PIN settings page, to unlock the SIM: Click on the Networking menu from the top menu bar, and then click SIM security settings. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 31 Note: Select Remember PIN if you do not want to enter the PIN code each time the SIM is inserted. Click the Save button. If successful, the router displays the following screen: Figure 24 - SIM security settings - SIM unlock successful www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 32: Enabling/Disabling Sim Pin Protection

    PIN fields, then enter the desired PIN into the New PIN and Confirm new PIN fields and click the Save button. Figure 26 - PIN settings - Change PIN When the PIN has been changed successfully, the following screen is displayed: www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 33: Unlocking A Puk Locked Sim

    You will be issued a PUK to enable you to unlock the SIM and enter a new PIN. Enter the new PIN and PUK codes. Click the Save button when you have finished entering the new PIN and PUK codes. Figure 28 - SIM security - SIM PUK locked www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 34: Lan

    With DNS masquerading ON, the DHCP server embedded in the NTC-30WV router hands out its own IP address (e.g. 192.168.1.1) as the DNS server address to LAN clients. The downstream clients then send DNS requests to the NTC-30WV router which proxies them to the upstream DNS servers.

  • Page 35: Dhcp

    In advanced networks configurations where the NTC-30WV router should not be responsible for DHCP assignment, but instead an existing DHCP server is located on the Wireless WAN or LAN connections, the clients behind the NTC-30WV router are able to communicate with the DHCP server when DHCP relay is enabled. This enables the NTC-30WV router to accept client broadcast messages and to forward them onto another subnet.
  • Page 36 In the IP Address fields, enter the IP address that you wish to reserve for the device. If the Enable toggle key is not set to ON, click it to switch it to the ON position. Click the Save button to save the settings. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 37 Clone button and the details will be copied to the address reservation list fields. Remember to click the Save button under the Address reservation list section to confirm the configuration. Figure 33 - Dynamic DHCP client list www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 38: Wireless Settings

    Wireless settings The Wireless Settings pages allow you to configure the WiFi settings of the router. The NTC-30WV is capable of running both access point and wireless client modes simultaneously, however, they must both use the same channel number. AP basic The basic page provides options for turning the WiFi access point on or off, modes of operation, frequency and security settings.

  • Page 39: Ap Advanced

    Enable or disable short preambles in use on the wireless network. Using short preambles should improve Short preamble throughput, however some wireless network adapters must use long preambles. Table 17 - Wireless Settings - Advanced Configuration Items www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 40: Ap Mac Filtering

    Figure 36 - MAC Filtering AP station info The AP station info page shows the number of devices currently connected to your NTC-30WV via Wireless. The MAC address, Host Name and IP address of these devices are displayed. Monitoring a wireless client The Event notification feature provides the ability to send alerts when certain events occurs on the router.

  • Page 41: Ap Hotspot

    Note: When using the Hotspot feature, we recommend that you set the Network authentication mode on the Basic page for the Hotspot’s SSID to Open so that wireless users are not made to authenticate twice. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 42 Figure 41 - Wireless hotspot configuration www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 43 Note: Some web browsers may experience an issue where a reconfiguration of the “External terms of use” URL causes the terms and conditions link to refresh the hotspot login page. To work around this problem, clear the web browser’s cache. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 44: Client Configuration

    Enter the pre-shared key required to join the wireless network. WPA encryption Select the type of encryption in use on the network. Table 19 - Wireless settings – Client Configuration www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 45 Figure 43 - Access point list The network’s details are copied across to the Client configuration page. If the wireless network is secured, enter the authentication details, then click the Save button. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 46: Wireless Distribution System (Wds)

