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Brother DCP-9270CDN Basic User's Manual
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Brother DCP-9270CDN Basic User's Manual

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Summary of Contents for Brother DCP-9270CDN

  • Page 1 ® User s Guide User s Guide ’ ’ Safety and Legal Basic User’s Guide Advanced User’s Guide...
  • Page 2 Safety and Legal (HL-4140CN / 4150CDN / 4570CDW(T) / DCP-9055CDN / 9270CDN / MFC-9460CDN / 9465CDN / 9970CDW) Not all models are available in all countries. Please read this booklet before attempting to operate the product, or before attempting any maintenance.

  • Page 3: Compilation And Publication

    Compilation and Publication Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
  • Page 4 CAUTION Avoid placing your product in a high-traffic area. DO NOT put the product where the ventilation holes of the product are blocked. Keep a gap of roughly 100 mm between the ventilation holes and the wall. DO NOT connect your product to electrical sockets controlled by wall switches or automatic timers, or to the same circuit as large appliances that might disrupt the power supply.

  • Page 5: To Use The Product Safely

    To use the product safely WARNING There are high voltage electrodes inside the product. Before you clean the inside of the product, make sure you have unplugged the telephone line cord first (MFC only) and then the power cord from the electrical socket. Doing this will prevent an electrical shock. DO NOT handle the plug with wet hands.
  • Page 6 DO NOT use flammable substances near the product. DO NOT use any type of spray to clean the inside or outside of the product. Doing this may cause a fire or electrical shock. See Routine Maintenance in the User's Guide/Basic User's Guide for how to clean the product. DO NOT use a vacuum cleaner to clean up scattered toner.
  • Page 7 5 Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location. 6 If any cables become damaged, disconnect your product, and contact your Brother dealer. 7 DO NOT place any objects on the product, or obstruct the air vents.
  • Page 8 DO NOT touch the shaded parts shown in the illustration. These rollers may be rotating at high speed. Languages on the label may vary depending on your country.
  • Page 9 CAUTION HOT SURFACE After you have just used the product, some internal parts of the product will be extremely hot. Wait for the product to cool down before you touch the internal parts of the product.
  • Page 10 (MFC-9460CDN / MFC-9465CDN / DCP-9055CDN only) Some areas of the product can cause injury if covers (shaded) are closed with force. Take care when placing your hand in the areas shown in the illustrations. (MFC and DCP only) To prevent injuries, be careful not to put your fingers in the areas shown in the illustrations.
  • Page 11 IMPORTANT DO NOT remove or damage any of the caution or warning labels inside the product.

  • Page 12: Important Safety Instructions

    DO NOT place anything in the path of received faxes or printed pages. 14 Wait until pages have exited the product before picking them up. 15 Unplug this product from the power socket and refer all servicing to Brother Authorized Service Personnel under the following conditions: ...
  • Page 13  If the product has been dropped or the casing has been damaged.  If the product exhibits a distinct change in performance, indicating a need for service. 16 To protect your product against power surges, we recommend the use of a power protection device (Surge Protector).
  • Page 14 THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.
  • Page 15 Declaration of Conformity (Europe only) (HL-4140CN / HL-4150CDN / DCP-9055CDN / DCP-9270CDN only) We, Brother Industries, Ltd. 15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561 Japan declare that this product is in compliance with the essential requirements of Directives 2004/108/EC, 2006/95/EC and 2005/32/EC.

  • Page 16: Disconnect Device

    Disconnect device This product must be installed near an electrical socket that is easily accessible. In case of emergencies, you must disconnect the power cord from the electrical socket to shut off power completely. Wiring information (U.K. only) If you need to replace the plug fuse, fit a fuse that is approved by ASTA to BS1362 with the same rating as the original fuse.
  • Page 17 The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy-efficient office equipment. ® As an ENERGY STAR Partner, Brother Industries, Ltd. has determined that this product meets ® the ENERGY STAR specifications for energy efficiency.
  • Page 18 Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries. Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those...

  • Page 19: Open Source Licensing Remarks

    (For Macintosh) Double-click the CD-ROM icon on your desktop. Then double-click the Utilities icon. License.rtf will appear. Copyright and License ©2010 Brother Industries, Ltd. This product includes software developed by the following vendors: ©1983-1998 PACIFIC SOFTWORKS, INC. ©2010 Devicescape Software, Inc.
  • Page 20 Unlawful use of copying equipment (MFC and DCP only) It is an offence to make reproductions of certain items or documents with the intent to commit fraud. The following is a non-exhaustive list of documents which it may be unlawful to produce copies of.
  • Page 22 BASIC USER’S GUIDE DCP-9270CDN Version 0 UK/IRE...
  • Page 23 The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.com/registration/ © 2010 Brother Industries, Ltd.
  • Page 24 This Guide provides useful information PDF file / about wired and wireless network Documentation CD-ROM / settings and security settings using the In the box Brother machine. You can also find supported protocol information for your machine and detailed troubleshooting tips.

  • Page 25: Table Of Contents

    Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide..................2 Viewing Documentation ...................2 ® Accessing Brother Support (Windows ) ..............4 Accessing Brother Support (Macintosh) ..............4 Control panel overview ..................6 LCD Touchscreen....................8 Basic Operations .....................8 Volume settings .....................9 Beeper volume ....................9 Loading paper Loading paper and print media ................10...
  • Page 26 Printing data from a USB Flash memory drive or digital camera supporting mass storage ® Creating a PRN or PostScript 3™ file for direct printing........28 Printing data directly from the USB Flash memory drive or digital camera supporting mass storage ..................29 Changing the default settings for direct print ..........30 How to print from a computer Printing a document.....................
  • Page 27 Troubleshooting Error and maintenance messages ...............83 Document jams ....................89 Document is jammed in the top of the ADF unit ..........89 Document is jammed under the document cover ..........89 Removing small documents jammed in the ADF...........90 Document is jammed at the output tray ............90 Paper jams......................91 Paper is jammed in the MP tray ..............91 Paper is jammed in paper tray 1 or tray 2 .............92...
  • Page 28 Table of Contents (ADVANCED USER’S GUIDE) The Advanced User's Guide explains the following features and operations. You can view the Advanced User's Guide on the Documentation CD-ROM in the box. General Setup Memory storage Automatic daylight savings time Ecology features LCD screen User Settings Report Network Configuration Report...

  • Page 30: General Information

    Using the WARNING documentation WARNING indicates a potentially hazardous situation which, if not avoided, Thank you for buying a Brother machine! could result in death or serious injuries. Reading the documentation will help you make the most of your machine. CAUTION...

  • Page 31: Accessing The Advanced User's Guide, Software User's Guide And Network User's Guide

    Chapter 1 Accessing the Click your country. Advanced User’s Guide, Software User’s Guide and Network User’s Guide This Basic User's Guide does not contain all the information about the machine such as how to use the advanced features Copy, Printer, Scanner and Network. When you are ready to learn detailed information about these operations, read the Advanced User's Point to your language, point to View...
  • Page 32 Active X controls. For the page to be downloaded and installed before use. See displayed correctly, you must click on Accessing Brother Support (Macintosh) Allow Blocked Content, then click on on page 4 for further instructions. Yes in the Security Warning dialog box.

