Dish Network Satellite Receiver User Manual

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Table of Contents

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Summary of Contents for Dish Network Satellite Receiver

Page 1: Table Of Contents
Changing the TV1 and TV2 Output Channels ........26 Connecting the Receiver to the Phone Line ........27 Connecting the Receiver to a Dish Antenna System ......28 Optional—Connecting VCRs to the System ........30 Optional—Connecting to an Off-Air Antenna or Cable ....... 31 Optimize Your Remote Controls ............
Page 2 Contents Testing the System ................86 System Updates ..................87 Reference ..................89 Troubleshooting Tables ..............89 Device Codes ..................101 Appendix ..................107 Limited Warranty ................107 If You Need Assistance ..............108 Residential Customer Agreement .............109 FCC Compliance ................117 Index ..................... 119 Page ii...
Page 3: Safety Instructions
Important Safety Instructions Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use the apparatus near water. Clean only with a dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Page 4 Reorient or relocate the antenna assembly. • Increase the separation between the equipment. • Connect the equipment into an outlet on a circuit different from that to which the DISH receiver is connected. • Consult the dealer or an experienced radio/TV technician for help.
Page 5: Introduction
About this Receiver UHF Pro Remote Control Remote Control To gain a better understanding of your DISH satellite receiver, look at the picture above. This receiver is a two-tuner satellite receiver that allows you to watch different programs in two locations: •...
Page 6: Overview
2, which matches the similar markings on the receiver output connections and the menus for the remote TV. Overview Before you use your satellite receiver, the system must be installed. Please call the Customer Service Center at 1-800-333-DISH (3474) to schedule an installation.
Page 7 Whenever the receiver’s outputs are turned off using the remote control or front panel POWER buttons, you will see the DISH logo moving around on your TV screen. This is called standby mode. This feature maintains the connections between your receiver and TV(s). Press the blank POWER or SELECT button on the remote control to resume watching satellite TV programming.
Page 8: Getting Started
1. Using a remote control, press SAT and then press the blank POWER button. Make sure the TV is also on. : If you see the DISH logo displayed on your TV Note screen, press the SELECT or blank POWER button...
Page 9: Quick Tour Of Basic Features
Quick Tour of Basic Features backgrounds). This tour guides you quickly through a number of basic satellite receiver features accessible directly from the remote control without using menus. For more detailed information about each feature, see Chapter 3, Using the System.
Page 10 Chapter 1 Introduction Sports 5. Select 6. Press the VIEW TV button to go back to watch a program. 7. Press the INFO button to see information about the program. 8. Press the CANCEL button to go back to watch the program. 9.
Page 11: Quick Tour Of The Menus
Quick Tour of the Menus 11. Press the RIGHT ARROW button to highlight the program coming on next at the bottom. Press the LEFT ARROW button to go back to the program on now. 12. Press the VIEW TV button to clear the Browse Banner from the TV screen and to return to watching a program.
Page 12 6. Press the 3 button to select the Customer Support option. This menu provides convenient access to your DISH account to review your statement, pay your bill, upgrade programming, and more. 7. Press the 0 button to return to the...
Page 13 Quick Tour of the Menus 9. Press the 0 button to return to the Main Menu 10. Press the 5 button to select the Locks Main option on the Menu . This menu allows you to apply password-protected locks on programming based on rating, or even on a channel- by-channel basis.
Page 14 Chapter 1 Introduction 13. Press MENU to return to the Main Menu Timers Main 14. Press the 7 button to select the option on the Menu . This menu is used for creating and changing timers used to trigger automatic channel changes, reminders, or VCR recordings.
Page 15: About Satellite Television
This type of orbit enables the satellite to stay aligned over one place on the surface of the Earth. Once the satellite dish is aimed at the satellite, the satellite dish does not have to move to follow it.
Page 16: Solar Interference
Introduction Solar Interference Twice a year, the sun moves to a position behind the DISH satellite as it orbits the Earth. The exact time of the year that this occurs varies, depending on the location, but it is near the beginning of spring and again near the beginning of autumn.
Page 17: Receiver Description And Installation
When the blue TV2 indicator is on, the receiver is providing programming to the remote TVs through the TV2 output connections. : If you see the DISH logo displayed on your TV screen, press the Note SELECT or blank POWER button on the remote control to view satellite TV programming.
