3Com EtherLink 3C980C-TXM User Manual
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3Com EtherLink 3C980C-TXM User Manual

10/100 pci server network interface card with dynamicaccess technology
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http://www.3com.com/productreg
Part No. 09-1842-001
Published January 2000
EtherLink
10/100 PCI NIC

User Guide

3C980C-TXM 10/100 PCI server network
interface card with DynamicAccess
technology
Server
®
®

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Summary of Contents for 3Com EtherLink 3C980C-TXM

  • Page 1: User Guide

    EtherLink Server ® 10/100 PCI NIC User Guide 3C980C-TXM 10/100 PCI server network interface card with DynamicAccess ® technology http://www.3com.com/ http://www.3com.com/productreg Part No. 09-1842-001 Published January 2000...
  • Page 2 3Com Corporation. 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change.

  • Page 3: Table Of Contents

    ONTENTS NTRODUCTION Overview Advanced Server Features Load Balancing Self-Healing Drivers Failover VLANs Server Features Using Other NICs Hot Plug NIC Installation Remote Wake-Up Managed PC Boot Agent (MBA) Software Desktop Management Interface (DMI) 2.0 Remote System Alerts NSTALLING AND ONNECTING THE Safety Precautions Installation Requirements Preparing the NIC and the Computer...
  • Page 4 Software Installation Requirements Netware Packet Receive Buffers Slot Numbers for Multiple NICs Obtaining Slot Numbers Installation and Configuration Instructions Load the 3Com EtherLink Server CD Copy the Driver Specify the Slot Number Load the Driver Set Up Another NIC Install Server Features...
  • Page 5 Disabling the 3Com Logo ROUBLESHOOTING THE Interpreting the LEDs Viewing the NIC LEDs in the Diagnostics Program Accessing the 3Com Knowledgebase Accessing the 3Com NIC Help System Accessing Other Information Troubleshooting the Network Connection Troubleshooting Remote Wake-Up Removing the Network Driver...
  • Page 6 INDOWS Overview Running the Network Test Running the NIC Test Running the Remote Wake-Up Test Viewing Network Statistics Using the 3Com Icon in the Windows System Tray Enabling the Icon Displaying Network Statistics NIC W NSTALLING A HILE NSTALLING THE...
  • Page 7 Access by Analog Modem Access by Digital Modem 3ComFacts Automated Fax Service Support from Your Network Supplier Support from 3Com Returning Products for Repair NDEX ORPORATION IMITED ARRANTY EGULATORY NFORMATION OFTWARE ICENSE GREEMENT RODUCT EGISTRATION...

  • Page 9: Introduction

    NTRODUCTION Overview ® ® The 3Com EtherLink Server 10/100 PCI NIC model number 3C980C-TXM connects a PCI-compliant server computer to an Ethernet or Fast Ethernet network. ® Parallel Tasking II hardware technology plus a powerful ® suite of DynamicAccess technology software features relieve network congestion and ensure high performance and maximum bandwidth availability.

  • Page 10: Advanced Server Features

    (heartbeat packets)—Can signal a possible computer power loss or theft. Advanced Server Features 3Com DynamicAccess technology advanced network software adds intelligence to the NIC to improve network performance, management, and control. DynamicAccess server features relieve network congestion and ensure high performance and maximum bandwidth availability.

  • Page 11: Self-Healing Drivers

    Advanced Server Features protocols and frame types. One NIC is designated the primary NIC and the others secondary NICs. Figure 1 Types of Load Balancing Arrangements Transmit-only Bidirectional Server Primary Secondaries Primary Secondaries Switch ® ® Clients Self-Healing Drivers Self-healing drivers (SHDs) work together with RSLs to maintain the network connection.

  • Page 12: Vlans

    1: I HAPTER NTRODUCTION In a bidirectional load balancing arrangement, all NICs receive packets. If any NIC fails, receive load balancing is disabled, and the other NICs continue transmit-only load balancing activity. Receive load balancing is restored when new connections are established with clients. If any NIC in a bidirectional arrangement fails, receive load balancing is disabled, and the other NICs continue transmit-only load balancing activity.

