Transferring Calls - Aastra 6751i User Manual

Transferring Calls

Blind Transfer
A blind transfer is when you transfer a call directly to another extension without consulting with
the person receiving the call. To do this, simply complete the transfer immediately after you have
entered the number. The call goes directly to the extension or outside line you transferred to. If the
party you are transferring the call to does not answer, the transferred call rings back to your
extension.
Consultive Transfer
You also have the option to consult with the person you are transferring the call to, before you
complete the transfer. To do this, remain on the line until the receiving party answers the call. After
consulting with the receiving party, you can either complete the transfer or cancel the transfer to go
back to the original call.
The 6751i has a Transfer Key configured on the UP arrow of the Navigation Keys. Use the
following procedure to transfer a call to another extension. Use the following illustration as a
reference. .
1. Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer.
2. Press the UP arrow key. You should hear a dial tone.
3. Dial the extension number (or the outside number) to Party 2. This is the Party for which you
want to transfer Party 1.
4. To complete a "blind" transfer, press the UP arrow key again before the receiving end answers.
To complete a consultive transfer, remain on the line to speak with the Party 2, before pressing
the UP arrow key again to transfer Party 1 to Party 2. To cancel the transfer, select Cancel on
the display screen.
Model 6751i IP Phone User Guide
IP Phone UI
Transfer
Key
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