    The NetComm Wireless NTC-30WV and NTC-40WV routers use the 4-address frame format specified in the IEEE 802.11-1999 standard, but since the standard does not define how stations should interact to exchange frames in this format, the WDS function on NetComm Wireless routers is not guaranteed to work with implementations from other vendors.
  • Page 47 AP basic section for further detail. Figure 45 - WDS AP example configuration Click the Save button. A warning is displayed. Click the OK button. Your settings are saved. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 48 WDS AP settings. Note that for a basic two participant network, the device acting as the station does not require WDS (AP mode) enable turned on. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 49 The WPA-pre-shared key field is selected, prompting you to enter the passphrase to connect to the access point. Enter the pre-shared key, and ensure that other settings such as the WPA encryption are the same as the WDS AP, then click the Save button. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 50 WDS AP displays 1 Active WDS station/peer and the WDS Station status page shows it is in WDS mode with the Status “up”. Figure 50 - WDS AP Status page Figure 51 - WDS Station Status page www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 51: Ethernet Lan/Wan

    Note: When you assign a WAN configuration to the Ethernet port, you will no longer be able to access the router interface via the Ethernet port. Please ensure that you have configured WiFi or remote access over the 3G network before configuring the Ethernet port as a WAN interface. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 52: Wan Configuration

    The second DNS server for the WAN interface. Metric The metric value is used to define the priority of the interface. Lower metric values indicate higher priority. Table 21 - Ethernet WAN configuration options www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 53: Wan Failover

    Specifies the means used to determine whether the link is up or down. method Verbose logging When enabled, this logs verbose comments in the system log related to the failover monitoring. Table 22 - Failover configuration - Hardware link monitoring www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 54: Link Monitor

    The router then switches to the Periodic ping timer interval, waiting for 100% successful responses for an amount of consecutive periods that equal the configured Fail count setting, at which point the WAN interface is marked available. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 55 In the Fail /success count field, enter an integer between 3 and 65535 for the number of consecutive times a retry ping should fail before the router fails over to the next WAN interface. Click the Back button. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 56 Figure 58 - Active WAN interfaces Click the Save button to save the settings. The WAN failover configuration is complete. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 57: Routing

    In the Metric field enter the metric for the route. The metric value is used by the router to prioritise routes. The lower the value, the higher the priority. To give the route the highest priority, set it to 0. Click the Save button to save your settings. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 58 Figure 61 - Active routing list Deleting static routes From the static routing list, click the icon to the right of the entry you wish to delete. Figure 62 - Deleting a static route www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 59: Rip

    Select the interface for which you want RIP to apply. You can choose the LAN interface, the WWAN interface or BOTH. Click the Save button to confirm your settings. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 60: Redundancy (Vrrp) Configuration

    IP address (VRRP IP) or on a command prompt type: arp –d <ip address> (i.e. arp –d 192.168.1.1) to clear the arp cache.(old MAC address). Note: For more detail on configuring VRRP, please visit the product page on the NetComm Wireless website at http://support.netcommwireless.com/product/m2m-wireless-series/ntc-30wv and click on FAQs/Self Help.

  • Page 61: Port Forwarding

    Source port range specifies a range of port numbers then the Destination port range must be the same as the Source port range. Click the Save button to confirm your settings. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 62 Figure 66 - Port forwarding settings To delete a port forwarding rule, click the button on the Port forwarding list for the corresponding rule that you would like to delete. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 63: Dmz

    Click the DMZ toggle key to turn the DMZ function ON. Enter the IP Address of the device to be the DMZ host into the DMZ IP Address field. Click the Save button to save your settings. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 64: Router Firewall

    Remote router access control settings listed under Administration Settings. Figure 68 - Router firewall toggle key www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 65: Mac / Ip / Port Filtering

    In the Current MAC / IP / Port filtering rules in system section, click the +Add button. Figure 70 - Current MAC / IP/ Port filtering rules in effect www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 66 The new rule is displayed in the filtering rules list. You can edit the rule by clicking the Edit button or delete the rule by clicking the button. Figure 72 - Completed filtering rule www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 67: Vpn

    IPSec operates on Layer 3 of the OSI model and as such can protect higher layered protocols. IPSec is used for both site to site VPN and Remote Access VPN. The NTC-30WV router supports IPsec end points and can be configured with Site to Site VPN tunnels with third party VPN routers.
  • Page 68 Figure 74 – IPSec profile edit www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 69 Select the IPSec hash type to use for the VPN connection. The hash is used for authentication of packets for the VPN IPSec hash connection. Table 24 - IPSec Configuration Items Note: For more detail on configuring IPSec, please visit the product page on the NetComm Wireless website at http://support.netcommwireless.com/product/m2m-wireless-series/ntc-30wv and click on FAQs/Self Help. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 70: Openvpn