Page 18: Receiver Back Panel
• Use these connections with the remote TV(s). TV2 Connections— coded the same • —Use these connections with the satellite dish way as the coaxial Other Connections antenna, UHF antenna, and phone line. connections. See the installation...
Page 19: S-Video Out
NTENNA ABLE port, attach the antenna or cable TV system when the satellite receiver is turned off or when using the TV/VIDEO button on Remote black sticker to the Control 1. Use a coaxial cable to make this connection to an cable near where it off-air antenna or cable TV system.
Page 20: Remote Controls
The two remote controls give you easy access to all the features of your satellite receiver. You can set up each remote to control the satellite receiver and up to three other devices. These devices can be a TV, a VCR or DVD player, and a third device.
Page 21 Remote Controls Types of Remote Controls uses infrared (IR) uses UHF Pro Remote Control 1 Remote Control 2 light signals to control menus for signals to control menus for the the nearby TV and other devices that remote TVs. the remote is programmed to control. UHF Pro signals travel long distances IR signals travel only short distances and go through walls and other solid...
Page 22: Low Battery Warning
Chapter 2 Receiver Description and Installation Batteries The remote controls come with AAA batteries, which need to be installed when you first receive your system. When you replace old batteries, you should replace all of the batteries. Use batteries of the same kind, for example alkaline or carbon zinc, and don’t mix batteries of different kinds.
Page 23: Connecting The Receiver To A Nearby Tv
Connecting the Receiver to a Nearby TV : If your UHF Pro Remote Control 2 isn’t working Attention very well from far away, you may be experiencing interference from objects near your receiver. To improve your remote control’s range, try any or all of the following: •...
Page 24 TV2 menus on the 2. Press the SAT button to put the IR Remote Control 1 in SAT mode to remote TV(s). control the satellite receiver. 3. Use the Remote Control 1 arrow keys to move around the Point Dish screen.
Page 25: Connecting The Receiver To The Tv(S) In Another Room(S)
TV. Due to the difficulty of this installation, you should consider having this professionally installed. Call DISH at 1-800- 333-DISH (3474).
Page 26: Receiver Description/Installation
Chapter 2 Receiver Description and Installation Make sure you are familiar with how to change channels on your TV and if necessary how to switch your TV between off-air and cable channels. During this procedure, it will be necessary to change the channels on your TV(s) to tune to these channels to see the video from the receiver.
Page 27 TV(s), if available. See your TV user guide for instructions. onfirm that you see a picture from the receiver TV2 output, likely the Point Dish screen, on your remote TV(s). • If your picture looks good, go to step 26.
Page 28 Chapter 2 Receiver Description and Installation 19. You may need to change the cable connection on the splitter that sends the TV signal throughout your house. Move the cable coming from the receiver from the output of the splitter to the input of the CH 21-69 O splitter using the instructions below.
Page 29: Programming The Recover Button
TV and cannot get the picture back from your satellite receiver. When you press the RECOVER button as described on page 41, the remote control sends commands to your remote TV to change channels or video inputs to try to get you back to watching satellite programming.
Page 30: Changing The Tv1 And Tv2 Output Channels
Chapter 2 Receiver Description and Installation Removing the Recover Button Channel Programming The following instructions describe how to reset the RECOVER button to the way it was delivered to you from the factory. 1. Press and hold the TV mode button until all the other mode buttons light up, and then let go of the button.
Page 31: Connecting The Receiver To The Phone Line
DSL filter between the receiver’s back panel and the HONE telephone wall jack to successfully connect with the DISH. You can obtain a filter from your DSL provider. Phone Line Connection Run a telephone cable with a standard RJ-11 connector from the receiver’s back panel to an active telephone connection.
Page 32: Connecting The Receiver To A Dish Antenna System
Note: Before you can begin connecting your receiver to your dish antenna, you must first complete the preceding sections on connecting your TVs to the receiver. Once you have a dish antenna system installed and peaked for maximum signal strength, complete the following instructions to connect the dish antenna system to the receiver.
Page 33 8. Select to exit the menu. An screen will Cancel Point Dish Attention open asking if the mounting and positioning of your dish is complete with a indication in the screen. If the answer is yes, Locked Point Dish select Yes.