  • Page 33: Accessing Brother Support (Windows ® )

    Web support (Brother Solutions Center) on the Installation CD-ROM. Center) on the Installation CD-ROM.  Click Brother Support on the main menu.  Double-click the Brother Support icon. The following screen will appear: The following screen will appear: ...
  • Page 34 General information...

  • Page 35: Control Panel Overview

    Chapter 1 Control panel overview 01.01.2011 15:15 Secure Direct MENU Print Print 1 LCD 6 Print Data / Job Cancel This is a Touchscreen LCD. You can access Cancels a programmed print job and clears it the menus and options by pressing buttons from the machine’s memory.
  • Page 36 General information 01.01.2011 15:15 Secure Direct MENU Print Print...

  • Page 37: Lcd Touchscreen

    Chapter 1 LCD Touchscreen Basic Operations The LCD shows the current machine status To operate the Touchscreen use your finger when the machine is idle. to press the menu or option button directly on the LCD screen. To display and access all the screen menus or options in a setting, press a b or d c to 01.01.2011 15:15 scroll through them.

  • Page 38: Volume Settings

    General information Volume settings Press Backlight. MENU > General Setup LCD Settings Beeper volume Backlight Light Dim Timer When the beeper is on, the machine will beep when you press a key or make a mistake. You can choose a range of volume levels, from Press Dark.

  • Page 39: Loading Paper

    Loading paper Loading paper and Printing on plain paper, thin paper or recycled paper from the standard print media paper tray Pull the paper tray completely out of the The machine can feed paper from the machine. standard paper tray, optional lower tray or multi-purpose tray.
  • Page 40 Loading paper While pressing the green paper-guide Put paper in the tray and make sure: release lever (1), slide the paper guides  The paper is below the maximum to fit the paper size you are loading in paper mark (b b b) (1). the tray.

  • Page 41: Loading Paper In The Multi-Purpose Tray (Mp Tray)

    Chapter 2 Loading paper in the Pull out the MP tray support and unfold the flap (1). multi-purpose tray (MP tray) You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper.
  • Page 42 Loading paper Put paper in the MP tray and make sure: Lift up the support flap to prevent paper from sliding off the face-down output  The paper stays under the maximum tray, or remove each page as soon as it paper mark (1).
  • Page 43 Chapter 2 Printing on envelopes and thick paper Pull out the MP tray support and unfold the flap (1). from the MP tray Before loading, press the corners and sides of the envelopes to make them as flat as possible. Open the MP tray and lower it gently.
  • Page 44 Loading paper Put up to 3 envelopes or up to 25 sheets Open the back cover (Face-up output of thick paper (163 g/m ) in the MP tray. tray). If you add more envelopes or paper it may cause a jam. Make sure: ...
  • Page 45 Chapter 2 When you have finished printing, open the back cover and reset the two grey levers which were pulled down in step f back to their original positions. Note • Remove each printed envelope immediately to prevent a paper jam. •...

  • Page 46: Unscannable And Unprintable Areas

    Loading paper Unscannable and unprintable areas The figures below show maximum unscannable and unprintable areas. The unscannable and unprintable areas may vary depending on the paper size or settings in the application you are using. Usage Document Top (1) Left (2) Size Bottom (1) Right (2)

  • Page 47: Paper Settings

    Chapter 2 Paper settings Press d or c to display the paper size options. Press A4, Letter, Legal, Paper Size and Type Executive, A5, A5 L, A6, B5, B6, Folio or Any. When you change the size of paper in the Note tray, you will also need to change the setting for paper size at the same time so your...

  • Page 48: Tray Use In Copy Mode

    Loading paper Tray Use in copy mode Tray Use in print mode You can change the priority tray that the You can change the default tray the machine machine will use for printing copies. will use for printing from your computer. When you choose Tray#1 Only, MP Only Press MENU.

  • Page 49: Acceptable Paper And Other Print Media

    Chapter 2 Acceptable paper and Recommended paper and print media other print media Print quality may vary according to the type of Paper Type Item paper you are using. Plain paper Xerox Premier TCF 80 g/m You can use the following types of print Xerox Business 80 g/m media: thin paper, plain paper, thick paper, bond paper, recycled paper, glossy paper,...

  • Page 50: Paper Capacity Of The Paper Trays

    Loading paper Paper capacity of the paper trays Paper size Paper types No. of sheets Paper Tray A4, Letter, Legal, B5, Plain paper, Thin paper up to 250 [80 g/m (Tray 1) Executive, A5, and Recycled paper A5 (Long Edge), A6, B6, Folio Multi-purpose Tray Width: 69.8 to 216 mm...

  • Page 51: Handling And Using Special Paper

    • that is multipart or carbonless a paper jam. • that is designed for inkjet printing If you use any of the types of paper listed, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
  • Page 52 • that cannot be arranged neatly when listed above, they may damage your stacked machine. This damage may not be covered under any Brother warranty or • that are made of paper that weighs service agreement. more than the paper weight specifications for the machine •...
  • Page 53 Chapter 2 Labels The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause...

  • Page 54: Loading Documents

    Loading documents How to load Note documents • To scan documents that are not suitable for the ADF, see Using the scanner glass on page 26. You can make copies, and scan from the ADF (Automatic Document Feeder) and the •...

  • Page 55: Using The Scanner Glass

    Chapter 3 Using the document guidelines on the Note left and top, place the document face • To avoid damaging your machine while down in the upper left corner of the using the ADF, DO NOT pull on the scanner glass. document while it is feeding.

  • Page 56: Making Copies

    Making copies How to copy Note If the LCD shows Please Wait and the The following steps show the basic copy machine stops copying while you are operation. For details about each option, see making multiple copies, please wait for 30 Advanced User's Guide.

  • Page 57: Printing Data From A Usb Flash Memory Drive Or Digital Camera Supporting Mass Storage

    With the Direct Print feature, you do not need Choose Brother DCP-XXXX Printer (1) a computer to print data. You can print by just and check the Print to file box (2).

  • Page 58: Printing Data Directly From The Usb Flash Memory Drive Or Digital Camera Supporting Mass Storage

    Printing data from a USB Flash memory drive or digital camera supporting mass storage Printing data directly Note from the USB Flash • Make sure your digital camera is turned memory drive or digital • If your machine has been set to Secure camera supporting Function Lock On, you may not be able to access Direct print.

  • Page 59: Changing The Default Settings For Direct Print

    Chapter 5 Changing the default settings Press a or b to display an option setting you need to change. for direct print Press the option and change the setting. You can change the default settings for Direct Note Print. • You can choose the following settings: Connect your USB Flash memory drive Paper Size or digital camera to the USB direct...

  • Page 60: How To Print From A Computer

    Printing for Windows or Printing and Faxing for Macintosh in the Software User's Guide for the details about the print settings.) Install the Brother printer driver on the Installation CD-ROM. (See the Quick Setup Guide.) From your application, choose the Print command.