    Support for OpenVPN is available on several operating systems, including Windows, Linux, Mac OS, Solaris, OpenBSD, FreeBSD, NetBSD and QNX. Note: For more detail on configuring OpenVPN, please visit the product page on the NetComm Wireless website at http://support.netcommwireless.com/product/m2m-wireless-series/ntc-30wv and click on FAQs/Self Help.
  • Page 71 If for some reason the integrity of your network has been compromised, you can return to this screen and use the Certificate drop down list to select the certificate and then press the Revoke button to disable it. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 72 NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 73 Figure 77 – OpenVPN server profile settings www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 74: Configuring An Openvpn Client

    OpenVPN server only. Use the Authentication type options to select the Authentication type that you would like to use for the OpenVPN client. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 75 ON position. Select the Choose a file button then locate the key file on your computer. Click the Upload button to upload it to the router. Figure 81 - OpenVPN Client – SSL/TLS key upload Click the Save button to complete the OpenVPN Client configuration. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 76: Configuring An Openvpn P2P Connection

    Upload button to send it to the slave. Perform the same for the other router, uploading the slave’s secret key file to master. When they are uploaded click the Save button to complete the peer-to-peer OpenVPN configuration. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 77: Pptp-Client

    Figure 83 - PPTP client list Click the +Add button to begin configuring a new PPTP client profile. The PPTP client edit screen is displayed. Figure 84 - VPN PPTP client edit www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 78 Click the Save button to save the changes. The VPN will attempt to connect after your click Save. Click the Status button at the top left of the interface to return to the status window and monitor the VPN’s connection state. Note: For more detail on configuring PPTP Client, please visit the product page on the NetComm Wireless website at http://support.netcommwireless.com/product/m2m-wireless-series/ntc-30wv and click on FAQs/Self Help.

  • Page 79: Gre Tunnelling

    Click the +Add button to begin configuring a new GRE tunnelling client profile. The GRE Client Edit screen is displayed. Figure 86 – GRE client edit Click the Enable GRE Tunnel toggle key to switch it to the ON position. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 80 Click the Save button to save the changes. The VPN will attempt to connect after your click Save. Click the Status button at the top left of the interface to return to the status window and monitor the VPN’s connection state. Note: For more detail on configuring GRE, please visit the product page on the NetComm Wireless website at http://support.netcommwireless.com/product/m2m-wireless-series/ntc-30wv and click on FAQs/Self Help.

  • Page 81: Services

    In the Username and Password fields, enter the logon credentials for your DDNS account. Enter the password for the account again in the Verify password field. Click the Save button to save the DDNS configuration settings. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 82: Network Time (Ntp)

    Network time (NTP) The NTP (Network Time Protocol) settings page allows you to configure the NTC-30WV router to synchronize its internal clock with a global Internet Time server and specify the time zone for the location of the router. This provides an accurate timekeeping function for features such as System Log entries and Firewall settings where the current system time is displayed and recorded.

  • Page 83: Data Stream Manager

    GPS Data to a TCP server running on the router. In each case, the logical flow of data is from Endpoint A to Endpoint B. Customers interested in developing their own applications to create custom endpoints and streams can contact NetComm Wireless about our Software Development Kit.
  • Page 84 Note: Using a custom host port name is not recommended for normal use as the device path can change between power cycles of the router. TCP server This creates a TCP server endpoint with the following options available. Figure 91 - TCP server endpoint configuration www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 85 The client will attempt re-connection indefinitely every Retry timeout interval. Figure 94 - UDP client endpoint configuration www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 86 ‘keep alive’ packets to keep the socket open and create an overhead when the TCP data connection is not in use. Figure 96 – TCP connect-on-demand endpoint configuration www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 87 Click the Save button. The Endpoints list is displayed with the newly created endpoint listed and a summary of the settings your configured. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 88 Figure 98 - Endpoints list www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 89: Streams