Page 34: Optional-Connecting Vcrs To The System
11. Do not disturb the receiver while the receiver’s memory is being upgraded. : If you are installing other DISH Pro or DISH Pro Plus receivers, Note be sure to run on all of them and allow them to take the Check Switch necessary software upgrade.
Page 35: Optional-Connecting To An Off-Air Antenna Or Cable
Optional—Connecting to an Off-Air Antenna or Cable If you want to receive channels from an off-air antenna or cable in addition to your satellite receiver programming, connect the off-air antenna/cable into your TV distribution equipment. For the nearby TV receiving programming from , the off-air 3–4 O...
Page 36: Optimize Your Remote Controls
Chapter 2 Receiver Description and Installation Optimize Your Remote Controls Change the Address Tip: You can also When you receive your system, both remote controls and the receiver have use this procedure been set to communicate on address 1. However, because UHF signals travel to change the long distances and go through walls, a neighbor’s UHF Pro remote could Primary Remote...
Page 37: Attach A Uhf Attenuator
Optimize Your Remote Controls Attach a UHF Attenuator Stray UHF signals can block signals from the remote control to the receiver. To prevent blocks, you can install a 10 dB attenuator (you can buy one from a consumer electronics parts store). : This will help keep out stray UHF signals, but also reduces how far Note away you can use the remote control.
Page 38: Setting Up Tv1 To Operate In Uhf Pro
You can set your receiver to operate your TV1 using another UHF Pro remote control (sold separately) by completing the following instructions: If you set up your DISH 322 to operate the side using UHF Pro, the two UHF Pro remotes for this receiver will interfere with each other when operated at the same time.
Page 39: Setting Up Tv1 To Operate In Ir
Setting Up TV1 to Operate in IR Setting Up TV1 to Operate in IR The following instructions describe how to set up TV1 to operate in IR only. 1. Perform the following with an existing remote control: a. Open the screen by pressing MENU-6-1-8 on TV1 UHF Pro Setup the remote control.
Page 40 Chapter 2 Receiver Description and Installation Notes Page 36...
Page 41: Using The System
This section describes how to use the remote controls with your satellite receiver. The remote control must be in SAT mode for the buttons to control the satellite receiver. You can also use the remote to control your VCR and other Tip: Remote devices (see Control Other Devices with the Remote Controls on page 75).
Page 42: Arrow Buttons
Chapter 3 Using the System Volume Button Press the minus (-) side of the VOLUME button to lower the TV volume. Press the plus (+) side of the VOLUME button to raise the TV volume. : You must program the remote to control your TV for the VOLUME Note button to work as described.
Page 43: Info Button
Using the Remote Controls Recall Button Press the RECALL button to go back to the last satellite receiver channel you were watching. Press it again to switch between the last two satellite receiver channels you were watching. Info Button •...
Page 44 Chapter 3 Using the System Number Pad Buttons When watching a program or with the open, use these Program Guide buttons to enter a channel number to change to that channel. • When the is open, you can skip ahead and then back a Program Guide number of hours.
Page 45: Recover Button
Using the Remote Controls Recover Button Press the RECOVER button if you accidentally change the channel or video input on your TV and cannot get the picture back from your satellite receiver. When you press the RECOVER button as described below, the remote control sends commands to your TV to change channels or video inputs to try to get you back to watching satellite programming.
Page 46: Using The Menus
Chapter 3 Using the System Using the Menus The menus make using the receiver and selecting programs quick and easy. Use the menus to control the receiver and to use its features, such as setting locks, choosing a program, or creating a favorites list. Tip: Remote Control 1 is used to Open and Close Menus...
Page 47 Using the Menus • When watching a program, open the menu. Themes and Search • Display the Browse Banner • To close a menu and return to watching a program, press either the VIEW TV or CANCEL button. : If you do not do anything in a menu for several minutes, the Note menu automatically closes.
Page 48: Selecting Menu Options
Chapter 3 Using the System Selecting Menu Options When you select a menu option, the option takes effect right away. You can select a menu option in either of two ways: • If the option has a number next to it, press the number on the NUMBER PAD button that matches this number.
Page 49: Changing Channels
Favorites List All Chan Tip: If the program list is active, the Program Guide shows all of the channels available from is on a channel that DISH. If the list is active, the displays only the All Sub Program Guide is not part of your channels in your subscription.
