IBM 4810 33H Installation And Service Manual
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IBM 4810 33H Installation And Service Manual

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SurePOS 300
Installation and Service Guide for 4810
Model 330
Updated May 20, 2008
GA27-7355-00

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  • Page 1 SurePOS 300 Installation and Service Guide for 4810 Model 330 Updated May 20, 2008 GA27-7355-00...
  • Page 3 SurePOS 300 Installation and Service Guide for 4810 Model 330 Updated May 20, 2008 GA27-7355-00...
  • Page 4 Appendix A, “Notices,” on page A-1. May 2008 This edition applies to Model 330 of the IBM 4810 Point of Sale terminal. This publication is available on the IBM Retail Stores Solutions Web site. 1. Go to www.ibm.com/solutions/retail/store.

  • Page 5: Table Of Contents

    Electrostatic discharge (ESD) ....A-5 Trademarks ......A-6 © Copyright IBM Corp. 2005, 2007...
  • Page 6 Updated May 20, 2008 Appendix B. Safety information ....B-1 Index ......X-1 Part number index .

  • Page 7: Figures

    Removing the riser card and the I/O card ....2-12 2-10. Removing the planar ......2-14 © Copyright IBM Corp. 2005, 2007...
  • Page 8 Updated May 20, 2008 SurePOS Installation and Service...

  • Page 9: About This Guide

    This guide provides product planning information, replacement and removal procedures, problem determination and parts listings of field-replaceable-units (FRUs) for Model 330 of the IBM SurePOS 300 (also referred to as the 4810). Within this guide, the terms 4810 or Model 330 refer to models 330 and 33H (and other similar models) of the the IBM SurePOS 300.

  • Page 10: End Of Life Disposal

    Provide the requested information and your comments. Be sure to include the name and form number of the document in the [Publication ID] field. v Print and complete the form at the end of this document. Return the form to IBM by mail or by giving it to an IBM representative.
  • Page 11 Updated May 20, 2008 Between major revisions of this document, there might be minor technical updates. The latest version of this document is available on the Retail Store Solutions Web site at www.ibm.com/solutions/retail/store/support/publications/. About this guide...
  • Page 12 Updated May 20, 2008 SurePOS Installation and Service...

  • Page 13: Summary Of Changes

    Summary of changes May 2008 This publication contains updated information. The updated information is marked in the margin of each page with a vertical bar. See the margin of this page for an example. © Copyright IBM Corp. 2005, 2007...
  • Page 14 Updated May 20, 2008 SurePOS Installation and Service...

  • Page 15: Chapter 1. Introduction

    Updated May 20, 2008 Chapter 1. Introduction This chapter describes the characteristics of the 33x models of the IBM 4810 SurePOS 300. Product summary The 4810 consists of a personal computer (PC) core with expansion slots and I/O ports. Designed specifically for distributed environments, the 4810 can be mounted under a check stand or counter.

  • Page 16: Physical Dimensions

    Product introduction Updated May 20, 2008 Table 1-2. Models and features (continued) Model Base-unit standard feature 4810-33H 40 GB HDD Other similar models of the 4810 exist. Refer to the sales pages on the Retail Store Solutions Web site for details of each model. Physical dimensions Figure 1-1 shows the dimensions of the product.

  • Page 17: Front View

    Product introduction Updated May 20, 2008 v Shipping: −40°C to +60°C (−40° to 140° F), which includes condensation but not rain. v Storage: 0°C to +60°C (32° to 140° F) The 4810 SurePOS 300 meets applicable worldwide Electromagnetic Compatibility (EMC) standards. Refer to Appendix A, “Notices,” on page A-1 for a complete description.

  • Page 18: 33X Models - Rear View Connections

    Product introduction Updated May 20, 2008 Figure 1-3. 33x models - rear view connections Mouse port. Port for a PS/2 or compatible keyboard. Printer port. USB ports. SVGA display port. Port for first and second external serial devices, such as a scale or a scanner.

  • Page 19: Chapter 2. Remove/Replace Procedures For The 4810 Surepos 300

    “Removing the LED assembly” on page 2-10 v “Removing the power supply” on page 2-11 v “Removing the riser card and the I/O card” on page 2-12 v “Removing the planar” on page 2-14 © Copyright IBM Corp. 2005, 2007...

  • Page 20: Opening The Unit

    Updated May 20, 2008 Opening the unit Figure 2-1. Opening the unit 1. Unplug the power cord. 2. Remove the two screws at the top of the back of the unit. 3. Slide the top cover back, then lift it up. 4.

  • Page 21: Removing The Cd-Rom

    Updated May 20, 2008 Removing the CD-ROM Figure 2-2. Removing the CD-ROM To remove the CD-ROM: 1. Open the unit (see “Opening the unit” on page 2-2). 2. Disconnect the power and signal cables from the CD-ROM. 3. While pressing the blue latch toward the CD-ROM, lift the CD-ROM out. 4.
  • Page 22 Updated May 20, 2008 3. Insert the CD-ROM bracket into position on the front cover. The blue latch on the CD-ROM bracket will snap into place when the bracket is fully inserted. 4. Reconnect the power and signal cables. 5. Close the unit. SurePOS Installation and Service...

