NetComm NTC-40W User Manual
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NetComm NTC-40W User Manual

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User Guide
NTC-40WV – Industrial Indoor 3G Router with Voice

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  • Page 1 User Guide NTC-40WV – Industrial Indoor 3G Router with Voice...
  • Page 2 Copyright© 2014 NetComm Wireless Limited. All rights reserved. The information contained herein is proprietary to NetComm Wireless. No part of this document may be translated, transcribed, reproduced, in any form, or by any means without prior written consent of NetComm Wireless.

  • Page 3: Table Of Contents

    Appendix E: Obtaining a list of RDB variables ......................... 127 Technical Data ................................... 128 Additional Product Information ..............................129 Using the NTC-40WV to make and receive telephone calls ......................... 129 Legal & Regulatory Information..............................133 www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 4: Overview

    Contact....................................... 135 Overview Introduction This document provides you all the information you need to set up, configure and use the NetComm Wireless NTC-40WV router. Target audience This document is intended for system integrators or experienced hardware installers who understand telecommunications terminology and concepts.

  • Page 5: Product Introduction

    Ethernet to a WiFi router inside the property. Utilising a NetComm Wireless M2M router allows customers to significantly reduce the cost of the deployment and operation of new products and services in remote locations. Using mobile data networks, wireless Machine-to-Machine (M2M) communication enables the secure collection and analysis of data from remote unmanned locations.

  • Page 6: Product Features

    Flexible DC power input and to suit diverse installation environments. Built-in VPN clients for a secure connection over a public cellular network. Embedded NetComm Linux OS and Software Development Kit (SDK). Remote diagnostics, configuration and firmware upgrade capabilities. Supports PPPoE, RIP, VRRP, Dynamic DNS, MAC /NET address filtering, Open VPN, DHCP/DHCP relay.

  • Page 7: Hardware Overview

    RSSI (green) Medium: Indicates the RSSI level is -110dbm and -86dbm Flashing Once a Second Fair: Indicates the RSSI level is less than -110dbm Table 2 - LED Descriptions www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 8: Interfaces

    15 seconds. When all the LEDs are off, release the button. The Red LED flashes to confirm the factory reset process. If you change your mind after holding the reset button down for more than 15 seconds, you can www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 9 Note: The amber speed LED on the RJ-45 Ethernet port remains illuminated when no Ethernet cable is attached. The reading of the speed LED is only valid when an Ethernet cable is connected and the green link LED is illuminated. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 10: Configuring Your Router

    Polarity of DC Power Plug Screw Terminal Figure 5 – Locking Two-way Power Terminal Block SIGNAL DESCRIPTION Voltage + Ground Table 5 - Locking power block pin outs www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 11: Installation And Configuration Of The Ntc-40Wv Router

    Ensure the external power source is switched on and wait 2 minutes for your NTC-40WV router to start up. To check the status of your router, compare the LED indicators on the device with those listed in the LED Indicators section of this guide. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 12: Advanced Configuration

    For security reasons, we highly recommend that you change the passwords for the root and admin accounts upon initial installation. You can do so by navigating to the System and then Administration page. The Status page is displayed when you have successfully logged in. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 13: Status

    Advanced status details. You can toggle the sections from view by clicking the buttons to show or hide them. Extra status boxes will appear as additional software features are enabled (e.g. VPN connectivity). Figure 7 - The Status page www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 14 The Integrated Circuit Card Identifier of the SIM card used with the router, a unique number up to 19 digits in length. Primary scrambling code (PSC) The Primary scrambling code for the current signal. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 15 The channel number of the current 3G/2G connection. Module PRIID Revision Module version used for customization. Module PRIID PRI part number The part number of the Module PRIID. Table 8 - Status page item details www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 16: Networking

