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Safety and Legal
Basic User's Guide
Advanced User's Guide

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Table of Contents

   Related Manuals for Brother HL-4140CN

   Summary of Contents for Brother HL-4140CN

  • Page 1 ® User s Guide User s Guide ’ ’ Safety and Legal Basic User’s Guide Advanced User’s Guide...
  • Page 2 Safety and Legal (HL-4140CN / 4150CDN / 4570CDW(T) / DCP-9055CDN / 9270CDN / MFC-9460CDN / 9465CDN / 9970CDW) Not all models are available in all countries. Please read this booklet before attempting to operate the product, or before attempting any maintenance.
  • Page 3: Compilation And Publication

    Compilation and Publication Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
  • Page 4 CAUTION Avoid placing your product in a high-traffic area. DO NOT put the product where the ventilation holes of the product are blocked. Keep a gap of roughly 100 mm between the ventilation holes and the wall. DO NOT connect your product to electrical sockets controlled by wall switches or automatic timers, or to the same circuit as large appliances that might disrupt the power supply.
  • Page 5: To Use The Product Safely

    To use the product safely WARNING There are high voltage electrodes inside the product. Before you clean the inside of the product, make sure you have unplugged the telephone line cord first (MFC only) and then the power cord from the electrical socket. Doing this will prevent an electrical shock. DO NOT handle the plug with wet hands.
  • Page 6 DO NOT use flammable substances near the product. DO NOT use any type of spray to clean the inside or outside of the product. Doing this may cause a fire or electrical shock. See Routine Maintenance in the User's Guide/Basic User's Guide for how to clean the product. DO NOT use a vacuum cleaner to clean up scattered toner.
  • Page 7 5 Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location. 6 If any cables become damaged, disconnect your product, and contact your Brother dealer. 7 DO NOT place any objects on the product, or obstruct the air vents.
  • Page 8 DO NOT touch the shaded parts shown in the illustration. These rollers may be rotating at high speed. Languages on the label may vary depending on your country.
  • Page 9 CAUTION HOT SURFACE After you have just used the product, some internal parts of the product will be extremely hot. Wait for the product to cool down before you touch the internal parts of the product.
  • Page 10 (MFC-9460CDN / MFC-9465CDN / DCP-9055CDN only) Some areas of the product can cause injury if covers (shaded) are closed with force. Take care when placing your hand in the areas shown in the illustrations. (MFC and DCP only) To prevent injuries, be careful not to put your fingers in the areas shown in the illustrations.
  • Page 11 IMPORTANT DO NOT remove or damage any of the caution or warning labels inside the product.
  • Page 12: Important Safety Instructions

    DO NOT place anything in the path of received faxes or printed pages. 14 Wait until pages have exited the product before picking them up. 15 Unplug this product from the power socket and refer all servicing to Brother Authorized Service Personnel under the following conditions: ...
  • Page 13  If the product has been dropped or the casing has been damaged.  If the product exhibits a distinct change in performance, indicating a need for service. 16 To protect your product against power surges, we recommend the use of a power protection device (Surge Protector).
  • Page 14 THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.
  • Page 15 Declaration of Conformity (Europe only) (HL-4140CN / HL-4150CDN / DCP-9055CDN / DCP-9270CDN only) We, Brother Industries, Ltd. 15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561 Japan declare that this product is in compliance with the essential requirements of Directives 2004/108/EC, 2006/95/EC and 2005/32/EC.
  • Page 16: Disconnect Device

    Disconnect device This product must be installed near an electrical socket that is easily accessible. In case of emergencies, you must disconnect the power cord from the electrical socket to shut off power completely. Wiring information (U.K. only) If you need to replace the plug fuse, fit a fuse that is approved by ASTA to BS1362 with the same rating as the original fuse.
  • Page 17 The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy-efficient office equipment. ® As an ENERGY STAR Partner, Brother Industries, Ltd. has determined that this product meets ® the ENERGY STAR specifications for energy efficiency.
  • Page 18 Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries. Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those...
  • Page 19: Open Source Licensing Remarks

    (For Macintosh) Double-click the CD-ROM icon on your desktop. Then double-click the Utilities icon. License.rtf will appear. Copyright and License ©2010 Brother Industries, Ltd. This product includes software developed by the following vendors: ©1983-1998 PACIFIC SOFTWORKS, INC. ©2010 Devicescape Software, Inc.
  • Page 20 Unlawful use of copying equipment (MFC and DCP only) It is an offence to make reproductions of certain items or documents with the intent to commit fraud. The following is a non-exhaustive list of documents which it may be unlawful to produce copies of.
  • Page 22 BASIC USER’S GUIDE MFC-9970CDW Version 0 UK/IRE...
  • Page 23 The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.com/registration/ © 2010 Brother Industries, Ltd.
  • Page 24 In the box Software User's Guide Follow these instructions for Printing, PDF file / Scanning, Network Scanning, Remote Documentation CD-ROM / Setup, PC-Fax, and using the Brother In the box ControlCenter utility. Network Glossary This Guide provides basic information PDF file /...
  • Page 25: Table Of Contents

    Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide..................2 Viewing Documentation ...................2 ® Accessing Brother Support (Windows ) ..............4 Accessing Brother Support (Macintosh) ..............4 Control panel overview ..................6 LCD Touchscreen....................8 Basic Operations .....................9 Volume settings ....................10 Ring volume....................10 Beeper volume ....................10...
  • Page 26 Connecting an external or extension telephone ..........39 Operation from external or extension telephones..........39 For Fax/Tel mode only................... 39 Using extension telephones (U.K. only) ............39 Using a non-Brother cordless external handset ..........40 Using Remote Codes ..................41 Dialling and storing numbers How to dial......................42 Manual dialling....................
  • Page 27 Printing data from a USB Flash memory drive or digital camera supporting mass storage ® Creating a PRN or PostScript 3™ file for direct printing ........52 Printing data directly from the USB Flash memory drive or digital camera supporting mass storage ..................53 Changing the default settings for direct print ..........54 How to print from a computer Printing a document.....................55...
  • Page 28 If you are having difficulty with your machine ............128 Setting Dial Tone detection .................137 Telephone line interference / VoIP .............. 137 Improving the print quality..................138 Machine Information ..................145 Checking the Serial Number................ 145 Reset functions ....................145 How to reset the machine ................146 Menu and features On-screen programming..................
  • Page 29 Table of Contents (ADVANCED USER’S GUIDE) The Advanced User's Guide explains the following features and operations. You can view the Advanced User's Guide on the Documentation CD-ROM in the box. General Setup Routine maintenance Memory storage Cleaning and checking the machine Automatic daylight savings time Replacing periodic maintenance parts Ecology features...
  • Page 30: General Information

    Using the WARNING documentation WARNING indicates a potentially hazardous situation which, if not avoided, Thank you for buying a Brother machine! could result in death or serious injuries. Reading the documentation will help you make the most of your machine. CAUTION...
  • Page 31: Accessing The Advanced User's Guide, Software User's Guide And Network User's Guide

    Chapter 1 Accessing the Click your country. Advanced User’s Guide, Software User’s Guide and Network User’s Guide This Basic User's Guide does not contain all the information about the machine such as how to use the advanced features Fax, Copy, Printer, Scanner, PC-Fax and Network.
  • Page 32 Active X controls. For the page to be downloaded and installed before use. See displayed correctly, you must click on Accessing Brother Support (Macintosh) Allow Blocked Content, then click on on page 4 for further instructions. Yes in the Security Warning dialog box.
  • Page 33: Accessing Brother Support (windows ® )

    Web support (Brother Solutions Center) on the Installation CD-ROM. Center) on the Installation CD-ROM.  Click Brother Support on the main menu.  Double-click the Brother Support icon. The following screen will appear: The following screen will appear: ...
  • Page 34 General information...
  • Page 35: Control Panel Overview

    Chapter 1 Control panel overview 01.01.2011 15:15 Address Secure Direct MENU Book Print Print 1 One Touch keys 4 Dial pad These 20 keys give you instant access to 40 Use these keys to dial telephone and fax previously stored numbers. numbers and as a keyboard for entering information into the machine.
  • Page 36 General information 01.01.2011 15:15 Address Secure Direct MENU Book Print Print 7 FAX keys: Machine Status Description Tel/R This key is used to have a telephone Ready Mode The machine is ready to conversation after picking up the external print, in sleep mode, there handset during the F/T fast double-ring.
  • Page 37: Lcd Touchscreen

    Chapter 1 LCD Touchscreen 8 Direct Print Lets you print data from a USB flash memory drive or a digital camera supporting mass The LCD Touchscreen shows the current storage directly to the machine. (See Printing machine status when the machine is idle. data directly from the USB Flash memory drive or digital camera supporting mass storage on page 53.)
  • Page 38: Basic Operations

    General information Basic Operations Press Backlight. MENU > General Setup LCD Settings To operate the Touchscreen use your finger Backlight Light to press the menu or option button directly on Dim Timer the LCD screen. To display and access all the screen menus or options in a setting, press a b or d c to scroll through them.
  • Page 39: Volume Settings

    Chapter 1 Volume settings Speaker volume You can choose a range of speaker volume Ring volume levels, from High to Off. Press MENU. You can choose a range of ring volume levels, from High to Off. Press a or b to display Press MENU.
  • Page 40: Loading Paper

    Loading paper Loading paper and Printing on plain paper, thin paper or recycled paper from the standard print media paper tray (Tray 1) Pull the paper tray completely out of the The machine can feed paper from the machine. standard paper tray, optional lower tray or multi-purpose tray.
  • Page 41 Chapter 2 While pressing the green paper-guide Put paper in the tray and make sure: release lever (1), slide the paper guides  The paper is below the maximum to fit the paper size you are loading in paper mark (b b b) (1). the tray.
  • Page 42: Loading Paper In The Multi-purpose Tray (mp Tray)

