SMART Board 6065 Setup And Maintenance Manual

SMART Board 6065 Setup And Maintenance Manual

Interactive flat panel
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SMART Board® 6065
interactive flat panel
SETUP AND MAINTENANCE GUIDE

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  • Page 1 SMART Board® 6065 interactive flat panel SETUP AND MAINTENANCE GUIDE...
  • Page 2 © 2014 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.
  • Page 3: Important Information

    Do not open or disassemble the SMART product. You risk electrical shock from the high voltage inside the casing. Opening the casing also voids your warranty. Do not stand (or allow children to stand) on a chair to touch the surface of your SMART product. Rather, mount the product at the appropriate height.
  • Page 4 Avoid setting up and using the SMART product in an area with excessive levels of dust, humidity and smoke. Make sure an electrical socket is near your SMART product and remains easily accessible during use.
  • Page 5 IMPORTANT INFORMATION IMPORTANT The following are the power requirements for your interactive flat panel: Model Power requirements SPNL-6065 100V to 240V AC, 50 Hz to 60 Hz, 190 W For additional requirements and other information, refer to your interactive flat panel’s specifications (see Specifications on page 7).
  • Page 7: Table Of Contents

    Connecting external speakers Chapter 4: Setting up your interactive flat panel and computer Turning on your interactive flat panel and computer for the first time Installing SMART software Running the connection wizard Chapter 5: Using your interactive flat panel Turning on and turning off your interactive flat panel Resetting your interactive flat panel...
  • Page 8 Resolving issues using the SMART Connection Wizard Resolving issues using SMART Board Diagnostics Appendix A: Using the on-screen display menu Changing settings in the on-screen display menu SMART Board 6065 interactive flat panel on-screen display menu Appendix B: Hardware environmental compliance Waste Electrical and Electronic Equipment (WEEE) More information Index smarttech.com/kb/170642...
  • Page 9: About Your Interactive Flat Panel

    Installation instructions Training Knowledge base This chapter introduces you to your SMART Board interactive flat panel and this guide. About your interactive flat panel Your SMART Board® interactive flat panel features SMART’s proprietary DViT® (Digital Vision Touch) technology on an LCD screen with e-LED backlight which enables you to select, write and erase on the interactive surface.
  • Page 10: Chapter 1 Welcome

    Pen ID Pens Multiuser support Audio SMART software Touch-enabled interactivity You can do everything on your interactive flat panel that you can do at your computer—open and close applications, meet with others, create new documents or edit existing ones, visit websites, play and manipulate videos and so on—by touching the interactive surface.
  • Page 11: Multiuser Support

    Your interactive flat panel includes two 10 W integrated side-firing speakers for presenting audio from connected input sources. SMART software You can install the following SMART software on the computers connected to your interactive flat panel to take full advantage of the interactive flat panel’s features: Software Description SMART Product Drivers...
  • Page 12: Components

    CHAPTER 1 WELCOME Components Front view Your interactive flat panel consists of the following components: Name Cameras and reflective tape channel Screen Front control panel NOTE Components not pictured include the connector panels (see Connector panels on page 13) and the menu control panel (see Menu control panel on page 21). Screen Models Diagonal...
  • Page 13: Cameras And Reflective Tape Channel

    CHAPTER 1 WELCOME Cameras and reflective tape channel In the corners of the screen, there are cameras that track finger and pen positions across the screen. The screen is bordered by a channel that contains reflective tape. For information on cleaning the camera windows and reflective tape, see Cleaning the screen on page 26.
  • Page 14: About This Guide

    CHAPTER 1 WELCOME Front control panel The front control panel contains the Standby, Input Select, Mute and volume control buttons. Name Standby button Input Select button Mute button Volume decrease Volume increase IMPORTANT If there is a film over the front control panel, remove the film before using the front control panel.
  • Page 15: Other Documentation And Resources

    If you misplaced these installation instructions, you can download a PDF version from smarttech.com/kb/170641. To use your interactive flat panel with a connected computer, you need to install SMART software on the computer (see SMART software on page 3).
  • Page 17: Chapter 2: Mounting Your Interactive Flat Panel