    Every stream requires two endpoints, Endpoint A and Endpoint B. In all cases, the flow of data is from Endpoint A to Endpoint B. To create a new stream: Click the +Add button on the right side of the page. Figure 101 - Data stream list www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 90 The mode can be thought of as a transformation of the data as it arrives at this endpoint. Figure 102 - Edit data stream Click the Save button. The new stream appears in the Data stream list. Figure 103 - Data stream list www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 91: Data Stream Applications

    15 (TCP Client connection, which is (RS232), 9 Connect on Raw/Raw dsm_data_mover initiated ONLY when (RS485), 10 Demand) data is seen on serial (RS422) port Table 26 - Data stream applications www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 92: Padd

    PADD server mode and PADD client mode can be run at the same time. The PADD configuration page is shown below. Figure 104 – PADD A whitepaper with full Instructions on configuring PADD Mode is available at http://support.netcommwireless.com/product/m2m/ntc-30wv www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 93: Remote Management

    The Download button displays the Management Information Base (MIB) of the router. The MIB displays all the objects of the router that can have their values set or report their status. The MIB is formatted in the SNMP-related standard RFC1155. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 94 To send a manual SNMP Heartbeat, click the Send heartbeat button. When you have finished configuring the SNMP traps, click the Save button to save the settings. Note: When a factory reset is performed via SNMP, the SNMP settings are preserved. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 95: Tr-069

    Note: When a factory reset of the router is performed via TR-069, the TR-069 settings are preserved. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 96 ACS inform messages. In the Inform Period field, enter the number of seconds between the inform messages. Click the Save button to save the settings. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 97: Oma Lightweight M2M Configuration

    M2M devices. It is less taxing on the system and network than OMA-DM and TRS-069. OMA-LWM2M runs over UDP and supports asynchronous notifications when a resource changes. It provides: Firmware upgrades Device monitoring and configuration Server provisioning Figure 108 - OMA Lightweight M2M configuration www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 98 Supported objects The objects and instances used by NetComm Wireless routers are all part of the Open Mobile Alliance and IPSO Alliance approved list. At this time, there are no NetComm-specific objects or instances. For more information on the Lightweight M2M specifications, please visit the Open Mobile Alliance Specifications for Public Comment website: http://technical.openmobilealliance.org/Technical/technical-information/specifications-for-public-comment...

  • Page 99: Auto Dial Configuration

    Auto dial configuration Using the Auto dial function, you can configure the router to automatically dial a pre-defined phone number when the handset is lifted. Figure 109 - Auto Dial Configuration www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 100: Ussd

    To begin using this feature, please enter the dial string (e.g #100#) into the box below and click “Start Session”. If you don’t know which dial string to use, please contact your carrier, and ask them which dial codes are suitable for network services. Figure 110 - USSD Service www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 101: Voice

    The Voice page provides basic toggles to turn the voice feature of the router on or off as well as the ability to enable or disable incoming or outgoing voice calls while the SIM is in a roaming state. Figure 111 - Voice feature settings www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 102: Event Notification

    Up to four types of alerts for a particular event may be sent to a single destination profile containing the contact details. Figure 112 - Event notification configuration www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 103 In the Destination name field enter a name for the destination profile then enter the contact details for the each type of destination i.e. Email address, TCP address and port, UDP address and port and/or SMS number. Click the Save button when you have entered the required details. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 104: Destination Configuration

    When you have done that, return to the Event destination list and select the delete button. Click the Save button. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 105: Email Settings

    Enter the password of the account to be used for sending emails once more for confirmation. Email test recipient Enter an email address to send a test message to, then click the Send test email button. Table 30 - Email client settings www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 106: Sms Messaging

    Ability to trigger the NTC-30WV router to download and apply a configuration file To access the SMS messaging functions of the NTC-30WV router, click on the Services menu item from the top menu bar, and then select one of the options under the SMS messaging section on the left hand menu.