  • Page 13: Server Features Using Other Nics

    Hot Plug NIC Installation If your computer supports PCI hot plug specifications, you can add a new 3Com NIC or remove and replace a 3Com NIC without turning off power to the computer. Hot plug NIC installation allows you to expand connections without...

  • Page 14: Remote Wake-Up

    For instructions on performing a hot plug NIC installation, refer to your computer documentation and to the HOTPLUG.TXT file in the HELP directory on the 3Com EtherLink Server CD. Remote Wake-Up Remote Wake-Up is the ability to remotely power-on a computer for after-hours administration.

  • Page 15: Managed Pc Boot Agent (Mba) Software

    (MBA) on page For detailed information on the MBA, see the Managed PC Boot Agent User Guide, located with the MBA software on the 3Com EtherLink Server CD. Desktop Management Interface (DMI) 2.0 DMI 2.0 enables managed computers and net computers to report details about themselves and their peripheral devices across the network to a DMI 2.0-compliant...

  • Page 16: Remote System Alerts

    1: I HAPTER NTRODUCTION For instructions on installing the 3Com DMI Agent, see Installing the 3Com DMI Agent on page For more detailed information on DMI, go to: http://www.3com.com/managedpc Remote System Alerts The NIC can be configured to continuously transmit a packet to an alert target management station.

  • Page 17: Installing And Connecting The Nic

    WARNING: Make sure that the computer power cord is unplugged. Only properly trained and authorized personnel should perform service. Contact the computer manufacturer for information about safe service techniques. Installation Requirements The following items are required for hardware and software installation. NIC—At least one 3C980C-TXM NIC.

  • Page 18: Preparing The Nic And The Computer

    PCI 32-bit specifications, revision 2.1 or higher. Drive—CD-ROM. Cable—Category 5 UTP. Connector—RJ-45. Software—One 3Com EtherLink Server CD with DynamicAccess technology software and network drivers. Operating system—One of the following: Microsoft Windows NT version 4.0 with the most recent Service Pack available from Microsoft technical support (www.microsoft.com).
  • Page 19 Preparing the NIC and the Computer 2.2, Remote Wake-Up is automatically enabled through the PCI bus and no Remote Wake-Up cable is required. 2 Make sure that cable requirements are met. The RJ-45 port provides a 10 Mbps or 100 Mbps connection automatically, depending on the speed of the connected hub or switch.

  • Page 20: Installing And Connecting The Nic

    2: I HAPTER NSTALLING AND ONNECTING THE 9 Write down the MAC address of the NIC and note the relative position of the intended PCI slot. This information is helpful when you are installing the network drivers and connecting the cables to the hub or switch.
  • Page 21 Installing and Connecting the NIC T X D A T A A C T 1 0 0 –...
  • Page 22 The next step is to install the software. If your site network installation procedures require you to verify that installed hardware is functional before you install software, run the 3C90XCFG.EXE DOS diagnostics program before installing the driver. This program is located on the 3Com EtherLink Server CD.

  • Page 23: Installing Software

    files on the 3Com EtherLink Server CD. If you do not have access to a computer that has a CD-ROM drive, contact 3Com to order installation diskettes for the 3Com EtherLink Server CD: Toll-free number within the United States and Canada:...

  • Page 24: Creating Diskettes In Windows

    DynamicAccess technology server features, and associated text files. The installation diskettes do not contain the user guide that is available on the 3Com EtherLink Server CD. You need five diskettes, labeled Disk 1–Disk 5.

  • Page 25: Installing And

    Before you install software, you may want to verify that the installed server NICs are functional or change their configuration settings by running DOS diagnostics. Use the 3C90XCFG.EXE program located on the 3Com EtherLink Server CD. If you are installing the software during the installation of...
  • Page 26 3: I HAPTER NSTALLING AND ONFIGURING IN INDOWS 3 Insert the 3Com EtherLink Server CD in the CD-ROM drive. 4 From the Windows Start menu, select Settings/Control Panel. 5 Double-click the Network icon. 6 In the Network window, click the Adapters tab.
  • Page 27 When DynamicAccess server features are installed, NICs bind to the DynamicAccess protocol and real protocols bind to the DynamicAccess Miniport. Do not modify these bindings. 15 Remove the 3Com EtherLink Server CD from the CD-ROM drive. 16 Restart the computer. Table 1 SHD Parameters (Windows)

