User Guide

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   Summary of Contents for HP 10-K010NR

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    User Guide...

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    Company under license. Intel is a bound by the terms of the HP End User Not all features are available in all editions trademark of Intel Corporation in the U.S.

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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.

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    Safety warning notice...

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    Processor configuration setting (select models only) WARNING! Select tablet models are configured with an Intel® Atom™ Processor Z3736F and a Windows® operating system. Do not change the processor configuration setting in msconfig.exe from 4 or 2 processors to 1 processor. If you do so, your tablet will not restart. You will have to perform a factory reset to restore the original settings.

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    Processor configuration setting (select models only)

  • Page 7: Table Of Contents

    Table of contents 1 Starting right ..............................1 Visit the HP Apps Store ........................1 Best practices ............................1 More HP resources ..........................2 2 Getting to know your tablet ..........................4 Finding your hardware and software information ................. 4 Locating hardware .......................

  • Page 8: Table Of Contents

    Protecting your WLAN ..................17 Connecting to a WLAN ..................17 Using Bluetooth wireless devices (select models only) ............. 18 5 Enjoying entertainment features ........................19 Multimedia features ..........................19 Using the webcam ..........................21 Using audio ............................21 Connecting speakers ......................21 Connecting headphones and microphones ...............

  • Page 9: Table Of Contents

    Using antivirus software ..................... 42 Using firewall software ....................... 42 Installing software updates ......................... 42 Installing critical security updates ..................42 Installing HP and third-party software updates ..............42 Securing your wireless network ......................43 Backing up your software applications and information ..............43...

  • Page 10: Table Of Contents

    10 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ............44 Starting Setup Utility (BIOS) ....................... 44 Updating the BIOS ..........................44 Determining the BIOS version ................... 44 Downloading a BIOS update ..................... 45 Using HP PC Hardware Diagnostics (UEFI) ..................46 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .......

  • Page 11: Starting Right

    The HP Apps Store offers a wide choice of popular games, entertainment and music apps, productivity apps, and apps exclusive to HP that you can download to the Start screen. The selection is updated regularly and includes regional content and country-specific offers. Be sure to check the HP Apps Store frequently for new and updated features.

  • Page 12: More Hp Resources

    Search window, select Help and Support. For U.S. support, go to http://www.hp.com/go/ contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. Worldwide support Online chat with an HP technician ● To get support in your language, go to Support telephone numbers ● http://welcome.hp.com/country/us/en/ HP service center locations ●...

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    Go to http://www.hp.com/go/orderdocuments. *You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your tablet and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box.

  • Page 14: Getting To Know Your Tablet

    Getting to know your tablet Finding your hardware and software information Locating hardware To find out what hardware is installed on your tablet: From the Start screen, type control panel, and then select Control Panel. ‒ or – From the Windows desktop, right-click the Start button, and then select Control Panel. Select System and Security, select System, and then click Device Manager in the left column.

  • Page 15: Right Edge

    Right edge NOTE: Refer to the illustration that matches your tablet. Component Description Power connector Connects an AC adapter. USB 2.0 port Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. HDMI port Connects an optional video or audio device, such as a high- definition television, any compatible digital or audio component, or a high-speed HDMI device.

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    Component Description Power connector Connects an AC adapter. USB 3.0 port Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. HDMI port Connects an optional video or audio device, such as a high- definition television, any compatible digital or audio component, or a high-speed HDMI device.

  • Page 17: Left Edge

    For additional safety information, refer to the Regulatory, Safety, and Environmental Notices . To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device is connected to the jack, the tablet speakers are disabled.

  • Page 18: Display

    Display Component Description Speakers (2) Produce sound. Webcam Records video and captures photographs. Some models allow you to video conference and chat online using streaming video. To use the webcam, from the Start screen, type camera, and then select Camera from the list of applications. Webcam light On: The webcam is in use.

  • Page 19: Top Edge

    Top edge Component Description Internal microphones (2) Record sound. Power button When the tablet is off, press the button to turn on the ● tablet. When the tablet is on, press the button briefly to initiate ● Sleep. When the tablet is in the Sleep state, press the button ●...

  • Page 20: Labels

    Digital Product Key electronically installed. NOTE: This Digital Product Key is automatically recognized and activated by Microsoft Operating Systems on a reinstall of the Windows 8 or Windows 8.1 operating system with HP- approved recovery methods. Regulatory label(s)—Provide(s) regulatory information about the tablet.

  • Page 21: Changing Your Tablet's Settings

    Changing your tablet's settings You can adjust your tablet's view, autorotate lock, and screen brightness. Changing your tablet's view Your tablet's orientation, or view, changes automatically from landscape to portrait view, or from portrait to landscape view. To change the view of your tablet from landscape view to portrait view: Hold the tablet vertically, and then turn it 90 degrees to the right (in a clockwise direction).

  • Page 22: Using The Keyboard Base

    Using the keyboard base Your tablet includes a full-size, detachable keyboard base for easy navigation. Keyboard base components Keys Component Description Displays system information when pressed in combination with the key. Action keys Execute frequently used system functions. NOTE: On select models, the action key turns the keyboard base backlight feature off or on.