    The data connection page allows you to configure and enable/disable the connection profile. To access this page, click on the Networking menu, and under the Wireless WAN menu, select the Data connection item. Figure 8 – Data connection settings www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 17 Click the Edit button corresponding to the Profile that you wish to modify. The data connection profile settings page is displayed. Figure 9 - Data connection profile settings www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 18 10. The Metric value is used by router to prioritise routes (if multiple are available) and is set to 20 by default. This value is sufficient in most cases but you may modify it if you are aware of the effect your changes will have on the service. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 19 To enable transparent bridging via PPPoE: Click the Networking menu item from the top menu bar. On the Data connection page, click the Transparent bridge (PPPoE) toggle key so that it is ON. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 20 PPPoE client. The username and password used by the downstream device for the PPPoE session will be passed on and used by the NTC-40WV as the packet data (PDP) context authentication settings. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 21: Operator Settings

    The GSM All and the WCDMA all options allow you to force the device to lock to either 2G networks only, or 3G networks only. Click the Save button to save and apply your selection. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 22: Sim Security Settings

    If you are not redirected to the PIN settings page, to unlock the SIM: Click on the Networking menu from the top menu bar, and then click SIM security settings. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 23 Note: Select Remember PIN if you do not want to enter the PIN code each time the SIM is inserted. Click the Save button. If successful, the router displays the following screen: Figure 18 - SIM security settings - SIM unlock successful www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 24 PIN fields, then enter the desired PIN into the New PIN and Confirm new PIN fields and click the Save button. Figure 20 - PIN settings - Change PIN When the PIN has been changed successfully, the following screen is displayed: www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 25 You will be issued a PUK to enable you to unlock the SIM and enter a new PIN. Enter the new PIN and PUK codes. Click the Save button when you have finished entering the new PIN and PUK codes. Figure 22 - SIM security - SIM PUK locked www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 26: Lan

    In most cases, it is not necessary to disable DNS masquerading but if you need to, click the DNS masquerading toggle key to turn it OFF and then click the Save button. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 27 DNS server, the primary and secondary WINS server, as well as the advanced DHCP settings such as NTP, TFTP and Option 150/Option 160 (VoIP options). Figure 25 - DHCP configuration www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 28 In the IP Address fields, enter the IP address that you wish to reserve for the device. If the Enable toggle key is not set to ON, click it to switch it to the ON position. Click the Save button to save the settings. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 29 Clone button and the details will be copied to the address reservation list fields. Remember to click the Save button under the Address reservation list section to confirm the configuration. Figure 27 - Dynamic DHCP client list www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 30: Wireless Settings

    The time in seconds before a new key is generated. WPA encryption The type of WPA encryption. Options include AES, TKIP or TKIP + AES. Table 11 - Wireless Configuration - Basic Configuration Items www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 31 Enable or disable short preambles in use on the wireless network. Using short preambles should improve Short preamble throughput, however some wireless network adapters must use long preambles. Table 12 - Wireless Settings - Advanced Configuration Items www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 32 The AP station info page shows the number of devices currently connected to your NTC-40WV via Wireless. The MAC address, Host Name and IP address of these devices are displayed. Figure 31 - Wireless Station List www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 33 Note: When using the Hotspot feature, we recommend that you set the Network authentication mode on the Basic page to Open so that wireless users are not made to authenticate twice. Figure 32 - Wireless hotspot configuration www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 34 Note: Some web browsers may experience an issue where a reconfiguration of the “External terms of use” URL causes the terms and conditions link to refresh the hotspot login page. To work around this problem, clear the web browser’s cache. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 35: Client Configuration

    Enter the pre-shared key required to join the wireless network. WPA encryption Select the type of encryption in use on the network. Table 14 - Wireless settings – Client Configuration www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 36 Figure 34 - Access point list The network’s details are copied across to the Client configuration page. If the wireless network is secured, enter the authentication details, then click the Save button. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 37: Ethernet Lan/Wan

    Note: When you assign a WAN configuration to the Ethernet port, you will no longer be able to access the router interface via the Ethernet port. Please ensure that you have configured WiFi or remote access over the 3G network before configuring the Ethernet port as a WAN interface. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 38: Wan Configuration