Page 50 Chapter 3 Using the System Changing the Channel in the Program Guide Tip: When using the Program Guide, do 1. Press GUIDE to open the Program Guide you want to know who is in the movie you’re about to watch? Press the INFO button to find out.
Page 51: Displaying Program Information
Displaying Program Information Displaying Program Information The Program Banner provides information about the program Program Banner you are watching. The receiver displays the Program Banner a few seconds at the top of the TV screen every time you change the channel or press the remote control VIEW TV button. The Browse Banner You can use the to change channels or to see what other...
Page 52: Using The Browse Banner
Chapter 3 Using the System Using the Browse Banner Tip: When using the 1. Press the BROWSE (RIGHT ARROW) button to open the Browse Banner, do Browse Banner you want to know when the movie you’re about to watch was made? Press the INFO button to find out.
Page 53: Using Favorites Lists
Using Favorites Lists Ordering Pay-Per-View Programs 1. Highlight the desired pay-per-view program in the Program Guide press the SELECT button. A message similar to the following displays: 2. To buy the pay-per-view program, select the option. The receiver displays a confirmation menu. : Once you confirm an order for a pay-per-view program, you Note cannot cancel the order and you will be billed for it.
Page 54 Chapter 3 Using the System Creating or Changing a Favorites List You can create, add channels to, and remove channels from a Favorites List 1. Press the MENU-8 to open Favorites 2. Select the that you want to create or change. Favorites List : You cannot modify the lists.
Page 55 Using Favorites Lists Naming a Favorites List 1. Press MENU-8 to open Favorites 2. Select the that you want to change. Favorites List 3. Select the option. Edit Name : You cannot change the name of the list. Note All Chan All Sub 4.
Page 56: Using Timers
Chapter 3 Using the System Using Timers Event timers let you set up the receiver to tune to future programs and/or record them on a VCR (TV1 only). An “event” is a program, sports event, pay-per-view movie, or anything else on satellite TV. •...
Page 57 Using Timers • Select the option to continue with the event Cancel timer. • Select the option to stop the event timer. Stop Timer : This stops only this instance of a Note Mon.-Fri Daily timer. The timer will operate the next time it is Weekly scheduled.
Page 58: Setting Up A Manual Event Timer
Chapter 3 Using the System Setting Up a Manual Event Timer 1. Press the MENU button. 2. Select the option. Timers 3. Select the option. The receiver displays the Create Create a Manual menu. Event Timer 4. Select a option. Timer Type : VCR timers are available through TV1 menus only.
Page 59: Overlapping Timers
Using Timers Overlapping Timers If you try to create event timers for overlapping programs, the receiver displays a screen with the dates and times of both programs. The receiver also displays this screen if a program time has changed, causing one timer to overlap another.
Page 60 Chapter 3 Using the System Maximum Number of Event Timers You can create a limited number of event timers. If you try to create more, the receiver displays a menu giving you the option to delete an existing timer. If you do not delete an existing timer, you will not be able to create any new ones.
Page 61 Using Timers Deleting an Event Timer 1. Press the MENU button. 2. Select the option. The receiver displays the menu. Timers Timers 3. Select an event timer(s) that you want to delete. A check mark appears in the box next to the event timer(s). 4.
Page 62 Chapter 3 Using the System : VCR setup is only available through TV1 menus. Note To set up TV1 to control a VCR, use Remote Control 1 at the nearby TV and do the following: 1. Press the MENU button. 2.
Page 63: Using Themes And Search
Using Themes and Search Setting Up a VCR for VCR Timers After you have properly set up the receiver to control the VCR during VCR timers, complete the following to set up the VCR to operate when you set a VCR timer.
Page 64 Chapter 3 Using the System Search 1. Open the screen by doing one of the following: Search • Press the ) button on the remote control. Pound • While watching a program, press the LEFT ARROW button to display the menu.
Page 65 Using Themes and Search 5. Select Search 6. When the receiver displays the you have the following Search Results, options: • Use the UP and DOWN ARROW buttons to scroll through the results. Use the PAGE UP and PAGE DOWN buttons to scroll a page at a •...
Page 66: Using Locks
Chapter 3 Using the System 3. At the screen, you have the following options: Search History • —Select one of the items and then select Search Search • —Select one of the items and then select to make changes. Edit Edit •...
