IBM SUREPOS 500 Technical Reference
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IBM SUREPOS 500 Technical Reference

Surepos 500 series
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SurePOS 500 4846-XX5 Technical Reference
SurePOS 500 4846-545/565
Technical Reference
Version: 1.1
Page 1 of 63

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Summary of Contents for IBM SUREPOS 500

  • Page 1 SurePOS 500 4846-XX5 Technical Reference SurePOS 500 4846-545/565 Technical Reference Version: 1.1 Page 1 of 63...

  • Page 2: Change History

    Change History Version Date 2/16/07 SurePOS 500 4846-XX5 Technical Reference Change Description Initial Release Page 2 of 63...

  • Page 3: Table Of Contents

    System Information Data ...33 3.12.1 SMBIOS ...33 3.12.2 Cumulative Structure List...33 3.13 Vital Product Data...34 3.13.1 VPD Layout in SMBIOS...34 3.13.2 SMBIOS Type 11 Structure Layout ...34 Reliability and Serviceability ...34 SurePOS 500 4846-XX5 Technical Reference Page 3 of 63...
  • Page 4 Keyboard, Mouse connector (2x)...39 6.3.6 Microphone connector ...40 6.3.7 Headphone Connector...40 Serial Connector (x3)...40 6.4.1 Ethernet connector...41 6.4.2 External video connector ...41 6.4.3 Cash Drawer (x2)...42 6.4.4 Internal Customer Display ...42 SurePOS 500 4846-XX5 Technical Reference Page 4 of 63...

  • Page 5: Introduction

    1.0 Introduction Highlights The SurePOS 500 system units with integrated touch screens will help you easily create the right solution for your business. The SurePOS 500 Series models offer: • An Intel Celeron D 326 (2.53 GHz) processor • 512MB of DDR2 memory standard, upgradeable to 1 GB, 1.5GB, or 2GB.

  • Page 6: Related Publications

    SurePOS 500 Series Planning, Installation, and Operation Guide for Models 545 and 565, GA27-4365 This guide provides information necessary to install and set up the IBM SurePOS® 500 Series Models 545 and 565. This document is intended for the person who will install, set up, and manage the 4846-xx5 systems...
  • Page 7 Ports Power Ports Standard USB 7 Standard (9 total ports) Ports Supported: Windows Operating System 2000, XP, WEPOS, DOS SurePOS 500 4846-XX5 Technical Reference 4840-XX3/XX4 Pentium 4/Celeron (Northwood) Celeron 2.0GHz upgradable to 2.8Ghz Intel 82845GV (Brookdale) GMCH ICH4 2.0GB Max.

  • Page 8: Product Structure

    The following items are picked packed per order at fulfillment center: • Warranty Sheet • Regulatory and Safety Messages Booklet (GA27-4004) • Hazardous Substance Table (China) SurePOS 500 4846-XX5 Technical Reference Comments New P/N to 4846 Common with 4840 Common with 4840 New P/N to 4846 New P/N to 4846 New P/N –...

  • Page 9: Supported Devices

    The SurePOS 500 Series supports the following system and power management programs: Desktop Management Interface The SurePOS 500 Series supports System Management BIOS (SMBIOS) v2.4, supporting a DMI-compliant agent such as Tivoli . This allows access to low-level information. Examples of information that can be accessed are the BIOS level, processor type, speed, manufacturer, system-board information, and detailed memory information.

  • Page 10: Remote Management

    • Power up (wake) on LAN System Diagnostics Diagnostics for the SurePOS 500 Models 545 and 565 are available on the IBM Diagnostics for POS Systems and Peripherals package. This package installs to a memory key. 2.7.1 Supported memory keys The following memory keys are supported by the SurePOS 500 Models 545 and 565: •...

  • Page 11: Weights Of Features

    Counter top tray Cash drawer tray Retail tray Product with 17 in. tablet and the following: Counter top try Cash drawer Retail tray SurePOS 500 4846-XX5 Technical Reference Tablet at 15 maximum degrees 357.9 mm 374.1 mm (14.0 in.) (14.7 in.) 381.8 mm...