  • Page 28: Installing In Windows 2000

    3: I HAPTER NSTALLING AND ONFIGURING IN INDOWS Table 1 SHD Parameters (Windows) (continued) Range of Values Field (Defaults in Bold) Description Sampling Ratio 0–100 percent Sampling Ratio establishes a rate of error accumulation. Every second, the error counters are diminished by the Sampling Ratio.
  • Page 29 Installing in Windows 2000 2 Insert the 3Com EtherLink Server CD in the CD-ROM drive. 3 In the first wizard window, click Next. 4 In the next window, click Next. 5 In the next window, check the Search for CD-ROM Drives box and clear all other check boxes.

  • Page 30: Verifying Successful Installation

    The following procedures update a previous installation of the network driver and NIC diagnostic software in Windows. Windows NT 1 Turn on the power to the computer and start Windows. 2 Insert the 3Com EtherLink Server CD in the CD-ROM drive.

  • Page 31: Windows 2000

    (Windows) on page Windows 2000 1 Turn on the power to the computer and start Windows. 2 Insert the 3Com EtherLink Server CD in the CD-ROM drive. 3 Right-click the My Network Places icon and select Properties from the menu.

  • Page 32: Configuring Groups And Vlans

    3: I HAPTER NSTALLING AND ONFIGURING IN INDOWS 11 Follow the installation prompts. When the installation is finished, click Finish. 12 If you want to change SHD parameter settings, follow these steps: a Right-click My Network Places and select Properties from the menu.
  • Page 33 With the 3Com EtherLink Server 1000 PCI NIC, you can specify failover to another EtherLink Server 1000 PCI NIC or to a 3Com EtherLink 10/100 PCI server NIC. If you choose to failover to the EtherLink 10/100 PCI NIC, you must disable load balancing for that group.

  • Page 34: Working With Server Features

    3: I HAPTER NSTALLING AND ONFIGURING IN INDOWS group support all offload features but one NIC supports only TCP Checksum, then offload support for the group is limited to TCP Checksum. Observe these VLAN configuration guidelines: Assign a VLAN ID number to each VLAN. If you are not using a DHCP server, each VLAN that is using IP services requires an IP address and subnet mask.

  • Page 35: Windows Nt

    Configuring Groups and VLANs In the Load Balance/RSL window, you can create and change Load Balancing/RSL groups. The NICs in a group work together to route traffic efficiently and to recover from failures. In the VLANs window, you can set up virtual LANs. All groups listed on the Load Balance/RSL window also appear as groups in the VLAN window.

  • Page 36: Creating A Group

    3: I HAPTER NSTALLING AND ONFIGURING IN INDOWS Creating a Group 1 Click the Load Balance/RSL tab. 2 In the Load Balance/RSL window, click Create Group. 3 In the Create Group dialog box, type a group name. 4 Set the load balancing: To enable transmit load balancing—Clear the Receive Load Balance Enabled check box and check the Transmit Load Balance Enabled box.

  • Page 37: Specifying A Dedicated Ip Address

    Configuring Groups and VLANs 3 Click Add NIC. The NIC appears as part of the group in the Load Balancing/RSL list box. If you click Add NIC repeatedly, NICs are added to the group in the order that they are listed after the first NIC you selected.

  • Page 38: Changing An Ip Address

    3: I HAPTER NSTALLING AND ONFIGURING IN INDOWS Changing an IP Address If another device is using a bidirectional load balancing group's dedicated IP address, you must change either the other device’s IP address or that of the load balancing group.

  • Page 39: Specifying Traffic Priorities

    Specifying Traffic Priorities You can use the DynamicAccess Software Setup window to specify traffic priorities. 1 Double-click the 3Com DynamicAccess icon in the Windows Control Panel. The DynamicAccess Software Setup window appears. 2 Click the appropriate tab: Traffic Prioritization—Prioritize applications to ease bottlenecks in the network and allow critical applications to take network precedence.

  • Page 40: Disabling Load Balancing For A Group

    3: I HAPTER NSTALLING AND ONFIGURING IN INDOWS Disabling Load Balancing for a Group 1 Click the Load Balance/RSL tab. 2 In the Load Balance/RSL window: a Select a group from the Load Balancing/RSL Groups list. b Click Properties. 3 In the Group Properties dialog box: To disable receive load balancing only—Clear the Receive Load Balance Enabled check box.

