Brother MFC-9970CDW Advanced User's Manual
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Brother MFC-9970CDW Advanced User's Manual

Brother MFC-9970CDW Advanced User's Manual

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ADVANCED
USER'S GUIDE
MFC-9970CDW
Version 0
UK/IRE

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Summary of Contents for Brother MFC-9970CDW

  • Page 1 ADVANCED USER’S GUIDE MFC-9970CDW Version 0 UK/IRE...
  • Page 2 In the box Software User's Guide Follow these instructions for Printing, PDF file / Scanning, Network Scanning, Remote Documentation CD-ROM / Setup, PC-Fax, and using the Brother In the box ControlCenter utility. Network Glossary This Guide provides basic information PDF file /...

  • Page 3: Table Of Contents

    Table of Contents General Setup Memory storage..................... 1 Automatic daylight savings time ................1 Ecology features....................2 Toner Save ...................... 2 Sleep mode ..................... 2 Deep Sleep mode .................... 3 LCD screen......................3 Setting the backlight brightness............... 3 Setting the Dim Timer for the backlight ............3 Mode Timer......................
  • Page 4 Polling overview ....................24 Polled transmit (black & white only)...............24 Receiving a fax Remote Fax Options (black & white only)............25 Out of Paper Reception .................25 Fax Forwarding....................25 Fax Storage ....................26 PC-Fax Receive ....................27 Changing Remote Fax Options ..............28 Remote retrieval ....................29 Remote fax commands..................31 Additional receiving operations ................32 Printing a reduced incoming fax ..............32...
  • Page 5 Making copies Copy settings .......................45 Stop copying....................45 Improving copy quality................... 45 Enlarging or reducing the image copied ............46 Duplex (2-sided) Copying ................47 Tray selection ....................48 Adjusting Brightness and Contrast ..............48 Sorting copies using the ADF ................ 49 Making N in 1 copies (page layout) ...............49 2 in 1 ID Copy ....................51 Adjusting Colour (Saturation) ................

  • Page 7: General Setup

    General Setup Memory storage Automatic daylight savings time Your menu settings are stored permanently, and in the event of a power failure will not be You can set the machine to change lost. Temporary settings (for example, automatically for Daylight Savings Time. It Contrast, Overseas Mode) will be lost.

  • Page 8: Ecology Features

    Chapter 1 Ecology features Sleep mode The Sleep Mode Setting can reduce power Toner Save consumption. When the machine is in Sleep Mode (Power Save mode) it acts as though it You can save toner using this feature. When were turned off. Receiving data or starting an you set Toner Save to On, prints appear operation wakes up the machine from Sleep lighter.

  • Page 9: Deep Sleep Mode

    General Setup LCD screen Deep Sleep mode If the machine is in Sleep mode and does not Setting the backlight receive any jobs for a certain length of time, brightness the machine will go into Deep Sleep mode automatically. Deep Sleep mode uses less power than Sleep mode.

  • Page 10: Mode Timer

    Chapter 1 Mode Timer The machine has three mode keys on the control panel: FAX, SCAN, and COPY. You can set how much time the machine takes after the last Copy or Scan operation to return to Fax mode. If you choose Off, the machine will stay in the mode you used last.

  • Page 11: Security Features

    Make a careful note of your password. If you forget it, you will have to reset the password stored in the machine. For information about how to reset the password call your Brother dealer for service.

  • Page 12: Setting And Changing The Administrator Password

    Touchscreen. Wrong Password. Re-enter the correct Press OK. password. If you forget it, please call your Enter a four-digit number for the new Brother dealer for service. password by pressing the buttons on the Touchscreen. Press MENU. Press OK. Press a or b to display Re-enter the password when the LCD General Setup.

  • Page 13: Setting Up And Changing The Public User Mode

    Security features Setting up and changing the Setting up and changing Public user mode restricted users Public user mode restricts the functions that You can set up users with restrictions and a are available for Public users. Public users do password for functions that are available to not need to enter a password to access the them.
  • Page 14 Chapter 2 To set up a restricted user, press To change the password, enter a new Enable or Disable for each operation, four-digit user password by pressing the as follows: Press Fax Tx. Then press buttons on the Touchscreen. Enable or Disable. After you have set Press OK.

  • Page 15: Turning Secure Function Lock On/Off

    Security features Turning Secure Function Turning Secure Function Lock off Lock on/off Press Public or xxxxx (where xxxxx is the user’s name). Turning Secure Function Lock on Press Lock OniOff. Press MENU. Enter the registered four-digit Press a or b to display administrator password by pressing the General Setup.