  • Page 61: How To Scan To A Computer

    25.) Presto! PageManager must be downloaded  Use the ADF to scan multiple pages and installed before use. See Accessing Brother Support (Macintosh) on page 4 for of documents. The ADF feeds each further instructions. sheet automatically. (For network users) ...

  • Page 62: Scanning Using A Scanner Driver

    How to scan to a computer Scanning using a scanner driver For more information, see Scanning a document using the TWAIN driver, Scanning a document using the WIA driver or Scanning a document using the ICA driver in the Software User's Guide. Start a scanning application and click the Scan button.

  • Page 63: A Routine Maintenance

    Routine maintenance Replacing the consumable items The following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace the consumable items before they reach the end of their life. To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing.
  • Page 64 Routine maintenance LCD messages Consumable item Approximate life How to replace Model name to replace Toner cartridge <Black> See page 38. Toner Low TN-320BK X = Black, Cyan, TN-325BK 1 2 3 Prepare New 2,500 pages Magenta, Yellow Toner TN-328BK 1 2 4 4,000 pages Cartridge.X...
  • Page 65 Belt Unit Waste toner box See page 56. WT-300CL Replace WT Box 50,000 pages Fuser unit Call your Brother dealer for a Replace Parts 100,000 pages replacement fuser unit. Fuser Unit Laser unit Call your Brother dealer for a Replace Parts 100,000 pages replacement laser unit.
  • Page 66 Note • Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable items to the Brother collection program. If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste.

  • Page 67: Replacing A Toner Cartridge

    The message on the LCD will indicate which colour you need to replace. pages (black, cyan, magenta, yellow) A new or unused Brother Original toner Actual page count will vary depending on cartridge will reset the Replace Toner mode.
  • Page 68 Routine maintenance Replacing the toner cartridges Hold the green handle of the drum unit. Pull the drum unit out until it stops. Make sure that the machine is turned Press the front cover release button and then open the front cover.
  • Page 69 Brother collection program. If you choose See To use the product safely in the Safety not to return your used consumable, and Legal Booklet for how to clean the please discard the used consumable machine.
  • Page 70 Routine maintenance Push to release the latches of the Clean the corona wire inside the drum corona wire cover (1), and then open the unit by gently sliding the green tab from cover. left to right and right to left several times. Note Be sure to return the tab to the home position (a) (1).
  • Page 71 • If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged. • Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with Brother Original toner cartridges.
  • Page 72 Routine maintenance Pull off the protective cover. Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit, then slightly pull it toward you until you hear it click into place. Make sure that you match the toner cartridge colour to the same colour label on the drum unit.

  • Page 73: Replacing The Drum Unit

    The drum unit has exceeded its rated life. Please replace the drum unit with a new one. Close the front cover of the machine. We recommend a Brother Original drum unit be installed at this time. Note After replacement, reset the drum counter by...
  • Page 74 Routine maintenance Replacing the drum unit Hold the green handle of the drum unit. Pull the drum unit out until it stops. IMPORTANT • While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, wipe or wash it off with cold water.
  • Page 75 Turn the green lock lever (1) at the left of IMPORTANT the machine anticlockwise to the release position. Holding the green • We recommend that you place the drum handles of the drum unit, lift the front of unit and/or the toner cartridge on a clean, the drum unit and remove it from the flat surface with a sheet of disposable machine.
  • Page 76 • Go to http://www.brother.com/original/ machine. index.html for instructions on how to return your used consumable items to the Brother collection program. If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste.
  • Page 77 Unpack the new drum unit and remove Hold the handle of the toner cartridge the protective cover. and slide the toner cartridge into the new drum unit, then slightly pull it toward you until you hear it click into place. Make sure that you match the toner cartridge colour to the same colour label on the drum unit.
  • Page 78 Routine maintenance Make sure the green lock lever (1) is in Turn the green lock lever (1) clockwise the release position as shown in the to the lock position. illustration. Push the drum unit in until it stops. Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the...

  • Page 79: Replacing The Belt Unit

    Replacing the belt unit Resetting the drum counter When you replace a drum unit with a new Model name: BU-300CL one, you will need to reset the drum counter by completing the following steps: A new belt unit can print approximately 50,000 A4 or Letter size single-sided pages.
  • Page 80 Routine maintenance Press the front cover release button and Hold the green handle of the drum unit. then open the front cover. Pull the drum unit out until it stops.
  • Page 81 Turn the green lock lever (1) at the left of IMPORTANT the machine anticlockwise to the release position. Holding the green • We recommend that you place the drum handles of the drum unit, lift the front of unit and/or the toner cartridge on a clean, the drum unit and remove it from the flat surface with a sheet of disposable machine.
  • Page 82 Routine maintenance • To avoid print quality problems, DO NOT Hold the green handle of the belt unit touch the shaded parts shown in the with both hands and lift the belt unit up, illustrations. then pull it out. IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration.
  • Page 83 Unpack the new belt unit. Make sure the green lock lever (1) is in the release position as shown in the Put the new belt unit back in the illustration. machine. Make sure the belt unit is level and fits firmly into place. Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum...
  • Page 84 Routine maintenance Resetting the belt unit counter Turn the green lock lever (1) clockwise to the lock position. When you replace a belt unit with a new one, you will need to reset the belt unit counter by completing the following steps: Press MENU.

  • Page 85: Replacing The Waste Toner Box

    Replacing the waste toner box Press the front cover release button and then open the front cover. Model name: WT-300CL A new waste toner box can print approximately 50,000 A4 or Letter size single-sided pages. Replace Parts WT Box End Soon If the LCD shows Replace Parts WT Box End Soon, it means the waste toner box is near the end of its life.
  • Page 86 Routine maintenance Hold the green handle of the drum unit. Turn the green lock lever (1) at the left of Pull the drum unit out until it stops. the machine anticlockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.

  • Page 87: To Avoid Print Quality Problems, Do Not

    • To avoid print quality problems, DO NOT IMPORTANT touch the shaded parts shown in the illustrations. • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.

  • Page 88: Hold The Green Handle Of The Belt Unit

    Routine maintenance Hold the green handle of the belt unit Remove the two pieces of orange with both hands and lift the belt unit up, packing material and discard them. then pull it out. IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration.
  • Page 89 Hold the green handle of the waste toner Unpack the new waste toner box and box and remove the waste toner box put the new waste toner box in the from the machine. machine using the green handle. Make sure the waste toner box is level and fits firmly into place.
  • Page 90 Routine maintenance Put the belt unit back into the machine. Make sure the green lock lever (1) is in Make sure the belt unit is level and fits the release position as shown in the firmly into place. illustration. Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the...
  • Page 91 Turn the green lock lever (1) clockwise to the lock position. Push the drum unit in until it stops. Close the front cover of the machine.

  • Page 92: Cleaning And Checking The Machine

    Routine maintenance Cleaning and Checking Cleaning the outside of the machine the machine Turn off the machine. Disconnect all Clean the outside and inside of the machine cables, and then unplug the power cord regularly with a dry, lint-free cloth. When you from the electrical socket.