Page 67 Using Locks Locking and Unlocking the Receiver You must lock the receiver for any receiver you set to take effect. To Locks lock the receiver, you must first create a password. If you forget your password, you will need to speak with a Customer Service Representative. If you have a Personal Identification Number (PIN), you will need to give it to the Customer Service Representative.
Page 68 Chapter 3 Using the System Creating or Changing Rating (Content) Code Locks 1. Press the MENU button. 2. Select the Locks option. 3. If the receiver is locked, enter the password using the number pad buttons. The receiver continues to display stars (*) as you enter the digits of the password.
Page 69 Using Locks not deemed so intense as to require that parents be strongly cautioned beyond the suggestion of parental guidance. There is no drug use content in a PG-rated motion picture PG-13—Parents Strongly Cautioned. Some Material May Be A PG-13 rating is a sterner Inappropriate For Children Under 13.
Page 70 Chapter 3 Using the System Programs created before MPAA rating system NR/AO—Not Rated. have an NR/AO rating. Also, if connection to the satellite is lost, the NR/AO rating appears. TV Ratings TV Ratings contain information about the audience and a content label. Audience Ratings of TV Ratings This program is designed to be appropriate for all TV-Y—All Children.
Page 71 Using Locks This program is specifically designed TV-MA—Mature Audience Only. to be viewed by adults and therefore may be unsuitable for children under 17. This program may contain one or more of the following: crude indecent language (L), explicit sexual activity (S), or graphic violence (V).
Page 72 Chapter 3 Using the System 5. Highlight the channel that you want to lock. If necessary, press the UP or DOWN ARROW button to see the channel. You can also enter each channel number using the NUMBER PAD buttons. 6. Press the SELECT button to lock or unlock the highlighted channel. If the box next to the channel has a mark, the channel is locked.
Page 73 Using Locks 3. If the receiver is locked, enter the password using the NUMBER PAD buttons. The receiver continues to display stars (*) as you enter the digits of the password. As soon as you enter the fourth digit of the option.
Page 74 Chapter 3 Using the System Changing the Receiver Password 1. Press the MENU button. 2. Select the option. Locks If the receiver is locked, enter the password using the NUMBER PAD buttons. The receiver continues to display stars (*) as you enter the digits of the password.
Page 75: Personal Identification Number
Personal Identification Number 7. Enter the new password again for confirmation, using the NUMBER PAD buttons. The receiver continues to display stars (*) as you enter the digits of the password. As soon as you enter the fourth digit of the option.
Page 76: Turning Caller Id On And Off
Chapter 3 Using the System Caller ID Screens When you receive a call, you will see a popup screen. Caller ID You can select to eliminate the message. If you do nothing, it will disappear after 20 seconds. If you are in a menu when a call comes in, you will see a different Caller ID popup screen.
Page 77: Resetting To Factory Default Settings
Resetting to Factory Default Settings 5. Select or select Enable Caller ID Disable Caller ID 6. Select Done Resetting to Factory Default Settings : Resetting the receiver to factory default settings discards all Note Favorite except the lists. Lists All Chan All Sub : If you have set any locks on the receiver and the receiver is locked, Note...
Page 78: Changing Program Languages
Chapter 3 Using the System Changing Program Languages You may be able to change the language of some programs. An alternate language may not be available for all programs. Some programs, such as movies, show at the start whether an alternate language is available. An alternate language applies only to the audio part of a program and does not change the language used in the menus displayed by the receiver.
Page 79: Control Other Devices With The Remote Controls
You must set up the remote to control a device like a TV or a VCR. See Set Up the Remote to Control Other Devices below. Use the remote control’s mode buttons, SAT (satellite receiver), TV (for a TV), VCR (for a VCR or a DVD player), and AUX (“auxiliary,” for a second TV, a second VCR or DVD player, a tuner, or an audio amplifier) to set the remote to the right mode for the device.
Page 80 Chapter 3 Using the System Setting SAT Auto-Tune Channel 1. Make sure the remote control operates your TV. 2. Press and hold the TV mode button until all four mode buttons are lit. 3. Press STAR (*), then enter the channel used for viewing satellite TV. You can enter up to three digits in the range of 002 to 125.