    The second DNS server for the WAN interface. Metric The metric value is used to define the priority of the interface. Lower metric values indicate higher priority. Table 19 - Ethernet WAN configuration options www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 39: Wan Failover

    To edit an interface, select the edit icon for the interface you wish to edit. The Failover configuration page is displayed. When Monitoring method is set to Hardware link the failover is controlled by the physical detection of the link. Figure 36 – Failover configuration – hardware link www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 40 The number of failed pings that must occur before the monitor moves to the second destination Fail count address or fails the connection over to the next interface. Table 16 - Failover configuration - Ping monitoring www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 41: Routing

    In the Metric field enter the metric for the route. The metric value is used by the router to prioritise routes. The lower the value, the higher the priority. To give the route the highest priority, set it to 0. Click the Save button to save your settings. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 42 Deleting static routes From the static routing list, click the icon to the right of the entry you wish to delete. Figure 41 - Deleting a static route www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 43 Select the interface for which you want RIP to apply. You can choose the LAN interface, the WWAN interface or BOTH. Click the Save button to confirm your settings. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 44 IP address (VRRP IP) or on a command prompt type: arp –d <ip address> (i.e. arp –d 192.168.1.1) to clear the arp cache.(old MAC address). Note: For more detail on configuring VRRP, please visit the product page on the NetComm Wireless website at http://support.netcommwireless.com/product/m2m-wireless-series/ntc-40wv and click on FAQs/Self Help.

  • Page 45: Port Forwarding

    Source port range specifies a range of port numbers then the Destination port range must be the same as the Source port range. Click the Save button to confirm your settings. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 46 Figure 45 - Port forwarding settings To delete a port forwarding rule, click the button on the Port forwarding list for the corresponding rule that you would like to delete. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 47 Click the DMZ toggle key to turn the DMZ function ON. Enter the IP Address of the device to be the DMZ host into the DMZ IP Address field. Click the Save button to save your settings. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 48 Remote router access control settings listed under Administration Settings. Figure 47 - Router firewall toggle key www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 49 In the Current MAC / IP / Port filtering rules in system section, click the +Add button. Figure 49 - Current MAC / IP/ Port filtering rules in effect www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 50 The new rule is displayed in the filtering rules list. You can edit the rule by clicking the Edit button or delete the rule by clicking the button. Figure 51 - Completed filtering rule www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 51: Vpn

    VPN connection types. Note: The following descriptions are an overview of the various VPN options available. More detailed instructions are available in separate whitepapers on the NetComm Wireless website. IPSec IPSec operates on Layer 3 of the OSI model and as such can protect higher layered protocols. IPSec is used for both site to site VPN and Remote Access VPN.
  • Page 52 Figure 53 – IPSec profile edit www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 53 Select the IPSec certificate to upload by clicking the Browse button. Table 18 - IPSec Configuration Items Note: For more detail on configuring IPSec, please visit the product page on the NetComm Wireless website at http://support.netcommwireless.com/product/m2m-wireless-series/ntc-40wv and click on FAQs/Self Help.
  • Page 54 Support for OpenVPN is available on several operating systems, including Windows, Linux, Mac OS, Solaris, OpenBSD, FreeBSD, NetBSD and QNX. Note: For more detail on configuring OpenVPN, please visit the product page on the NetComm Wireless website at http://support.netcommwireless.com/product/m2m-wireless-series/ntc-40wv and click on FAQs/Self Help.
  • Page 55 NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 56 Figure 56 – OpenVPN server profile settings www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 57 OpenVPN server only. Use the Authentication type options to select the Authentication type that you would like to use for the OpenVPN client. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 58 This mode authenticates using both a certificate and a username/password. Enter the username and password then use the drop down list to select the desired certificate. Figure 60 - OpenVPN Client – Certificate and Username/Password section Click the Save button to complete the OpenVPN Client configuration. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 59 Upload button to send it to the slave. Perform the same for the other router, uploading the slave’s secret key file to master. When they are uploaded click the Save button to complete the peer-to-peer OpenVPN configuration. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 60: Configuring The Pptp Client

