Acd Call Pickup; Acd Help; Log In/Out; Transfer To Acd Group (Speed Dial Button) - Toshiba Strata DK Acd Agent Manual
Digital business telephone systems
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Also See for Strata DK:
- User manual (136 pages) ,
- System administration manual (60 pages) ,
- Competitive notes (19 pages)
Table of Contents
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Features
This chapter lists all the ACD features applicable to an Agent's station in alphabetical
order beginning on Page 12. These features can be performed on digital or electronic
telephones with or without LCDs.
ACD Call
ACD Call Pickup
ACD Help
Auto Answer with Zip Tone
End After Call Work Time
Log In/Out
Log Out/Unavailable Pending
Transfer to ACD Group
Unavailable
Work Unit
Strata DK ACD Agent 2/99
2
5
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Chapters
Table of Contents