Page 81: Set Up The Remote Control
Control Other Devices with the Remote Controls Set Up the Remotes to Control Other Devices Over the next few pages we tell you how to use the remote to control a TV, a VCR, a DVD player, a tuner, or an amplifier. To use the remote to control other devices, you must first program it to control these other devices.
Page 82: Scan For Device Codes
Chapter 3 Using the System 6. If you want to program See Limited Mode for more Limited Mode, press 1. If not, information. skip to step 7. 7. Press the POUND (#) button. If you entered the code correctly, the mode button flashes three times.
Page 83: Check The Device Codes
Control Other Devices with the Remote Controls 6. Press the UP or DOWN As you press the UP or DOWN ARROW button repeatedly ARROW button, the remote is until the device turns off. trying each code in the memory to see if it can turn off your device.
Page 84: Remote Control Buttons
Chapter 3 Using the System 3. For AUX mode only. The first For example, if the TV code is 570, group of flashes tells you what the AUX mode button flashes once the AUX mode controls. A quickly (indicating 0 for TV), quick flash (zero) before the pauses, flashes five times, pauses, three-digit code is for a TV;...
Page 85: Mute Button
Control Other Devices with the Remote Controls Mute Button Press the MUTE button to turn the TV sound on or off. Volume Button Press this button to raise (+) or lower (-) the TV sound volume. Up and Down Arrow Buttons Use the UP and DOWN ARROW buttons to change channels on the TV.
Page 86: Power Button
Chapter 3 Using the System Control a DVD (or a VCR or a Second DVD or a VCR Player) Only the buttons described here control a DVD or VCR player. Some of the buttons described here may not control your DVD or VCR player. See the user’s manual that came with your DVD or VCR player for information about the features.
Page 87: Control A Tuner Or Amplifier
Control Other Devices with the Remote Controls • Press the RECORD button to record on a videotape. • Press the SELECT button to play or to go back to playing a videotape or DVD. Control a Tuner or Amplifier Only the buttons described here control a tuner or amplifier. Some of the buttons described here may not control your tuner or amplifier.
Page 88 Chapter 3 Using the System Select Button The SELECT button works as the INPUT SELECT button for the tuner or amplifier. Other Remote Control Features Switch Between TV and AUX Device Volume Control When you set up the remote to control a TV, the mute and volume buttons control the TV volume.
Page 89: Testing The System
Testing the System 4. Press the 0 number button. 5. Press the POUND (#) button. The TV mode button flashes three times. 6. Press the SAT mode button. 7. Press the plus (+) and minus (-) sides of the VOLUME button. The TV’s volume changes and the TV mode button lights instead of the AUX mode button.
Page 90: System Updates
Chapter 3 Using the System Telephone Connection Test This test checks that the receiver telephone connection is correct. Select the option to begin the test. The receiver displays a message asking Connection you to wait until the test is done. •...
Page 91: System Updates
System Updates 6. Press the UP or DOWN ARROW button to enable or disable the automatic update feature. : If you disable this feature, no new information Note Program Guide will be available until the you turn off the receiver. 7.
Page 92: Point Dish And Check Switch
The Point Dish and Check Switch screens are helpful to the Customer Service Representative. You may be asked to display these screens when you call DISH. Even though there are items that can be changed, only change them when specifically directed by a Customer Serivce Representative.
Page 93: Reference
3. Visit mydish.com/chat for 24/7 support. 4. For more information, call the Customer Service Center at 1-800-333-DISH (3474), or visit mydish.com. Note: Before calling the Customer Service Center, have ready the date of purchase and either your customer account number, the receiver conditional access number, or the receiver model number.
Page 94 • Make sure that the satellite dish has a clear line of sight to the signal, or there may be other satellite. Check whether branches or leaves have grown into the interference.
Page 95 Or, the receiver connections are tight and dry (for outdoor cables). may have temporarily lost the • Make sure that the satellite dish has a clear line of sight to the signal. satellite. Check whether branches or leaves have grown into the line of sight.
Page 96: Using The Remote Control
• Make sure the remote control(s) are set the address(es) used by the satellite to the same address(es) used by the receiver. satellite receiver. See page 32 for information on changing the remote control address. • You may be using the wrong remote •...
