Sierra Wireless AirCard 770S User Manual page 7

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
What do I do if I forget my Wi-Fi Password . . . . . . . . . . . . . . . . . . . . . . . . . 55
What do I do if I forget my Admin Login or the Unite Manager homepage URL?
55
How do I disconnect from the mobile broadband network? . . . . . . . . . . . . . 55
The Connect / Disconnect button on the Unite Manager homepage doesn't
work.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
How can I extend the life of the battery? . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
How do I turn the mobile hotspot off?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
How do I find out how many users are connected to my mobile hotspot net-
work? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
The LCD screen is not lit. How do I know if the mobile hotspot is still powered
on? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
How do I find my computer's IP address? . . . . . . . . . . . . . . . . . . . . . . . . . . 57
How do I find a device's MAC address?. . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Where can I find more information? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
The Wi-Fi network name does not appear in the list of networks. . . . . . . . . 59
The No Signal icon appears on the LCD screen / Unite Manager homepage. . .
59
The Wi-Fi icon on the LCD screen is gray (disabled). . . . . . . . . . . . . . . . . . 59
Unable to access the Unite Manager homepage when connected to a VPN. . .
59
Unable to connect a computer running Windows® Vista® to the mobile hotspot.
60
My computer (or other Wi-Fi device) loses its Wi-Fi connection to the mobile
hotspot.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Reset the mobile hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Rev 2 Jan.13
Contents
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