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4: Troubleshooting
Rev 1 Jun.11
This chapter provides suggestions for troubleshooting problems that
may arise when using your Mobile Wi-Fi.
The Mobile Wi-Fi network name does not
appear in the list of networks.
Refresh the list of networks.
1. Ensure that the Wi-Fi setting on your laptop (or other device) is
turned on.
2. Ensure that Wi-Fi is enabled on the Mobile Wi-Fi. (The Wi-Fi icon
on the LCD should not have an "x" beside it
If you need to enable Wi-Fi on the Mobile Wi-Fi:
1. Use the USB cable to tether the Mobile Wi-Fi to your laptop. (The
first time you do this, it will take a few moments for the drivers to
install.)
2. Launch your browser and go to the Mobile Wi-Fi Homepage.
3. Click the Wi-Fi users icon (
4. Under Enable Wi-Fi, select
Save
5. Click
.
The No Signal icon appears on the LCD
screen.
If the No Signal icon (
) appears on the LCD screen, make sure
you are in the coverage area for your service provider.
The Wi-Fi radio is disabled icon appears on
the LCD screen.
If the Wi-Fi radio is disabled icon (
screen:
1. Use the USB cable to tether the Mobile Wi-Fi to your laptop.
2. Launch your browser and go to the Mobile Wi-Fi Homepage.
3. Click the Wi-Fi users icon (
4. Under Enable Wi-Fi, select
Save
5. Click
.
.)
).
On
.
) appears on the LCD
).
On
.
4
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