Page 97: Hearing A Program
Troubleshooting Tables What Is Happening Possible Reason What to Do You use a pyramid type IR extender (not a • The IR sensor on the extender that • Make sure that the extender that “mouse tail”), and it does not seem to work. receives the remote control signals may receives the signal from the remote not be facing the remote control.
Page 98 You cannot access DISH • Someone is using DISH Home or • Exit from DISH Home or Customer Support on the other TV Home or Customer Customer Support on the other (nearby or remote).
Page 99: Watching A Program
(for outdoor cables). Make sure that the satellite dish has a clear line of sight to the satellite. Check whether branches or leaves have grown into the line of sight.
Page 100 • Unlock the receiver for the Program Guide to display hidden hide certain programming. channels. • If your setup includes a multi- • Do the Check Switch procedure (see the installation dish switch, you may need to do instructions for details). the Check Switch procedure. Changing Channels What Is...
Page 101 Troubleshooting Tables Using Favorites Lists What Is Possible Reason What to Do Happening You press the remote • If you have not added channels to • You must add channels to a custom Favorite List before you can Guide button while the any custom Favorite List, you apply it.
Page 102: Using Event Timers
The receiver cannot connect • Maybe the receiver is connected to • Install a DSL filter between the receiver and the telephone wall to DISH. a DSL (Digital Subscriber Line) jack. phone line. You pick up the telephone to •...
Page 103 Troubleshooting Tables What Is Happening Possible Reason What to Do You set up an event timer, • The program time may have • If the receiver is on and finds an event timer overlap, it displays but the timer does not changed so that the event timer the Event Timer Scheduling Conflict menu.
Page 104 Chapter 4 Reference Notes Page 100...
Page 105: Device Codes
Device Codes These tables contain the manufacturer codes for programming the remote to control your TV, a VCR, DVD player, or audio amplifier. Every attempt has been made to include all codes. If your device brand is not listed or if the codes do not work, the remote may not control your device. In some cases, codes may operate some but not all buttons shown in this guide.
Page 106 Chapter 4 Reference Codes Codes Codes Memorex 590, 627, 653, 654, Pioneer 502, 548, 576, 636, Signature 675, 683, 720 637, 648, 652, 654, 708 Silver 504, 505, 506, 542, Polaroid Simpson 571, 573, 627, 652, Portland 505, 526, 573, 652, 653, 654, 656, 728 Solavox 653, 654, 658, 727...
Page 107: Vcr Codes
Device Codes Codes Codes Codes Wards 536, 573, 607, 645, Finlandia Multitech 579, 588, 591, 675 650, 652, 653, 654, Finlux 549, 556, 588 562, 581, 592, 594, 682 656, 675, 682, 690, 715, 723, 724, 729 Fisher 549, 581, 584, 588, 610 Nikko White Westinghouse Fuji...
Page 108 Chapter 4 Reference Codes DVD Players Codes TV Code Code Sony 500, 501, 502, 768, 778 Norcent Sylvania Oritron Sylvania 554, 556, 567, 588, 678, 756 DVD Player Codes Panasonic 639, 663, 699, 714, Symphonic 588, 594 715, 716, 734, 765, If programming in AUX 813, 840, 841, 855, Note:...
Page 109: Tuner/Amplifier Codes
Device Codes Tuner/Amplifier Codes TV/DVD Combo Codes Tuner/Amplifier Codes Programming for If programming in AUX Sherwood 646, 670 Note: combination devices mode, press 2 before entering Program the remote control in Sony 639, 645, 687, 728, the tuner/amplifier code. 729, 730, 765, 766, TV mode and then in VCR (or 769, 771, 773, 775, AUX—press 1 before entering...
Page 110: Tv/Vcr/Tuner Combo Codes
Chapter 4 Reference TV/VCR/Tuner Combo Codes Program the remote control in TV mode using the TV code, then in VCR mode using the VCR code, and then tuner in AUX mode (press 2 before entering the tuner code) using the tuner code. Tuner Code Code...
Page 111: Appendix
Note: “Parts” means items included in this package, which may include the satellite dish assembly, receiver, LNBF, remote control, or dish mounting hardware. It does not include other parts purchased separately.
Page 112: If You Need Assistance
A one-year warranty becomes effective upon the activation of the DISH system or date of purchase, if bought separately. A proof of purchase is required to verify the purchase date. If an accessory has an expired warranty, no exchange will be issued. You may purchase replacement accessories from DISH or your local retailer.
