Printer
click Help and Support. Type the keyword printer troubleshooting in
the Search Help box, then press E
The printer will not turn on
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The printer is on but will not print
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Help
For more information about printer troubleshooting, click Start, then
Make sure that the printer is online. Many printers have
an online/offline button that you may need to press.
Make sure that the power cable is plugged into an
AC power source.
Check the cable between the printer and your
notebook. Make sure that it is connected to the correct
port.
Make sure that the printer is online. Many printers have
an online/offline button that you may need to press so
the printer can start printing. Press the button to put
the printer online.
If you are using a parallel port printer and the optional
port replicator, check the port and cable for bent or
broken pins.
If the printer you want to print to is not the default
printer, make sure that you have selected it in the
printer setup.
To set a default printer:
1
Click
(Start), then click Control Panel. The
Control Panel window opens.
2
Click Hardware and Sound.
3
Click Printers.
4
Right-click the name of the printer you want to be
the default printer, then click Set as Default
Printer.
Reinstall the printer driver. See the guide that came with
your printer for instructions on installing the printer
driver.
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