  • Page 107: Sms Forwarding Configuration

    “192.168.20.3” on port “2002” at the same time. To disable redirection to a TCP or UDP address, clear the TCP server address and UDP server address fields and click the Save button. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 108: New Message

    When you have finished typing your message and you are ready to send it, click the Send button. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 109: Inbox / Sent Items

    Delete button. Click this button to delete the corresponding message. Refresh button. Click this button to refresh the inbox or outbox to see new messages. Table 32 - Inbox/Outbox icons www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 110: Diagnostics

    We highly recommended that you use the white list and a password when utilising this feature to prevent unauthorised access. See the White list description for more information. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 111 This is enabled by default and it is strongly advised that you leave this feature enabled to maintain security. Send Set command acknowledgement replies The NTC-30WV router will automatically reply to certain types of commands received, such as commands, or...

  • Page 112: White List For Diagnostic Or Execution Sms

    Destination number field and optionally define a password in the Password field. When you have finished adding numbers click the Save button to save the entries. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 113: Sending An Sms Diagnostic Command

    ON, the router will send a reply if the command is correct but a variable or value is incorrect, for example, due to misspelling. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 114: Sms Command Format

    PASSWORD set VARIABLE1=VALUE1; set VARIABLE2=VALUE2; set VARIABLE3=VALUE3 If required, values can also be bound by an apostrophe, double apostrophe or back tick. For Example: “set VARIABLE=’VALUE’” “set VARIABLE=”VALUE”” “set VARIABLE=`VALUE`” “get VARIABLE” www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 115: List Of Basic Commands

    Instructs the router to generate new public SSH keys. ssh.clearkeys Instructs the router to clear the client public SSH key files. Table 34 - List of basic SMS diagnostic commands www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 116: List Of Get/Set Commands

    Profile link.profile.1.auth_type Write: link.profile.1.iplocal (apn, user, pass,auth) link.profile.1.status apn,username,password link.profile.1.user username 3G username Guest, could also return “null” link.profile.1.pass password 3G password Guest, could also return “null” www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 117: Network Scan And Manual Network Selection By Sms

    SMS and then bring the connection back up again. If the connection status is Down, the router will perform the PLMN scan, send the result and keep the connection status down. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 118 SMS, and then restore the connection status to the Waiting state unless there is a traffic which triggers a connection in which case the connection status will be set to Up. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 119: Sms Diagnostics Examples

    Send SMS to check the mobile signal strength Required PASSWORD get rssi Not required get imei Send SMS to check the IMEI number Required PASSWORD get imei www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 120 10 minutes Required PASSWORD set ledmode=10 Not required get ledmode Send SMS to retrieve the current LED mode Required PASSWORD get ledmode Retrieve current SSH protocol Not required get ssh.proto www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 121 Required PASSWORD execute ssh.genkeys Not required execute ssh.clearkeys Clear client public keys stored on host Required PASSWORD execute ssh.clearkeys Table 39 - SMS diagnostics example commands www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 122: System

    The Log pages are used to display or download the System log, IPSec log and Event notification logs on the router. System log The System Log enables you to troubleshoot any issues you may be experiencing with your NTC-30WV router. To access the System Log page, click on the System menu. The System Log is displayed.

  • Page 123: Event Notification Log

    Figure 124 - Event notification log Use the Download event notification history button to download the log file. The Update event notification history button forces a refresh of the log display. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 124: System Log Settings

    To configure the NTC-30WV router to output log data to a remote syslog server: Click on the System menu from the top menu bar. The System log item is displayed.
  • Page 125 Show extended system log messages with full debugging level details. Info Show informational messages only. Notice Show normal system logging information. Error Show error condition messages only. Table 40 - System log detail levels www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 126: System Configuration

    From the Restore saved settings section, click on Browse or Choose a file and select the backup configuration file on your computer. Click Restore to copy the settings to the new NTC-30WV router. The router will apply these settings and inform you it will reboot - click on OK.

