July 27, 2007 - Approval Draft
Appendix A. Service diagnostics, device drivers, and
diagnostic information
The following procedure list the steps on how to download a version of the 4613
Service Diagnostics image:
1. Go to http://www.ibm.com/solutions/retail/store
2. Select Support.
3. Select IBM SurePOS 100 System.
4. Scroll down to 4613 Service Diagnostics. Click the version of diagnostics to
POS Device Tests
A test is provided for each of the POS devices such as:
v Display
v Cash drawer
v Customer display
v Keyboard
v MSR
v Keylock
v Impact Printer
v Thermal Printer
Note: See "Printer Test Patterns" on page 44 for more information. The printer tests
System Utility Tests
A test is provided for each of the system unit devices such as:
v CPU sub-system
v System memory
v Mouse port
v Serial RS-232 ports
v VGA sub-system (video display)
v Parallel port (PC Printer)
v Fixed disk drive
v LAN adapter
Viewing Configuration
You can view configuration selections by selecting "View Configuration" from the
Main Menu.
© Copyright IBM Corp. 2007
download and save to a directory.
apply only to the integrated printer. Externally attached printers must be
tested using routines supplied by the printer manufacturer.
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