HP Split 13 x2 PC Maintenance And Service Manual
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HP Split 13 x2 PC Maintenance And Service Manual

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HP Split 13 x2 PC
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.

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Summary of Contents for HP Split 13 x2 PC

  • Page 1 HP Split 13 x2 PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Important Notice about Customer Self-Repair Parts CAUTION: Your computer includes parts that should only be accessed by an authorized service provider. Accessing parts described in the chapter titled, "Removal and replacement procedures for Authorized Service Provider only parts," can damage the computer or void your warranty.
  • Page 4 Important Notice about Customer Self-Repair Parts...
  • Page 5 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 6 Safety warning notice...

  • Page 7: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ......................... 4 Multimedia features .............................. 4 Tablet edge components ............................7 Display ................................... 9 Keyboard dock ..............................10 Top ..............................10 TouchPad ............................11 Lights ..............................12 Keys ..............................13 Right side ............................
  • Page 8 6 Using Setup Utility (BIOS) and System Diagnostics ..................76 Starting Setup Utility (BIOS) ..........................76 Updating the BIOS ..............................76 Determining the BIOS version ......................76 Downloading a BIOS update ......................77 Using HP PC Hardware Diagnostics (UEFI) ......................77 viii...
  • Page 9 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..........78 7 Specifications ............................. 79 Computer specifications ............................79 33.8-cm (13.3-in), HD display specifications ...................... 80 8 Backing up, restoring, and recovering ......................81 Creating recovery media and backups ........................ 81 Creating HP Recovery media ......................

  • Page 10: Product Description

    Product description Category Description Tablet Base Product Name HP Split 13 x2 PC √ √ Processors Intel® Core™ i5-4210Y (1.5-GHz/1.9-MHz, 3-MB L3 cache, 1600-MHz DDR3L, 6 W) √ Intel Core i5-4200Y (1.4-GHz/1.9-MHz, 3-MB L3 cache, 1600-MHz DDR3L, 6 W) √...
  • Page 11 √ Beats Audio √ Webcam and HP TrueVision Full HD Webcam, 2 MP, 1080p by 30 frames per second √ microphone Fixed, no tilt, activity LED, USB 2.0 Dual array digital microphones with beam forming, echo cancellation, and noise suppression √...
  • Page 12 Description Tablet Base Multi-touch gestures enabled √ Power Supports the following HP AC adapters: √ √ requirements 45-W Smart nPFC, 3-pin, 4.5-mm connector, 90-degree plug design 65-W EM Smart nPFC, 3-pin, 4.5-mm connector, 90-degree plug design 1 meter (3.3 ft) length power cord Tablet: √...

  • Page 13: External Component Identification

    External component identification Multimedia features Here are some of the entertainment features on your computer. Component Description Audio-out (headphone) jack/Audio-in Connects optional powered stereo (microphone) jack speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. WARNING! To reduce the risk of personal injury, adjust the volume before using...
  • Page 14 Internal microphones (2) Record sound. Webcam light On: The webcam is in use. HP TrueVision Full HD Webcam Records video, captures still photographs, allows you to video conference and chat online using streaming video. Swipe from the right edge of the...
  • Page 15 Component Description USB 3.0 port Connects an optional USB device. Enables or disables Beats Audio when pressed in combination with the key. Beats Audio is an enhanced audio feature that provides a deep, controlled bass while maintaining a clear sound. Beats Audio is enabled by default.

  • Page 16: Tablet Edge Components

    Tablet edge components Components Description ● Power button When the computer is off, press the button to turn on the tablet. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.
  • Page 17 Components Description ● Blinking white: The battery has reached a low battery level. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is using DC power. Docking port Connects the tablet to the keyboard dock. Audio-out (headphone) jack/Audio-in Connects optional powered stereo speakers, headphones, (microphone) jack...

  • Page 18: Display

    Webcam light On: The webcam is on. HP TrueVision Full HD Webcam Records video, captures still photographs, and provides access to video conferences and online chat by means of streaming video. Swipe from the right edge of the TouchPad or touchscreen to display the charms, tap Search, and then tap the search box.

