July 27, 2007 - Approval Draft
Chapter 5. Installation Testing and Problem Analysis
Performing Tests . . . . . . . . . . . . . . . . . . . . . . . . 37
Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . 37
Testing Your Installation . . . . . . . . . . . . . . . . . . . . . . 37
Problem Analysis . . . . . . . . . . . . . . . . . . . . . . . . 39
Performing Tests
This chapter describes the process for starting and testing the SurePOS 100. It
begins with the initial self-test the terminal performs at start up, and then begins
problem analysis. To assist with troubleshooting and problem solving, the chapter
contains a list of common problems and their possible solutions.
Safety Notices
Testing Your Installation
When you start the SurePOS 100, the system runs its initial diagnostic test, or
POST. If POST does not find any errors, the system is ready for operation.
To begin operations, follows these steps:
1. Connect the power cord from the SurePOS 100 to a properly wired and
2. Press the System Unit Power button A shown in Figure 28 on page 38. Ensure
© Copyright IBM Corp. 2007
Preliminary Troubleshooting . . . . . . . . . . . . . . . . . . . 39
Problem Analysis Procedure . . . . . . . . . . . . . . . . . . . 39
DANGER
To avoid a shock hazard, do not connect or disconnect any cables
or perform installation, maintenance, or reconfiguration of this
product during an electrical storm.
DANGER
To avoid shock hazard:
The power cord must be connected to a properly wired and
earthed receptacle.
Any equipment to which this product will be attached must also
be connected to properly wired receptacles.
grounded power source.
that the system unit Power Indicator B is lighted. The self test begins when the
SurePOS 100 power is turned on.
37