    Loading paper Loading paper in the Pull out the MP tray support and unfold the flap (1). multi-purpose tray (MP tray) You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper.
  • Page 43 Chapter 2 Put paper in the MP tray and make sure: Lift up the support flap to prevent paper from sliding off the face-down output  The paper stays under the maximum tray, or remove each page as soon as it paper mark (1).
  • Page 44 Loading paper Printing on envelopes and thick paper Pull out the MP tray support and unfold the flap (1). from the MP tray Before loading, press the corners and sides of the envelopes to make them as flat as possible. Open the MP tray and lower it gently.
  • Page 45 Chapter 2 Pull down the two grey levers, one on the left-hand side and one on the right- hand side, to the envelope position as shown in the illustration below. Close the back cover. Send the print data to the machine. When you have finished printing, open the back cover and reset the two grey Open the back cover (Face-up output...
  • Page 46: Unscannable And Unprintable Areas

    Loading paper Unscannable and unprintable areas The figures below show maximum unscannable and unprintable areas. The unscannable and unprintable areas may vary depending on the paper size or settings in the application you are using. Usage Document Top (1) Left (2) Size Bottom (1) Right (2)
  • Page 47: Paper Settings

    Chapter 2 Paper settings Press d or c to display the paper size options. Press A4, Letter, Legal, Paper Size and Type Executive, A5, A5 L, A6, B5, B6, Folio or Any. When you change the size of paper in the Note tray, you will also need to change the setting for paper size at the same time so your...
  • Page 48: Tray Use In Copy Mode

    Loading paper Tray Use in copy mode Tray Use in fax mode You can change the priority tray that the You can change the default tray that the machine will use for printing copies. machine will use for printing received faxes. When you choose Tray#1 Only, MP Only When you choose Tray#1 Only, MP Only or Tray#2 Only...
  • Page 49: Tray Use In Print Mode

    Chapter 2 Tray Use in print mode You can change the default tray the machine will use for printing from your computer. Press MENU. Press a or b to display General Setup. Press General Setup. Press a or b to display Tray Setting. Press Tray Setting.
  • Page 50: Acceptable Paper And Other Print Media

    Loading paper Acceptable paper and Recommended paper and print media other print media Print quality may vary according to the type of Paper Type Item paper you are using. Plain paper Xerox Premier TCF 80 g/m You can use the following types of print Xerox Business 80 g/m media: thin paper, plain paper, thick paper, bond paper, recycled paper, glossy paper,...
  • Page 51: Paper Capacity Of The Paper Trays

    Chapter 2 Paper capacity of the paper trays Paper size Paper types No. of sheets Paper Tray A4, Letter, Legal, B5, Plain paper, Thin paper up to 250 [80 g/m (Tray 1) Executive, A5, and Recycled paper A5 (Long Edge), A6, B6, Folio Multi-purpose Tray Width: 69.8 to 216 mm...
  • Page 52: Handling And Using Special Paper

    • that is multipart or carbonless a paper jam. • that is designed for inkjet printing If you use any of the types of paper listed, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
  • Page 53 • that cannot be arranged neatly when listed above, they may damage your stacked machine. This damage may not be covered under any Brother warranty or • that are made of paper that weighs service agreement. more than the paper weight specifications for the machine •...
  • Page 54 Loading paper Labels The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause...
  • Page 55: Loading Documents

    Loading documents How to load Note documents • To scan documents that are not suitable for the ADF, see Using the scanner glass on page 27. You can send a fax, make copies, and scan from the ADF (Automatic Document Feeder) •...
  • Page 56: Using The Scanner Glass

    Loading documents Using the document guidelines on the Note left and top, place the document face • To avoid damaging your machine while down in the upper left corner of the using the ADF, DO NOT pull on the scanner glass. document while it is feeding.
  • Page 57: Sending A Fax

    Sending a fax How to send a fax Set the scanner glass size, fax resolution or contrast if you want to change them. The following steps show how to send a fax. Note When you want to send a fax, or change For more advanced fax sending fax send or receive settings, press the operations and settings, see Sending a...
  • Page 58: Faxing Letter/legal/folio Size Documents From The Scanner Glass

    Sending a fax Faxing Letter/Legal/Folio size Enter the fax number using the dial pad. You can also enter the fax number on documents from the scanner the LCD by pressing Address Book glass and Send a fax, or you can press an One Touch key on the machine’s control When faxing Letter/Legal/Folio size panel.
  • Page 59: Colour Fax Transmission

    Chapter 4 Colour fax transmission Transmission verification report Your machine can send a colour fax to machines that support this feature. Colour You can use the Transmission Verification faxes cannot be stored in the machine's Report as proof that you sent a fax. This memory.
  • Page 60 Sending a fax Note • If you choose On+Image or Off+Image, the image will only appear on the Transmission Verification Report if Real Time Transmission is set to Off. (See Real Time Transmission in Chapter 3 of the Advanced User's Guide.) •...
  • Page 61: Receiving A Fax

    Receiving a fax Receive modes You must choose a receive mode depending on the external devices and telephone services you have on your line. Choosing the receive mode By default, your machine will automatically receive any faxes that are sent to it. The diagrams below will help you choose the correct mode.
  • Page 62: Using Receive Modes

    Receiving a fax Using receive modes Manual Manual mode turns off all automatic Some receive modes answer automatically answering functions unless you are using the (Fax Only and Fax/Tel). You may want to BT Call Sign feature. change the Ring Delay before using these modes.
  • Page 63: Receive Mode Settings

    Chapter 5 Receive Mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone ring The Ring Delay setting sets the number of sound. The number of rings is set by the Ring times the machine rings before it answers in Delay setting.
  • Page 64: Fax Detect

    Receiving a fax Fax Detect If Fax Detect is On: The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the LCD or hear a click on the phone line through the handset you are using, just replace the handset.
  • Page 65: Telephone And External Devices

    Telephone and external devices Telephone line Do one of the following:  If you want to change the current services prefix number, press Dial Prefix and go to step h. Setting the telephone line  If you do not want to change the type current prefix number, go to step i.
  • Page 66: Connecting An External Tad

    Telephone and external devices Connecting an external Connections The external TAD must be connected as shown in the illustration below. You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen”...
  • Page 67: Recording An Outgoing Message (ogm)

    Chapter 6 Recording an outgoing Multi-line connections (PBX) message (OGM) We suggest you ask the company who installed your PBX to connect your machine. Record 5 seconds of silence at the If you have a multi line system we suggest beginning of your message.
  • Page 68: External And Extension Telephones

    Telephone and external devices External and extension If you answer a call and no one is on the line: telephones You should assume that you’re receiving a manual fax. Note Press l51 and wait for the chirp or until the You need to turn the Remote Codes LCD shows Receiving, and then hang up.
  • Page 69: Using A Non-brother Cordless External Handset

    (BT 431A style), which in turn should be external handset inserted into the modular socket of the white “T”-shaped connector provided as part of the If your non-Brother cordless telephone is line cord assembly. connected to the telephone line cord (see Figure 1:...
  • Page 70: Using Remote Codes

    Telephone and external devices Using Remote Codes If you do not want to change the Remote Activation Code, press on the LCD. Press Stop/Exit. Remote Activation Code If you answer a fax call on an external or Changing the Remote Codes extension telephone, you can tell your machine to receive it by pressing the Remote The preset Remote Activation Code is l51.
  • Page 71: Dialling And Storing Numbers

    Dialling and storing numbers How to dial Speed dialling You can dial in any of the following ways. Press Address Book. Press the three-digit number you want Manual dialling to call. You can also display the numbers in alphabetical order by Use the dial pad to enter all the digits of the pressing on the Touchscreen.
  • Page 72: Search

    Dialling and storing numbers Search Fax redial You can search alphabetically for names you If you are sending a fax automatically and the have stored in the One Touch and Speed Dial line is busy, the machine will automatically memories. (See Storing One Touch Dial redial up to three times at five minute numbers on page 46 and Storing Speed Dial intervals.
  • Page 73: Storing Numbers

    Chapter 7 Storing numbers You can set up your machine to do the following types of easy dialling: One Touch, Speed Dial and Groups for Broadcasting faxes. You can also specify the default resolution for each One Touch and Speed Dial number.
  • Page 74: One Touch And Speed Dial Storage Options

    Dialling and storing numbers One Touch and Speed Dial Storage Options The following chart shows the selections for the settings for One Touch and Speed Dial numbers. When you store numbers, the LCD instructs you to choose from the options shown in the following steps.
  • Page 75: Storing One Touch Dial Numbers

    Chapter 7 Storing One Touch Dial Press d or c to select numbers Fax, IFAX, E-Mail B&W PDF, Your machine has 20 One Touch keys where E-Mail B&W TIFF, you can store 40 fax or telephone numbers or E-Mail Color PDF, E-mail addresses for automatic dialling.
  • Page 76 Dialling and storing numbers To save a fax/scan resolution along with Select the resolution from 100 dpi, the number/E-mail address, go to the 200 dpi or 300 dpi. appropriate step as shown in the  If you chose E-Mail Gray PDF, go following table.
  • Page 77: Storing Speed Dial Numbers

    Chapter 7 Storing Speed Dial numbers Note • If you selected an E-mail Registration You can store your frequently used numbers Type in step e and save the E-mail as Speed Dial numbers, so that when you dial address, you can only use the E-mail you will only have to press a few keys (for address when you are in Scan mode.
  • Page 78: Changing Or Deleting One Touch And Speed Dial Numbers

    Dialling and storing numbers Changing or Deleting One Select the resolution from 100 dpi, 200 dpi, 300 dpi or 600 dpi. Touch and Speed Dial  If you chose E-Mail Color PDF, numbers go to step m. If you chose E-Mail Color JPEG ...
  • Page 79: Tone Or Pulse