  • Page 23: Lights

    Component Description NOTE: Pressing the Windows key again returns you to the previous screen. TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Navigating the screen on page Lights...

  • Page 24: Connecting The Tablet To The Keyboard Base

    Connecting the tablet to the keyboard base Your keyboard base can be used either attached to the tablet, or once the keyboard base is paired, it can be used detached from the tablet. To connect the tablet to the keyboard base, insert the tablet docking port into the keyboard base ▲...

  • Page 25: Connecting To A Network

    Connecting to a network Your tablet can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your tablet and a wired or wireless network connection. This chapter will help you get connected to that world. Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires.

  • Page 26: Using A Wlan

    NOTE: When a disc like a DVD movie or game is copy-protected, it cannot be shared. Using a WLAN With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other tablets and accessories that are linked by a wireless router or a wireless access point. wireless router wireless access point NOTE:...

  • Page 27: Configuring A Wireless Router

    For help in setting up your WLAN, see the information provided by your router manufacturer or your ISP. Configuring a wireless router For help in configuring a wireless router, see the information provided by your router manufacturer or your ISP. NOTE: It is recommended that you initially connect your new wireless tablet to the router by using the network cable provided with the router.

  • Page 28: Using Bluetooth Wireless Devices (select Models Only)

    NOTE: If you do not see the WLAN you want to connect to, from the Windows desktop, right- click the network status icon, and then select Open Network and Sharing Center. Click Set up a new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection.

  • Page 29: Enjoying Entertainment Features

    Enjoying entertainment features Use your HP tablet as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your tablet an even more powerful entertainment center, connect external devices like a monitor, projector, or TV, or speakers and headphones.

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    Component Description From the Start screen, type camera, and then select Camera from the list of applications. Webcam light On: The webcam is in use. Internal microphones (2) Record sound. Power button When the tablet is off, press the button to turn ●...

  • Page 31: Using The Webcam

    To reduce the risk of personal injury, lower the volume setting before putting on Regulatory, Safety and headphones, earbuds, or a headset. For additional safety information, see the Environmental Notices . To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Using the webcam...

  • Page 32: Testing Your Audio Features

    Testing your audio features To check the audio functions on your tablet, follow these steps: From the Start screen, type control panel, and then select Control Panel. Select Hardware and Sound, and then select Sound. When the Sound window opens, select the Sounds tab. Under Program Events, select any sound event, such as a beep or alarm, and then click Test.

  • Page 33: Setting Up Hdmi Audio

    Connect the other end of the cable to the high-definition TV or monitor. Press to alternate the tablet screen image between 4 display states: PC screen only: View the screen image on the tablet only. ● Duplicate: View the screen image simultaneously on both the tablet and the external ●...

  • Page 34: Discovering And Connecting To Miracast-compatible Wireless Displays (select Models Only)

    ▲ Devices, click Project, and then follow the on-screen instructions. – or – On select tablet models, from the Start screen, click the HP Quick Access to Miracast icon, and then follow the on-screen instructions. Chapter 5 Enjoying entertainment features...

  • Page 35: Navigating The Screen

    Navigating the screen To quickly return to the Start screen, press the Windows key on a keyboard or the Windows button on a tablet. You can navigate the tablet screen in the following ways: Touch gestures ● Keyboard and optional mouse (purchased separately) ●...

  • Page 36: Two-finger Pinch Zoom

    Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers ● together. Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers ●...

  • Page 37: Left-edge Swipe

    Left-edge swipe Use the left-edge swipe to reveal your open apps so that you can access them quickly. Gently swipe your finger inward from the left edge of the TouchPad to switch between apps. ● Without lifting your finger, swipe back toward the left edge to reveal all open apps. Top-edge swipe and bottom-edge swipe Use the top-edge swipe or bottom-edge swipe to display command options that allow you to customize an open app.

  • Page 38: Using The Keyboard Base And Mouse

    Using the keyboard base and mouse The keyboard base and mouse allow you to type, select items, scroll and to perform the same functions as you do using touch gestures. The keyboard base also allows you to use action keys and hot keys to perform specific functions.

  • Page 39: Using Windows Shortcut Keys

    Icon Description Mutes or restores speaker sound. Decreases speaker volume incrementally as long as you hold down the key. Increases speaker volume incrementally as long as you hold down the key. Plays the previous track of an audio CD or the previous section of a DVD or a BD. Begins, pauses, or resumes playback of an audio CD, a DVD, or a BD.

  • Page 40: Using The On-screen Keyboard

    Using the on-screen keyboard You may want to enter data into a data field. This may be required when you set up a wireless network configuration or a weather reporting location, or when you access user accounts on Internet sites. The tablet has an on-screen keyboard that is displayed when you need to enter such information.

  • Page 41: Managing Power

    Managing power Your tablet can operate on either battery power or external power. When the tablet is running on battery power only and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Your tablet supports an optimal power plan to manage how your tablet uses and conserves power so that tablet performance is balanced with power conservation.