  • Page 23: Removing The Hard-Disk Drive

    Updated May 20, 2008 Removing the hard-disk drive Figure 2-3. Removing the hard-disk drive To remove the hard-disk drive: 1. Open the unit (see “Opening the unit” on page 2-2). 2. While pushing the blue latch down toward the power supply, use the blue handle to lift the hard-disk drive up out of the 4810.
  • Page 24 Updated May 20, 2008 4. Align the flanges on the back of the hard-disk-drive bracket with the grooves on both sides of the blue latch. 5. Push the hard-disk drive down into place. 6. Close the 4810. SurePOS Installation and Service...

  • Page 25: Removing Memory

    Updated May 20, 2008 Removing memory Figure 2-4. Removing memory 1. Open the unit (see “Opening the unit” on page 2-2). 2. Disconnect the power and interface cables from the hard-disk drive. 3. On the DIMM to be removed, push the latches outward. 4.

  • Page 26: Removing The Heat Sink And Fan Assembly

    Updated May 20, 2008 Removing the heat sink and fan assembly Figure 2-5. Removing the heat sink and fan assembly 1. Open the unit (see “Opening the unit” on page 2-2). 2. Disconnect the fan power cable from the planar. 3.

  • Page 27: Removing The Cpu

    Updated May 20, 2008 Removing the CPU Figure 2-6. Removing the CPU 1. Open the unit (see “Opening the unit” on page 2-2). 2. Remove the heat sink and fan assembly (see “Removing the heat sink and fan assembly” on page 2-8). 3.

  • Page 28: Removing The Led Assembly

    Updated May 20, 2008 Removing the LED assembly Figure 2-7. Removing the LED assembly 1. Open the unit (see “Opening the unit” on page 2-2). 2. Disconnect the audio and LED switch cables from the LED assembly. 3. Remove the two hex screws that attach the LED assembly to the front cover. 4.

  • Page 29: Removing The Power Supply

    Updated May 20, 2008 Removing the power supply Figure 2-8. Removing the power supply Note: The power supply is held in place by the thumb screw in the front cover. There are no screws that need to be removed during this procedure. 1.

  • Page 30: Removing The Riser Card And The I/O Card

    Updated May 20, 2008 Removing the riser card and the I/O card Figure 2-9. Removing the riser card and the I/O card To remove the riser card: 1. Open the unit (see “Opening the unit” on page 2-2). 2. Disconnect the power-supply cable from the riser card. 3.
  • Page 31 Updated May 20, 2008 Note: When replacing the I/O card, the reverse of this step is to position the card over the two standoffs, and press the card down into place. 5. To replace the I/O card, reverse this procedure. 2-13 Chapter 2.

  • Page 32: Removing The Planar

    Updated May 20, 2008 Removing the planar Figure 2-10. Removing the planar. (View after the riser card assembly has been removed) 1. Open the unit (see “Opening the unit” on page 2-2). 2. Lift the riser card assembly out of the 4810. 3.

  • Page 33: Chapter 3. Problem Determination

    Updated May 20, 2008 Chapter 3. Problem determination Note: Refer to IBM Safety Information - Read This First, GA27-4004, before beginning the procedures in this chapter. Either software errors or hardware failures can cause problems with the 4810 SurePOS 300. This chapter contains information to help you begin troubleshooting a problem.
  • Page 34 Problem determination Updated May 20, 2008 SurePOS Installation and Service...

  • Page 35: Chapter 4. Parts Catalog

    Assembly 1: Field-replaceable units ....4-2 This chapter provides parts information available for the Model 330 system units. See the hardware service guide for each peripheral device for parts information about the device. © Copyright IBM Corp. 2005, 2007...

  • Page 36: Assembly 1: Field-Replaceable Units

    Parts catalog Updated May 20, 2008 Assembly 1: Field-replaceable units SurePOS Installation and Service...
  • Page 37 Assembly 1: (continued) Updated May 20, 2008 Asm– Part Index Number Units Description 1–1 41A2716 1 Front bezel, iron gray, with CD-ROM blank –2 41A2717 1 Top cover, iron gray –3 41A2725 1 Riser card –4 41A2718 1 Riser module bracket –5 41A2726 1 I/O card for powered RS-232 ports and cash drawer...
  • Page 38 Updated May 20, 2008 SurePOS Installation and Service...

  • Page 39: Appendix A. Notices

    References in this publication to IBM products, programs, and services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not that only IBM’s product, program, or service may be used.