    Chapter 7 Tone or Pulse Press Name: Number/Address: Resolution: or If you have a Pulse dialling service, but need PDF Type: to send Tone signals (for example, for telephone banking), follow the instructions Do one of the following: below. If you have Touch Tone service, you will not need this feature to send tone signals.
  • Page 80: Making Copies

    Making copies How to copy Press Mono Start or Colour Start. Note The following steps show the basic copy If the LCD shows Please Wait and the operation. For details about each option, see machine stops copying while you are the Advanced User's Guide.
  • Page 81: Printing Data From A Usb Flash Memory Drive Or Digital Camera Supporting Mass Storage

    With the Direct Print feature, you do not need Choose Brother MFC-XXXX Printer (1) a computer to print data. You can print by just and check the Print to file box (2).
  • Page 82: Printing Data Directly From The Usb Flash Memory Drive Or Digital Camera Supporting Mass Storage

    Printing data from a USB Flash memory drive or digital camera supporting mass storage Printing data directly Note from the USB Flash • Make sure your digital camera is turned memory drive or digital • If your machine has been set to Secure camera supporting Function Lock On, you may not be able to access Direct Print.
  • Page 83: Changing The Default Settings For Direct Print

    Chapter 9 Changing the default settings Press a or b to display an option setting you need to change. for direct print Press the option and change the setting. You can change the default settings for Direct Note Print. • You can choose the following settings: Connect your USB Flash memory drive Paper Size or digital camera to the USB direct...
  • Page 84: How To Print From A Computer

    Printing for Windows or Printing and Faxing for Macintosh in the Software User's Guide for the details about the print settings.) Install the Brother printer driver on the Installation CD-ROM. (See the Quick Setup Guide.) From your application, choose the Print command.
  • Page 85: How To Scan To A Computer

    26.) Presto! PageManager must be downloaded  Use the ADF to scan multiple pages and installed before use. See Accessing Brother Support (Macintosh) on page 4 for of documents. The ADF feeds each further instructions. sheet automatically. (For network users) ...
  • Page 86: Scanning Using A Scanner Driver

    How to scan to a computer Scanning using a scanner driver For more information, see Scanning a document using the TWAIN driver, Scanning a document using the WIA driver or Scanning a document using the ICA driver in the Software User's Guide. Start a scanning application and click the Scan button.
  • Page 87: A Routine Maintenance

    Routine maintenance Replacing the consumable items The following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace the consumable items before they reach the end of their life. To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing.
  • Page 88 Routine maintenance LCD messages Consumable item Approximate life How to replace Model name to replace Toner cartridge <Black> See page 62. Toner Low TN-320BK X = Black, Cyan, TN-325BK 1 2 3 Prepare New 2,500 pages Magenta, Yellow Toner TN-328BK 1 2 4 4,000 pages Cartridge.X...
  • Page 89 Belt Unit Waste toner box See page 80. WT-300CL Replace WT Box 50,000 pages Fuser unit Call your Brother dealer for a Replace Parts 100,000 pages replacement fuser unit. Fuser Unit Laser unit Call your Brother dealer for a Replace Parts 100,000 pages replacement laser unit.
  • Page 90 Note • Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable items to the Brother collection program. If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste.
  • Page 91: Replacing A Toner Cartridge

    (black, cyan, magenta, yellow) Actual page count will vary depending on A new or unused Brother Original toner your average type of document. When a cartridge will reset the Replace Toner mode.
  • Page 92 Routine maintenance Replacing the toner cartridges Hold the green handle of the drum unit. Pull the drum unit out until it stops. Make sure that the machine is turned Press the front cover release button and then open the front cover.
  • Page 93 See To use the product safely in the Safety Brother collection program. If you choose and Legal Booklet for how to clean the not to return your used consumable, machine.
  • Page 94 Routine maintenance Push to release the latches of the Clean the corona wires inside the drum corona wire cover (1), and then open the unit by gently sliding the green tabs from cover. left to right and right to left several times. Note Be sure to return the tab to the home position (a) (1).
  • Page 95 • If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged. • Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with Brother Original toner cartridges.
  • Page 96 Routine maintenance Pull off the protective cover. Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit, then slightly pull it toward you until you hear it click into place. Make sure that you match the toner cartridge colour to the same colour label on the drum unit.
  • Page 97: Replacing The Drum Unit

    The drum unit has exceeded its rated life. Close the front cover of the machine. Please replace the drum unit with a new one. We recommend a Brother Original drum unit Note be installed at this time. After you replace a toner cartridge, DO...
  • Page 98 Routine maintenance Replacing the drum unit Hold the green handle of the drum unit. Pull the drum unit out until it stops. IMPORTANT • While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.
  • Page 99 Turn the green lock lever (1) at the left of IMPORTANT the machine anticlockwise to the release position. Holding the green • We recommend that you place the drum handles of the drum unit, lift the front of unit and/or the toner cartridge on a clean, the drum unit and remove it from the flat surface with a sheet of disposable machine.
  • Page 100 • Go to http://www.brother.com/original/ index.html for instructions on how to return your used consumable items to the Brother collection program. If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste.
  • Page 101 Unpack the new drum unit and remove Hold the handle of the toner cartridge the protective cover. and slide the toner cartridge into the new drum unit, then slightly pull it toward you until you hear it click into place. Make sure that you match the toner cartridge colour to the same colour label on the drum unit.
  • Page 102 Routine maintenance Make sure the green lock lever (1) is in Turn the green lock lever (1) clockwise the release position as shown in the to the lock position. illustration. Push the drum unit in until it stops. Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the...
  • Page 103: Replacing The Belt Unit

    Replacing the belt unit Resetting the drum counter When you replace a drum unit with a new Model name: BU-300CL one, you will need to reset the drum counter by completing the following steps: A new belt unit can print approximately 50,000 A4 or Letter size single-sided pages.
  • Page 104 Routine maintenance Press the front cover release button and Hold the green handle of the drum unit. then open the front cover. Pull the drum unit out until it stops.
  • Page 105 Turn the green lock lever (1) at the left of IMPORTANT the machine anticlockwise to the release position. Holding the green • We recommend that you place the drum handles of the drum unit, lift the front of unit and/or the toner cartridge on a clean, the drum unit and remove it from the flat surface with a sheet of disposable machine.
  • Page 106 Routine maintenance • To avoid print quality problems, DO NOT Hold the green handle of the belt unit touch the shaded parts shown in the with both hands and lift the belt unit up, illustrations. then pull it out. IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration.
  • Page 107 Put the new belt unit back in the Make sure the green lock lever (1) is in machine. Make sure the belt unit is level the release position as shown in the and fits firmly into place. illustration. Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the...
  • Page 108 Routine maintenance Resetting the belt unit counter Turn the green lock lever (1) clockwise to the lock position. When you replace a belt unit with a new one, you will need to reset the belt unit counter by completing the following steps: Press MENU.
  • Page 109: Replacing The Waste Toner Box

    Replacing the waste toner box Press the front cover release button and then open the front cover. Model name: WT-300CL A new waste toner box can print approximately 50,000 A4 or Letter size single-sided pages. Replace Parts WT Box End Soon If the LCD shows Replace Parts WT Box End Soon, it means the waste toner box is near the end of its life.
  • Page 110 Routine maintenance Hold the green handle of the drum unit. Turn the green lock lever (1) at the left of Pull the drum unit out until it stops. the machine anticlockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 111: To Avoid Print Quality Problems, Do Not

    • To avoid print quality problems, DO NOT IMPORTANT touch the shaded parts shown in the illustrations. • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
  • Page 112: Hold The Green Handle Of The Belt Unit

    Routine maintenance Hold the green handle of the belt unit Remove the two pieces of orange with both hands and lift the belt unit up, packing material and discard them. then pull it out. IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration.
  • Page 113 Hold the green handle of the waste toner Unpack the new waste toner box and box and remove the waste toner box put the new waste toner box in the from the machine. machine using the green handle. Make sure the waste toner box is level and fits firmly into place.
  • Page 114 Routine maintenance Put the belt unit back into the machine. Make sure the green lock lever (1) is in Make sure the belt unit is level and fits the release position as shown in the firmly into place. illustration. Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the...
  • Page 115 Turn the green lock lever (1) clockwise to the lock position. Push the drum unit in until it stops. Close the front cover of the machine.
  • Page 116: Cleaning And Checking The Machine

    Routine maintenance Cleaning and Checking Cleaning the outside of the machine the machine Turn off the machine. Unplug the Clean the outside and inside of the machine telephone line cord first, disconnect all regularly with a dry, lint-free cloth. When you cables, and then unplug the power cord replace the toner cartridge or the drum unit, from the electrical socket.
  • Page 117: Cleaning The Scanner Glass

    Cleaning the scanner glass Wipe the inside and the outside of the paper tray with a dry, lint-free soft cloth to remove dust. Turn off the machine. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the electrical socket.
  • Page 118: Cleaning The Laser Scanner Windows

    Routine maintenance Cleaning the laser scanner In the ADF unit, clean the white bar (1) and the scanner glass strip (2) windows underneath it with a soft lint-free cloth moistened with water. Turn off the machine. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the electrical socket.
  • Page 119 Hold the green handle of the drum unit. Turn the green lock lever (1) at the left of Pull the drum unit out until it stops. the machine anticlockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 120 Routine maintenance Wipe the four scanner windows (1) with IMPORTANT a dry, lint-free cloth. • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
  • Page 121 Match the guide ends (2) of the drum Push the drum unit in until it stops. unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever.
  • Page 122: Cleaning The Corona Wires