  • Page 16: Switching Users

    Chapter 2 Switching Users Changing to the Public Mode Press xxxxx. (where xxxxx is the user’s This setting allows you to switch between name.) registered restricted users or Public mode when Secure Function Lock is turned on. Press Go to Public. Changing to the restricted user Mode Note Press Public or xxxxx (where xxxxx is...

  • Page 17: Setting Lock

    Please call your Press a or b to display Security. administrator or your Brother dealer. Press Security. While Setting Lock is On, you cannot access Press Setting Lock.

  • Page 18: Changing Your Setting Lock Password

    Chapter 2 Changing your Setting Lock Turning Setting Lock on/off password If you enter the wrong password when following the instructions below, the LCD will Press MENU. show Wrong Password. Re-enter the correct password. Press a or b to display Turning Setting Lock on General Setup.

  • Page 19: Restricting Dialling

    Security features Restricting dialling One Touch restriction This feature is to prevent users from sending Press MENU. a fax or call to a wrong number by mistake. You can set the machine to restrict dialling by Press a or b to display Fax. using the dial pad, One Touch and Speed Press Fax.

  • Page 20: Ldap Server Restriction

    Chapter 2 LDAP server restriction Press MENU. Press a or b to display Fax. Press Fax. Press a or b to display Dial Restrict. Press Dial Restrict. Press LDAP server. Press Off, Enter # twice or On. Press Stop/Exit. Note •...

  • Page 21: Sending A Fax

    Sending a fax Additional sending Changing a 2-sided fax layout options You need to choose the duplex scanning format before you send a 2-sided fax. The format you choose will depend on the layout Sending faxes using multiple of your 2-sided document. settings Press (FAX).

  • Page 22: Contrast

    Chapter 3 Contrast Changing Fax Resolution For most documents the default setting of The quality of a fax can be improved by Auto will give the best results. changing the Fax Resolution. Resolution can Auto automatically chooses the suitable be changed for the next fax. contrast for your document.

  • Page 23: Additional Sending Operations

    Sending a fax Additional sending Dual access (black & white only) operations You can dial a number, and start scanning the Sending a fax manually fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD will show the new job number.

  • Page 24: Broadcasting (Black & White Only)

    Chapter 3 Broadcasting How to broadcast a fax (black & white only) Note To help you choose numbers easily, press Broadcasting lets you send the same fax Address Book or (Search). message to more than one fax number. You can include Groups, One Touch, Speed Dial numbers and up to 50 manually dialled Press (FAX).

  • Page 25: Real Time Transmission

    Sending a fax Real Time Transmission Cancelling a Broadcast in progress While broadcasting you can cancel the fax When you are sending a fax, the machine will currently being sent or the whole broadcast scan the documents into the memory before job.

  • Page 26: Overseas Mode

    Chapter 3 Overseas Mode Delayed batch transmission (black & white only) If you are having difficulty sending a fax overseas due to a bad connection, then Before sending the delayed faxes, your turning on Overseas Mode may help. machine will help you economize by sorting all the faxes in the memory by destination and This is a temporary setting, and will only be scheduled time.

  • Page 27: Checking And Cancelling Waiting Jobs

    Sending a fax Checking and cancelling Setting your changes as the waiting jobs new default Check which jobs are still waiting in the You can save the fax settings for memory to be sent. If there are no jobs, the Fax Resolution, Contrast, LCD will show No Jobs Waiting.

  • Page 28: Electronic Cover Page (Black & White Only)

    Chapter 3 Electronic cover page Composing your own comments (black & white only) You can set up two comments of your own. Press MENU. This feature will not work unless you have already programmed your Station ID. (See Press a or b to display Fax. the Quick Setup Guide.) Press Fax.
  • Page 29 Sending a fax Send a cover page for all faxes Using a printed cover page You can set the machine to send a cover If you want to use a printed cover page that page whenever you send a fax. you can write on, you can print the sample page and attach it to your fax.

  • Page 30: Polling Overview

    Polled transmit lets you set up your machine the documents you set up to be polled. to wait with a document so another fax Secure polling only works with Brother fax machine can call and retrieve it. machines. If another person wants to retrieve a fax from your machine they will have to enter the secure code.

  • Page 31: Receiving A Fax

    Receiving a fax Remote Fax Options Fax Forwarding (black & white only) The Fax Forwarding feature lets you automatically forward your received faxes to Remote Fax Options are NOT available for another machine. If you choose Backup Print colour faxes. On, the machine will also print the fax.