    Save all product packaging so that it’s available if you need to transport the interactive flat panel. If the original packaging isn’t available, you can purchase new product packaging from your authorized SMART reseller (smarttech.com/where). Refer to local building codes to ensure the wall can support the weight of the interactive flat panel and mounting equipment.
  • Page 18: Choosing A Location

    NOTE SMART recommends M8 × 30 mm mounting screws for standard installations where the total wall mount bracket and washer thickness is less than 7 mm. Because the receptacles might not be easily accessible after the installers mount the...
  • Page 19: Choosing A Height

    CHAPTER 2 MOUNTING YOUR INTERACTIVE FLAT PANEL Do not install the interactive flat panel near where the main power supply enters the building. Ensure adequate ventilation or provide air conditioning around the interactive flat panel so that heat can flow away from the unit and the mounting equipment. If you mount the interactive flat panel in a recessed area, leave at least 4"...
  • Page 21: Chapter 3: Connecting Power And Devices

    This chapter includes information on connecting your interactive flat panel to power, computers and other devices. Connector panels There are connector panels on the left of your interactive flat panel. The following diagram and table present the connectors on SMART Board 6065 interactive flat panels: Type Details...
  • Page 22: Connecting Power

    CHAPTER 3 CONNECTING POWER AND DEVICES Type Details Identifier Left connector panel Audio out Stereo 3.5 mm connector USB 2.0 Type-B receptacle Video in HDMI connector HDMI Back of the interactive flat panel AC power AC power inlet and switch NOTE The HDMI cable should be HDMI 1.4 compliant and no longer than 16' 5"...
  • Page 23: Connecting External Speakers

    CHAPTER 3 CONNECTING POWER AND DEVICES Using the USB and HDMI cables, connect the computer to the USB receptacle and the HDMI connector on the left connector panel, which is located on the back of your interactive flat panel. Connecting external speakers Your interactive flat panel has two 10 W speakers on the left and right sides.
  • Page 25: Chapter 4: Setting Up Your Interactive Flat Panel And Computer

    To take full advantage of your interactive flat panel’s features, you must download and install SMART software on your computer. With the purchase of your interactive flat panel, you get a license for SMART Notebook software and a one-year subscription to the SMART Notebook Advantage software maintenance plan. See smarttech.com/notebook...
  • Page 26: Running The Connection Wizard

    7. Follow the on-screen instructions to install SMART software. Running the connection wizard After turning on your interactive flat panel and computer for the first time and installing SMART software, run the connection wizard to orient the interactive flat panel.
  • Page 27: Chapter 5: Using Your Interactive Flat Panel

    Using your interactive flat panel Turning on and turning off your interactive flat panel Resetting your interactive flat panel Using your interactive flat panel with the computer Using SMART software Menu control panel Using Pen ID Changing the pen settings Restoring pen to default settings Erasing on the interactive flat panel This chapter explains how to use the key features of your interactive flat panel.
  • Page 28: Resetting Your Interactive Flat Panel

    (see Setting up your interactive flat panel and computer on page 17). Using SMART software The SMART software installed on the computer allows users to do the following: Interact with objects on the screen by touching them Write, draw and erase digital ink...
  • Page 29: Menu Control Panel

    [Right] Using Pen ID The SMART Board 6065 interactive flat panel has Pen ID. Pen ID allows you to change the settings for each pen independently. The black pen defaults to black ink and the red pen defaults to red ink.
  • Page 30: Erasing On The Interactive Flat Panel

    CHAPTER 5 USING YOUR INTERACTIVE FLAT PANEL To change the pen settings 1. Open the SMART Ink toolbar or the SMART Notebook Pens toolbar. 2. Using your pen, change the pen settings. Restoring pen to default settings You can restore the pens to their default settings by returning them to the pen tray.
  • Page 31: Chapter 6: Maintaining Your Interactive Flat Panel