    Routine maintenance Cleaning the corona wires Hold the green handle of the drum unit. Pull the drum unit out until it stops. If you have print quality problems, clean the four corona wires as follows: Press the front cover release button and then open the front cover.
  • Page 123 Hold the handle of the toner cartridge Push to release the latches of the and slightly push it toward the machine corona wire cover (1), and then open the to unlock it. Then pull it out of the drum cover. unit.
  • Page 124 Routine maintenance Clean the corona wires inside the drum Close the corona wire cover. unit by gently sliding the green tabs from left to right and right to left several times. Repeat steps d to f to clean each of three remaining corona wires.
  • Page 125 Hold the handle of the toner cartridge Push the drum unit in until it stops. and slide the toner cartridge into the drum unit, then slightly pull it toward you until you hear it click into place. Make sure that you match the toner cartridge colour to the same colour label on the drum unit.
  • Page 126: Cleaning The Drum Unit

    Routine maintenance Cleaning the drum unit Press the front cover release button and then open the front cover. If your printout has coloured dots at 94 mm intervals, follow the steps below to solve the problem. Make sure that the machine is in the Ready mode.
  • Page 127 Hold the green handle of the drum unit. Turn the green lock lever (1) at the left of Pull the drum unit out until it stops. the machine anticlockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 128 Routine maintenance Hold the handle of the toner cartridge IMPORTANT and slightly push it to unlock it. Then pull it out of the drum unit. Repeat this for all • We recommend that you place the drum the toner cartridges. unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you...
  • Page 129 Turn the drum unit over by holding the On the problem colour drum, use the green handles. Make sure that the drum numbered markers next to the drum unit gears (1) are on the left hand side. roller to find the mark. For example, a cyan dot in column 2 on the check sheet would mean that there is a mark on the cyan drum in the "2"...
  • Page 130 Routine maintenance Turn the drum unit gear toward you by Hold the handle of the toner cartridge hand while looking at the surface of the and slide the toner cartridge into the suspected area. drum unit, then slightly pull it toward you until you hear it click into place.
  • Page 131 Make sure the green lock lever (1) is in Turn the green lock lever (1) clockwise the release position as shown in the to the lock position. illustration. Push the drum unit in until it stops. Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the...
  • Page 132: Cleaning The Paper Pick-up Rollers

    Routine maintenance Cleaning the paper pick-up Plug the machine’s power cord back into the electrical socket first, connect all rollers cables, and then plug in the telephone line cord. Turn on the machine. If you have paper feed problems, clean the pick-up rollers as follows: Turn off the machine.
  • Page 133: Calibration

    Calibration Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad (1) of the paper tray with The output density for each colour may vary it to remove dust. depending on the environment the machine is in such as temperature and humidity.
  • Page 134: Auto Registration

    Routine maintenance Auto Registration Note • If an error message is displayed, press Mono Start or Colour Start and try again. Registration (For more information, see Error and If solid areas of colour or images have cyan, maintenance messages on page 107.) magenta or yellow fringes, you can use the ®...
  • Page 135: Manual Registration

    Manual Registration Frequency (Colour Correction) If colour still appears incorrectly after auto- registration, you will need to perform manual You can set how often the colour correction registration. (Colour Calibration and Auto Registration) occurs. The default setting is Normal. The Press MENU.
  • Page 136: Troubleshooting

    The most common error and maintenance messages are shown below. You can clear most errors and perform routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/. Error Message...
  • Page 137 Wait 30 minutes, switch condensation may form inside OFF and close the cover, then switch ON. If the machine after a room this does not clear the error, call your Brother temperature change. dealer. You tried to poll a fax machine Check the other fax machine’s polling setup.
  • Page 138 Troubleshooting Error Message Cause Action The document was not inserted See Document jams on page 115 or Using Document Jam or fed correctly, or the document the automatic document feeder (ADF) scanned from the ADF was too on page 26. long.
  • Page 139 Error Message Cause Action The belt unit is not installed Re-install the belt unit. (See Replacing the No Belt Unit correctly. belt unit on page 74.) The machine is out of paper or Do one of the following: No Paper paper is not correctly loaded in ...
  • Page 140 Turn off the machine, wait for a few minutes, and then turn it on again. (See Transferring your faxes or Fax Journal report on page 114.)  If the problem continues, call your Brother dealer. Registration failed. Do one of the following: Registration failed ...
  • Page 141 (See Resetting the drum counter installed. on page 74.) It is time to replace the fuser Call your Brother dealer or a Brother Replace Parts unit. Authorized Service Center to replace the Fuser Unit fuser unit.
  • Page 142 Troubleshooting Error Message Cause Action The paper size specified in the Open the back cover (face-up output tray) to Small paper printer driver is too small for the let the printed paper out on the face-up output machine to deliver it to the Face- tray and then press Mono Start or down output tray.
  • Page 143: Transferring Your Faxes Or Fax Journal Report

    Transferring your faxes or Fax Transferring faxes to your PC Journal report You can transfer the faxes from your machine’s memory to your PC. If the LCD shows: Make sure that you have installed  Print Unable XX MFL-Pro Suite on your PC, and then ...
  • Page 144: Document Jams

    Troubleshooting Document jams Document is jammed under the document cover Document is jammed in the Take out any paper from the ADF that is top of the ADF unit not jammed. Lift the document cover. Take out any paper from the ADF that is not jammed.
  • Page 145: Removing Small Documents Jammed In The Adf

    Removing small documents Document is jammed at the jammed in the ADF output tray Lift the document cover. Take out any paper from the ADF that is not jammed. Insert a piece of stiff paper, such as cardstock, into the ADF to push any Pull the jammed document out to the small paper scraps through.
  • Page 146: Paper Jams

    Troubleshooting Paper jams When loading paper in the MP tray, make sure that the paper stays under the maximum paper mark (1) on both Paper is jammed in the sides of the tray. MP tray If the LCD shows Jam MP, follow these steps: Remove the paper from the MP tray.
  • Page 147: Paper Is Jammed In Paper Tray 1 Or Tray 2

    Paper is jammed in paper WARNING tray 1 or tray 2 DO NOT touch the shaded parts shown in If the LCD shows Jam Tray 1 or the illustration. These rollers may be Jam Tray 2, follow these steps: rotating at high speed. Pull the paper tray completely out of the machine.
  • Page 148: Paper Is Jammed At The Back Of The Machine

    Troubleshooting Paper is jammed at the back IMPORTANT of the machine If the paper cannot easily be removed in this direction, stop and follow the If the LCD shows Jam Rear, a paper jam instructions for Paper is jammed inside the occurred behind the back cover.
  • Page 149 Pull the green tabs (2) at the left and CAUTION right hand sides toward you and fold down the fuser cover (1). HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
  • Page 150: Paper Is Jammed Inside The Machine

    Troubleshooting Paper is jammed inside the Close the fuser cover (1). machine If the LCD shows Jam Inside, follow these steps: Turn off the machine. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the electrical socket.
  • Page 151 Hold the green handle of the drum unit. Turn the green lock lever (1) at the left of Pull the drum unit out until it stops. the machine anticlockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 152 Troubleshooting Pull out the jammed paper slowly. IMPORTANT • We recommend that you place the drum unit and the toner cartridges on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. •...
  • Page 153 Match the guide ends (2) of the drum Push the drum unit in until it stops. unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever.
  • Page 154: Paper Is Jammed Underneath Paper Tray 1

    Troubleshooting Paper is jammed underneath WARNING paper tray 1 DO NOT touch the shaded parts shown in If the LCD shows Jam Duplex, follow these the illustration. These rollers may be steps: rotating at high speed. Leave the machine turned on for 10 minutes to cool down.
  • Page 155 If the paper is not caught in the paper CAUTION tray, open the back cover. HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
  • Page 156 Troubleshooting Push down and pull the green tabs at Close the fuser cover (1). the left and right hand sides toward you and fold down the fuser cover (1). Fully close the back cover. Put the paper tray firmly back in the machine.
  • Page 157: If You Are Having Difficulty With Your Machine

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 158: Receiving Faxes

    If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, you should select the Fax/Tel mode. In Fax/Tel mode, your Brother machine will automatically receive faxes and produce a fast double-ring to alert you to answer voice calls.
  • Page 159 Cannot receive a fax. If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up (continued) correctly. (See Connecting an external TAD on page 37.) Connect the external TAD as shown in the illustration on page 37.
  • Page 160: Handling Incoming Calls

    For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
  • Page 161: Printing Difficulties

    ® (Windows 7 and Windows Server 2008 R2) Click the Start button and Devices and Printers. Right-click Brother MFC-XXXX Printer. Make sure that Use Printer Offline is unchecked. ® (Windows Vista ) Click the Start button, Control Panel, Hardware and Sound, and then Printers.
  • Page 162: Scanning Difficulties

    Scanning difficulties Difficulties Suggestions TWAIN errors appear while Make sure that the Brother TWAIN driver is chosen as the primary source. In scanning. PaperPort™ 12SE, click File, Scan or Get Photo and choose the Brother TWAIN driver. OCR does not work.
  • Page 163: Paper Handling Difficulties

    Paper handling difficulties Difficulties Suggestions The machine does not feed paper.  If there is no paper, load a new stack of paper into the paper tray. The LCD shows No Paper or a If there is paper in the paper tray, make sure it is straight. If the paper is curled, ...
  • Page 164: Network Difficulties

    It is necessary to set the third-party Security/Firewall Software to allow PC-FAX Rx. To add port 54926 for Network PC-FAX Rx, enter the information below:  In Name: Enter any description, for example Brother PC-FAX Rx.  In Port number: Enter 54926.
  • Page 165 Firewall software, see the User's Guide for your software or contact the software manufacturer.  Re-select your machine in the Device Selector application located in Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the Model pop-up menu of ControlCenter2. Cannot connect to wireless Investigate the problem using the WLAN Report. Press MENU, Print Reports, network.
  • Page 166: Setting Dial Tone Detection