  • Page 12: Controls

    Green Front bezel Yellow Front bezel Wired LAN Green Tailgate (RJ45 connector) SurePOS 500 4846-XX5 Technical Reference Location Under LCD chin Page 12 of 63 Operation Toggles state between OFF and ON Increases brightness by 1 step Decreases brightness by 1 step...

  • Page 13: Connector/Controls Identifier

    2.8.4 Connector/Controls Identifier Identifier Function B, C USB 2.0 Tablet attachment Touch Ring USB 2.0 Brightness up/down buttons SurePOS 500 4846-XX5 Technical Reference Page 13 of 63...
  • Page 14 Power control RS232 External Display / RS232 Analog Video Keyboard Mouse Cash Drawer Ethernet 24V USB 2.0 Plus Power 12V USB 2.0 Plus Power USB 2.0 (4x) SurePOS 500 4846-XX5 Technical Reference Page 14 of 63...

  • Page 15: Product Description

    SurePOS 500 4846-XX5 Technical Reference Product Description 2.9.1 Block Diagram Page 15 of 63...

  • Page 16: Logic

    Execute Disable Bit • Hyperthreading is not supported by Celeron • Support Extended Memory 64 Technology (EM64T) To inquire about P4 support, contact an IBM sales representative North Bridge: Intel 82915GV • Processor Interface − 533Mhz front side bus (800Mhz capable) •...

  • Page 17: Component Specifications

    Interface Data Reliability Performance 2.11.2 Hard Disk Drive Characteristics Form Factor Formatted Capacity (GB) Interface Rotational Speed SurePOS 500 4846-XX5 Technical Reference Specification Modified ELO Infra-red Not required Finger, stylus (8mm diameter min.) 1024x1024 0.080-in. 0.047-in. (96%) 0.222-in (4%) None...

  • Page 18: Lcd

    • • • • • Features • For details on configuring the MSR, go to the www.ibm.com/solutions/retail/store/support and search for knowledge base entry number R1001036 • • Card Support • Coercivity of Magnetic Stripe 300 to 4000 Oe Read Direction...

  • Page 19: All Points Addressable (Apa) Display

    Emulations Logic Controls Emulation or IBM Multi-Mode Code Page 437 (US/Euro) Code Page 897 (Katakana) Code Page 858 (Int'l) Code Page 852 (Central Europe) Code Page 855 (Cyrillic) Character Sets Code Page 857 (Turkey) (IBM Multi-mode) Code Page 862 (Israel)

  • Page 20: Built-In Speakers (Xx5 Models Only)

    Input Voltage Input Sensitivity Input Impedance Power Consumption Input Terminal SurePOS 500 4846-XX5 Technical Reference Specification 2 element, 1 way, sealed design 7 x 4 (28 mm x 40 mm x 15 mm deep) 12 ohm impedance 160Hz - 11 kHz (+/- 3 dB)

  • Page 21: Bios And Software Description

    USB Legacy Support − USB 2.0 support − USB Keyboard/mouse for non-USB enabled OS’s − USB Keyboard support in Setup • Simple Boot Flag support • APM 1.2 Support • ACPI 1.0b Support SurePOS 500 4846-XX5 Technical Reference Page 21 of 63...

  • Page 22: Bios Interrupts

    • Thermal management BIOS Interrupts This section lists the supported interrupt in DOS. Refer to the IBM Personal System/2 and Personal Computer BIOS Interface Technical Reference for additional information. • Int 02h – NMI • Int 05h - Print Screen •...

  • Page 23: Fixed Bios Entry Points

    Int 14h - Serial Communication Services • Int 15h - System Services Sub functions are those defined by the IBM Personal System/2 and Personal Computer BIOS Interface Technical Reference manual. Additional sub function support is OEM dependent. • Int 16h - Keyboard Services •...

  • Page 24: Bda Memory Addresses

    Floppy motor timeout Floppy operation status Floppy controller status Video info POST callback address Last Unexpected interrupt SurePOS 500 4846-XX5 Technical Reference Interrupt Using It Page 24 of 63 Comments motherboard UART1 I/O address motherboard UART2 I/O address motherboard UART5 I/O address...
  • Page 25 User Wait flag offset User wait flag segment Low word of user wait count High word of user wait count Wait active flag Reserved Video info Reserved 100h Print Screen status SurePOS 500 4846-XX5 Technical Reference Page 25 of 63...