  • Page 41: Deleting Or Editing A Vlan

    Specifying Failover from Gigabit to 10/100 PCI You can specify failover from a 3Com Etherlink Server 1000 PCI NIC to a 3Com EtherLink Server 10/100 PCI NIC. To ensure optimal performance, this type of failover requires that you disable load balancing for the group.

  • Page 42: Troubleshooting A Load Balancing Configuration

    To access a database of technical information that can help you diagnose and solve NIC installation, configuration, and upgrade problems, go to: http://knowledgebase.3com.com Table 2 Troubleshooting Load Balancing In Windows Symptom Receive load balancing fails to begin Check the Group Properties to verify functioning.

  • Page 43: Changing Windows 2000 Property Settings

    Configuring Groups and VLANs Changing Windows 2000 Property Settings If you receive warnings about inconsistent property settings (for example, the 802.1p Support property) while creating a group, use the following procedure to change a NIC property: 1 Right-click the My Computer icon and select Properties from the menu.

  • Page 45: Installing And

    Before you install software, you may want to verify that the installed server NICs are functional or change their configuration settings by running DOS diagnostics. Use the 3C90XCFG.EXE program located on the 3Com EtherLink Server CD. The instructions in this topic demonstrate the fundamentals of setting up a sample configuration.

  • Page 46: Slot Numbers For Multiple Nics

    5 Install the second 3Com EtherLink Server NIC. 6 Follow the installation instructions in this chapter to install the driver on the second NIC. Each time you load the driver, the CONFIG command displays the slot numbers for all the 3Com Server NICs in the system.

  • Page 47: Installation And Configuration Instructions

    Select a driver. The Select a Driver screen appears, listing all previously saved drivers in the system. If this is the first installation of the 3Com server NIC driver, it does not appear in this list. 5 Press Insert. A system message for selecting a disk drive appears.

  • Page 48: Specify The Slot Number

    NSTALLING AND ONFIGURING IN 3C980C_TXM:\nwserver The Select a Driver to Install screen appears with the 3Com EtherLink Server NIC driver name highlighted. 8 Press Enter to select the driver. 9 Select Yes at the prompt to confirm the name of the driver to copy.

  • Page 49: Install Server Features

    3 Press F3. 4 Enter this command: 3C980C_TXM:\nwserver The following message appears: Product “3Com DynamicAccess Server Features” was found. Verify that this is the product you want to install before proceeding. Press <ENTER> to continue. Press <ESC> to abort installation.
  • Page 50 4: I HAPTER NSTALLING AND ONFIGURING IN 3 Select Edit AUTOEXEC.NCF file. 4 Make the following changes to the AUTOEXEC.NCF file: a Add a command to load the SE and LBRSL drivers before any commands to load LAN drivers. For example: load se load lbrsl b Add or verify the LOAD commands for the LAN drivers...

  • Page 51: Verify The Installation And Configuration

    ;Create a group with NIC 10001 primary and NIC 10002 secondary lbrsl group lb 10001 10002 ;To create a resilient server link group without load balancing (for ;use with NICs from manufacturers other than 3Com) use the rsl option: ;lbrsl group rsl 10001 10002 Verify the Installation and Configuration...

  • Page 52: Changing Netware Driver Configuration Parameters

    4: I HAPTER NSTALLING AND ONFIGURING IN If the link is functional, the following message appears: Link integrity test for primary slot #XXXXX passed. Changing NetWare Driver Configuration Parameters You can change parameters from the NetWare installation program Configuration screen. Table 3 lists the parameters shown on the Configuration screen.
  • Page 53 Changing NetWare Driver Configuration Parameters Table 3 NetWare Installation Program Configuration Parameters (continued) Range of Values Parameter (Defaults in Bold) Description Transmit/Receive 1–64000 Appears when Configure SHD is Error Threshold selected. Specifies threshold levels for Tx/Rx errors. A failure is reported when the threshold is exceeded during the sampling period.
  • Page 54 4: I HAPTER NSTALLING AND ONFIGURING IN 4 Press F3 to set the frame types. Use the arrow keys to select frame types. Select as many of the supported frame types as required. Adding frame types after exiting the installation program is best done by editing the AUTOEXEC.NCF file.

