Gateway Notebook Reference Manual page 145

www.gateway.com
•
Have your customer ID, serial number, and order
number available, along with a detailed description of
your problem, including the exact text of any error
messages, and the steps you have taken.
•
Make sure that your notebook is nearby at the time of
your call. The technician may have you follow
troubleshooting steps.
•
The label on the bottom of your notebook includes the
Gateway Customer Care telephone number. For more
information, see
page 3.
"Gateway contact information" on
137