  • Page 93: Cleaning The Scanner Glass

    Cleaning the scanner glass Wipe the inside and the outside of the paper tray with a dry, lint-free soft cloth to remove dust. Turn off the machine. Disconnect all cables, and then unplug the power cord from the electrical socket. Unfold the ADF document support (1) and then open the ADF cover (2).

  • Page 94: Cleaning The Laser Scanner Windows

    Routine maintenance Cleaning the laser scanner In the ADF unit, clean the white bar (1) and the scanner glass strip (2) windows underneath it with a soft lint-free cloth moistened with water. Turn off the machine. Disconnect all cables, and then unplug the power cord from the electrical socket.
  • Page 95 Hold the green handle of the drum unit. Turn the green lock lever (1) at the left of Pull the drum unit out until it stops. the machine anticlockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 96 Routine maintenance Wipe the four scanner windows (1) with IMPORTANT a dry, lint-free cloth. • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
  • Page 97 Match the guide ends (2) of the drum Push the drum unit in until it stops. unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever.

  • Page 98: Cleaning The Corona Wires

    Routine maintenance Cleaning the corona wires Hold the green handle of the drum unit. Pull the drum unit out until it stops. If you have print quality problems, clean the four corona wires as follows: Press the front cover release button and then open the front cover.
  • Page 99 Hold the handle of the toner cartridge Push to release the latches of the and slightly push it toward the machine corona wire cover (1), and then open the to unlock it. Then pull it out of the drum cover. unit.
  • Page 100 Routine maintenance Clean the corona wire inside the drum Close the corona wire cover. unit by gently sliding the green tab from left to right and right to left several times. Repeat steps d to f to clean each of three remaining corona wires.
  • Page 101 Hold the handle of the toner cartridge Push the drum unit in until it stops. and slide the toner cartridge into the drum unit, then slightly pull it toward you until you hear it click into place. Make sure that you match the toner cartridge colour to the same colour label on the drum unit.

  • Page 102: Cleaning The Drum Unit

    Routine maintenance Cleaning the drum unit Press the front cover release button and then open the front cover. If your printout has coloured dots at 94 mm intervals, follow the steps below to solve the problem. Make sure that the machine is in the Ready mode.
  • Page 103 Hold the green handle of the drum unit. Turn the green lock lever (1) at the left of Pull the drum unit out until it stops. the machine anticlockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 104 Routine maintenance Hold the handle of the toner cartridge IMPORTANT and slightly push it to unlock it. Then pull it out of the drum unit. Repeat this for all • We recommend that you place the drum the toner cartridges. unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you...
  • Page 105 Turn the drum unit over by holding the On the problem colour drum, use the green handles. Make sure that the drum numbered markers next to the drum unit gears (1) are on the left hand side. roller to find the mark. For example, a cyan dot in column 2 on the check sheet would mean that there is a mark on the cyan drum in the "2"...
  • Page 106 Routine maintenance Turn the drum unit gear toward you by Hold the handle of the toner cartridge hand while looking at the surface of the and slide the toner cartridge into the suspected area. drum unit, then slightly pull it toward you until you hear it click into place.
  • Page 107 Make sure the green lock lever (1) is in Turn the green lock lever (1) clockwise the release position as shown in the to the lock position. illustration. Push the drum unit in until it stops. Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the...

  • Page 108: Cleaning The Paper Pick-Up Rollers

    Routine maintenance Cleaning the paper pick-up Plug the machine’s power cord back into the electrical socket first and connect all rollers cables. Turn on the machine. If you have paper feed problems, clean the pick-up rollers as follows: Turn off the machine. Unplug the power cord from the electrical socket.

  • Page 109: Calibration

    Calibration Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad (1) of the paper tray with The output density for each colour may vary it to remove dust. depending on the environment the machine is in such as temperature and humidity.

  • Page 110: Auto Registration

    Routine maintenance Auto Registration Note • If an error message is displayed, press Mono Start or Colour Start and try again. Registration (For more information, see Error and If solid areas of colour or images have cyan, maintenance messages on page 83.) magenta or yellow fringes, you can use the ®...

  • Page 111: Manual Registration

    Manual Registration Frequency (Colour Correction) If colour still appears incorrectly after auto- registration, you will need to perform manual You can set how often the colour correction registration. (Colour Calibration and Auto Registration) occurs. The default setting is Normal. The Press MENU.

  • Page 112: Troubleshooting

    The most common error and maintenance messages are shown below. You can clear most errors and perform routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/. Error Message...
  • Page 113 Error Message Cause Action The temperature of the drum unit Make sure that you can hear the fan in the Cooling Down or toner cartridge is too hot. The machine spinning and that the exhaust Wait for a while machine will pause its current outlet is not blocked by something.
  • Page 114 Troubleshooting Error Message Cause Action Although the size of paper in the Make sure the paper tray contains only the Duplex Disabled paper tray matches the paper size of paper you select in either the control Reload paper, size that was selected from the panel or printer driver, then press Mono then press Start.
  • Page 115  Turn off the machine, wait for a few minutes, and then turn it on again.  If the problem continues, call your Brother dealer. Registration failed. Do one of the following: Registration failed.  Turn off the machine’s power switch.
  • Page 116 (See Resetting the drum counter installed. on page 50.) It is time to replace the fuser unit. Call your Brother dealer or a Brother Replace Parts Authorized Service Center to replace the Fuser Unit fuser unit.
  • Page 117 Error Message Cause Action The paper size specified in the Open the back cover (face-up output tray) Small paper printer driver is too small for the to let the document print on to the face-up machine to deliver it to the face- output tray.

  • Page 118: Document Jams

    Troubleshooting Document jams Document is jammed under the document cover Document is jammed in the Take out any paper from the ADF that is top of the ADF unit not jammed. Lift the document cover. Take out any paper from the ADF that is not jammed.

  • Page 119: Removing Small Documents Jammed In The Adf

    Removing small documents Document is jammed at the jammed in the ADF output tray Lift the document cover. Take out any paper from the ADF that is not jammed. Insert a piece of stiff paper, such as cardstock, into the ADF to push any Pull the jammed document out to the small paper scraps through.

  • Page 120: Paper Jams

    Troubleshooting Paper jams When loading paper in the MP tray, make sure that the paper stays under the maximum paper mark (1) on both Paper is jammed in the sides of the tray. MP tray If the LCD shows Jam MP, follow these steps: Remove the paper from the MP tray.

  • Page 121: Paper Is Jammed In Paper Tray 1 Or Tray 2

    Paper is jammed in paper WARNING tray 1 or tray 2 DO NOT touch the shaded parts shown in If the LCD shows Jam Tray 1 or the illustration. These rollers may be Jam Tray 2, follow these steps: rotating at high speed. Pull the paper tray completely out of the machine.