  • Page 19: Keyboard Dock

    Keyboard dock Component Description Alignment posts Align and attach the tablet to the keyboard dock. Release latch Releases the tablet from the keyboard dock. To release the tablet, slide the release latch to the left. Docking connector Connects the tablet to the keyboard dock. Chapter 2 External component identification...

  • Page 20: Touchpad

    TouchPad Component Description TouchPad zone Reads your finger gesture to move the pointer or activate items on the screen. Left TouchPad button Functions like the left button of an external mouse. Right TouchPad button Functions like the right button on an external mouse. Keyboard dock...

  • Page 21: Lights

    Lights Component Description ● Caps lock light White: Caps lock is on. ● Off: Caps lock is off. ● Mute light Amber: Computer sound is off. ● Off: Computer sound is on. ● Wireless light White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth®...

  • Page 22: Keys

    Keys Component Description Displays system information when pressed in combination with the key. Displays system information when pressed in combination with the key, and enables or disables Beats Audio when pressed in combination with the key. Windows key Returns you to the Start screen from an open app or the Windows desktop.

  • Page 23: Right Side

    Right side Component Description USB 3.0 port Connects an optional USB device. HDMI port Connects an optional video or audio device, such as a high-definition television, any compatible digital or audio component, or a high-speed HDMI device. Power connector Connects an AC adapter. AC adapter/Battery light ●...

  • Page 24: Left Side

    Left side Component Description USB 2.0 port Connects an optional USB device. Audio-out (headphone) jack/Audio-in Connects optional powered stereo speakers, headphones, earbuds, (microphone) jack a headset, or a television audio cable. Also connects an optional headset microphone. WARNING! To reduce the risk of personal injury, adjust the volume before using headphones, earbuds, or a headset.

  • Page 25: Locating System Information

    Locating system information Important system information is located on the bottom edge of the tablet. You may need the information when traveling internationally or when you contact support: Item Description ● Model name (1). This is the product name affixed to the front of the computer. ●...

  • Page 26: Illustrated Parts Catalog

    Illustrated parts catalog Tablet components Item Component Spare part number Display rear cover 732269-001 Vibration module 732272-001 RTC battery 739054-001 Tablet components...
  • Page 27 Item Component Spare part number Power button board (includes cable) 732281-001 Volume control board (includes cable) 732282-001 732273-001 Audio board (includes audio cable and HDMI/dock cable) 732284-001 Heat sink (includes thermal grease) 732274-001 TouchScreen board (includes cable) not spared (10) Speaker Kit (includes left and right speakers) 732292-001 (11)
  • Page 28 Item Component Spare part number Broadcom BCM4352 802.11ac 2x2 Wi-Fi + BT 4.0 Combo Adapter 724935-005 (19) Card reader (includes cable) 732283-001 (20) Display panel cable 732271-001 (21) Bottom trim For use in models that use the following wireless module: Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter (690020-005) ●...

  • Page 29: Keyboard Dock Parts

    Keyboard dock parts Item Component Spare part number Hinge assembly 732280-001 Top cover with keyboard For use in Belgium 732298-A41 For use in Bulgaria 732298-261 For use in Canada 732298-DB1 For use in the Czech Republic and Slovakia 732298-FL1 For use in Denmark, Finland and Norway 732298-DH1 For use in France 732298-051...
  • Page 30 Item Component Spare part number For use in Hungary 732298-211 For use internationally 732298-B31 For use in Israel 732298-BB1 For use in Italy 732298-061 For use in Japan 732298-291 For use in Latin America 732298-161 For use in Portugal 732298-131 For use in Romania 732298-271 For use in Russia...

  • Page 31: Miscellaneous Parts

    Miscellaneous parts Description Spare part number Rubber Kit (includes dock rear rubber) 732290-001 Screw Kit 732291-001 Hard Drive Hardware Kit (includes cable, cover, and screws) 732279-001 Adapters HDMI to VGA adapter 701943-001 RJ-45 to USB adapter 539614-001 AC adapters 65-W AC adapter 714657-001 45-W AC adapter, slim 721092-001...