    Figure 62 - PPTP client list Click the +Add button to begin configuring a new PPTP client profile. The PPTP client edit screen is displayed. Figure 63 - VPN PPTP client edit www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 61 15. Click the Save button to save the changes. The VPN will attempt to connect after your click Save. Click the Status button at the top left of the interface to return to the status window and monitor the VPN’s connection state. Note: For more detail on configuring PPTP Client, please visit the product page on the NetComm Wireless website at http://support.netcommwireless.com/product/m2m-wireless-series/ntc-40wv and click on FAQs/Self Help.
  • Page 62 Click the +Add button to begin configuring a new GRE tunnelling client profile. The GRE Client Edit screen is displayed. Figure 65 – GRE client edit Click the Enable GRE Tunnel toggle key to switch it to the ON position. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 63 14. Click the Save button to save the changes. The VPN will attempt to connect after your click Save. Click the Status button at the top left of the interface to return to the status window and monitor the VPN’s connection state. Note: For more detail on configuring GRE, please visit the product page on the NetComm Wireless website at http://support.netcommwireless.com/product/m2m-wireless-series/ntc-40wv and click on FAQs/Self Help.

  • Page 64: Services

    In the Username and Password fields, enter the logon credentials for your DDNS account. Enter the password for the account again in the Verify password field. Click the Save button to save the DDNS configuration settings. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 65: Network Time (Ntp)

    System Log entries and Firewall settings where the current system time is displayed and recorded. Any NTP server available publicly on the internet may be used. The default NTP server is 0.netcomm.pool.ntp.org. Figure 67 - NTP settings...

  • Page 66: Data Stream Manager

    GPS Data to a TCP server running on the router. In each case, the logical flow of data is from Endpoint A to Endpoint B. Customers interested in developing their own applications to create custom endpoints and streams can contact NetComm Wireless about our Software Development Kit.
  • Page 67 Note: Using a custom host port name is not recommended for normal use as the device path can change between power cycles of the router. TCP server This creates a TCP server endpoint with the following options available. Figure 70 - TCP server endpoint configuration www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 68 The client will attempt re-connection indefinitely every Retry timeout interval. Figure 73 - UDP client endpoint configuration User defined executable www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 69 Click the Save button. The Endpoints list is displayed with the newly created endpoint listed and a summary of the settings your configured. Figure 76 - Endpoints list www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 70 TCP server running on the router. Use the Mode drop down list to select the mode of operation of the endpoint. The mode can be thought of as a transformation of the data as it arrives at this endpoint. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 71 Figure 78 - Edit data stream Click the Save button. The new stream appears in the Data stream list. Figure 79 - Data stream list www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 72: Padd

    PADD server mode and PADD client mode can be run at the same time. The PADD configuration page is shown below. Figure 80 – PADD A whitepaper with full Instructions on configuring PADD Mode is available at http://support.netcommwireless.com/product/m2m/ntc-40wv www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 73: Snmp

    The Download button displays the Management Information Base (MIB) of the router. The MIB displays all the objects of the router that can have their values set or report their status. The MIB is formatted in the SNMP-related standard RFC1155. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 74: Snmp Traps

    To send a manual SNMP Heartbeat, click the Send heartbeat button. When you have finished configuring the SNMP traps, click the Save button to save the settings. Note: When a factory reset is performed via SNMP, the SNMP settings are preserved. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 75: Tr-069

    Note: When a factory reset of the router is performed via TR-069, the TR-069 settings are preserved. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 76 ACS inform messages. In the Inform Period field, enter the number of seconds between the inform messages. Click the Save button to save the settings. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 77: Auto Dial Configuration

