Problem Solving; A.1 Problem Solving - Strong SRT 6500 User Manual

A.1 Problem solving

There may be various reasons for the abnormal operation of the unit. Therefore, if the unit does
not work properly, check it according to the procedures shown in the table below:
Problem
The display on front panel does not
light up
No picture or sound
No picture
The remote control does not work
28
Possible causes
The power cord is not plugged in
Wrong connection of the Audio/Video output of
the receiver to TV
Audio muting
TV power off
The receiver can't receive the signal
Incorrect values of some tuner parameters
Wrong direction of the dish
The batteries of the remote controller are not
inserted or exhausted
Remedy
Check that the power cord is plugged in to the
wall outlet
Connect the Audio/ Video output of the receiver
to TV correctly
Press the MUTE button
Turn TV on
Check the antenna cable, replace the cable, or
connect the cable to the receiver tightly
Set the values of the tuner parameters correctly
in the installation menu
Check the signal strength with a spectrum
analyzer and adjust your dish correctly
Check whether the batteries are inserted
correctly in your remote control. Check the
batteries, and if exhausted replace the batteries
in the remote control
PART 1 English
l