  • Page 32: Sequential Part Number Listing

    Sequential part number listing Spare part number Description 490371-001 Power cord for use in North America 490371-011 Power cord for use in Australia 490371-021 Power cord for use in Europe, the Middle East and Africa 490371-031 Power cord for use in the United Kingdom and Singapore 490371-061 Power cord for use in Italy 490371-081...
  • Page 33 Spare part number Description 732273-001 732274-001 Heat sink (includes thermal grease) 732275-001 Bottom trim for use in models in the Asia/Pacific region that use the following wireless module: Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter (690020-005) 732276-001 Bottom trim for use in models in the EMEA region that use the following wireless module: Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter (690020-005) 732277-001...
  • Page 34 Spare part number Description 732298-071 Top cover with keyboard for use in Spain 732298-131 Top cover with keyboard for use in Portugal 732298-141 Top cover with keyboard for use in Turkey 732298-151 Top cover with keyboard for use in Greece 732298-161 Top cover with keyboard for use in Latin America 732298-171...
  • Page 35 Spare part number Description 737356-001 System board for use with non-Windows 8 models with an Intel Core i3-4010Y processor (includes processor and replacement thermal material) 737356-501 System board for use with Windows 8 Standard models with an Intel Core i3-4010Y processor (includes processor and replacement thermal material) 737898-001 Home LED board...

  • Page 36: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 37: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 38: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

  • Page 39: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 40: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 41: Removal And Replacement Procedures For Authorized Service Provider Parts

    This chapter provides removal and replacement procedures for Authorized Service Provider only parts. CAUTION: This computer does not have user-replaceable parts. Only HP authorized service providers should perform the removal and replacement procedures described here. Accessing the internal part could damage the computer or void the warranty.

  • Page 42: Base Enclosure

    Base enclosure Description Spare part number Base enclosure 732270-001 Before disassembling the keyboard dock, follow these steps: Shut down the keyboard dock. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 43: Hard Drive

    Hard drive Component Spare part number 500-GB, 5400-rpm hard drive 683802-005 320-GB, 5400-rpm hard drive 645193-005 Hard Drive Hardware Kit (includes cable, cover, and screws) 732279-001 Before removing the hard drive, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 44 Remove the hard drive from the dock (3). If you need to remove the hard drive from the hard drive cover, remove the four Phillips PM3.0×3.0 screws (1) that secure the cover to the hard drive. Remove the cover from the hard drive (2). Reverse this procedure to install the hard drive.

  • Page 45: Hinge Assembly

    Hinge assembly Description Spare part number Hinge assembly 732280-001 Before removing the hinge, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 46: Battery

    Lift the hinge assembly (3) from the dock. Reverse this procedure to install the hinge assembly. Battery Description Spare part number 3-cell, 32-WHr, 2.96-AH battery 725607-001 Before removing the battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 47 Disconnect the battery cable. Remove the battery: Remove the six Phillips PM2.0×4.0 screws (1) that secure the battery to the dock. Remove the battery (2) from the dock. Reverse this procedure to install the battery. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 48: Hdmi Board

    HDMI board Description Spare part number HDMI board 732287-001 Before removing the HDMI board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 49: Hard Drive Cable

    Hard drive cable Description Spare part number Hard Drive Hardware Kit (includes cable, cover, and screws) 732279-001 Before removing the hard drive cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 50: Usb Board

    USB board Description Spare part number USB board (includes cable) 732285-001 Before removing the USB board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 51: Touchpad Board

    Touchpad board Description Spare part number TouchPad board (includes cable) 732278-001 Before removing the TouchPad board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 52: Power Connector

    Power connector Description Spare part number Power connector 732288-001 Before removing the power connector, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 53: Weight

    Weight The weight is not spared. Before removing the weight, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 54: Tablet Components

    Tablet components The following sections show the removal and replacement procedures for the tablet parts. Display rear cover Description Spare part number Display rear cover 732269-001 Before removing the display rear cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 55: Battery Cable

    Battery cable You do not have to remove the internal battery before removing several internal components. However, if you leave the battery installed while removing components, be sure to disconnect the battery cable from the system board to remove power from internal components. Before disconnecting the battery cable, follow these steps: Shut down the computer.