  • Page 122: Paper Is Jammed At The Back Of The Machine

    Troubleshooting Paper is jammed at the back IMPORTANT of the machine If the paper cannot easily be removed in this direction, stop and follow the If the LCD shows Jam Rear, a paper jam instructions for Paper is jammed inside the occurred behind the back cover.
  • Page 123 Pull the green tabs (2) at the left and CAUTION right hand sides toward you and fold down the fuser cover (1). HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

  • Page 124: Paper Is Jammed Inside The Machine

    Troubleshooting Paper is jammed inside the Close the fuser cover (1). machine If the LCD shows Jam Inside, follow these steps: Turn off the machine. Disconnect all cables, and then unplug the power cord from the electrical socket. Press the front cover release button and then open the front cover.
  • Page 125 Hold the green handle of the drum unit. Turn the green lock lever (1) at the left of Pull the drum unit out until it stops. the machine anticlockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 126 Troubleshooting Pull out the jammed paper slowly. IMPORTANT • We recommend that you place the drum unit and the toner cartridges on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. •...
  • Page 127 Match the guide ends (2) of the drum Push the drum unit in until it stops. unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever.

  • Page 128: Paper Is Jammed Underneath Paper Tray 1

    Troubleshooting Paper is jammed underneath WARNING paper tray 1 DO NOT touch the shaded parts shown in If the LCD shows Jam Duplex, follow these the illustration. These rollers may be steps: rotating at high speed. Leave the machine turned on for 10 minutes to cool down.
  • Page 129 If the paper is not caught in the paper Push down and pull the green tabs at tray, open the back cover. the left and right hand sides toward you and fold down the fuser cover (1). CAUTION HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot.
  • Page 130 Troubleshooting Close the fuser cover (1). Fully close the back cover. Put the paper tray firmly back in the machine.

  • Page 131: If You Are Having Difficulty With Your Machine

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

  • Page 132: Printing Difficulties

    Use Printer Offline is unchecked. ® (Windows 2000) Click the Start button and choose Settings and then Printers. Right-click Brother DCP-XXXX Printer. Make sure that Use Printer Offline is unchecked.  Contact your administrator to check your Secure Function Lock settings.

  • Page 133: Scanning Difficulties

    Scanning difficulties Difficulties Suggestions TWAIN errors appear while Make sure that the Brother TWAIN driver is chosen as the primary source. In scanning. PaperPort™ 12SE, click File, Scan or Get Photo and choose the Brother TWAIN driver. OCR does not work.

  • Page 134: Paper Handling Difficulties

    Troubleshooting Paper handling difficulties Difficulties Suggestions The machine does not feed paper.  If there is no paper, load a new stack of paper into the paper tray. The LCD shows No Paper or a If there is paper in the paper tray, make sure it is straight. If the paper is curled, ...

  • Page 135: Network Difficulties

    It is necessary to set the third-party Security/Firewall Software to allow Network scanning. To add port 54925 for Network scanning, enter the information below:  In Name: Enter any description, for example Brother NetScan.  In Port number: Enter 54925.
  • Page 136 Troubleshooting Other Difficulties Suggestions The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge) may have triggered the machine’s internal safety mechanisms. Turn the machine off and unplug the power cord. Wait for ten minutes, then plug in the power cord and turn the machine on.

  • Page 137: Improving The Print Quality

    Note Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with toner from other sources. To get the best print quality, we suggest using the recommended paper. Check that you use paper that meets our specifications.
  • Page 138 Identify the missing colour and put in a new toner cartridge. (See Replacing a Toner cartridge on page 38.) To identify the colour of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
  • Page 139 Put in a new toner cartridge. (See Replacing a Toner cartridge colours are missing on page 38.) To identify the colour of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
  • Page 140 Troubleshooting Examples of poor print Recommendation quality The colour of your printouts is  Make sure Toner Save mode is off in the control panel of the machine not what you expected or the printer driver.  Perform the calibration. (See Calibration on page 80.) ...
  • Page 141 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. that colour. (See Replacing a Toner cartridge on page 38.) To identify the colour of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.  Put in a new drum unit. (See Replacing the drum unit on page 45.) Thin lines do not print ...
  • Page 142 Troubleshooting Examples of poor print Recommendation quality Poor fixing  Make sure that the media type settings in the printer driver and in the machine's Paper Type menu matches the type of paper you are using. (See Acceptable paper and other print media on page 20 and Basic tab in the Software User's Guide.) ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 143 Examples of poor print Recommendation quality Envelope creases  Make sure that the two grey envelope levers are pulled down when you are printing envelopes.  If creases occur with the envelope levers in the envelope position, print with the back cover opened and feed one envelope at a time from the MP tray.

  • Page 144: Machine Information

    No. Go to step g. You can reset all the machine settings back to the settings that were default Press Stop/Exit. factory settings. Brother strongly recommends you Note perform this operation when you dispose You can also reset the Network settings of the machine.

  • Page 145: C Menu And Features

    Menu and features On-screen MENU button and programming mode keys Your machine is designed to be easy to Access the main menu. operate with LCD on-screen programming using the menu buttons on the Touchscreen. User-friendly programming helps you take full MENU advantage of all the menu selections your machine has to offer.