  • Page 26: Ebda Memory Addresses

    Address Range (Hex) (Dec) 0-639 KB 00000-9FC00 639 KB 9FC00-9FFFF 640-767 KB A0000-BFFFF SurePOS 500 4846-XX5 Technical Reference Description Length of EBDA in KB Reserved Number of POST errors POST error log Mouse Driver Ptr Mouse flag byte 1 Mouse flag byte 2...

  • Page 27: Com Port Setup

    Mode Resolution (bpp) Information for communicating with the 8051 can be found in the Bryce I/O Subsystem Microcontroller Firmware Specification. SurePOS 500 4846-XX5 Technical Reference 64 KB Video BIOS ROM (shadowed) Network ROM boot loader 124 KB Free for EMM386...
  • Page 28 (4 bpp) 640 x 480 Graph (4 bpp) 320 x 200 Graph (8 bpp) SurePOS 500 4846-XX5 Technical Reference 8 x 8 40 x 25 8 x 14 40 x 25 9 x 16 40 x 25 8 x 8...
  • Page 29 1024 x 768 (16 bpp) 117h 1024 x 768 (16 bpp) 1024 x 768 (16 bpp) 1280 x 11Ah 1024 (16 bpp) SurePOS 500 4846-XX5 Technical Reference Mode Type Display Adapter Graph Graph Graph Graph SVGA Graph SVGA Graph SVGA...

  • Page 30: Display Mode And Operating System Restrictions

    Windows 2000 and Windows XP: Clone (default), twin, DIH • WEPOS: Clone (default), twin, DIH Operating system with display combinations and restrictions Display Image Onboard LCD only Restrictions SurePOS 500 4846-XX5 Technical Reference Graph SXGA Graph SXGA Graph Graph Graph...

  • Page 31: Power Management

    Global Standby Wake on LAN Wake on Alarm Wake on Ring Power off Wake on Touch CPU Idle calls from OS SurePOS 500 4846-XX5 Technical Reference Single External display not supported Single, on board LCD None Touch on primary display...

  • Page 32: Acpi

    Wake from USB keyboard/mouse Clock Throttling Wake on Presence Sensor PCMCIA ring Global Suspend (Save to disk or RAM) State SurePOS 500 4846-XX5 Technical Reference Standby Standby From State power button, inactivity timer S1/S5 S1/S5 S1/S5 Page 32 of 63 power.exe loaded)

  • Page 33: System Information Data

    Each type35 "Threshold Handle" points to respective type 36 • Management Device Threshold Data (Type 36) − One for each type 35 device − Each type35 "Threshold Handle" points to respective type 36 • System Power Supply (Type 39) SurePOS 500 4846-XX5 Technical Reference Page 33 of 63...

  • Page 34: Vital Product Data

    3.13 Vital Product Data Vital Product Data (VPD) is the IBM-specific information about a system. The data includes values such as machine type, model, serial number, BIOS/Flash revision, system board unique ID, etc. VPD is accessed through SMBIOS, as defined in the SMBIOS specification.

  • Page 35: Environmental Specifications

    All measurements made in accordance with ISO 7779 and reported in conformance with ISO 9296. Standards Compliance 4.5.1 Product Certifications Category External Safety Electrostatic Discharge (ESD) SurePOS 500 4846-XX5 Technical Reference Relative Humidity 8 to 80 % 5 to 80 % 5 to 100 % Off (attached to mains) Suspend...

  • Page 36: Ergonomics And Accessibility

    Standard Flat Panel ISO/FDIS 13406-2, Flat Panel Standards Accessibility Section 508 of U.S. Rehabilitation Act SurePOS 500 4846-XX5 Technical Reference Air: Level 3 (8KV) Contact: Level 2 (4KV) Performance Criterion: B FCC Part 15 Class A Canada EMI Class A (ICES-003)

  • Page 37: External Ports

    Port # / name Voltage Spec. Distributed VFD/Serial D USB (7x) USB Plus Power SurePOS 500 4846-XX5 Technical Reference Connector Type PS/2 mini-DIN 3.5 mm stereo mini plug 3.5 mm mini plug...