  • Page 127: Upload

    To access the Upload page, click on the System menu, then System Configuration and then Upload. The Upload page allows you to upload firmware files, HTTPS certificates or user created application packages to the NTC-30WV router. When firmware files have been uploaded, they can also be installed from this page. PDF files, such as this user guide may also be uploaded for access on the router’s help page.
  • Page 128 The recovery firmware image is flashed and when it is complete, the router displays “The firmware update was successful” and returns to the main Upload screen. Figure 131 - Recovery firmware flash process www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 129 Hold down the reset button on the router for more than 15 seconds (when all LEDs stop flashing) to reboot and restore the factory default settings of the router. See the Restoring factory default settings section for more information. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 130: Package Manager

    The Package Manager page is used to provide details of any user installed packages on the router and allow them to be uninstalled. For more information on application development, contact NetComm Wireless about our Software Development Kit. Figure 133 – Software applications manager The Application name, Version number of the application, the architecture type and time of installation are all displayed.

  • Page 131: Administration

    The Administration settings page is used to enable or disable protocols used for remote access and configure the passwords for the user accounts used to log in to the router. Figure 134 - Administration page www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 132 WARNING: Using an insecure password will result in your device being compromised. Any resulting damage may not be covered under warranty. It is strongly advised that the password not be a dictionary word, nor should the same password be used across fleets of devices. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 133: Https Key Management

    The private key is used to decrypt information and must be secret by its owner. Each NTC-30WV router contains a self-signed digital certificate which is identical on all NTC-30WV routers. For a greater level of security, the router also supports generating your own unique key. Additionally, you may use third party software to generate your own self-signed digital certificate or purchase a signed certificate from a trusted certificate authority and then upload those certificates to the router.
  • Page 134 International Algeria Kazakhstan Reunion US Military Ecuador Laos Romania Network Estonia Saint Lucia Serbia Non-Profit Organization Egypt Liechtenstein Russian Federation ARPA Old style Arpanet Western Sahara Sri Lanka Rwanda www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 135 The web server on the router restarts and you are logged out of the router. Click OK to be taken back to the login screen. Figure 136 - New certificate successfully generated message www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 136: Ssh Key Management

    Note that you may have both authentication methods on but you may not turn them both off. Click the Save button to confirm your settings. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 137 -t ecdsa -f ssh_host_ecdsa_key -N "" zip -e -P "PASSWORDHERE" -j keys.zip * Click the Upload keys button then locate the generated keys to upload them to the router. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 138: Led Operation Mode

    The wait period begins from the time the Save button is clicked. When the wait period expires, the LEDs will turn off. If the router is rebooted, the LED power off timer is reset. The router will boot up and wait for the configured time before turning off again. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 139: Watchdogs

    Connect-on-demand session is idle, or the PDP context is disabled by the user. Therefore, we recommended that you disable this feature if Connect-on-demand is configured or if the PDP context is intentionally disconnected on occasion. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 140 Note: The Periodic Ping timer should not be set to a value of less than 300 seconds to allow the router time to reconnect to the cellular network following a reboot. To disable the periodic ping reset monitor, set Fail count to 0. Figure 140 – Ping watchdog settings www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 141: Configuring Periodic Ping Settings

    Note: The randomise reboot time is not persistent across reboots; each time the router is due to reboot, it randomly selects a time less than or equal to the Randomise reboot time. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 142: Reboot

    Note: It can take up to 2 minutes for the router to reboot. Logging out To log out of the router, click the icon at the top right corner of the web user interface. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 143: Appendix A: Tables

    Table 40 - System log detail levels ..........................125 Table 41 - Administration configuration options ..................... 132 Table 42 - LAN Management Default Settings ......................145 Table 43 – WiFi Default Settings ..........................145 www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 144 Table 44 - Web Interface Default Settings........................ 145 Table 45 - Technical Specifications of the NTC-30WV routers ................. 153 Table 46 - Additional Product Information - Call Feature Codes Quick Reference ..........155 Table 47 - List of Mobile Broadband Service Provider APNs ..................157 www.netcommwireless.com...

  • Page 145: Appendix B: Default Settings

    Appendix B: Default Settings The following tables list the default settings for the NTC-30WV. LAN (MANAGEMENT) Static IP Address: 192.168.1.1 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.1.1 Table 42 - LAN Management Default Settings WIRELESS (WIFI) NetComm XXXX SSID: where XXXX is a 4 digit random...

