Access To Screens And Systems - Polycom IP 7000 User Manual

Access to Screens and Systems

Symptom
There is no response when you
press a feature key.
The display shows "Network Link
is Down."
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Problem
The phone is not in an active
state.
The network cable is not properly
connected.
Troubleshooting Your Phone
Corrective Action
Do one of the following:
• Press the keys more slowly.
• Call the phone to confirm that inbound
call display and ringing is normal. If
successful, try to press feature keys
within the call to access the Directory
or Buddy Status screens, for example.
• To confirm the line is actively
registered to the call server, press the
Menu key, and then select Status >
Lines > Line Information. From the
Line Information screen, verify that
your phone line is registered.
• Restart the phone to attempt
re-registration with the call server.
(See Restarting the Phone
4-16.)
See Power and Startup on page 5-3.
on page
5 - 5