    Troubleshooting Setting Dial Tone detection Telephone line interference / VoIP When you send a fax automatically, by default your machine will wait for a fixed If you are having difficulty sending or amount of time before it starts to dial the receiving a fax due to possible interference number.
  • Page 167: Improving The Print Quality

    Note Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with toner from other sources. To get the best print quality, we suggest using the recommended paper. Check that you use paper that meets our specifications.
  • Page 168 Identify the missing colour and put in a new toner cartridge. (See Replacing a Toner cartridge on page 62.) To identify the colour of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
  • Page 169 Put in a new toner cartridge. (See Replacing a Toner cartridge colours are missing on page 62.) To identify the colour of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
  • Page 170 Troubleshooting Examples of poor print Recommendation quality The colour of your printouts is  Make sure Toner Save mode is off in the control panel of the machine not what you expected or the printer driver.  Perform the calibration. (See Calibration on page 104.) ...
  • Page 171 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. that colour. (See Replacing a Toner cartridge on page 62.) To identify the colour of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.  Put in a new drum unit. (See Replacing the drum unit on page 69.) Thin lines do not print ...
  • Page 172 Troubleshooting Examples of poor print Recommendation quality Poor fixing  Make sure that the media type settings in the printer driver and in the machine's Paper Type menu matches the type of paper you are using. (See Acceptable paper and other print media on page 21 and Basic tab in the Software User's Guide.) ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 173 Examples of poor print Recommendation quality Envelope creases  Make sure that the two grey envelope levers are pulled down when you are printing envelopes.  If creases occur with the envelope levers in the envelope position, print with the back cover opened and feed one envelope at a time from the MP tray.
  • Page 174: Machine Information

    Setting Lock password 3 All Settings You can reset all the machine settings back to the settings that were default factory settings. Brother strongly recommends you perform this operation when you dispose of the machine. Note Unplug the interface cable before you...
  • Page 175: How To Reset The Machine

    How to reset the machine Press MENU. Press a or b to display Initial Setup. Press Initial Setup. Press a or b to display Reset. Press Reset. Press Network, Address & Fax or All settings to choose the reset function you want to use. Do one of the following;...
  • Page 176: Menu And Features

    Menu and features On-screen MENU button and programming mode keys Your machine is designed to be easy to Access the main menu. operate with LCD on-screen programming using the menu buttons on the Touchscreen. User-friendly programming helps you take full MENU advantage of all the menu selections your machine has to offer.
  • Page 177: Menu Table

    Menu table The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. MENU Level 1 Level 2 Level 3 Level 4 Options Descriptions Page...
  • Page 178 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Paper Size Sets the size and General Setup Tray Setting Tray#1 type of paper in paper (Continued) (Continued) tray #1. Letter Legal Executive A5 L Folio Paper Type Thin...
  • Page 179 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Chooses the tray that General Setup Tray Setting Tray Use:Copy Tray#1 Only will be used for Copy (Continued) (Continued) Tray#2 Only mode. MP Only MP>T1>T2* T1>T2>MP (Tray#2 or T2 appears only if you installed the optional paper...
  • Page 180 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Adjusts the ring General Setup Volume Ring volume. (Continued) Med* High — Adjusts the beeper Beeper volume. Med* High — Adjusts the speaker Speaker volume. Med* High —...
  • Page 181 MENU Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — (0 - 8) Sets the number of Setup Receive Ring Delay rings before the (In Fax mode machine answers in only) (Example for the Fax Only or Fax/Tel mode.
  • Page 182 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Makes printouts Setup Receive Print Density darker or lighter. (Continued) (In Fax mode only) (Continued) Fax Rx Stamp — Prints the received time and date on the Off* top of the received faxes.
  • Page 183 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — You can set the Dial Restrict. Dial Pad Off* machine to restrict (Continued) Enter # twice dialling when using the dial pad. — You can set the One Touch Dial Off* machine to restrict Enter # twice...
  • Page 184 Menu and features MENU Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — Choose the Printer Emulation Auto* emulation mode. HP LaserJet BR-Script 3 — Prints a list of the Print Options Internal Font HP LaserJet machine’s internal BR-Script 3 fonts.
  • Page 185 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Print Chart — — Print the chart to Printer Manual Regist. manually check the (Continued) registration of the colours. — Sets the correction Set Regist. 1 Magenta Left value on the chart 2 Cyan Left you printed from 3 Yellow Left...
  • Page 186 — — — You can print an Order Form accessories order form to fill out and send to you Brother dealer. See Advanced User's Guide See Quick Setup Guide The factory settings are shown in Bold with an asterisk.
  • Page 187 MENU Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions Boot Method — Chooses the BOOT Wired LAN TCP/IP Auto* Network method that best Static suits your needs. RARP BOOTP DHCP (IP Boot Specifies the number of setting Tries) [00000-32767] trials when the...
  • Page 188 — Enable or Disable IPv6 the IPv6 protocol. If Off* you want to use the IPv6 protocol, visit http://solutions. brother.com/ for more information. — — Chooses the Ethernet Auto* Ethernet link mode. 100B-FD 100B-HD...
  • Page 189 Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions Boot Method — Chooses the BOOT WLAN TCP/IP Auto* Network method that best (Continued) Static suits your needs. RARP BOOTP DHCP (IP Boot — Specifies the number of setting Tries) [00000-32767] trials when the...
  • Page 190 — Enable or Disable IPv6 the IPv6 protocol. If Off* you want to use the IPv6 protocol, visit http://solutions. brother.com/ for more information. Setup Wizard — — — You can configure your internal print server. — —...
  • Page 191 Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions — You can see the WLAN WLAN Status Signal Strong Network current wireless (Continued) (Continued) (Continued) Medium network signal strength. Weak None — — You can see the SSID current SSID.
  • Page 192 Menu and features Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions POP3 Server Name Enter the POP3 E-mail/IFAX Setup Server POP3 Network (Up to 64 server address. (Continued) (Continued) (Continued) characters) IP Address [000-255]. [000-255]. [000-255]. [000-255] Enter the POP3 POP3 Port...
  • Page 193 Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions — Selects the E-mail/IFAX Setup Mail RX Header Network contents of the mail (Continued) (Continued) (Continued) Subject+From+To header to be printed. None* Del Error Mail — Deletes error mails automatically.
  • Page 194 Menu and features MENU Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — — You can check the Machine Info. Serial No. serial number of your machine. — — You can check the Page Counter Total number of total Fax/List pages the machine...
  • Page 195 MENU Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — Chooses the receive Initial Setup Receive Mode Fax Only* mode that best suits Fax/Tel your needs. External TAD Manual — — Puts the date and Date&Time Date&Time time on the LCD and in headings of faxes...
  • Page 196 Menu and features FAX ( Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — Stores up to 40 One Address Book More Set One Touch Dial Touch Dial numbers, so you can dial by pressing one key (and Mono Start or Colour Start).
  • Page 197 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Delayed Fax — — — Sets the time of day in 24 hour format that Off* delayed faxes will be sent. — — — Sends a fax without Real Time TX using the memory.
  • Page 198 Menu and features COPY ( Level 1 Level 2 Level 3 Options 1 Options 2 Descriptions Page — — — You can choose the Quality Auto* Copy resolution for Text your type of document. Photo Graph — — — — Enlarge/Reduce 100%* You can choose the...
  • Page 199 Level 1 Level 2 Level 3 Options 1 Options 2 Descriptions Page — — — Chooses the tray that Tray Use Tray#1 Only will be used for the Tray#2 Only copy operation. MP Only MP>T1>T2* T1>T2>MP (Tray#2 or T2 appears only if you installed the optional paper tray.)
  • Page 200 Menu and features Level 1 Level 2 Level 3 Options 1 Options 2 Descriptions Page — — Adjusts the green Color Adjust Green colour for copies. (Continued) Adjusts the blue Blue colour for copies. — — — You can save your Set New Default Quality copy settings as the...
  • Page 201 SCAN ( Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — You can choose the Scan to USB Quality Color 100 dpi* scan resolution and Color 200 dpi file format for your document. Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi...
  • Page 202 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Glass ScanSize — — To scan a Letter, Scan to USB Legal or Folio size (Continued) Letter document, you'll need to change the Legal/Folio Glass Scan Size setting.
  • Page 203 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page (Profile name) — (If you chose a Scan to Network File Type B&W option in (Continued) (Continued) (Continued) the Quality setting) PDF* PDF/A Secure PDF Signed PDF TIFF Duplex Scan — Chooses the duplex Off* scanning format.
  • Page 204 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page (Profile name) — You can choose the Scan to FTP Quality Color 100 dpi* scan resolution and Color 200 dpi file format for your document. Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi...
  • Page 205 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page (Profile name) — You can choose the Scan to FTP File Size Small file size for colour or (Continued) (Continued) Middle* greyscale scanning. Large — You can choose File Name BRNXXXXXXXXXX* preset file names.
  • Page 206 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — (If you chose a Scan to E-mail Manual/ File Type B&W option in (Continued) (Continued) Address Book the Quality (Continued) setting) PDF* PDF/A Secure PDF Signed PDF TIFF —...
  • Page 207 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — — You can have your Scan to PC text document (Continued) converted to an editable text file. — — — You can scan a File monochrome or a colour document into your computer.
  • Page 208: Other Functions