  • Page 55: Maintaining Groups

    Maintaining Groups 11 When you have set all the configuration values, select Save parameters and load driver. The installation program loads the configured driver and then writes the appropriate LOAD and BIND commands to the AUTOEXEC.NCF file. The system assigns a network number.

  • Page 56: Planning The Configuration

    Decide whether you want to use a foreign NIC in one of the groups. One foreign NIC (one that is not a 3Com EtherLink Server NIC) is allowed in one group per server. Decide which NIC is to be the primary NIC in each group.

  • Page 57: Adding A Group

    ;Create a group with NIC 10001 primary and NICs 10002 and 1003 secondary lbrsl group lb 10001 10002 10003 ;To create a resilient server link group without load balancing (for ;use with NICs from manufacturers other than 3Com) use the rsl option: ;lbrsl group rsl 10001 10002 10003 Adding a Group 1 Install the NICs.
  • Page 58 4: I HAPTER NSTALLING AND ONFIGURING IN 2 Make the following changes to the AUTOEXEC.NCF file: a Add or verify the LOAD commands for the LAN drivers for all slot-frame instances. b In each group, load the same protocols and frame types on the primary and all secondary NICs.

  • Page 59: Server Feature Commands

    Maintaining Groups Figure 6 AUTOEXEC.NCF File for Two Groups of NICs load se load lbrsl ;Define Group 1 primary NIC slot-frame instances load 3c980 slot=10001 frame=ethernet_802.2 name=p1_802.2 load 3c980 slot=10001 frame=ethernet_ii name=p1_ii ;Define Group 1 secondary NIC slot-frame instances load 3c980 slot=10002 frame=ethernet_802.2 name=p2_802.2 load 3c980 slot=10002 frame=ethernet_ii name=p2_ii load 3c980 slot=10003 frame=ethernet_802.2 name=p3_802.2...

  • Page 60: Display Status

    4: I HAPTER NSTALLING AND ONFIGURING IN Syntax lbrsl group lb addr RxIPAddr pri_slot sec_slot [sec_slot ...] lbrsl group rsl pri_slot sec_slot [sec_slot...] where: lb specifies a load balancing group. rsl specifies a resilient server link group. RxIPAddr is a dedicated IP address for the load balancing group pri_slot is the PCI slot number of the primary NIC.

  • Page 61: Help

    Maintaining Groups help This command displays the syntax for the DynamicAccess server features commands. Syntax lbrsl help link timeout When a group is being created, the software waits the number of seconds specified by this command for the link/topology check to finish and then displays timeout information.

  • Page 62: Retry Count

    4: I HAPTER NSTALLING AND ONFIGURING IN retry count This command sets the number of retries that the software attempts when a probe packet fails to appear at the receive end. After the retries, the software puts the board in Wait mode.

  • Page 63: Wait Timeout

    More than one non-3Com server NIC You can use only one NIC that is not a has been detected in one or more 3Com server NIC in one 3Com load groups on this server. balancing/RSL group per server. Check the groups and remove all but one of the non-3Com server NICs from the groups.

  • Page 65: Configuring The Nic

    ONFIGURING THE Configuration Settings The table below lists the configuration settings for the NIC. Before you change the NIC configuration settings, contact the system administrator. Settings Option Description (Defaults in Bold) Network Driver Specifies how to optimize the network Normal Optimization driver for your network by allowing Minimized CPU...

  • Page 66: Configuration Methods

    3Com NIC Diagnostics program for Windows 2000 program for Windows: Windows 1 Make sure that the 3Com NIC diagnostics program is installed. 2 Open the Windows Start menu. 3 Select Programs, and then 3Com NIC Utilities. 4 Click 3Com NIC Doctor.

  • Page 67: Configuring The Nic In Windows

    To change the NIC general configuration settings, such as network driver optimization, duplex mode, and media type: 1 Open the Windows Start menu. 2 Select Programs, and then 3Com NIC Utilities. 3 Click 3Com NIC Doctor. The 3Com NIC Diagnostics General screen appears. Click Help to obtain general information about the function of a screen.