    Opening SMART Settings Several maintenance and troubleshooting procedures in this guide require you to open SMART Settings. To open SMART Settings on Windows 7 operating systems Select Start > All Programs > SMART Technologies > SMART Tools > SMART Settings. SMART Settings appears. smarttech.com/kb/170642...
  • Page 32: Updating Firmware

    SMART Product Update (SPU) is included in the SMART software you installed to use your interactive flat panel (see Installing SMART software on page 17). SPU periodically checks for updates to the SMART software posted on the SMART website. You can configure SPU to prompt users to install updates or to install updates automatically.
  • Page 33: Calibrating Your Interactive Flat Panel

    Digital cameras in the corners of the interactive flat panel track the position of the pens, eraser and your finger on the interactive surface, and then send the information to the SMART software, which interprets this information as mouse clicks, digital ink or ink removal in the appropriate location.
  • Page 34: Replacing A Pen Nib

    10. Orient your interactive flat panel (see Orienting your interactive flat panel on page 24). Replacing a pen nib To prevent damage to your interactive flat panel’s anti-glare coating, replace your pen nib if it becomes worn. You can purchase replacements from your authorized SMART reseller (smarttech.com/where). To replace a pen nib 1.
  • Page 35: Cleaning The Camera Windows And Reflective Tape

    CHAPTER 6 MAINTAINING YOUR INTERACTIVE FLAT PANEL Do not apply pressure to the screen. Do not use cleaning solution or glass cleaner on the interactive flat panel screen, because they can deteriorate or discolor the screen. Avoid touching the reflective tape between the screen and the bezel, and ensure that this strip stays dry.
  • Page 36: Maintaining Ventilation

    To evaporate condensation from your interactive flat panel 1. Remove the humidity source from the interactive flat panel, if possible. 2. Adjust the room temperature to normal operating ranges. See the SMART Board 6065 interactive flat panel specifications (smarttech.com/kb/170640) for more information on normal operating ranges .
  • Page 37: Checking The Interactive Flat Panel Installation

    CHAPTER 6 MAINTAINING YOUR INTERACTIVE FLAT PANEL Checking the interactive flat panel installation Inspect your interactive flat panel installation frequently to ensure that it remains securely installed. Check the mounting location for signs of damage or weakness that can occur over time. Check for loose screws, gaps, distortions or other issues that could occur with the mounting apparatus.
  • Page 38: Transporting Your Interactive Flat Panel

    This packaging was designed with optimal shock and vibration protection. If your original packaging isn’t available, you can purchase the same packaging directly from your authorized SMART reseller (smarttech.com/where). CAUTION Transport your interactive flat panel only in original or replaced packaging. Transporting your interactive flat panel without correct packaging voids your warranty and could lead to product damage.
  • Page 39: Chapter 7: Troubleshooting Your Interactive Flat Panel

    SMART Support (smarttech.com/contactsupport). Locating the interactive flat panel serial number When you contact SMART Support, you might be asked to provide the interactive flat panel serial number. The easiest way to locate this serial number is using the on-screen display menu (see page 42).
  • Page 40: Resolving Blank Screen Issues

    CHAPTER 7 TROUBLESHOOTING YOUR INTERACTIVE FLAT PANEL Resolving blank screen issues Use the following troubleshooting table when your computer is turned on but you don’t see an image on the interactive flat panel screen. Begin by looking at the front control panel light. Front control Causes Solution...
  • Page 41 CHAPTER 7 TROUBLESHOOTING YOUR INTERACTIVE FLAT PANEL Symptom Causes Solution The screen resolution is The computer’s video card Turn off or adjust the correct, but the image is is underscanning the overscan/underscan feature in surrounded by black bars. image. the video card driver software until the image fits the screen resolution.
  • Page 42 CHAPTER 7 TROUBLESHOOTING YOUR INTERACTIVE FLAT PANEL Symptom Causes Solution The image is unstable or The video connection is Secure the video cable to both your unfocused. loose. computer and your interactive flat panel. You have a poor quality Replace your video cable with a video cable.
  • Page 43: Resolving Touch Control And Digital Ink Issues