    Using the Auto dial function, you can configure the router to automatically dial a pre-defined phone number when the handset is lifted. Figure 84 - Auto dial configuration www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 78: Ussd

    To begin using this feature, please enter the dial string (e.g #100#) into the box below and click “Start Session”. If you don’t know which dial string to use, please contact your carrier, and ask them which dial codes are suitable for network services. Figure 85 - USSD Service www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 79: Voice

    The Voice page provides basic toggles to turn the voice feature of the router on or off as well as the ability to enable or disable incoming or outgoing voice calls while the SIM is in a roaming state. Figure 86 - Voice feature settings www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 80: Event Notification

    Up to four types of alerts for a particular event may be sent to a single destination profile containing the contact details. Figure 87 - Event notification configuration www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 81 Note: If you have selected the Email notification type for any of the events, you must also configure Email client settings to allow the router to send e-mail messages. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 82 When you have done that, return to the Event destination list and select the delete button. Click the Save button. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 83: Email Client

    Enter the password of the account to be used for sending emails. Confirm password Enter the password of the account to be used for sending emails once more for confirmation. Table 21 - Email client settings www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 84: Sms Messaging

    The Setup page provides the options to enable or disable the SMS messaging functionality and SMS forwarding functionalities of the router. SMS messaging is enabled by default. Figure 90 - General SMS Configuration www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 85 “192.168.20.3” on port “2002” at the same time. To disable redirection to a TCP or UDP address, clear the TCP server address and UDP server address fields and click the Save button. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 86: New Message

    When you have finished typing your message and you are ready to send it, click the Send button. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 87 Delete button. Click this button to delete the corresponding message. Refresh button. Click this button to refresh the inbox or outbox to see new messages. Table 23 - Inbox/Outbox icons www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 88: Diagnostics

    We highly recommended that you use the white list and a password when utilising this feature to prevent unauthorised access. See the White list description for more information. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 89 The number of messages sent is shown below the options. The total transmitted message count resets after a reboot or at the beginning of the time frame specified. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 90 Destination number field and optionally define a password in the Password field. When you have finished adding numbers click the Save button to save the entries. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 91: Sending An Sms Diagnostic Command

    ON, the router will send a reply if the command is correct but a variable or value is incorrect, for example, due to misspelling. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 92 PASSWORD set VARIABLE1=VALUE1; set VARIABLE2=VALUE2; set VARIABLE3=VALUE3 If required, values can also be bound by an apostrophe, double apostrophe or back tick. For Example: “set VARIABLE=’VALUE’” “set VARIABLE=”VALUE”” “set VARIABLE=`VALUE`” “get VARIABLE” www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 93 Instructs the router to generate new public SSH keys. ssh.clearkeys Instructs the router to clear the client public SSH key files. Table 25 - List of basic SMS diagnostic commands www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 94 “Rx 0 byte, Tx 0 byte, Total 0 byte” current session when wwan down statistics.usage_current Up time of current 3G 1 days 02:30:12 or 0 days 00:00:00 when wanuptime session wwan down www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 95 SMS, and then restore the connection status to the Waiting state unless there is a traffic which triggers a connection in which case the connection status will be set to Up. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 96 Send SMS to check the mobile signal strength Required PASSWORD get rssi Not required get imei Send SMS to check the IMEI number Required PASSWORD get imei www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 97 Required PASSWORD set ledmode=10 Not required get ledmode Send SMS to retrieve the current LED mode Required PASSWORD get ledmode Retrieve current SSH protocol Not required get ssh.proto www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 98 Required PASSWORD execute ssh.genkeys Not required execute ssh.clearkeys Clear client public keys stored on host Required PASSWORD execute ssh.clearkeys Table 30 - SMS diagnostics example commands www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 99: System

