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4-1. TROUBLESHOOTING GUIDE
PROBLEM
Product not
holding
temperature
Doors are
fogging
Water will
not fill
Lights will
not turn on
Not all lights
on
Water will not
reach desired
temperature
More detailed troubleshooting information is available in the Technical Manual, available at www.hennypenny.com,
4-1
SECTION 4. TROUBLESHOOTING
CAUSE
Doors are not kept closed
•
Product held too long
•
Water temperature too low
•
Radiant heat too low
•
Light bulbs out
•
Doors left open too much
•
allowing doors to cool and
cause condensation
Radiant heat not high enough
•
Water temperature too high
•
Water supply has been shut-
•
off or disconnected
Defective fuse
•
Faulty light bulbs
•
Bun pans are not over water
•
or 800-417-8405 or 937-456-8405.
Model CW-216/CW-114
CORRECTION
Keep doors closed when
•
possible
Only hold product for
•
recommended times
Turn to higher setting
•
Turn to higher setting
•
Replace as required, per
•
Light Bulbs and Glass Panels
Section
Keep doors closed when
•
possible
Turn to higher setting
•
See recommended settings
•
and temperatures
Check the water supply
•
Replace 15 amp fuse
•
Replace with recommended
•
bulb, per Light Bulbs and Glass
Panels Section
Place perforated bun pans
•
over water
203
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