  • Page 56: Memory Module

    Memory module Description Spare part number 2-GB memory module (PC3L-12800, 1600-MHz, DDR3) 691739-005 4-GB memory module (PC3L-12800, 1600-MHz, DDR3) 691740-005 8-GB memory module (PC3L-12800, 1600-MHz, DDR3) 693374-005 Before removing the memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 57: Fan

    Description Spare part number 732273-001 Before removing the fan, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 58: Heat Sink

    Heat sink Description Spare part number Heat sink (includes thermal grease) 732274-001 Before removing the heat sink, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 59 Reverse this procedure to install the heat sink. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 60: Wlan/Bluetooth Combo Card

    WLAN/Bluetooth combo card The computer uses a card that provides both WLAN and Bluetooth functionality. CAUTION: The WLAN module and the WWAN module are not interchangeable. Description Spare part number Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter 690020-005 Broadcom BCM4352 802.11ac 2x2 Wi-Fi + BT 4.0 Combo Adapter 724935-005...
  • Page 61 Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch to prevent incorrect insertion. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

  • Page 62: Msata Solid-State Drive (Ssd)

    mSATA Solid-State drive (SSD) Description Spare part number 64-GB mSATA SSD drive 732293-001 128-GB mSATA SSD drive, TLC 732294-001 128-GB mSATA SSD drive, MLC 747220-001 Before removing the mSATA drive, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 63: Rtc Battery

    RTC battery Description Spare part number RTC battery 739054-001 Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 64: Antennas

    Antennas Description Spare part number Antennas (includes main and auxiliary antennas) 732268-001 Before removing the antennas, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 65: Display Cable

    Display cable Description Spare part number Display cable 732271-001 Before removing the display cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 66 Lifting the tape from bottom connector (3), and then disconnect the cable from the audio board connector (4). Reverse this procedure to install the display cable. Tablet components...

  • Page 67: Touchscreen Board

    Touchscreen board Before removing the touchscreen board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

  • Page 68: Volume Board

    Volume board Description Spare part number Volume board (includes cable) 732282-001 Before removing the volume board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 69: Power Button Board

    Power button board Description Spare part number Power button board (includes cable) 732281-001 Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 70: Bottom Trim

    Bottom trim Description Spare part number Bottom trim for use in models that use the following wireless module: Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter (690020-005) APJ region 732275-001 EMEA region 732276-001 North American and Latin American regions 732277-001 Taiwan and South Korea 735215-001...
  • Page 71 Pull the trim away from the tablet (2) Reverse this procedure to install the bottom trim. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 72: Home Led Board

    Home LED board Description Spare part number Home LED board 737898-001 Before removing the home LED board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 73: Audio Board

    Audio board Description Spare part number Audio board (includes audio cable and HDMI/dock cable) 732284-001 Before removing the audio board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 74 If you need to remove the HDMI/dock connector, disconnect the HDMI/dock cable (1) from the system board connector. Lift the cable to disengage the adhesive that secures it in the routing path (2). Lifting the tape from bottom connector (3), and then disconnect the HDMI/dock cable from the connector on the audio board (4).

  • Page 75: Card Reader

    Card reader Description Spare part number Card reader (includes cable) 732283-001 Before removing the card reader, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 76: Speakers

    Speakers Description Spare part number Speaker Kit (includes left and right speakers) 732292-001 Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 77: Battery

    Battery Description Spare part number 3-cell, 33-WHr, 3.05-AH battery 725606-001 The tablet includes an internal battery. Before removing the battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 78: Frame

    Frame The frame is not spared. Before removing the frame, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 79: Webcam

    Lift the frame off the tablet (3). Reverse this procedure to install the frame. Webcam Description Spare part numbers Webcam (includes cable) 732299-001 Before removing the webcam: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 80 ● Speakers (see Speakers on page ● Battery (see Battery on page ● Frame (see Frame on page Remove the front webcam: Disconnect the webcam cable from the system board (1). Use a flat tool to pry the webcam up and loosen the adhesive that secures it to the tablet (2). Remove the webcam from the tablet (3).