  • Page 42: Manually Initiating And Exiting Sleep

    Manually initiating and exiting Sleep You can initiate Sleep in any of the following ways: Close the display. ● From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the ● charms. Click Settings, click the Power icon, and then click Sleep. To exit Sleep: Briefly press the power button.

  • Page 43: Using The Power Meter And Power Settings

    To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Check in Help and Support. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. If Battery Check indicates that your battery should be replaced, contact support.

  • Page 44: Identifying Low Battery Levels

    To reduce potential safety issues, use only the AC adapter provided with the tablet, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the tablet to external AC power under any of the following conditions: WARNING! Do not charge the tablet battery while you are onboard aircraft.

  • Page 45: Troubleshooting Power Problems

    When charging or calibrating a battery ● When installing or modifying system software ● When performing a backup or recovery ● When you connect the tablet to external AC power: The battery begins to charge. ● The screen brightness increases. ●...

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    When you are connecting an external hardware device that does not connect to a USB or video ● port When the tablet will be unused and disconnected from external power for an extended period ● Although you can turn off the tablet with the power button, the recommended procedure is to use the Windows Shut down command: NOTE: If the tablet is in the Sleep state or in Hibernation, you must first exit Sleep or Hibernation...

  • Page 47: Maintaining Your Tablet

    Follow the on-screen instructions. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis. Updates can resolve issues and bring new features and options to your tablet. For example, older graphics components might not work well with the most recent gaming software. Without the latest driver, you would not be getting the most out of your equipment.

  • Page 48: Cleaning Procedures

    CAUTION: Avoid strong cleaning solvents that can permanently damage your tablet. If you are not sure that a cleaning product is safe for your tablet, check the product contents to make sure that ingredients such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons are not included in the product.

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    Back up your information to an external drive. ◦ Remove all discs and all external media cards, such as memory cards. ◦ Turn off and then disconnect all external devices. ◦ Shut down the tablet. ◦ Take along a backup of your information. Keep the backup separate from the tablet. ●...

  • Page 50: Securing Your Tablet And Information

    Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your tablet. You may find it helpful to use the same password for a Setup Utility (BIOS) feature and for a Windows security feature.

  • Page 51: Setting Windows Passwords

    Setting Windows passwords Password Function User password Protects access to a Windows user account. Administrator password Protects administrator-level access to tablet contents. NOTE: This password cannot be used to access Setup Utility (BIOS) contents. Setting Setup Utility (BIOS) passwords Password Function Administrator password Must be entered each time you access Setup Utility...

  • Page 52: Using Antivirus Software

    Any data that does not meet those criteria is blocked. Installing software updates HP, Windows, and third-party software installed on your tablet should be regularly updated to correct security problems and improve software performance. For more information, see Updating programs...

  • Page 53: Securing Your Wireless Network

    If you have installed third-party software after you purchased your tablet, regularly update the software. Software companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless network When you set up your wireless network, always enable security features. For more information, see Protecting your WLAN on page Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanently...

  • Page 54: Using Setup Utility (bios) And Hp Pc Hardware Diagnostics (uefi)

    Updated versions of the BIOS may be available on the HP website. SoftPaqs Most BIOS updates on the HP website are packaged in compressed files called Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 55: Downloading A Bios Update

    Do not shut down the tablet or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. From the Start screen, type support, and then select the HP Support Assistant app. Click Updates and tune-ups, and then click Check for HP updates now.

  • Page 56: Using Hp Pc Hardware Diagnostics (uefi)

    Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the tablet hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.

  • Page 57: Backing Up, Restoring, And Recovering

    Use HP Recovery Manager after you successfully set up the tablet to create HP Recovery media ● (select models only). This step creates a backup of the HP Recovery partition on the tablet. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.

  • Page 58: Using Windows Tools

    Recovering using HP Recovery Manager (select models only) HP Recovery Manager software allows you to recover the tablet to its original factory state by using the HP Recovery media that you created (select models only), or by using HP recovery media you obtain from support.

  • Page 59: What You Need To Know

    Changing the tablet boot order If the tablet does not restart in HP Recovery Manager, you can change the boot order, which is the order of devices where the tablet searches for startup information. You can specify that a USB flash drive should be checked first.

  • Page 60: Specifications

    DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this tablet. The tablet can operate on DC power within the following specifications. Operating voltage and current varies by platform.

  • Page 61: Electrostatic Discharge

    13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.

  • Page 62: Index

    29 high-definition devices, components pairing 29 connecting 22, 24 bottom edge 9 previous track 29 HP and third-party software display 8 switch screen image 28 updates, installing 42 keyboard base 12 volume down 29 HP PC Hardware Diagnostics...

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    4 system 48 creating 48 software 4 USB flash drive 49 low battery level 34 using HP Recovery media 48 recovery media tap TouchPad and touch screen creating 47 gesture 25 maintenance creating using HP Recovery...

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    two-finger click TouchPad and equipment needed 16 touch screen gesture 26 functional range 18 two-finger pinch/zoom TouchPad public WLAN connection 17 and touch screen gesture 26 security 17 two-finger scroll TouchPad and using 16 touch screen gesture 25 wireless network, securing 43 WLAN device 10, 16 WLAN label 10 unresponsive system 35...

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