  • Page 38: Connector Pinouts

    MSR Mode (low indicated keyboard wedge, high indicated RS-232) Keyboare Enable (low enables keyboard data to the system Keyboard Data (to system shipset) Keyboard Clock (to system chipset) Ground SurePOS 500 4846-XX5 Technical Reference +10%, -1% +5, -7% Connector +12 V dc...

  • Page 39: Usb Plus Power (2X)

    Shield VBus 5V Ground Ground Vplus (12V or 24V) Vplus (12 or 24V) Ground 5.3.4 USB port connector (7x) Connector 5V VBus -Data +Data Ground 5.3.5 Keyboard, Mouse connector (2x) Signal SurePOS 500 4846-XX5 Technical Reference Page 39 of 63...

  • Page 40: Microphone Connector

    Left channel audio Ring Right channel audio Base Ground Serial Connector (x3) Signal Carrier detect Receive data Transmit data Data terminal ready Signal ground Data set ready Request to send Clear to send SurePOS 500 4846-XX5 Technical Reference Page 40 of 63...

  • Page 41: Ethernet Connector

    External video connector Connector Green Blue Monitor ID2 - not used Ground Red ground Green ground Blue ground no connector Gound No connector MON ID1 Horizontal sync Vertical Sync MON ID3 SurePOS 500 4846-XX5 Technical Reference Page 41 of 63...

  • Page 42: Cash Drawer (X2)

    Ground Sense Open 5.4.4 Internal Customer Display Connector +5V Main Transmit Data Int VFD Present Ground 5.4.5 RJ45 to RS232 Cable Signal Pin number, RJ45 End DSR/RI SurePOS 500 4846-XX5 Technical Reference Pin number, RS232 end Page 42 of 63...

  • Page 43: Cmos Setup Utility

    SurePOS 500 4846-XX5 Technical Reference 6.0 CMOS Setup Utility Standard CMOS Features See section x Advanced BIOS Features See section x Integrated Peripherals See section x Power Management Setup See section x PnP/PCI Configurations See section x PC Health Status...

  • Page 44: Standard Cmos Features

    SurePOS 500 4846-XX5 Technical Reference Standard CMOS Features Date Sets the Date using a keyboard or on-screen numpad. Time Sets the Time using a keyboard or on-screen numpad. Fixed Disk Drive Select <Enter> to view the sub-menu. BIOS Version Shows the current BIOS revision.

  • Page 45: Advanced Bios Features

    Shows the Hard Disk devices that will be booted if “Hard Disk” is selected as one of the First through Fourth Boot Devices. Select <Enter> to view the sub-menu and set the priority. CD-ROM Boot Priority SurePOS 500 4846-XX5 Technical Reference Page 45 of 63...

  • Page 46: First Boot Device

    The system will attempt to boot from the specified device category after trying the first boot device. Default: Hard Disk (see Hard Disk Boot Priority) Options: • Hard Disk • CDROM • USB-FDD • Network SurePOS 500 4846-XX5 Technical Reference Page 46 of 63...
  • Page 47 Enters an F11 key scan code if the onboard touchscreen is tapped three times at the prompt. Enables support for Rescue and Recovery Software. Default: Disabled Options: • Disabled • Enabled Setup Touch Silent Mode SurePOS 500 4846-XX5 Technical Reference Page 47 of 63...
  • Page 48 Select "Enabled" to allow detecting and reporting of some hard disk errors during the POST (Power On Self Test). The BIOS does not detect errors; it only shows errors detected and reported by the hard disk. Default: Enabled Options: • Disabled • Enabled SurePOS 500 4846-XX5 Technical Reference Page 48 of 63...

  • Page 49: Hard Disk Boot Priority

    SurePOS 500 4846-XX5 Technical Reference 6.3.2 Hard Disk Boot Priority Selects the boot priority for attached fixed disk and USB mass storage devices. Hard Disk devices include USB Memory Keys, Hard Disk drives, and the Modular Flash Drive. Select an item and use <PageUp> and <PageDown> to adjust the boot priority.