    SMART Product Dri Download and install SMART Product Drivers from SMART Bo vers isn’t installed. smarttech.com/downloads. ard icon SMART Product Dri Start SMART Board Tools following the steps in the Help (see doesn’t vers isn’t running. page 7). appear. Touch Your computer is Close some open applications. interactivit running too many y is slow.
  • Page 44: Resolving Audio Issues

    CHAPTER 7 TROUBLESHOOTING YOUR INTERACTIVE FLAT PANEL Symptom Causes Solution An area of Something is Ensure nothing is taped to the screen. the screen blocking the doesn’t cameras. respond to Something is on Remove items from the reflective tape channel. your touch the reflective tape or when channel.
  • Page 45: Resolving Issues Using The Smart Connection Wizard

    If you touch the interactive flat panel’s surface and nothing happens, or if there is no digital ink or the ink appears in some locations and not in others, use SMART Board Diagnostics to help identify and resolve these issues.
  • Page 46 CHAPTER 7 TROUBLESHOOTING YOUR INTERACTIVE FLAT PANEL 4. Press View. The camera view screen appears. 5. Click Get image to display the four camera views. This could take a few moments. If one of the camera views doesn’t appear, the camera is blocked or can’t locate the reflective tape on the interactive flat panel’s inner frame.
  • Page 47: Appendix A: Using The On-Screen Display Menu

    Appendix A Using the on-screen display menu Changing settings in the on-screen display menu SMART Board 6065 interactive flat panel on-screen display menu You can access the on-screen display menu using the menu control panel (see Menu control panel on page 21). Changing settings in the on-screen display menu To change settings in the on-screen display menu 1.
  • Page 48: Smart Board 6065 Interactive Flat Panel On-Screen Display Menu

    APPENDIX A USING THE ON-SCREEN DISPLAY MENU SMART Board 6065 interactive flat panel on-screen display menu Option Values Function Notes (if any) Picture Picture Mode Standard Sets the picture mode Select User to customize brightness, contrast, sharpness User and other Picture options.
  • Page 49 APPENDIX A USING THE ON-SCREEN DISPLAY MENU Option Values Function Notes (if any) Sound Sound Mode Treble L50–R50 Sets the high frequency sound Bass L50–R50 Sets the low frequency sound 120 Hz 0–100 Sets the sound equalization at 120 500 Hz 0–100 Sets the sound equalization at 500 1.2 kHz...
  • Page 50 APPENDIX A USING THE ON-SCREEN DISPLAY MENU Option Values Function Notes (if any) Factory Reset Resets options in all menus to their default values About Model Number Displays the interactive flat panel’s model number Serial Number Displays the interactive flat panel’s serial number Displays the interactive flat panel’s Scalar firmware version...
  • Page 51: Appendix B: Hardware Environmental Compliance

    Appendix B Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment (WEEE) Electrical and electronic equipment contain substances that can be harmful to the environment and to human health.
  • Page 53: Index

    Index control panels front See front control panel menu See menu control panel air conditioning 11, 28 aspect ratio 4 audio about 3 configuring 41 documentation 7 controlling volume 6 doors 10 muting 6 dry-erase markers 26 troubleshooting 36 dust 10, 27-28 balance, audio 41 eraser 5, 22 bass 41...
  • Page 54 3 multiuser sketch support 3 installing 17 mute See audio updating 24 using on the room computer 20 SMART Product Update 24 SMART Settings 23 object awareness 2 smoke 28 on-screen display menu 39 software installation 17 orientation 18, 24-25, See also calibration software updates 24 sound See audio...
  • Page 55 INDEX Standby mode 19, 41 sunlight 28 Support center 7 system administrator’s guides 7 training 7 transportation 30 treble 41 updates firmware 24 software 24 USB cables and connectors 14 vacuum cleaners 28 ventilation 11, 28 VESA mounting plate 10 vibrations 10 volume See audio wall mounting instructions See mounting...
  • Page 58 SMART TECHNOLOGIES smarttech.com/support smarttech.com/contactsupport smarttech.com/kb/170642...

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