    Log data is stored in RAM and therefore, when the unit loses power or is rebooted, it will lose any log information stored in RAM. To ensure that log information is accessible between reboots of the router there are two options: Enable the Log to non-volatile memory option Use a remote syslog server www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 100 Show extended system log messages with full debugging level details. Info Show informational messages only. Notice Show normal system logging information. Error Show error condition messages only. Table 31 - System log detail levels www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 101 Figure 100 - Event notification log Use the Download event notification history button to download the log file. The Update event notification history button forces a refresh of the log display. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 102: System Configuration

    Note: All current settings on the router will be lost when performing a restore of factory default settings. The device IP address will change to 192.168.1.1 and the default username root and default password admin will be configured. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 103: Updating The Firmware

    When firmware files have been uploaded, they can also be installed from this page. PDF files, such as this user guide may also be uploaded for access on the router’s help page. For more information on application development, contact NetComm Wireless about our Software Development Kit. Figure 102 - Upload page Updating the Firmware The firmware update process involves first updating the recovery image firmware and then updating the main firmware image.
  • Page 104 The recovery firmware image is flashed and when it is complete, the router displays “The firmware update was successful” and returns to the main Upload screen. Figure 105 - Recovery firmware flash process www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 105 11. Hold down the reset button on the router for more than 15 seconds (when all LEDs stop flashing) to reboot and restore the factory default settings of the router. See the Restoring factory default settings section for more information. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 106: Package Manager

    The Package Manager page is used to provide details of any user installed packages on the router and allow them to be uninstalled. For more information on application development, contact NetComm Wireless about our Software Development Kit. Figure 107 – Software applications manager The Application name, Version number of the application, the architecture type and time of installation are all displayed.

  • Page 107: Administration

    The Administration settings page is used to enable or disable protocols used for remote access and configure the passwords for the user accounts used to log in to the router. Figure 108 - Administration page www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 108 WARNING: Using an insecure password will result in your device being compromised. Any resulting damage may not be covered under warranty. It is strongly advised that the password not be a dictionary word, nor should the same password be used across fleets of devices. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 109: Https Key Management

    Enter the certificate details using the appropriate fields. Each field must be completed in order to generate a certificate. Figure 109 - Generate self signed HTTPS certificate Note: The Country field must contain a code for the desired country from the list below. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 110 Algeria Kazakhstan Reunion US Military Ecuador Laos Romania Network Estonia Saint Lucia Serbia Non-Profit Organization Egypt Liechtenstein Russian Federation ARPA Old style Arpanet Western Sahara Sri Lanka Rwanda www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 111 The web server on the router restarts and you are logged out of the router. Click OK to be taken back to the login screen. Figure 110 - New certificate successfully generated message www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 112: Ssh Key Management

    Note that you may have both authentication methods on but you may not turn them both off. Click the Save button to confirm your settings. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 113 Upload button, browse to the file and click Open. When the file is uploaded, it is examined for validity. If the key file is not a valid public key, it will not be uploaded. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 114 The wait period begins from the time the Save button is clicked. When the wait period expires, the LEDs will turn off. If the router is rebooted, the LED power off timer is reset. The router will boot up and wait for the configured time before turning off again. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 115: Watchdogs

    Connect-on-demand session is idle, or the PDP context is disabled by the user. Therefore, we recommended that you disable this feature if Connect-on-demand is configured or if the PDP context is intentionally disconnected on occasion. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 116 Note: The Periodic Ping timer should not be set to a value of less than 300 seconds to allow the router time to reconnect to the cellular network following a reboot. To disable the periodic ping reset monitor, set Fail count to 0. Figure 114 – Ping watchdog settings www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 117 Note: The randomise reboot time is not persistent across reboots; each time the router is due to reboot, it randomly selects a time less than or equal to the Randomise reboot time. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 118: Reboot

    Note: It can take up to 2 minutes for the router to reboot. Logging out To log out of the router, click the icon at the top right corner of the web user interface. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 119: Appendix A: Tables

    Table 36 - Technical Specifications of the NTC-40WV routers ...................... 127 Table 37 - Additional Product Information - Call Feature Codes Quick Reference ................. 129 Table 38 - List of Mobile Broadband Service Provider APNs ......................131 www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 120: Appendix B: Default Settings