  • Page 68: Configuring The Managed Pc Boot Agent (Mba)

    For details on using, configuring, and troubleshooting the MBA boot ROM, see the Managed PC Boot Agent User Guide, located with the MBA software on the 3Com EtherLink Server CD. The default NIC boot ROM setting is Disabled. This setting must be enabled to boot from the network.

  • Page 69: Booting From The Network

    Booting From the Network Booting From the Network The boot process for the MBA boot ROM varies depending on the type of computer you have (BBS BIOS-compatible or non-BBS BIOS-compatible). If the computer was purchased recently, it may be BBS (BIOS Boot Specification) BIOS-compatible.

  • Page 70: Disabling The 3Com Logo

    Managed PC Boot Agent User Guide, located with the MBA software on the 3Com EtherLink Server CD. Disabling the 3Com Logo To disable the 3Com logo that appears during startup: 1 Make sure that the NIC, the network driver, and the 3Com NIC Diagnostics program are installed.

  • Page 71: Troubleshooting The Nic

    To access a database of technical information that can help you diagnose and solve NIC installation, configuration, and upgrade problems, go to: http://knowledgebase.3com.com Interpreting the LEDs Three diagnostic light-emitting diodes (LEDs) are located below the cable connector. The LEDs operate as follows:...

  • Page 72: Viewing The Nic Leds In The Diagnostics Program

    HAPTER ROUBLESHOOTING THE Viewing the NIC LEDs in the Diagnostics Program To view the LEDs in the 3Com NIC Diagnostics program: 1 Make sure that the NIC, the network driver, and the 3Com NIC Diagnostics program are installed. 2 Open the Windows Start menu.

  • Page 73: Accessing Other Information

    1 Make sure that the NIC, its driver, and the 3Com NIC Diagnostics program are installed. 2 Open the Windows Start menu. 3 Select Programs, and then 3Com NIC Utilities. 4 Click 3Com NIC Doctor. The 3Com NIC Diagnostics General screen appears.

  • Page 74: Troubleshooting Remote Wake-Up

    2 Make sure that you are using the latest driver for the NIC. This driver is shipped with the NIC on the 3Com EtherLink Server CD. It can also be downloaded from the 3Com Software Library. Point your web browser to the 3Com home page (http://www.3com.com/).

  • Page 75: Removing The Network Driver

    Removing the Network Driver 4 Check the computer BIOS. a Boot the computer and enter the BIOS. If you do not know how to enter the BIOS, consult the computer documentation or contact the computer vendor. b Locate the Wake-Up on LAN event setting. c Verify that the setting is enabled.

  • Page 76: Windows Nt

    6: T HAPTER ROUBLESHOOTING THE Windows NT To remove the network driver: 1 Double-click the My Computer icon, then the Control Panel icon, and then the Network icon. The Network screen appears. 2 Click the Adapters tab. 3 Highlight the name of the NIC in the Network Adapters box, and then click Remove.

  • Page 77: Netware

    Removing Server Features NetWare To remove the network driver: 1 Enter this command at the prompt: NetWare 4.2: load install NetWare 5.0: load nwconfig 2 In the Installation Options screen, select Driver options. 3 In the Driver Options screen, select Configure network drivers.

  • Page 78: Windows 2000

    3 In the Other Installation Actions screen, select View/Configure/Remove installed products. The Currently Installed Products screen appears, listing software products that are installed in the system. 4 From the list of products, select 3Com DynamicAccess Server Features and press Del. 5 Select Yes to remove the software.

  • Page 79: Running Nic Diagnostics In Windows

    NIC D UNNING IAGNOSTICS INDOWS Overview The 3Com NIC Diagnostics program for Windows contains tests that can check the status of the following items: Network Remote Wake-Up To run NIC diagnostic tests on a computer running DOS or NetWare, use the 3Com Configuration and Diagnostics program for DOS (3C90XCFG.EXE) located on...

  • Page 80: Running The Network Test

    7: R NIC D HAPTER UNNING IAGNOSTICS IN INDOWS Running the Network Test Run the Network Test to check the NIC connectivity to the network. 1 On the Diagnostics screen, click Run Network Test. The Network Connectivity Test screen appears. 2 Click Start.