    Menu and features Other Functions Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Direct Print (Select File) Print Settings / Sets the paper size Paper Size (Copy Pages when printing directly Letter (001–999)) from the USB flash memory drive.
  • Page 209 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page (Select File) Print Settings / Enables or disables Direct Print Collate (Copy Pages page collation when (Continued) (Continued) (001–999)) printing directly from the USB Flash (Continued) memory drive. Chooses the tray Tray Use Auto* when printing directly...
  • Page 210 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Sets the default Direct Print Default Settings Paper Type Thin media type when (Continued) (Continued) Plain* printing directly from the USB flash Thick memory drive. Thicker Recycled Paper Glossy...
  • Page 211 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Secure Print (Select User) (Select Secure You can print data Password: Print Print Job) saved in the memory Delete drive when you enter your four-digit password. (The Secure Print button on the LCD becomes active when there is secure data.)
  • Page 212: Entering Text

    Menu and features Entering text When you are setting certain menu selections, you may need to enter text into the machine. Press to choose numbers, letters or special characters. Up to six letters are assigned to each button on the LCD. By pressing the correct button repeatedly, you can access the character you want.
  • Page 213: D Specifications

    Specifications General Note This chapter provides a summary of the machine’s specifications. For additional specifications visit http://www.brother.com/ for details. Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning Memory Capacity 256 MB LCD (liquid crystal Touchscreen 5 in. (12.6 cm) Colour LCD...
  • Page 214 Specifications Noise level Sound power Operating d = 6.70 B (A) (Colour Copying): Operating d = 6.67 B (A) (Monochrome Copying): Office equipment with L d > 6.30 B (A) is not suitable for use in room where people do primarily intellectual work. Such equipment should be placed in separate rooms because of the noise emission.
  • Page 215: Document Size

    Document Size Document Size ADF Width: 147.3 to 215.9 mm (Single-sided) ADF Length: 147.3 to 356.0 mm Scanner Glass Max. 215.9 mm Width: Scanner Glass Max. 355.6 mm Length: Document Size ADF Width: 147.3 to 215.9 mm (2-sided (Duplex)) ADF Length: 147.3 to 356.0 mm...
  • Page 216: Print Media

    Specifications Print media Paper Input Paper Tray  Paper Type: Plain paper, Thin paper or Recycled paper  Paper Size: Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO), A6, Executive, Legal and Folio  Paper Weight: 60 to 105 g/m ...
  • Page 217 Duplex  Manual Duplex: Printing Automatic Duplex:   Paper Size (Automatic Duplex):  Paper Weight 60 to 105 g/m (Automatic Duplex):  Paper Type Plain paper, Thin paper, Recycled paper or (Automatic Duplex): Glossy paper For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid the possibility of smudging.
  • Page 218: Fax

    Specifications Compatibility ITU-T Super Group 3 Modem Speed Automatic Fallback: 33,600 bps 2-sided (Duplex) Print Receiving Automatic 2-sided (Duplex) Yes (from ADF) Sending Scanning Width Max. 208 mm Printing Width Max. 208 mm Greyscale 8 bit/256 levels Resolution Horizontal: 8 dot/mm Vertical ...
  • Page 219: Copy

    Copy Colour/Black Yes/Yes Copy Width Max. 210 mm Automatic 2-sided (Duplex) Yes (from ADF) Copy Multiple Copies Stacks or Sorts up to 99 pages Reduce/Enlarge 25% to 400% (in increments of 1%) Up to 1200 × 600 dpi Resolution First Copy Out Time Less than 19 seconds (from the READY mode and standard (Monochrome) tray)
  • Page 220: Scanner

    Yes (from ADF) (Duplex) Scanning Greyscale 256 levels For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/. ® ® ® Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows...
  • Page 221: Printer

    Printer Automatic 2-sided (Duplex) Print Emulations ® PCL6, BR-Script3 (PostScript 3™) 600 dpi × 600 dpi, 2400 dpi (2400 × 600) quality Resolution Print Speed Up to 14 sides/minute (7 sheets/minute) (Monochrome Duplex) (A4 size) Print Speed Up to 14 sides/minute (7 sheets/minute) (Colour Duplex) (A4 size) Print Speed...
  • Page 222: Interfaces

    Specifications Interfaces It is recommended you use a USB 2.0 cable (Type A/B) that is no more than 2 metres long. Use an Ethernet UTP cable category 5 or greater. Ethernet IEEE 802.11 b/g (Infrastructure / Ad-hoc Mode) Wireless LAN Your machine has a Hi-Speed USB 2.0 interface.
  • Page 223: Direct Print Feature

    Direct Print feature Compatibility PDF version 1.7 , JPEG, Exif + JPEG, PRN (created by Brother printer driver), TIFF (scanned by all Brother MFC or DCP models), ® PostScript 3™ (created by Brother BR-Script 3 printer driver), XPS version 1.0.
  • Page 224: Scan To Usb Feature

    Specifications Scan to USB feature File formats Black and white TIFF, PDF, PDF/A, Secure PDF, Signed PDF Color and Gray document JPEG, PDF, PDF/A, Secure PDF, Signed PDF, XPS...
  • Page 225: Computer Requirements

    Computer requirements Minimum System Requirements and Supported PC Software Functions Computer Platform & Processor Minimum Recommended Hard Disk Space Supported Supported Operating System Minimum Speed to install Version Software Interface Functions Drivers Applications ® ® ® ® 64 MB 256 MB 150 MB 500 MB Printing,...
  • Page 226 ® Internet Explorer 6.0 or greater. For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. Third party USB ports are not supported. PC-Fax supports black and white only. (Letter/A4 size) ®...
  • Page 227: Consumable Items

    Consumable items Toner Cartridge Life Standard Toner Cartridge: TN-320BK (Black): Approx. 2,500 pages (A4 or Letter) TN-320C (Cyan): Approx. 1,500 pages (A4 or Letter) TN-320M (Magenta): Approx. 1,500 pages (A4 or Letter) TN-320Y (Yellow): Approx. 1,500 pages (A4 or Letter) High Capacity Toner Cartridge: TN-325BK (Black): Approx.
  • Page 228: Network (lan)

    Wireless Network WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK (AES), 802.1x Security (LEAP, EAP-FAST, PEAP, EAP-TLS, EAP-TTLS) Wireless Network AOSS™ Setup Support Utility See Computer requirements on page 196. BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.
  • Page 229: Index

    ......34 ControlCenter4 (for Windows telephone line interference ....137 See Software User’s Guide. sending ..........28 Cordless telephone (non-Brother) ....40 telephone line interference ....137 Fax/Tel mode answering at extension telephones ..41 F/T ring time (double-ring) ....34 Dialling fax detect ..........
  • Page 230 Greyscale ........189 One Touch changing ..........49 setting up ..........46 using ............. 42 HELP Out of Memory message ....... 111 LCD messages ........147 Menu Table .........148 Paper ..........21 how to load ........... 11 Labels ........13 in paper tray ........11 LCD (liquid crystal display) ....
  • Page 231 Quality Scanner glass printing ........134 using ............. 27 Quick dial ..........46 Scanning Group dial See Software User’s Guide. changing ..........49 Serial number One Touch dial how to find ....See inside front cover changing ..........49 Sockets custom scan profile ......46 setting up ...........46 external telephone ......
  • Page 232 VoIP ............137 Volume, setting beeper ...........10 ring ............10 speaker ..........10 Waste toner box replacing ..........80 ® Windows See Software User’s Guide. Wireless Network See Quick Setup Guide and Network User’s Guide.
  • Page 233 This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.
  • Page 234 ADVANCED USER’S GUIDE MFC-9970CDW Version 0 UK/IRE...
  • Page 235 In the box Software User's Guide Follow these instructions for Printing, PDF file / Scanning, Network Scanning, Remote Documentation CD-ROM / Setup, PC-Fax, and using the Brother In the box ControlCenter utility. Network Glossary This Guide provides basic information PDF file /...
  • Page 236 Table of Contents General Setup Memory storage..................... 1 Automatic daylight savings time ................1 Ecology features....................2 Toner Save ...................... 2 Sleep mode ..................... 2 Deep Sleep mode .................... 3 LCD screen......................3 Setting the backlight brightness............... 3 Setting the Dim Timer for the backlight ............3 Mode Timer......................
  • Page 237 Polling overview ....................24 Polled transmit (black & white only)...............24 Receiving a fax Remote Fax Options (black & white only)............25 Out of Paper Reception .................25 Fax Forwarding....................25 Fax Storage ....................26 PC-Fax Receive ....................27 Changing Remote Fax Options ..............28 Remote retrieval ....................29 Remote fax commands..................31 Additional receiving operations ................32 Printing a reduced incoming fax ..............32...
  • Page 238 Making copies Copy settings .......................45 Stop copying....................45 Improving copy quality................... 45 Enlarging or reducing the image copied ............46 Duplex (2-sided) Copying ................47 Tray selection ....................48 Adjusting Brightness and Contrast ..............48 Sorting copies using the ADF ................ 49 Making N in 1 copies (page layout) ...............49 2 in 1 ID Copy ....................51 Adjusting Colour (Saturation) ................
  • Page 240: General Setup

    General Setup Memory storage Automatic daylight savings time Your menu settings are stored permanently, and in the event of a power failure will not be You can set the machine to change lost. Temporary settings (for example, automatically for Daylight Savings Time. It Contrast, Overseas Mode) will be lost.
  • Page 241: Ecology Features

    Chapter 1 Ecology features Sleep mode The Sleep Mode Setting can reduce power Toner Save consumption. When the machine is in Sleep Mode (Power Save mode) it acts as though it You can save toner using this feature. When were turned off. Receiving data or starting an you set Toner Save to On, prints appear operation wakes up the machine from Sleep lighter.
  • Page 242: Deep Sleep Mode

    General Setup LCD screen Deep Sleep mode If the machine is in Sleep mode and does not Setting the backlight receive any jobs for a certain length of time, brightness the machine will go into Deep Sleep mode automatically. Deep Sleep mode uses less power than Sleep mode.
  • Page 243: Mode Timer