    NTC-40WV ROUTER TELNET ACCESS Username: root Password: admin Table 35 - Telnet Access www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 121: Restoring Factory Default Settings

    When you have reset your NTC-40WV router to its default settings you will be able to access the device’s configuration web interface using http://192.168.1.1 with username admin or root and password admin. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 122: Appendix C: Recovery Mode

    In your browser, navigate to http://192.168.1.1. The router’s recovery mode is hardcoded to use this address regardless of the IP address that was configured in the main system. The router’s recovery console is displayed. Figure 117 - Recovery console www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 123: Status

    The only functionality provided here is the ability to clear the system log, filter by log level and downloading of the log file. Figure 119 - Recovery mode – Log www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 124: Application Installer

    Click the Reboot button to reboot the router to the main firmware image. Figure 122 - Recovery mode - Reboot www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 125: Appendix D: Https - Uploading A Self-Signed Certificate

    The file upload screen is displayed. Figure 123 - Upload page Click the Choose a File button and locate your server certificate file and click Open. Figure 124 - Browse for server.crt www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 126 Click the Install link next to the server.crt file then click OK on the prompt that is displayed. The certificate file is installed. Repeat this for the key file. When each file is installed it is removed from the list of stored files. Figure 126 - Installing the server.crt file www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 127: Appendix E: Obtaining A List Of Rdb Variables

    Note: Omitting the | more parameter will dump a complete list without pagination. For easier access, some terminal clients such as PuTTY have the ability to log all telnet output to a text file. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 128: Technical Data

    Standby Input Current: 110mA @ 12V DC 3G Active Current: 300mA @ 12V DC Power Consumption Maximum Input Current: 560mA @ 12V DC Table 36 - Technical Specifications of the NTC-40WV routers www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 129: Additional Product Information

    Upon performing another hook-flash, waiting for 2 seconds and then clicking button 2, you will be returned to the original telephone call. Accessing voicemail To access your voicemail, please dial *98 and follow the voice prompts. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 130: Call Feature Codes

    (Where directory number is the number you wish to forward calls to) Hang up after you hear 2 low pitch beeps. To disable Call Forwarding Unconditional, dial #21# www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...
  • Page 131 Call the 2nd phone number. After the 2nd phone picks up the call, place both calls into one conference call by performing another hook-flash and then pressing button 3. To terminate the conference call hang up the phone connected to the router. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 132: List Of Mobile Broadband Service Provider Apns

    New Zealand Vodafone NZ www.vodafone.net.nz CallPlus www.callplus.net.nz Slingshot www.slingshot.net.nz Telstra Clear www.telstraclear.net.nz Telecom NZ XT wap.telecom.co.nz 2 Degrees internet Table 38 - List of Mobile Broadband Service Provider APNs www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

  • Page 133: Legal & Regulatory Information

    NetComm Wireless Limited’s (or its licensors’) intellectual property rights to you. You are permitted to use this Manual for the sole purpose of using the NetComm Wireless product to which it relates. Otherwise no part of this Manual may be reproduced, stored in a retrieval system or transmitted in any form, by any means, be it electronic, mechanical, recording or otherwise, without the prior written permission of NetComm Wireless Limited.

  • Page 134: Product Warranty

    Consumer Protection Laws which cannot be excluded, NetComm Wireless’s liability for any breach of that guarantee, condition or warranty is limited to: (i) in the case of a supply of goods, NetComm Wireless Limited doing any one or more of the following: replacing the goods or supplying equivalent goods;...
  • Page 135 Contact Address: NETCOMM WIRELESS LIMITED Head Office PO Box 1200, Lane Cove NSW 2066 Australia Phone: +61(0)2 9424 2070 Fax: +61(0)2 9424 2010 Email: sales@netcommwireless.com techsupport@netcommwireless.com www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice Ver 1.4...

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