  • Page 81: Running The Remote Wake-Up Test

    Running the Remote Wake-Up Test Running the Remote Wake-Up Test At least two computers on the network must contain a 3Com NIC with EtherDisk 4.x or later software to run the Remote Wake-Up Test. 1 On the Diagnostics screen, click Run Remote Wake-Up Test.

  • Page 82: Using The 3Com Icon In The Windows System Tray

    Using the 3Com Icon in the Windows System Tray The 3Com icon, which can be enabled to appear in the Windows system tray, allows you to start the 3Com NIC Diagnostics program. It also allows you to view the NIC’s link speed and number of frames sent...

  • Page 83: Nstalling A

    Wizard detects installed NICs and installs drivers it finds for them from the Windows 2000 CD. If you want to install the latest software from the 3Com EtherLink Server CD after you finish installing Windows 2000, restart the server and follow the instructions for Windows 2000 in...

  • Page 84: Installation Instructions

    7 Remove the NetWare CD from the CD-ROM drive. 8 Insert the 3Com EtherLink Server CD in the CD-ROM drive. 9 Press F3. 10 Enter the location of the driver on the 3Com CD. For example: D:\nwserver 11 In the Driver Summary screen, select 3C980.LAN and press Enter.
  • Page 85 NetWare Fresh Installation 15 From the Options menu, select Continue. The installation continues. In NetWare 5.0, the Configure Server Properties windows appear. Locate the Network Boards list in the Protocols window. The installed NICs are listed in this window. Select each installed NIC and configure its protocols.

  • Page 87: Nstalling The 3C Om Dmi Agent

    Node address MAC address Driver version Additionally, depending on the features of your NIC, the 3Com DMI Agent allows you to view and configure advanced NIC features, including: Managed PC Boot Agent (MBA) software Remote Wake-Up events Workgroup keep-alive packet...

  • Page 88: System Requirements

    Compaq Insight Manager Management Station Intel LANDesk Client Manager Installation Instructions This section describes how to install the 3Com DMI Agent on a computer running Windows NT 4.0. Before installing the DMI Agent, log on to the computer with an account that has system administration privileges.
  • Page 89 To verify successful installation, use a DMI-compatible browser or a network management application that supports DMI 2.0 or 2.0s to verify that the 3Com NIC is present. See the 3Com DMI Agent User Guide or contact your system administrator for instructions.

  • Page 91: Specifications

    PECIFICATIONS Standards Conformance IEEE 802.3 10BASE-T IEEE 802.3u 100BASE-TX auto-negotiation NWay 10/100 auto-negotiation IEEE 802.3x full duplex auto-negotiation and flow control IEEE 802.1p/Q IEEE 802.1Q VLAN Tagging RMON Microsoft Server Design Guide 2.0 Net PC PCI 2.2 DMI 2.0 and 2.0s ACPI 1.0 Wired for Management 1.1a, 2.0 Pre-OS boot protocol support (PXE, BootP/DHCP, NCP, RPL)

  • Page 92: Network Interface

    C: S PPENDIX PECIFICATIONS Network Interface 10 Mbps Ethernet Ethernet IEEE 802.3 industry standard for a 10 Mbps 10BASE-T baseband CSMA/CD local area network 100 Mbps Ethernet Ethernet IEEE 802.3u industry standard for a 100 Mbps 100BASE-TX baseband CSMA/CD local area network Environment ˚...

  • Page 93: Technical Support

    3Com FTP Site Download drivers, patches, software, and MIBs across the Internet from the 3Com public FTP site. This service is available 24 hours a day, 7 days a week.

  • Page 94: 3Com Bulletin Board Service

    D: T PPENDIX ECHNICAL UPPORT To connect to the 3Com FTP site, enter the following information into your FTP client: Hostname: ftp.3com.com 192.156.136.12 Username: anonymous Password: <your Internet e-mail address> A user name and password are not needed with Web browser software such as Netscape Navigator and Internet Explorer.

  • Page 95: Access By Digital Modem

    Support from Your Network Supplier Access by Digital Modem ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to 64 Kbps. To access the 3Com BBS using ISDN, use the following number:...
  • Page 96 D: T PPENDIX ECHNICAL UPPORT When you contact 3Com for assistance, have the following information ready: Product model name, part number, and serial number A list of system hardware and software, including revision levels Diagnostic error messages Details about recent configuration changes,...

