INSTEON LampLinc 2457D2 (Dual-Band) Owner's Manual page 17

Problem
LampLinc can turn off
a Responder, but
nothing happens when
I send an ON
command from
LampLinc.
The Controller can
turn off LampLinc, but
LampLinc does not
turn on when I send
an ON command from
the Controller.
The load is buzzing
when on or dim.
The load only turns off
when I tap a button on
the Controller but I
can brighten or dim it.
The load doesn't
appear to turn on right
away.
LampLinc is locked
up.
The lamp does not
turn on when I
manually activate the
lamp's switch.
The load is not being
controlled by
LampLinc.
If you have tried these solutions, reviewed this Owner's Manual, and still cannot resolve an issue you are
having with LampLinc, please call:
LampLinc Owner's Manual
Possible Cause
The Responder may be
Linked at its off state.
LampLinc may be Linked
at its off state.
The dimming component
inside LampLinc "chops"
the power line sine wave
to reduce the power.
The On-Level may be set
to very dim or fully-off.
The Ramp Rate may be
set too slow.
A surge or excessive
noise on the power line
may have glitched it.
The Load Sensing feature
may have been disabled
The load may not be
getting power.
INSTEON Gold Support Line
800-762-7845
Page 17 of 19
Solution
Re-Link the Responder to LampLinc, while the
Responder's load is on. See the Responder's
Owner's Manual for more detailed Linking
instructions.
Re-Link LampLinc to the Controller, while the load
is on. See Linking an INSTEON Controller to
LampLinc.
The bulb filaments are vibrating. Use rough-
service, 130 Volt, or appliance-grade bulbs to
reduce the noise.
Run LampLinc in the full-on mode or switch to a
non-dimming INSTEON ApplianceLinc (#2456S).
Re-Link LampLinc to the Controller at a brighter
On-Level. See Linking an INSTEON Controller to
LampLinc.
Set a shorter Ramp Rate. See Setting the Ramp
Rate.
Unplug LampLinc for 10 seconds and then
reinstall.
If the above doesn't work, perform a factory reset.
See Resetting LampLinc to its Factory Default
Settings.
Re-enable the Load Sensing feature. See
Enabling/Disabling Load Sensing.
Make sure the load's built-in switch is in the on
position.