  • Page 146: Menu Table

    Menu and features Menu table The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. MENU Level 1 Level 2 Level 3 Level 4 Options Descriptions...
  • Page 147 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Paper Size Sets the size and General Setup Tray Setting Tray#1 type of paper in paper (Continued) (Continued) tray #1. Letter Legal Executive A5 L Folio Paper Type Thin Plain* Thick...
  • Page 148 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Chooses the tray that General Setup Tray Setting Tray Use:Copy Tray#1 Only will be used for Copy (Continued) (Continued) Tray#2 Only mode. MP Only MP>T1>T2* T1>T2>MP (Tray#2 or T2 appears only if...
  • Page 149 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — You can restrict General Setup Function Lock Set Password selected machine (Continued) Lock OffiOn operations for up to 25 restricted users Setup ID and all other non- authorized Public users.
  • Page 150 Menu and features MENU Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — Choose the Printer Emulation Auto* emulation mode. HP LaserJet BR-Script 3 — Prints a list of the Print Options Internal Font HP LaserJet machine’s internal BR-Script 3 fonts.
  • Page 151 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Print Chart — — Print the chart to Printer Manual Regist. manually check the (Continued) registration of the colours. — Sets the correction Set Regist. 1 Magenta Left value on the chart 2 Cyan Left you printed from 3 Yellow Left...
  • Page 152 Menu and features MENU Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — — Prints a list of Print Reports Journal Report information about your last 200 outgoing E-Mails. — — — Lists your settings. User Settings —...
  • Page 153 MENU Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions Boot Method — Chooses the BOOT Wired LAN TCP/IP Auto* Network method that best Static suits your needs. RARP BOOTP DHCP (IP Boot Specifies the number of setting Tries) [00000-32767] trials when the Boot...
  • Page 154 — Enable or Disable IPv6 the IPv6 protocol. If Off* you want to use the IPv6 protocol, visit http://solutions. brother.com/ for more information. — — Chooses the Ethernet Auto* Ethernet link mode. 100B-FD 100B-HD 10B-FD 10B-HD Wired Status —...
  • Page 155 Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions Mail Address — — — Enter the mail E-mail Network address. (Up to 60 (Continued) characters) Name Enter the SMTP Setup Server SMTP SMTP Server (Up to 64 server address.
  • Page 156 Menu and features Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions You can send or E-mail Setup Server POP3 POP3 SSL/TLS None* Network receive an E-mail (Continued) (Continued) (Continued) (Continued) via an E-mail server that requires secure SSL/TLS communication.
  • Page 157 MENU Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — — You can check the Machine Info. Serial No. serial number of your machine. Page Counter — — You can check the Total number of total List pages the machine has printed during its...
  • Page 158 Menu and features MENU Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — Puts the date and Initial Setup Date&Time Date&Time time on the LCD. — Changes for Daylight Auto Daylight Savings Time automatically. — Sets the time zone for UTCXXX:XX Time Zone your country.
  • Page 159 COPY ( Level 1 Level 2 Level 3 Options 1 Options 2 Descriptions Page — — — You can choose the Quality Auto* Copy resolution for Text your type of document. Photo Graph Enlarge/Reduce — — — — 100%* You can choose the Enlarge 104% EXE i LTR enlargement ratio for...
  • Page 160 Menu and features Level 1 Level 2 Level 3 Options 1 Options 2 Descriptions Page — — — Chooses the tray that Tray Use Tray#1 Only will be used for the Tray#2 Only copy operation. MP Only MP>T1>T2* T1>T2>MP (Tray#2 or T2 appears only if you installed the optional paper...
  • Page 161 Level 1 Level 2 Level 3 Options 1 Options 2 Descriptions Page — — Adjusts the green Color Adjust Green colour for copies. (Continued) Adjusts the blue Blue colour for copies. — — — You can save your Set New Default Quality copy settings as the Brightness...
  • Page 162 Menu and features SCAN ( Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — You can choose the Scan to USB Quality Color 100 dpi* scan resolution and Color 200 dpi file format for your document. Color 300 dpi Color 600 dpi Gray 100 dpi...
  • Page 163 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Glass ScanSize — — To scan a Letter, Scan to USB Legal or Folio size (Continued) Letter document, you'll need to change the Legal/Folio Glass Scan Size setting. — —...
  • Page 164 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page (Profile Name) — (If you chose a Scan to Network File Type B&W option in (Continued) (Continued) (Continued) the Quality setting) PDF* PDF/A Secure PDF Signed PDF TIFF —...
  • Page 165 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page (Profile Name) — You can choose the Scan to FTP Quality Color 100 dpi* scan resolution and Color 200 dpi file format for your document. Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi Gray 300 dpi...
  • Page 166 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page (Profile Name) — You can choose the Scan to FTP File Size Small file size for colour or (Continued) (Continued) Middle* greyscale scanning. Large — You can choose File Name BRNXXXXXXXXXXX* preset file names.
  • Page 167 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — (If you chose a Scan to E-mail File Type Manual/ B&W option in (Continued) (Continued) (Continued) the Quality setting) PDF* PDF/A Secure PDF Signed PDF TIFF Duplex Scan — Chooses the duplex Off* scanning format.
  • Page 168 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — — You can have your Scan to PC text document (Continued) converted to an editable text file. — — — You can scan a File monochrome or a colour document into...

  • Page 169: Other Functions

    Other Functions Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Direct Print (Select File) Print Settings / Sets the paper size Paper Size (Copy Pages when printing directly Letter (001–999)) from the USB flash memory drive. Legal Executive A5 L Folio...
  • Page 170 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page (Select File) Print Settings / Enables or disables Direct Print Collate (Copy Pages the page collation (Continued) (Continued) (001–999)) when printing directly from the USB Flash (Continued) memory drive.
  • Page 171 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Sets the default Direct Print Default settings Paper Type Thin media type when (Continued) (Continued) Plain* printing directly from the USB flash Thick memory drive. Thicker Recycled Paper Glossy Multiple Page —...
  • Page 172 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Secure Print (Select User) (Select You can print data Password Print Secure Print saved in the memory Delete Job) drive when you enter your four-digit password. (The Secure Print button on the LCD becomes active when...

  • Page 173: Entering Text

    Entering text When you are setting certain menu selections, you may need to enter text into the machine. Press to choose numbers, letters or special characters. Up to six letters are assigned to each button on the LCD. By pressing the correct button repeatedly, you can access the character you want. Inserting spaces To enter a space, press to choose special characters, then press the space button...

  • Page 174: D Specifications

    Specifications General Note This chapter provides a summary of the machine's specifications. For additional specifications visit http://www.brother.com/ for details. Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning Memory Capacity 256 MB LCD (liquid crystal Touchscreen 5 in. (12.6 cm) Colour LCD...
  • Page 175 Noise level Sound power Operating d = 6.70 B (A) (Colour Copying): Operating d = 6.67 B (A) (Monochrome Copying): Office equipment with L d > 6.30 B (A) is not suitable for use in room where people do primarily intellectual work. Such equipment should be placed in separate rooms because of the noise emission.

  • Page 176: Document Size

    Specifications Document Size Document Size ADF Width: 147.3 to 215.9 mm (Single-sided) ADF Length: 147.3 to 356.0 mm Scanner Glass Max. 215.9 mm Width: Scanner Glass Max. 355.6 mm Length: Document Size ADF Width: 147.3 to 215.9 mm (2-sided (Duplex)) ADF Length: 147.3 to 356.0 mm...

  • Page 177: Print Media

    Print media Paper Input Paper Tray  Paper Type: Plain paper, Thin paper or Recycled paper  Paper Size: Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO), A6, Executive, Legal and Folio  Paper Weight: 60 to 105 g/m ...
  • Page 178 Specifications Duplex  Manual Duplex: Printing Automatic Duplex:   Paper Size (Automatic Duplex):  Paper Weight 60 to 105 g/m (Automatic Duplex):  Paper Type Plain paper, Thin paper, Recycled paper or (Automatic Duplex): Glossy paper For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid the possibility of smudging.

  • Page 179: Copy

    Copy Colour/Black Yes/Yes Copy Width Max. 210 mm Automatic 2-sided (Duplex) Yes (from ADF) Copy Multiple Copies Stacks or Sorts up to 99 pages Reduce/Enlarge 25% to 400% (in increments of 1%) Up to 1200 × 600 dpi Resolution First Copy Out Time Less than 19 seconds (from the READY mode and standard (Monochrome) tray)

  • Page 180: Scanner

    Yes (from ADF) (Duplex) Scanning Greyscale 256 levels For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/. ® ® ® Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows...

  • Page 181: Printer

    Printer Automatic 2-sided (Duplex) Print Emulations ® PCL6, BR-Script3 (PostScript 3™) 600 dpi × 600 dpi, 2400 dpi (2400 × 600) quality Resolution Print Speed Up to 14 sides/minute (7 sheets/minute) (Monochrome Duplex) (A4 size) Print Speed Up to 14 sides/minute (7 sheets/minute) (Colour Duplex) (A4 size) Print Speed...

