Brother DCP-9270CDN Basic User's Manual page 114

Error Message
Duplex Disabled
Reload paper,
then press Start.
Fuser Error
Jam Duplex
Jam Inside
Jam MP
Jam Rear
Jam Tray 1
Jam Tray 2
Limit Exceeded
Low Temperature
No Belt Unit
No Paper
Cause
Although the size of paper in the
paper tray matches the paper
size that was selected from the
control panel or printer driver, the
machine has stopped printing
when it encountered an
additional, different size of paper
in the tray.
The paper tray was pulled out
before the machine completed
printing on both sides of the
paper.
The temperature of the fuser unit
does not rise to a specified
temperature within the specified
time.
The fuser unit is too hot.
The paper is jammed underneath
Paper Tray 1 or in the fuser unit.
The paper is jammed inside the
machine.
The paper is jammed in the MP
tray of the machine.
The paper is jammed in the back
of the machine.
The paper is jammed in the paper
tray of the machine.
The printing limit set by Secure
Function Lock 2.0 was reached.
The print job will be cancelled.
The room temperature is too low
for the machine to operate.
The belt unit is not installed
correctly.
The machine is out of paper or
paper is not correctly loaded in
the paper tray.
Action
Make sure the paper tray contains only the
size of paper you select in either the control
panel or printer driver, then press Mono
Start or Colour Start.
Re-install the paper tray and press Mono
Start or Colour Start.
Turn the power switch off, wait a few
seconds, and then turn it on again. Leave
the machine for 15 minutes with the power
on.
(See Paper is jammed underneath paper
tray 1 on page 99.)
(See Paper is jammed inside the machine
on page 95.)
(See Paper is jammed in the MP tray
on page 91.)
(See Paper is jammed at the back of the
machine on page 93.)
(See Paper is jammed in paper tray 1 or
tray 2 on page 92.)
Contact your administrator to check your
Secure Function Lock Settings.
Increase the room temperature to allow the
machine to operate.
Re-install the belt unit. (See Replacing the
belt unit on page 50.)
Do one of the following:
 Refill the paper in the paper tray.
 Remove the paper and load it again.
 If the problem is not resolved, the paper
pick-up roller may need to be cleaned.
Clean the paper pick-up roller. (See
Cleaning the paper pick-up rollers
on page 79.)
Troubleshooting
B
85