  • Page 32: Fax Storage

    Chapter 4 Fax Storage Note • You can enter an E-mail address by The Fax Storage feature lets you store your pressing on the Touchscreen. received faxes in the machine’s memory. You can retrieve stored fax messages from a fax •...

  • Page 33: Pc-Fax Receive

    Receiving a fax PC-Fax Receive Press Backup Print:On or Backup Print:Off. If you turn on the PC-Fax Receive feature Press Stop/Exit. your machine will store received faxes in memory and send them to your PC IMPORTANT automatically. You can then use your PC to view and store these faxes.

  • Page 34: Changing Remote Fax Options

    Chapter 4 Changing Remote Fax Turning off Remote Fax Options Options Press MENU. If received faxes are left in your machine’s Press a or b to display Fax. memory when you change to another Press Fax. Remote Fax Option, the LCD will ask you one of the following questions: Press a or b to display Setup Receive.

  • Page 35: Remote Retrieval

    Receiving a fax Remote retrieval Using your Remote Access Code Dial your fax number from a telephone The remote retrieval feature lets you retrieve or another fax machine using touch tone your stored fax messages when you are not dialling. at the machine.

  • Page 36: Retrieving Fax Messages

    Chapter 4 Retrieving fax messages Changing the Fax Forwarding number You can change the default setting of your fax Dial your fax number from a telephone forwarding number from another telephone or or another fax machine using touch tone fax machine using touch tone dialling. dialling.

  • Page 37: Remote Fax Commands

    Receiving a fax Remote fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by l), the system will give two short beeps and you must enter a remote command.

  • Page 38: Additional Receiving Operations

    Chapter 4 Additional receiving Duplex (2-sided) printing for Fax mode operations Your machine can automatically print Printing a reduced incoming received faxes onto both sides of the paper when Duplex is set to On. You can use A4 size paper for this function If you choose On, the machine automatically (60 to 105 g/m reduces each page of an incoming fax to fit on...

  • Page 39: Setting The Fax Receive Stamp (Black & White Only)

    Receiving a fax Setting the Fax Receive Setting the Print Density Stamp (black & white only) You can adjust the Print Density setting to make your printed pages darker or lighter. You can set the machine to print the received date and time in the top centre of each Press MENU.

  • Page 40: Printing A Fax From The Memory

    Chapter 4 Printing a fax from the memory If you are using the Fax Storage feature (MENU, Fax, Setup Receive, Forward/Store), you can still print a fax from the memory when you are at your machine. (See Fax Storage on page 26.) Press MENU.

  • Page 41: Polling Overview

    Secure polling lets you restrict who can get the documents you set up to be polled. Press d or c to display Polling RX. Secure polling only works with Brother fax Press Polling RX. machines. If you want to get a fax from a Press Standard, Secure or Timer.
  • Page 42 Chapter 4 Do one of the following: When the LCD asks if you want to cancel the entire sequential polling job,  Press Manual and enter a number do one of the following: by pressing the buttons on the Touchscreen. ...

  • Page 43: Dialling And Storing Numbers

    Dialling and storing numbers Telephone line Additional dialling services operations BT Call Sign (U.K. only) Combining quick dial numbers The BT Call Sign subscriber service is a way to have a separate number for your machine, Sometimes you may want to choose from it allows you to have at least two separate several long distance carriers when you send telephone numbers on one phone line.

  • Page 44: Additional Ways To Store Numbers

    Chapter 5 Additional ways to To select the telecommunication medium and the file type, press d or c to store numbers display Fax/IFAX, E-Mail B&W PDF, Setting up Groups for E-Mail B&W TIFF, Broadcasting E-Mail Color PDF, E-Mail Color JPEG, If you often want to send the same fax E-Mail Color XPS, message to many fax numbers you can set...
  • Page 45 Dialling and storing numbers To choose the fax/scan resolution for Select the PDF type from PDF, PDF/A, the Group number, go to the appropriate Secure PDF or Signed PDF that will next step as shown in the following be used to send E-mail. table.

  • Page 46: Options For Setting Up Groups

    Chapter 5 Options for Setting Up Groups The following chart shows the selections for setting up Group numbers. When you store numbers, the LCD instructs you to choose from the options shown in the following steps. Step 1 Step 2 Step 3 Step 4 Step 5...

  • Page 47: Changing Group Numbers

    Dialling and storing numbers Changing Group numbers Adding and deleting numbers in a Group Press Address Book. You can change a Group number that has already been stored. If the Group has a fax Press More. forwarding number, it will be dimmed on the LCD.