  • Page 182: Interfaces

    Specifications Interfaces It is recommended you use a USB 2.0 cable (Type A/B) that is no more than 2 metres long. Use an Ethernet UTP cable category 5 or greater. Ethernet Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface.

  • Page 183: Direct Print Feature

    Direct Print feature Compatibility PDF version 1.7 , JPEG, Exif + JPEG, PRN (created by Brother printer driver), TIFF (scanned by all Brother MFC or DCP models), ® PostScript 3™ (created by Brother BR-Script 3 printer driver), XPS version 1.0.

  • Page 184: Scan To Usb Feature

    Specifications Scan to USB feature File formats Black and white TIFF, PDF, PDF/A, Secure PDF, Signed PDF Color and Gray document JPEG, PDF, PDF/A, Secure PDF, Signed PDF, XPS...

  • Page 185: Computer Requirements

    Computer requirements Minimum System Requirements and Supported PC Software Functions Computer Platform & Processor Minimum Recommended Hard Disk Space Supported Supported Operating System Minimum Speed to install Version Software Interface Functions Drivers Applications ® ® ® ® 64 MB 256 MB 150 MB 500 MB Printing,...
  • Page 186 10.6.x Processor ® Internet Explorer 6.0 or greater. For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. Third party USB ports are not supported. ® ® PaperPort™ 11SE supports Microsoft SP4 or higher for Windows 2000.

  • Page 187: Consumable Items

    Consumable items Toner Cartridge Life Standard Toner Cartridge: TN-320BK (Black): Approx. 2,500 pages (A4 or Letter) TN-320C (Cyan): Approx. 1,500 pages (A4 or Letter) TN-320M (Magenta): Approx. 1,500 pages (A4 or Letter) TN-320Y (Yellow): Approx. 1,500 pages (A4 or Letter) High Capacity Toner Cartridge: TN-325BK (Black): Approx.

  • Page 188: Network (Lan)

    Network Scanning. Also included is Brother BRAdmin Light Network Management software. Security Protocols  Wired APOP, POP before SMTP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS, SMTP, POP), SNMP v3, 802.1x (EAP-MD5, EAP-FAST, PEAP, EAP-TLS, EAP-TTLS), Kerberos BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.

  • Page 189: Index

    Index ADF (automatic document feeder) Folio ........... 18 using .............25 Apple Macintosh See Software User’s Guide. Greyscale ..........151 Belt unit replacing ..........50 HELP LCD messages ........116 Menu Table ........117 Cleaning corona wires ..........69 Labels ........12 drum unit ..........73 LCD (liquid crystal display) ....
  • Page 190 Out of Memory message ......86 Scanner glass using ............. 26 Scanning See Software User’s Guide. Paper ..........20 Serial number how to load ...........10 how to find ....See inside front cover in paper tray ........10 in the multi-purpose tray ....12 recommended ........
  • Page 191 This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.
  • Page 192 ADVANCED USER’S GUIDE DCP-9270CDN Version 0 UK/IRE...
  • Page 193 This Guide provides useful information PDF file / about wired and wireless network Documentation CD-ROM / settings and security settings using the In the box Brother machine. You can also find supported protocol information for your machine and detailed troubleshooting tips.
  • Page 194 Table of Contents General Setup Memory storage..................... 1 Automatic daylight savings time ................1 Ecology features....................2 Toner Save ...................... 2 Sleep mode ..................... 2 Deep Sleep mode .................... 3 LCD screen......................3 Setting the backlight brightness............... 3 Setting the Dim Timer for the backlight ............3 User Settings Report .....................
  • Page 195 Routine maintenance Cleaning and checking the machine..............21 Checking the Page Counters.................21 Checking the remaining life of parts ..............21 Replacing periodic maintenance parts..............22 Packing and shipping the machine ..............23 Options Optional paper tray (LT-300CL)................33 Memory board......................33 SO-DIMM Types ....................33 Installing extra memory .................34 Glossary Index...

  • Page 196: General Setup

    General Setup Memory storage Automatic daylight savings time Your menu settings are stored permanently, and in the event of a power failure will not be You can set the machine to change lost. Temporary settings (for example, automatically for Daylight Savings Time. It Contrast) will be lost.

  • Page 197: Ecology Features

    Chapter 1 Ecology features Sleep mode The Sleep Mode Setting can reduce power Toner Save consumption. When the machine is in Sleep Mode (Power Save mode) it acts as though it You can save toner using this feature. When were turned off. Receiving data or starting an you set Toner Save to On, prints appear operation wakes up the machine from Sleep lighter.

  • Page 198: Deep Sleep Mode

    General Setup LCD screen Deep Sleep mode If the machine is in Sleep mode and does not Setting the backlight receive any jobs for a certain length of time, brightness the machine will go into Deep Sleep mode automatically. Deep Sleep mode uses less power than Sleep mode.

  • Page 199: User Settings Report

    Chapter 1 User Settings Report Network Configuration Report You can print a report of your programmed settings. You can print a report showing the current network configuration, including the internal Press MENU. print server settings. Press a or b to display Press MENU.

  • Page 200: Security Features

    For information about General Setup. Press General Setup. how to reset the password call your Brother dealer for service. Press a or b to display Note Function Lock.

  • Page 201: Setting Up And Changing The Public User Mode

    Chapter 2 Setting up and changing the Changing the password Public user mode Press MENU. Public user mode restricts the functions that Press a or b to display are available for Public users. Public users do General Setup. not need to enter a password to access the Press General Setup.

  • Page 202: Setting Up And Changing Restricted Users

    Security features Setting up and changing To set up the restricted user, press Enable or Disable for each operation, restricted users as follows: Press Copy. Then press Enable or Disable. After you have set You can set up users with restrictions and a Copy, repeat these steps for Scan, password for functions that are available to Direct Print, Print and...

  • Page 203: Turning Secure Function Lock On/Off

    Chapter 2 Turning Secure Function To change the password, enter a new four-digit user password by pressing the Lock on/off buttons on the Touchscreen. Press OK. Turning Secure Function Lock on To change a restricted user's settings, Press MENU. press a or b to display the setting you want to change.

  • Page 204: Switching Users

    Security features Switching Users This setting allows you to switch between registered restricted users or Public mode when Secure Function Lock is turned on. Changing to the restricted user Mode Press Public or xxxxx (where xxxxx is the user’s name). Press Change User.

  • Page 205: Printing Reports

    Printing reports Reports The following reports are available: 1 Journal Report Prints a list of information about your last 200 outgoing E-mails. 2 User Settings Print a list of your current settings. 3 Network Config Lists your network settings. 4 Drum Dot Print Prints the drum dot check sheet to troubleshoot a dotted print problem.

  • Page 206: Making Copies

    Making copies Copy settings Improving copy quality You can choose from a range of quality You can change the copy settings temporarily settings. The default setting is Auto. for the next copy.  Auto These settings are temporary, and the machine returns to its default settings one Auto is the recommended mode for minute after copying.

  • Page 207: Enlarging Or Reducing The Image Copied

    Chapter 4 Enlarging or reducing the 100%* image copied 104% EXE i LTR To enlarge or reduce the next copy follow the 141% A5 i A4 instructions below: 200% Press (COPY). 70% A4 i A5 Load your document. 78% LGL i LTR Enter the number of copies you want.