    Chapter 1 Mode Timer The machine has three mode keys on the control panel: FAX, SCAN, and COPY. You can set how much time the machine takes after the last Copy or Scan operation to return to Fax mode. If you choose Off, the machine will stay in the mode you used last.
  • Page 244: Security Features

    Make a careful note of your password. If you forget it, you will have to reset the password stored in the machine. For information about how to reset the password call your Brother dealer for service.
  • Page 245: Setting And Changing The Administrator Password

    Touchscreen. Wrong Password. Re-enter the correct Press OK. password. If you forget it, please call your Enter a four-digit number for the new Brother dealer for service. password by pressing the buttons on the Touchscreen. Press MENU. Press OK. Press a or b to display Re-enter the password when the LCD General Setup.
  • Page 246: Setting Up And Changing The Public User Mode

    Security features Setting up and changing the Setting up and changing Public user mode restricted users Public user mode restricts the functions that You can set up users with restrictions and a are available for Public users. Public users do password for functions that are available to not need to enter a password to access the them.
  • Page 247 Chapter 2 To set up a restricted user, press To change the password, enter a new Enable or Disable for each operation, four-digit user password by pressing the as follows: Press Fax Tx. Then press buttons on the Touchscreen. Enable or Disable. After you have set Press OK.
  • Page 248: Turning Secure Function Lock On/off

    Security features Turning Secure Function Turning Secure Function Lock off Lock on/off Press Public or xxxxx (where xxxxx is the user’s name). Turning Secure Function Lock on Press Lock OniOff. Press MENU. Enter the registered four-digit Press a or b to display administrator password by pressing the General Setup.
  • Page 249: Switching Users

    Chapter 2 Switching Users Changing to the Public Mode Press xxxxx. (where xxxxx is the user’s This setting allows you to switch between name.) registered restricted users or Public mode when Secure Function Lock is turned on. Press Go to Public. Changing to the restricted user Mode Note Press Public or xxxxx (where xxxxx is...
  • Page 250: Setting Lock

    Please call your Press a or b to display Security. administrator or your Brother dealer. Press Security. While Setting Lock is On, you cannot access Press Setting Lock.
  • Page 251: Changing Your Setting Lock Password

    Chapter 2 Changing your Setting Lock Turning Setting Lock on/off password If you enter the wrong password when following the instructions below, the LCD will Press MENU. show Wrong Password. Re-enter the correct password. Press a or b to display Turning Setting Lock on General Setup.
  • Page 252: Restricting Dialling

    Security features Restricting dialling One Touch restriction This feature is to prevent users from sending Press MENU. a fax or call to a wrong number by mistake. You can set the machine to restrict dialling by Press a or b to display Fax. using the dial pad, One Touch and Speed Press Fax.
  • Page 253: Ldap Server Restriction

    Chapter 2 LDAP server restriction Press MENU. Press a or b to display Fax. Press Fax. Press a or b to display Dial Restrict. Press Dial Restrict. Press LDAP server. Press Off, Enter # twice or On. Press Stop/Exit. Note •...
  • Page 254: Sending A Fax

    Sending a fax Additional sending Changing a 2-sided fax layout options You need to choose the duplex scanning format before you send a 2-sided fax. The format you choose will depend on the layout Sending faxes using multiple of your 2-sided document. settings Press (FAX).
  • Page 255: Contrast

    Chapter 3 Contrast Changing Fax Resolution For most documents the default setting of The quality of a fax can be improved by Auto will give the best results. changing the Fax Resolution. Resolution can Auto automatically chooses the suitable be changed for the next fax. contrast for your document.
  • Page 256: Additional Sending Operations

    Sending a fax Additional sending Dual access (black & white only) operations You can dial a number, and start scanning the Sending a fax manually fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD will show the new job number.
  • Page 257: Broadcasting (black & White Only)

    Chapter 3 Broadcasting How to broadcast a fax (black & white only) Note To help you choose numbers easily, press Broadcasting lets you send the same fax Address Book or (Search). message to more than one fax number. You can include Groups, One Touch, Speed Dial numbers and up to 50 manually dialled Press (FAX).
  • Page 258: Real Time Transmission

    Sending a fax Real Time Transmission Cancelling a Broadcast in progress While broadcasting you can cancel the fax When you are sending a fax, the machine will currently being sent or the whole broadcast scan the documents into the memory before job.
  • Page 259: Overseas Mode

    Chapter 3 Overseas Mode Delayed batch transmission (black & white only) If you are having difficulty sending a fax overseas due to a bad connection, then Before sending the delayed faxes, your turning on Overseas Mode may help. machine will help you economize by sorting all the faxes in the memory by destination and This is a temporary setting, and will only be scheduled time.
  • Page 260: Checking And Cancelling Waiting Jobs

    Sending a fax Checking and cancelling Setting your changes as the waiting jobs new default Check which jobs are still waiting in the You can save the fax settings for memory to be sent. If there are no jobs, the Fax Resolution, Contrast, LCD will show No Jobs Waiting.
  • Page 261: Electronic Cover Page (black & White Only)

    Chapter 3 Electronic cover page Composing your own comments (black & white only) You can set up two comments of your own. Press MENU. This feature will not work unless you have already programmed your Station ID. (See Press a or b to display Fax. the Quick Setup Guide.) Press Fax.
  • Page 262 Sending a fax Send a cover page for all faxes Using a printed cover page You can set the machine to send a cover If you want to use a printed cover page that page whenever you send a fax. you can write on, you can print the sample page and attach it to your fax.
  • Page 263: Polling Overview

    Polled transmit lets you set up your machine the documents you set up to be polled. to wait with a document so another fax Secure polling only works with Brother fax machine can call and retrieve it. machines. If another person wants to retrieve a fax from your machine they will have to enter the secure code.
  • Page 264: Receiving A Fax

    Receiving a fax Remote Fax Options Fax Forwarding (black & white only) The Fax Forwarding feature lets you automatically forward your received faxes to Remote Fax Options are NOT available for another machine. If you choose Backup Print colour faxes. On, the machine will also print the fax.
  • Page 265: Fax Storage

    Chapter 4 Fax Storage Note • You can enter an E-mail address by The Fax Storage feature lets you store your pressing on the Touchscreen. received faxes in the machine’s memory. You can retrieve stored fax messages from a fax •...
  • Page 266: Pc-fax Receive

    Receiving a fax PC-Fax Receive Press Backup Print:On or Backup Print:Off. If you turn on the PC-Fax Receive feature Press Stop/Exit. your machine will store received faxes in memory and send them to your PC IMPORTANT automatically. You can then use your PC to view and store these faxes.
  • Page 267: Changing Remote Fax Options

    Chapter 4 Changing Remote Fax Turning off Remote Fax Options Options Press MENU. If received faxes are left in your machine’s Press a or b to display Fax. memory when you change to another Press Fax. Remote Fax Option, the LCD will ask you one of the following questions: Press a or b to display Setup Receive.
  • Page 268: Remote Retrieval

    Receiving a fax Remote retrieval Using your Remote Access Code Dial your fax number from a telephone The remote retrieval feature lets you retrieve or another fax machine using touch tone your stored fax messages when you are not dialling. at the machine.
  • Page 269: Retrieving Fax Messages

    Chapter 4 Retrieving fax messages Changing the Fax Forwarding number You can change the default setting of your fax Dial your fax number from a telephone forwarding number from another telephone or or another fax machine using touch tone fax machine using touch tone dialling. dialling.
  • Page 270: Remote Fax Commands

    Receiving a fax Remote fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by l), the system will give two short beeps and you must enter a remote command.
  • Page 271: Additional Receiving Operations

    Chapter 4 Additional receiving Duplex (2-sided) printing for Fax mode operations Your machine can automatically print Printing a reduced incoming received faxes onto both sides of the paper when Duplex is set to On. You can use A4 size paper for this function If you choose On, the machine automatically (60 to 105 g/m reduces each page of an incoming fax to fit on...
  • Page 272: Setting The Fax Receive Stamp (black & White Only)

    Receiving a fax Setting the Fax Receive Setting the Print Density Stamp (black & white only) You can adjust the Print Density setting to make your printed pages darker or lighter. You can set the machine to print the received date and time in the top centre of each Press MENU.
  • Page 273: Printing A Fax From The Memory

    Chapter 4 Printing a fax from the memory If you are using the Fax Storage feature (MENU, Fax, Setup Receive, Forward/Store), you can still print a fax from the memory when you are at your machine. (See Fax Storage on page 26.) Press MENU.
  • Page 274: Polling Overview

    Secure polling lets you restrict who can get the documents you set up to be polled. Press d or c to display Polling RX. Secure polling only works with Brother fax Press Polling RX. machines. If you want to get a fax from a Press Standard, Secure or Timer.
  • Page 275 Chapter 4 Do one of the following: When the LCD asks if you want to cancel the entire sequential polling job,  Press Manual and enter a number do one of the following: by pressing the buttons on the Touchscreen. ...
  • Page 276: Telephone Line Services

    Dialling and storing numbers Telephone line Additional dialling services operations BT Call Sign (U.K. only) Combining quick dial numbers The BT Call Sign subscriber service is a way to have a separate number for your machine, Sometimes you may want to choose from it allows you to have at least two separate several long distance carriers when you send telephone numbers on one phone line.
  • Page 277: Additional Ways To Store Numbers

    Chapter 5 Additional ways to To select the telecommunication medium and the file type, press d or c to store numbers display Fax/IFAX, E-Mail B&W PDF, Setting up Groups for E-Mail B&W TIFF, Broadcasting E-Mail Color PDF, E-Mail Color JPEG, If you often want to send the same fax E-Mail Color XPS, message to many fax numbers you can set...
  • Page 278 Dialling and storing numbers To choose the fax/scan resolution for Select the PDF type from PDF, PDF/A, the Group number, go to the appropriate Secure PDF or Signed PDF that will next step as shown in the following be used to send E-mail. table.
  • Page 279: Options For Setting Up Groups

