The Grand Tour
ACD Group Agent
Figure 1
Sample ACD Agent Telephone with ACD Feature Buttons
2
Mode
Page
Scroll
Speed
Dial
Release
Primary DN
204
Log In/Out
ACD Call
Pickup
Work
Unit
Unavailable
End After
Call Work
ACD
Help
ACD
Call (PhDN)
2517
Strata DK ACD Agent 2/99