  • Page 146: Restoring Factory Default Settings

    Alternatively, you can release the reset button and quickly press it once more. When you have reset your NTC-30WV router to its default settings you will be able to access the device’s configuration web interface using http://192.168.1.1...

  • Page 147: Appendix C: Recovery Mode

    Accessing recovery mode Both systems have web interfaces that can be used to manipulate the other inactive system. The NTC-30WV Router starts up by default in the Main system mode, however the router may be triggered to start in recovery mode if desired.

  • Page 148: Status

    The only functionality provided here is the ability to clear the system log, filter by log level and downloading of the log file. Figure 145 - Recovery mode – Log www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 149: Application Installer

    Click the Reboot button to reboot the router to the main firmware image. Figure 148 - Recovery mode - Reboot www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 150: Appendix D: Https - Uploading A Self-Signed Certificate

    The file upload screen is displayed. Figure 149 - Upload page Click the Choose a File button and locate your server certificate file and click Open. Figure 150 - Browse for server.crt www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...
  • Page 151 Click the Install link next to the server.crt file then click OK on the prompt that is displayed. The certificate file is installed. Repeat this for the key file. When each file is installed it is removed from the list of stored files. Figure 152 - Installing the server.crt file www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 152: Appendix E: Obtaining A List Of Rdb Variables

    Note: Omitting the | more parameter will dump a complete list without pagination. For easier access, some terminal clients such as PuTTY have the ability to log all telnet output to a text file. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 153: Technical Data

    Technical Data The following tables list the hardware specifications of the NTC-30WV router. COMPONENT NTC-30WV 64MB DRAM 256MByte Flash memory storage Memory Wireless LAN IEEE 802.11b/g/n, up to 16 concurrent users Wireless Frequency 2.4 ~ 2.438Ghz Peak Data Rate (Wireless)

  • Page 154: Additional Product Information

    Handset requirements The NTC-30WV allows you to make telephone calls over the 3G network using a standard analogue telephone via the built in RJ-11 Phone port. Please refer to the documentation provided by the manufacturer of your analogue telephone for assistance with the operation of your telephone handset.

  • Page 155: Call Feature Codes

    Call feature codes Quick Reference Table The NTC-30WV supports a number of call feature codes for supplementary services. FEATURE ACTIVATION DEACTIVATION STATUS #31# *31# Caller ID *#31# (to unblock caller ID for (to block caller ID for outgoing outgoing calls)
  • Page 156 Call the 2nd phone number. After the 2nd phone picks up the call, place both calls into one conference call by performing another hook-flash and then pressing button 3. www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

  • Page 157: List Of Mobile Broadband Service Provider Apns

    What do I do if I have no dial tone? Please follow the procedure listed below: 1. Check to make sure the phone is plugged into your NTC-30WV on the RJ-11 port (between the power socket and the LAN port).

  • Page 158: Legal & Regulatory Information

    NetComm Wireless Limited’s (or its licensors’) intellectual property rights to you. You are permitted to use this Manual for the sole purpose of using the NetComm Wireless product to which it relates. Otherwise no part of this Manual may be reproduced, stored in a retrieval system or transmitted in any form, by any means, be it electronic, mechanical, recording or otherwise, without the prior written permission of NetComm Wireless Limited.

  • Page 159: Product Warranty

    Consumer Protection Laws which cannot be excluded, NetComm Wireless’s liability for any breach of that guarantee, condition or warranty is limited to: (i) in the case of a supply of goods, NetComm Wireless Limited doing any one or more of the following: replacing the goods or supplying equivalent goods;...

  • Page 160: Contact

    Contact Address: NETCOMM WIRELESS LIMITED Head Office PO Box 1200, Lane Cove NSW 2066 Australia Phone: +61(0)2 9424 2070 Fax: +61(0)2 9424 2010 Email: sales@netcommwireless.com techsupport@netcommwireless.com www.netcommwireless.com NetComm Wireless NTC-30WV 3G Outdoor Router with Voice Ver 1.6...

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