  • Page 40: Electronic Emission Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 41: Australia / New Zealand

    In solch einem Fall ist der Abstand bzw. die Abschirmung zu der industriellen Störquelle zu vergröβern.″ Anmerkung: Um die Einhaltung des EMVG sicherzustellen, sind die Geräte, wie in den IBM Handbüchern angegeben, zu installieren und zu betreiben. Australia / New Zealand Attention: This is a Class A product.

  • Page 42: Korean Communications Statement

    Updated May 20, 2008 Korean Communications Statement Please note that this device has been approved for business purposes with regard to electromagnetic interference. If you find this is not suitable for your use, you may exchange it for a non-business purpose one. Taiwanese class A warning statement Taiwanese battery recycling statement Waste batteries, please recycle.

  • Page 43: Chinese Class A Warning Statement

    Updated May 20, 2008 Chinese Class A warning statement Attention: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Electrostatic discharge (ESD) Attention: ESD damage can occur when there is a difference in charge between the part, the product, and the service person.

  • Page 44: Trademarks

    Trademarks The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both: SurePoint IBM (logo) SurePOS PS/2 Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both.
  • Page 45 Updated May 20, 2008 Appendix B. Safety information Danger: Before you begin to install this product, read the safety information in IBM Safety Information — Read This First, GA27-4004. This booklet describes safe procedures for cabling and plugging in electrical equipment.
  • Page 46 Gevaar Voordat u begint met het installeren van dit produkt, dient u eerst de veiligheidsrichtlijnen te lezen die zijn vermeld in de publikatie IBM Safety Information — Read This First, GA27-4004. In dit boekje vindt u veilige procedures voor het aansluiten van elektrische appratuur.
  • Page 47 GA27-4004. Diese Veröffentlichung beschreibt die Sicherheitsvorkehrungen für das Verkabeln und Anschlieβen elektrischer Geräte. Vigyázat Mielôtt megkezdi a berendezés üzembe helyezését, olvassa el a IBM Safety Information — Read This First, GA27-4004 könyvecskében leírt biztonsági információkat. Ez a könyv leírja, milyen biztonsági intézkedéseket kell megtenni az elektromos berendezés huzalozásakor illetve csatlakoztatásakor.
  • Page 48 Updated May 20, 2008 Pericolo prima di iniziare l’installazione di questo prodotto, leggere le informazioni relative alla sicurezza riportate nell’opuscolo Informazioni di sicurezza—Prime informazioni da leggere in cui sono descritte le procedure per il cablaggio ed il collegamento di apparecchiature elettriche. Fare Før du begynner å...
  • Page 49 Updated May 20, 2008 Varning—livsfara Innan du börjar installera den här produkten bör du läsa säkerhetsinformationen i dikumentet Säkerhetsföreskrifter—Läs detta först, GA27-4004. Där beskrivs hur du på ett säkert sätt ansluter elektrisk utrustning. Appendix B. Safety information...
  • Page 50 Updated May 20, 2008 GA27-4004 GA27-4004 SurePOS Installation and Service...
  • Page 51 Updated May 20, 2008 GA27-4004 GA27-4004 GA27-4004 GA27-4004 GA27-4004 GA27-4004 Appendix B. Safety information...
  • Page 52 Updated May 20, 2008 SurePOS Installation and Service...
  • Page 53 2-5 heat sink 2-8 I/O card 2-12 LED assembly 2-10 LED assembly, removing 2-10 memory 2-7 LED indicators 1-3 planar 2-14 power supply 2-11 riser card 2-12 riser card, removing 2-12 memory, removing 2-7 © Copyright IBM Corp. 2005, 2007...
  • Page 54 Updated May 20, 2008 symptoms, problem power light is off 3-1 power on, LED does not light 3-1 terminal is not operating 3-1 temperature and humidity requirements 1-2 trademarks A-6 Web site for IBM publications ii SurePOS Installation and Service...

  • Page 55: Part Number Index

    41A2726 1–5 41A2727 1–15 41A2728 1–10 41A2730 1– 41A2731 1– 41A2732 1– 41A2733 1– 41A2734 1– 41A2735 1– 41A2739 1– 41A2740 1–8 41A2820 1– 41A2821 1– 41A2822 1– 41A2823 1–9 41A3640 1–12 45P6222 1– © Copyright IBM Corp. 2005, 2007...
  • Page 56 Updated May 20, 2008 SurePOS Installation and Service...
  • Page 57 When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. IBM or any other organizations will only use the personal information that you supply to contact you about the issues that you state on this form.
  • Page 58 IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST-CLASS MAIL PERMIT NO. 40 ARMONK, NEW YORK POSTAGE WILL BE PAID BY ADDRESSEE IBM Corporation Retail Store Solutions Information Development Dept ZBDA P. O. Box 12195 RESEARCH TRIANGLE PARK NC 27709-9990...
  • Page 60 Updated May 20, 2008 Printed in USA GA27-7355-00...

This manual is also suitable for:

Surepos 3004810 330

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