  • Page 48: Deleting Group Numbers

    Chapter 5 Deleting Group numbers You can delete a Group number that has already been stored. If a Group has a scheduled job or fax forwarding number, it will be dimmed on the LCD. You cannot select the number to delete it. Press Address Book.

  • Page 49: Printing Reports

    Printing reports Fax reports Press d or c to choose an interval  6, 12, 24 hours, 2 or 7 days Some fax reports (transmission verification The machine will print the report at and fax journal) can be printed automatically the chosen time and then erase all and manually.

  • Page 50: Reports

    Prints the drum dot check sheet to troubleshoot a dotted print problem. 8 WLAN Report Prints the result of wireless LAN connectivity diagnosis. 9 Order Form You can print an accessories order form to fill out and send to your Brother dealer.

  • Page 51: Making Copies

    Making copies Copy settings Improving copy quality You can choose from a range of quality You can change the copy settings temporarily settings. The default setting is Auto. for the next copy.  Auto These settings are temporary, and the machine returns to its default settings one Auto is the recommended mode for minute after copying, unless you have set the...

  • Page 52: Enlarging Or Reducing The Image Copied

    Chapter 7 Enlarging or reducing the If you do not want to change additional settings, press Mono Start or image copied Colour Start. To enlarge or reduce the next copy follow the Note instructions below: Page Layout Options 2 in 1 (P), 2 in 1 (L), 2 in 1 (ID), 4 in 1 (P) and 4 in 1 (L) are not Press (COPY).

  • Page 53: Duplex (2-Sided) Copying

    Making copies Duplex (2-sided) Copying  2sidei1side Long Edge Flip Portrait If you want to use the automatic duplex copy feature, load your document in the ADF. If you get an Out of Memory message while you are making duplex copies, try installing extra memory.

  • Page 54: Tray Selection

    Chapter 7 Adjusting Brightness and Press d or c to display Duplex Copy. Press Duplex Copy. Contrast Press d or c to display the following layout options: Brightness 2sidei2side, Adjust the copy brightness to make copies 1sidei2side LongEdgeFlip, darker or lighter. 2sidei1side LongEdgeFlip, 1sidei2side ShortEdgeFlip, Press...

  • Page 55: Sorting Copies Using The Adf

    Making copies Sorting copies using the ADF Making N in 1 copies (page layout) You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so You can reduce the amount of paper used when copying by using the N in 1 copy feature.
  • Page 56 Chapter 7 If you are copying from the scanner Put the next page on the scanner glass. Press Mono Start or Colour Start. glass: Repeat steps g and h for each page of Insert your document face down in the the layout.

  • Page 57: In 1 Id Copy

    Making copies 2 in 1 ID Copy Press Mono Start or Colour Start. The machine scans the other side of the card and prints the page. You can copy both sides of your identification card onto one page, keeping the original card Note size.

  • Page 58: Adjusting Colour (Saturation)

    Chapter 7 Adjusting Colour (Saturation) Setting your changes as the new default You can change the default setting for colour saturation. You can save the copy settings for Quality, Brightness, Contrast and Press (COPY). Color Adjust you use most often by setting them as the default.

  • Page 59: Setting Your Favourites

    Making copies Setting your favourites Rename your favourite setting After you stored your favourite setting, you You can store the copy settings that you use can rename it. most often by setting them as a favourite. You can set up to three favourites. Press (COPY).

  • Page 60: A Routine Maintenance

    Routine maintenance Cleaning and checking Checking the Page Counters the machine You can see the machine’s Page Counters for copies, printed pages, reports and lists, Clean the outside and inside of the machine faxes or a summary total. regularly with a dry, lint-free cloth. When you Press MENU.

  • Page 61: Checking The Remaining Life Of Parts

    PF Kit MP and 100,000 pages for PF Kit 1, PF Kit 2, Fuser and Laser. Machine Info.. Press Machine Info.. Please call your Brother dealer when the following messages appear on the LCD. Press Parts Life. A4 or Letter size single-sided pages.