  • Page 50: Integrated Peripherals

    When “SATA Only” is selected, the IDE controller is configured for Legacy IDE mode. When "Enhanced Mode" is selected, the IDE controller is configured as Native IDE mode capable. Default: Enhanced Mode Options: • Disabled • Enhanced Mode SurePOS 500 4846-XX5 Technical Reference Page 50 of 63...
  • Page 51 Selects the IRQ used for Serial Port B. Using the default value is recommended. If modified, ensure the selected IRQ does not conflict with other ports as values cannot be shared. Default: 3 Options: • • • SurePOS 500 4846-XX5 Technical Reference Page 51 of 63...
  • Page 52 Selects the I/O address used for Serial Port D. Using the default value is recommended. If modified, ensure the selected I/O address does not conflict with other ports as values cannot be shared. Default: 2E8h Options: • Disabled • 2E0h • 2E8h • 2F8h SurePOS 500 4846-XX5 Technical Reference Page 52 of 63...
  • Page 53 This option controls the Serial Port D operation. The IBM Character Display (both integrated and distributed) and the IBM cash drawers share serial Port D. If you do not use either type of these types of I/O devices, then serial port D is available as a fourth standard serial port. Port D is a 15-pin D-shell connector that includes power as well as the serial port signals.
  • Page 54 Selects the IRQ used for Serial Port C. Using the default value is recommended. If modified, ensure the selected IRQ does not conflict with other ports as values cannot be shared. Default: 11 Options: • • • • • • SurePOS 500 4846-XX5 Technical Reference Page 54 of 63...

  • Page 55: Onboard Device

    Disabled • Enabled • Auto USB Mouse Support Enables or disables USB mouse support in non-USB aware environments such as DOS. A mouse driver is still required if support is enabled. SurePOS 500 4846-XX5 Technical Reference Page 55 of 63...
  • Page 56 • • • • • • • • Typematic Delay (Msec) Sets the delay before key strokes begin to repeat when a key is depressed. Default: 250 Options: • • • SurePOS 500 4846-XX5 Technical Reference Page 56 of 63...

  • Page 57: Power Management Setup

    The power LED blinks when the system in suspended. Pressing the power button will resume the system from Suspend. This option is only available if “Power Management” is set to “User Define”. SurePOS 500 4846-XX5 Technical Reference Page 57 of 63...
  • Page 58 Selects the power button behavior for non-ACPI environments such as DOS. Default: Instant-Off Options: • Instant-Off • Suspend/Disabled State After Power Failure Specifies the power state of the system after power is lost and then restored. Default: Last State SurePOS 500 4846-XX5 Technical Reference Page 58 of 63...
  • Page 59 This item is not available if “Wake on Alarm” is disabled. Time (hh:mm:ss) Alarm If “Wake on Alarm” is enabled, sets the Alarm time using a keyboard or on-screen numpad. This item is not available if “Wake on Alarm” is disabled. SurePOS 500 4846-XX5 Technical Reference Page 59 of 63...

  • Page 60: Pnp/Pci Configurations

    IRQ resources to PCI devices. Select “Manual” to select which IRQs are not available for PCI device use. Changing this item is not recommended. Default: Auto(ESCD) Options: • Auto(ESCD) • Manual IRQ Resources Select <Enter> to view the sub-menu. SurePOS 500 4846-XX5 Technical Reference Page 60 of 63...

  • Page 61: Pc Health Status

    This item is for information only and cannot be configured. Current System Temp Shows the ambient temperature inside the system chassis. This item is for information only and cannot be configured. VCC, 5 VTR, 5 V, 12 V SurePOS 500 4846-XX5 Technical Reference Page 61 of 63...

  • Page 62: Thermal Profile

    CPU performance to lower temperature. "Performance" allows more fan noise by first increasing fan speed to lower temperature. "Default" balances between the two. Default: Default Options: • Default • Quiet • Performance SurePOS 500 4846-XX5 Technical Reference Page 62 of 63...
  • Page 63 SurePOS 500 4846-XX5 Technical Reference END OF DOCUMENT Page 63 of 63...

This manual is also suitable for:

Surepos 500 4846-545Surepos 500 4846-565

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