    Chapter 5 Options for Setting Up Groups The following chart shows the selections for setting up Group numbers. When you store numbers, the LCD instructs you to choose from the options shown in the following steps. Step 1 Step 2 Step 3 Step 4 Step 5...
  • Page 280: Changing Group Numbers

    Dialling and storing numbers Changing Group numbers Adding and deleting numbers in a Group Press Address Book. You can change a Group number that has already been stored. If the Group has a fax Press More. forwarding number, it will be dimmed on the LCD.
  • Page 281: Deleting Group Numbers

    Chapter 5 Deleting Group numbers You can delete a Group number that has already been stored. If a Group has a scheduled job or fax forwarding number, it will be dimmed on the LCD. You cannot select the number to delete it. Press Address Book.
  • Page 282: Fax Reports

    Printing reports Fax reports Press d or c to choose an interval  6, 12, 24 hours, 2 or 7 days Some fax reports (transmission verification The machine will print the report at and fax journal) can be printed automatically the chosen time and then erase all and manually.
  • Page 283: Reports

    Prints the drum dot check sheet to troubleshoot a dotted print problem. 8 WLAN Report Prints the result of wireless LAN connectivity diagnosis. 9 Order Form You can print an accessories order form to fill out and send to your Brother dealer.
  • Page 284: Copy Settings

    Making copies Copy settings Improving copy quality You can choose from a range of quality You can change the copy settings temporarily settings. The default setting is Auto. for the next copy.  Auto These settings are temporary, and the machine returns to its default settings one Auto is the recommended mode for minute after copying, unless you have set the...
  • Page 285: Enlarging Or Reducing The Image Copied

    Chapter 7 Enlarging or reducing the If you do not want to change additional settings, press Mono Start or image copied Colour Start. To enlarge or reduce the next copy follow the Note instructions below: Page Layout Options 2 in 1 (P), 2 in 1 (L), 2 in 1 (ID), 4 in 1 (P) and 4 in 1 (L) are not Press (COPY).
  • Page 286: Duplex (2-sided) Copying

    Making copies Duplex (2-sided) Copying  2sidei1side Long Edge Flip Portrait If you want to use the automatic duplex copy feature, load your document in the ADF. If you get an Out of Memory message while you are making duplex copies, try installing extra memory.
  • Page 287: Tray Selection

    Chapter 7 Adjusting Brightness and Press d or c to display Duplex Copy. Press Duplex Copy. Contrast Press d or c to display the following layout options: Brightness 2sidei2side, Adjust the copy brightness to make copies 1sidei2side LongEdgeFlip, darker or lighter. 2sidei1side LongEdgeFlip, 1sidei2side ShortEdgeFlip, Press...
  • Page 288: Sorting Copies Using The Adf

    Making copies Sorting copies using the ADF Making N in 1 copies (page layout) You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so You can reduce the amount of paper used when copying by using the N in 1 copy feature.
  • Page 289 Chapter 7 If you are copying from the scanner Put the next page on the scanner glass. Press Mono Start or Colour Start. glass: Repeat steps g and h for each page of Insert your document face down in the the layout.
  • Page 290: In 1 Id Copy

    Making copies 2 in 1 ID Copy Press Mono Start or Colour Start. The machine scans the other side of the card and prints the page. You can copy both sides of your identification card onto one page, keeping the original card Note size.
  • Page 291: Adjusting Colour (saturation)

    Chapter 7 Adjusting Colour (Saturation) Setting your changes as the new default You can change the default setting for colour saturation. You can save the copy settings for Quality, Brightness, Contrast and Press (COPY). Color Adjust you use most often by setting them as the default.
  • Page 292: Setting Your Favourites

    Making copies Setting your favourites Rename your favourite setting After you stored your favourite setting, you You can store the copy settings that you use can rename it. most often by setting them as a favourite. You can set up to three favourites. Press (COPY).
  • Page 293: A Routine Maintenance

    Routine maintenance Cleaning and checking Checking the Page Counters the machine You can see the machine’s Page Counters for copies, printed pages, reports and lists, Clean the outside and inside of the machine faxes or a summary total. regularly with a dry, lint-free cloth. When you Press MENU.
  • Page 294: Checking The Remaining Life Of Parts

    PF Kit MP and 100,000 pages for PF Kit 1, PF Kit 2, Fuser and Laser. Machine Info.. Press Machine Info.. Please call your Brother dealer when the following messages appear on the LCD. Press Parts Life. A4 or Letter size single-sided pages.
  • Page 295: Packing And Shipping The Machine

    Packing and shipping Note the machine If for any reason you must ship your machine, carefully repack the machine in the original packaging to avoid any WARNING damage during transit. The machine should be adequately insured with the This machine is heavy and weighs carrier.
  • Page 296 Routine maintenance Turn off the machine. Unplug the Hold the green handle of the drum unit. telephone line cord first, disconnect all Pull the drum unit out until it stops. cables, and then unplug the power cord from the electrical socket. Press the front cover release button and then open the front cover.
  • Page 297 Turn the green lock lever (1) at the left of IMPORTANT the machine anticlockwise to the release position. Holding the green • Hold the green handles of the drum unit handles of the drum unit, lift the front of when you carry it. DO NOT hold the sides the drum unit and remove it from the of the drum unit.
  • Page 298 Routine maintenance Hold the green handle of the belt unit Remove the two pieces of orange with both hands and lift the belt unit up, packing material and discard them. then pull it out. Note This step is only necessary when you are replacing the waste toner box for the first time, and is not required for the replacement waste toner box.
  • Page 299 Remove the waste toner box from the Put the belt unit back into the machine. machine using the green handle, and Make sure the belt unit is level and fits then put it in a plastic bag and seal the firmly into place.
  • Page 300 Routine maintenance Install orange packing materials to the drum unit as follows:  To secure the toner cartridges, install the matching orange packing strips (1) (marked L and R) to the drum unit on the left and right sides, as shown in the illustration.
  • Page 301 Put a piece of paper (A4 or Letter) on the Match the guide ends (2) of the drum belt unit to prevent damage to the belt unit to the c marks (1) on both sides of unit. the machine, then gently slide the drum unit into the machine until it stops at the green lock lever.
  • Page 302 Routine maintenance Push the drum unit in until it stops. Put the Styrofoam piece (2) into the lower carton (1). Then put the waste toner box in the Styrofoam piece. FRONT Wrap the machine with a plastic bag. Put the machine on the Styrofoam piece (1).
  • Page 303 Put the Styrofoam piece (2) into the Place the upper carton (1) over the back side of Styrofoam piece (1) as machine and the lower carton (2). Align shown in the illustration. the joint holes of the upper carton with the joint holes of the lower carton.
  • Page 304 Routine maintenance Put the two Styrofoam pieces (1) into the carton matching the right of the machine to the "RIGHT" mark on one of the Styrofoam pieces, and the left of the machine to the "LEFT" mark on the other Styrofoam piece. Put the AC power cord and printed materials in the original carton as shown in the illustration.
  • Page 305: B Options

    Capacity: 64, 128 or 256 MB Height: 30.0 mm (1.18 in.) DRAM type: DDR2 SDRAM Note • There might be some SO-DIMMs that will not work with the machine. • For more information, call the dealer you bought the machine from or Brother Customer Service.
  • Page 306: Installing Extra Memory

    Options Installing extra memory Hold the SO-DIMM by the edges and align the notches in the SO-DIMM with the protrusions in the slot. Insert the Turn off the machine’s power switch. SO-DIMM diagonally (1), then tilt it Unplug the telephone line cord. toward the interface board until it clicks into place (2).
  • Page 307 Plug in the telephone line cord. Turn on the machine’s power switch. Note To make sure that you have installed the SO-DIMM properly, you can print the user settings page that shows the current memory size. (See How to print a report on page 44.)
  • Page 308: C Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) Cancel Job The document can be placed in the ADF Cancels a programmed print job and and scanned one page at a time clears the machine’s memory.
  • Page 309 User’s Guides F/T Ring Time with you. The length of time that the Brother Journal Period machine fast double-rings (when the Receive Mode setting is Fax/Tel) to notify The pre-programmed time period you to pick up a voice call that it answered.
  • Page 310 Glossary Ring Delay Out of Paper Reception Receives faxes into the machine’s The number of rings before the machine memory when the machine is out of paper. answers in Fax Only and Fax/Tel modes. Overseas Mode Ring Volume Makes temporary changes to the fax tones to accommodate noise and static on Volume setting for the machine’s ring.
  • Page 311 User Settings List A printed report that shows the current settings of the machine. Xmit Report (Transmission Verification Report) A listing for each transmission, that shows its date, time and number.
  • Page 312: D Index

    Index Dialling groups (broadcasting) ......18 restricting dialling ......... 13 Apple Macintosh Drum unit See Software User’s Guide. checking (remaining life) ...... 55 Dual access ..........17 Duplex copy ..........47 Broadcasting ..........18 cancelling ..........19 setting up groups for ......38 Enlarge/Reduce ........
  • Page 313 PC-Fax See Software User’s Guide. Polling Groups for broadcasting ......38 polled transmit ........24 polling receive ........35 Power failure ..........1 Presto! PageManager HELP ............44 See Software User’s Guide. See also Help Help List ..........44 in the Presto! PageManager application. Print fax from memory ........
  • Page 314 Scanning See Software User’s Guide. Security restricting dialling ........13 Secure function lock administrator password ......6 Public user mode ......... 7 restricted users ........7 Setting lock ...........11 Sleep mode ..........2 Sort ............49 Temporary copy settings ......45 Timer for mode keys ........4 Toner Save ..........2 ®...
  • Page 315 This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.

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