  • Page 62: Packing And Shipping The Machine

    Packing and shipping Note the machine If for any reason you must ship your machine, carefully repack the machine in the original packaging to avoid any WARNING damage during transit. The machine should be adequately insured with the This machine is heavy and weighs carrier.
  • Page 63 Routine maintenance Turn off the machine. Unplug the Hold the green handle of the drum unit. telephone line cord first, disconnect all Pull the drum unit out until it stops. cables, and then unplug the power cord from the electrical socket. Press the front cover release button and then open the front cover.
  • Page 64 Turn the green lock lever (1) at the left of IMPORTANT the machine anticlockwise to the release position. Holding the green • Hold the green handles of the drum unit handles of the drum unit, lift the front of when you carry it. DO NOT hold the sides the drum unit and remove it from the of the drum unit.
  • Page 65 Routine maintenance Hold the green handle of the belt unit Remove the two pieces of orange with both hands and lift the belt unit up, packing material and discard them. then pull it out. Note This step is only necessary when you are replacing the waste toner box for the first time, and is not required for the replacement waste toner box.
  • Page 66 Remove the waste toner box from the Put the belt unit back into the machine. machine using the green handle, and Make sure the belt unit is level and fits then put it in a plastic bag and seal the firmly into place.
  • Page 67 Routine maintenance Install orange packing materials to the drum unit as follows:  To secure the toner cartridges, install the matching orange packing strips (1) (marked L and R) to the drum unit on the left and right sides, as shown in the illustration.
  • Page 68 Put a piece of paper (A4 or Letter) on the Match the guide ends (2) of the drum belt unit to prevent damage to the belt unit to the c marks (1) on both sides of unit. the machine, then gently slide the drum unit into the machine until it stops at the green lock lever.
  • Page 69 Routine maintenance Push the drum unit in until it stops. Put the Styrofoam piece (2) into the lower carton (1). Then put the waste toner box in the Styrofoam piece. FRONT Wrap the machine with a plastic bag. Put the machine on the Styrofoam piece (1).
  • Page 70 Put the Styrofoam piece (2) into the Place the upper carton (1) over the back side of Styrofoam piece (1) as machine and the lower carton (2). Align shown in the illustration. the joint holes of the upper carton with the joint holes of the lower carton.
  • Page 71 Routine maintenance Put the two Styrofoam pieces (1) into the carton matching the right of the machine to the "RIGHT" mark on one of the Styrofoam pieces, and the left of the machine to the "LEFT" mark on the other Styrofoam piece. Put the AC power cord and printed materials in the original carton as shown in the illustration.

  • Page 72: B Options

    Options Optional paper tray Memory board (LT-300CL) MFC-9970CDW has 256 MB of standard memory. The machine has one slot for An optional lower tray can be installed, and it optional memory expansion. You can can hold up to 500 sheets of 80 g/m paper.

  • Page 73: Installing Extra Memory

    Options Installing extra memory Hold the SO-DIMM by the edges and align the notches in the SO-DIMM with the protrusions in the slot. Insert the Turn off the machine’s power switch. SO-DIMM diagonally (1), then tilt it Unplug the telephone line cord. toward the interface board until it clicks into place (2).
  • Page 74 Plug in the telephone line cord. Turn on the machine’s power switch. Note To make sure that you have installed the SO-DIMM properly, you can print the user settings page that shows the current memory size. (See How to print a report on page 44.)

  • Page 75: C Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) Cancel Job The document can be placed in the ADF Cancels a programmed print job and and scanned one page at a time clears the machine’s memory.
  • Page 76 User’s Guides F/T Ring Time with you. The length of time that the Brother Journal Period machine fast double-rings (when the Receive Mode setting is Fax/Tel) to notify The pre-programmed time period you to pick up a voice call that it answered.
  • Page 77 Glossary Ring Delay Out of Paper Reception Receives faxes into the machine’s The number of rings before the machine memory when the machine is out of paper. answers in Fax Only and Fax/Tel modes. Overseas Mode Ring Volume Makes temporary changes to the fax tones to accommodate noise and static on Volume setting for the machine’s ring.
  • Page 78 User Settings List A printed report that shows the current settings of the machine. Xmit Report (Transmission Verification Report) A listing for each transmission, that shows its date, time and number.

  • Page 79: Index

    Index Dialling groups (broadcasting) ......18 restricting dialling ......... 13 Apple Macintosh Drum unit See Software User’s Guide. checking (remaining life) ...... 55 Dual access ..........17 Duplex copy ..........47 Broadcasting ..........18 cancelling ..........19 setting up groups for ......38 Enlarge/Reduce ........
  • Page 80 PC-Fax See Software User’s Guide. Polling Groups for broadcasting ......38 polled transmit ........24 polling receive ........35 Power failure ..........1 Presto! PageManager HELP ............44 See Software User’s Guide. See also Help Help List ..........44 in the Presto! PageManager application. Print fax from memory ........
  • Page 81 Scanning See Software User’s Guide. Security restricting dialling ........13 Secure function lock administrator password ......6 Public user mode ......... 7 restricted users ........7 Setting lock ...........11 Sleep mode ..........2 Sort ............49 Temporary copy settings ......45 Timer for mode keys ........4 Toner Save ..........2 ®...
  • Page 82 This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.

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