  • Page 97: Returning Products For Repair

    North America 1-800-527-8677 Returning Products for Repair Before you send a product directly to 3Com for repair, you must first obtain a Return Materials Authorization (RMA) number. Products sent to 3Com without RMA numbers will be returned to the sender unopened, at the sender’s expense.
  • Page 98 D: T PPENDIX ECHNICAL UPPORT Country Telephone Number Fax Number From the following European countries, you may call the toll-free numbers; select option 2 and then option 2: Austria 06 607468 Belgium 0800 71429 Denmark 800 17309 Finland 0800 113153 France 0800 917959 Germany...
  • Page 99 68 network management overview 15 requirements 88 bulletin board service 94 overview 87 bus interface specifications 91 3Com icon, in Windows system tray removing 82 showing 82 3Com logo, disabling 70 cabling 3Com NIC Diagnostics program Remote Wake-Up 15...
  • Page 100 NDEX wait tmo 63 programs computer requirements 18 3Com NIC Doctor 66, 79 Configuration and Diagnostics DOS Configuration and Program, DOS 66, 79 Diagnostics Program 66 configuration guidelines for VLANs 34 tests, running 79 configuration parameters disabling load balancing for a group,...
  • Page 101 3Com 82 in Windows groups 33 IEEE 802.1p Support property 33 frame alignment errors, viewing 81 installation frames, sent and received, viewing 82 3Com DMI Agent 88 frequently asked questions 73 connecting to the network 22 fresh install diskettes NetWare 83...
  • Page 102 NDEX hardware 20 Log Message Level 52 NetWare, verifying 51 logo, 3Com, disabling 70 overview 17 requirements, hardware and software 17, 23 MAC address 20, 52, 54 server features location on NIC 46 NetWare 49 maintaining server features verifying 30...
  • Page 103 80 server features virtual 10 NetWare 78 Node Address 52 Windows 2000 78 Windows NT 77 requirements 3Com DMI Agent 88 offload support 33 cabling 92 online Help 72 computer 18 online Knowledgebase 72 connector 92 online technical services 93...
  • Page 104 NetWare 53 Self Check Level 27 Windows NT 27 self-healing drivers (SHDs) 10, 11, 26 technical support send timeout command 62 3Com URL 93 sent frames, viewing 82 bulletin board service 94 server features 10 fax service 95 configuring network suppliers 95...
  • Page 105 38 NIC software 76 deleting or editing 41 verifying installation 30 ID numbers, legal ranges 38 Windows system tray, 3Com icon 82 number allowed in a server 34 workgroup keep-alive packet 16 window, defined 35 World Wide Web (WWW) 93...
  • Page 107 January 1, 2000, and Customer notifies 3Com before the later of April 1, 2000, or ninety (90) days after purchase of...
  • Page 108 Responsibility for loss or damage does not transfer to 3Com until the returned item is received by 3Com. The repaired or replaced item will be shipped to Customer, at 3Com's expense, not later than thirty (30) days after 3Com receives the defective product.
  • Page 109 LIGHTNING, POWER CUTS OR OUTAGES, OTHER HAZARDS, OR ACTS OF GOD. IMITATION OF IABILITY TO THE FULL EXTENT ALLOWED BY LAW, 3COM ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL,...
  • Page 110 NOTE: In order to maintain compliance with the limits of a Class B digital device, 3Com requires that you use quality interface cables when connecting to this device. Changes or modifications not expressly approved by 3Com could void the user’s authority to operate this equipment.
  • Page 111 Software is used only in connection with a 3Com adapter. You may reproduce and provide one (1) copy of the Software and Documentation for each such workstation or network server on which the Software is used as permitted hereunder.
  • Page 112 TRADE SECRETS; TITLE: You acknowledge and agree that the structure, sequence and organization of the Software are the valuable trade secrets of 3Com and its suppliers. You agree to hold such trade secrets in confidence. You further acknowledge and agree that ownership of, and title to, the Software and Documentation and all subsequent copies thereof regardless of the form or media are held by 3Com and its suppliers.

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