Page 113: Residential Customer Agreement
To view this Residential Customer Agreement in Spanish, please visit dish.com or call us at 800-333-DISH (3474) and we will send you a copy. Para ver este acuerdo en español por favor visite dish.com o llame all 1-800-333-DISH (3474) y le enviaremos una copia.
Page 114 Services, such third party is wholly responsible for fulfilling such promotional offer or providing such promotional item, and DISH Network is not in any way responsible for such fulfillment unless the promotional offer or item was offered with DISH Network’s prior authorization, approval, permission or knowledge.
Page 115 C. Disconnection of Services. In addition to all other rights that DISH Network may have to disconnect your Services, DISH Network may disconnect your Services if: (i) you fail to pay any bill in full when it is due; (ii) we receive confirmation that you have received Services, or any part of the Services, without paying for them;...
Page 116 Agreement. You may not copy, modify or transfer any software provided in your DISH Network receiver(s), or any copy of such software, in whole or in part. You may not reverse-engineer, disassemble, decompile or translate such software, or otherwise attempt to derive its source code, except to the extent allowed under any applicable laws.
Page 117 Options to return your Equipment include, but are not limited to, the use of a shipping label and empty box provided by DISH Network by paying a Box Return Fee (as detailed in Exhibit 1) (which price is subject to change at any time) or scheduling a DISH Network in-home service call to remove the Equipment by paying a Service Call Fee (as detailed in Exhibit 1) charge (which price is subject to change at any time).
Page 118 Use of such copyright protection technology must be authorized by DISH Network or its suppliers or licensors, and is intended for home and other limited pay-per- view uses only, unless otherwise authorized by DISH Network or its suppliers or licensors. Reverse engineering or disassembly is prohibited.
Page 119 Agreement are cumulative and without prejudice to any other rights and remedies that DISH Network may have by reason of such default or breach at law, in equity, under contract or otherwise (all of which are expressly reserved).
Page 120 (unless you are receiving Services pursuant to a Pre-Pay Promotion). Returned Payment Fee $10.00 You make an EFT or check payment to DISH Network and it is subsequently returned. Shipping and Handling $15.00 DISH Network delivers hardware to you via regular delivery.
Page 121: Fcc Compliance
If trouble is experienced with this equipment, for repair or warranty information, please contact DISH at 1-800- 333-DISH (3474). If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 122: Radio Interference
Signal Strength Present at the Television The attenuator provided with the satellite receiver will limit the signal present at your television set to below the FCC signal strength limit of 75.6dBuV. If you choose not to install the provided attenuator, you must ensure that the signal strength present at the TV set does not exceed 75.6dBuV.
Page 123: Index
Index Connect Receiver to Nearby TV Connect Receiver to Phone Line Alternate Audio Connect Receiver to Remote TV(s) Attach a UHF Attenuator Connect to Off-Air Antenna⁄Cable 15, 21 Attenuator Connect VCR to Remote TV Connect VCR to System Connecting a VCR to the Nearby TV Connecting to an Off-Air Antenna Control a Tuner or Amplifier Back Panel...
Page 124 Caller ID Menus Federal Communications Commission Alternate Audio (FCC) Compliance Browse Banner Radio Interference Cancel Procedure Telephone Communication Dish Home Front Panel Favorites Arrow Buttons Highlighting Choices IR Sensor and IR Blaster Highlighting Menu Options Lock/Unlock List of Choices Power Button...
Page 125 Scan for Device Codes Pay-Per-View Programs Tuner or Amplifier Personal Identification Number Phone Line Connection TV /AUX Device Volume Control Phone System Setup Point Dish and Check Switch UHF Antenna Power Button Using Problems and Solutions Tables Using the Remote Control Remote TV...
Page 126 Index Setting Up TV1 to Operate in IR TV Antenna/Cable In TV2 Connections Signal Quality, Satellite 15, 21 CH 21–69 Out Signal Strength Smart Card Door Solar Interference Special Considerations When Using Event Timers UHF Antenna 15, 20 S-Video Out Unlock Front Panel System Updates Updates...
Page 127 Index OTES Page 123...
Page 128 Index OTES Page 124...

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