  • Page 208: Duplex (2-Sided) Copying

    Making copies Duplex (2-sided) Copying  2sidei1side Long Edge Flip Portrait If you want to use the automatic duplex copy feature, load your document in the ADF. If you get an Out of Memory message while you are making duplex copies, try installing extra memory.

  • Page 209: Tray Selection

    Chapter 4 Tray selection Press d or c to display Duplex Copy. Press Duplex Copy. You can temporarily change the Tray Use Press d or c to display the following option for the next copy. layout options: 2sidei2side, Press (COPY). 1sidei2side LongEdgeFlip, Load your document.

  • Page 210: Adjusting Brightness And Contrast

    Making copies Adjusting Brightness and Sorting copies using the ADF Contrast You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so Brightness Adjust the copy brightness to make copies Press (COPY).

  • Page 211: Making N In 1 Copies

    Chapter 4 Making N in 1 copies Put the next page on the scanner glass. Press Mono Start or Colour Start. (page layout) Repeat steps g and h for each page of the layout. You can reduce the amount of paper used when copying by using the N in 1 copy After all the pages have been scanned, feature.

  • Page 212: In 1 Id Copy

    Making copies 2 in 1 ID Copy If you are copying from the scanner glass: You can copy both sides of your identification Insert your document face down in the card onto one page, keeping the original card direction shown below: size.

  • Page 213: Adjusting Colour (Saturation)

    Chapter 4 Adjusting Colour (Saturation) Press Mono Start or Colour Start. The machine scans the other side of the card and prints the page. You can change the default setting for colour saturation. Note Press (COPY). When 2 in 1 ID Copy is chosen, the machine sets the quality to Photo and the Load your document.

  • Page 214: Setting Your Changes As The New Default

    Making copies Setting your changes as the Restoring all copy settings to new default the factory settings You can save the copy settings for Quality, You can restore all the copy settings you Brightness, Contrast and have changed to the factory settings. These Color Adjust you use most often by settings will stay until you change them again.

  • Page 215: Setting Your Favourites

    Chapter 4 Setting your favourites Rename your favourite setting After you stored your favourite setting, you You can store the copy settings that you use can rename it. most often by setting them as a favourite. You can set up to three favourites. Press (COPY).

  • Page 216: A Routine Maintenance

    Routine maintenance Cleaning and checking Checking the Page Counters the machine You can see the machine’s Page Counters for copies, printed pages, reports and lists or Clean the outside and inside of the machine a summary total. regularly with a dry, lint-free cloth. When you Press MENU.

  • Page 217: Replacing Periodic Maintenance Parts

    50,000 pages for PF Kit MP and 100,000 pages for PF Kit 1, PF Kit 2, Fuser and Laser. Please call your Brother dealer when the following messages appear on the LCD. A4 or Letter size single-sided pages. LCD message Description Replace the fuser unit.

  • Page 218: Packing And Shipping The Machine

    Routine maintenance Packing and shipping Note the machine If for any reason you must ship your machine, carefully repack the machine in the original packaging to avoid any WARNING damage during transit. The machine should be adequately insured with the This machine is heavy and weighs carrier.
  • Page 219 Turn off the machine. Disconnect all Hold the green handle of the drum unit. cables, and then unplug the power cord Pull the drum unit out until it stops. from the electrical socket. Press the front cover release button and then open the front cover.
  • Page 220 Routine maintenance Turn the green lock lever (1) at the left of IMPORTANT the machine anticlockwise to the release position. Holding the green • Hold the green handles of the drum unit handles of the drum unit, lift the front of when you carry it.
  • Page 221 Hold the green handle of the belt unit Remove the two pieces of orange with both hands and lift the belt unit up, packing material and discard them. then pull it out. Note This step is only necessary when you are replacing the waste toner box for the first time, and is not required for the replacement waste toner box.
  • Page 222 Routine maintenance Remove the waste toner box from the Put the belt unit back into the machine. machine using the green handle, and Make sure the belt unit is level and fits then put it in a plastic bag and seal the firmly into place.
  • Page 223 Install orange packing materials to the drum unit as follows:  To secure the toner cartridges, install the matching orange packing strips (1) (marked L and R) to the drum unit on the left and right sides, as shown in the illustration. ...
  • Page 224 Routine maintenance Put a piece of paper (A4 or Letter) on the Match the guide ends (2) of the drum belt unit to prevent damage to the belt unit to the c marks (1) on both sides of unit. the machine, then gently slide the drum unit into the machine until it stops at the green lock lever.
  • Page 225 Push the drum unit in until it stops. Put the Styrofoam piece (2) into the lower carton (1). Then put the waste toner box in the Styrofoam piece. FRONT Wrap the machine with a plastic bag. Put the machine on the Styrofoam piece (1).
  • Page 226 Routine maintenance Put the Styrofoam piece (2) into the Place the upper carton (1) over the back side of Styrofoam piece (1) as machine and the lower carton (2). Align shown in the illustration. the joint holes of the upper carton with the joint holes of the lower carton.
  • Page 227 Put the two Styrofoam pieces (1) into the carton matching the right of the machine to the "RIGHT" mark on one of the Styrofoam pieces, and the left of the machine to the "LEFT" mark on the other Styrofoam piece. Put the AC power cord and printed materials in the original carton as shown in the illustration.

  • Page 228: Optional Paper Tray (Lt-300Cl)

    Options Optional paper tray Memory board (LT-300CL) DCP-9270CDN has 256 MB of standard memory. The machine has one slot for An optional lower tray can be installed, and it optional memory expansion. You can can hold up to 500 sheets of 80 g/m paper.

  • Page 229: Installing Extra Memory

    Installing extra memory Hold the SO-DIMM by the edges and align the notches in the SO-DIMM with the protrusions in the slot. Insert the Turn off the machine’s power switch. SO-DIMM diagonally (1), then tilt it toward the interface board until it clicks Disconnect the interface cable from the into place (2).
  • Page 230 Options Note To make sure that you have installed the SO-DIMM properly, you can print the user settings page that shows the current memory size. (See User Settings Report on page 4.)

  • Page 231: C Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. Beeper Volume Search Volume setting for the beep when you An electronic, alphabetical listing of LDAP press a key or make an error.
  • Page 232 Index Apple Macintosh Machine information See Software User’s Guide. checking remaining life of parts .... 21 page counts .......... 21 Macintosh See Software User’s Guide. ControlCenter2 (for Macintosh) Maintenance, routine ....... 21 See Software User’s Guide. checking the remaining life of parts ..21 ®...
  • Page 233 Reducing copies ............12 Remote setup See Software User’s Guide. Reports Network Configuration ..... 4 Restricted users .........7 Scanning See Software User’s Guide. Security Secure function lock administrator password ......5 Public user mode .........6 restricted users ........7 Sleep mode ..........2 Sort ............15 Temporary copy settings ......11 Toner Save ..........2 ®...
  • Page 234 This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.

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