  • Page 81: System Board

    System board NOTE: The system board spare part kits include replacement thermal material. Description Spare part number System board for use with non-Windows 8 models with an Intel Core i5-4210Y processor (includes 749775-001 processor and replacement thermal material) System board for use with Windows 8 Standard models with an Intel Core i5-4210Y processor (includes 749775-501 processor and replacement thermal material) System board for use with non-Windows 8 models with an Intel Core i5-4200Y processor (includes...
  • Page 82 ● Display cable (see Display cable on page ● Touchscreen board cable (see Touchscreen board on page ● Volume board cable (see Volume board on page ● Bottom trim (see Bottom trim on page ● Audio board (see Audio board on page ●...

  • Page 83: Vibration Module

    Vibration module Description Spare part number Vibration module 732272-001 Before removing the vibrating motor, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 84 To install the vibration module, reverse the removal procedures. Tablet components...

  • Page 85: Using Setup Utility (Bios) And System Diagnostics

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 86: Downloading A Bios Update

    Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.

  • Page 87: Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device

    Turn on or restart the computer, quickly press esc, and then press f2. The BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the following order: Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see...

  • Page 88: Specifications

    Specifications Computer specifications Metric U.S. Dimensions: tablet Width 34.0 cm 13.4 in Depth 21.6 cm 8.5 in Height 1.13 cm 0.45 in Dimensions: base Width 33.9 cm 13.4 in Depth 21.7 cm 8.5 in Height 1.16 cm 0.46 in Weight: tablet With hard drive <...

  • Page 89: 33.8-Cm (13.3-In), Hd Display Specifications

    33.8-cm (13.3-in), HD display specifications Metric U.S. Dimensions Height 17.91 cm 7.05 in Width 28.65 cm 11.28 in Diagonal 33.8-cm 13.3-in Number of colors 262,144 Contrast ratio 200:1 (typical) Brightness 200 nits (typical) Pixel resolution Pitch 0.197 mm × 0.197 mm Format 1366 ×...

  • Page 90: Backing Up, Restoring, And Recovering

    Recovery after a system failure is only as good as your most recent backup. After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.

  • Page 91: Creating Hp Recovery Media

    HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and the software programs installed at the factory, and then configures the settings for the programs.

  • Page 92: Using Windows Refresh For Quick And Easy Recovery

    Recovering using HP Recovery Manager on page ● If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. For more information, see Recovering using HP Recovery Manager on page ●...

  • Page 93: Remove Everything And Reinstall Windows

    NOTE: During Refresh, a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall. See Help and Support for instructions on reinstalling traditional applications. From the Start screen, type h, and then select Help and Support. NOTE: You may be prompted for your permission or password when using Refresh.

  • Page 94: Recovering Using Hp Recovery Manager

    HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media you created or by using the HP Recovery partition. You can choose from one of the following recovery options: ●...

  • Page 95: Using Hp Recovery Media To Recover

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

  • Page 96: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 97 Country/region Accredited agency Applicable note number Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO Singapore South Africa SABS South Korea Sweden SEMKO Switzerland Taiwan BSMI Thailand TISI The United Kingdom ASTA The United States The flexible cord must be Type HO5VV-F, 3-conductor, 0.75-mm²...

  • Page 98: 10 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/...

  • Page 99: Index

    51 spare part numbers 19, 24, 26 AC adapter, spare part numbers 22, boot order display panel, product description 1 23, 26 changing HP Recovery Manager display rear cover action keys removal 45 identifying 13 bottom trim...
  • Page 100 2 memory module Beats Audio 13 display panel 1 product description 1 HP PC Hardware Diagnostics (UEFI) external media cards 2 removal 47 using 77 graphics 1 spare part numbers 18, 23, 47 HP Recovery Manager 85...
  • Page 101 refresh 83 thermal material, replacement 49 Windows key, identifying 13 computer 83 tools required 27 wireless antennas release latch, identifying 10 top cover with keyboard, spare part disconnecting 51 removal/replacement numbers 20, 24, 25 wireless light 12 procedures 32 TouchPad wireless, product description 2 remove everything and reinstall buttons 11...

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