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TROUBLESHOOTING
Always check the message display whenever the copier stops or
operation is not possible. The messages will give you easy-to-follow
directions. If the messages do not give specific instructions, check the
list below.
Problem
Copier does not operate.
Copies are too dark or too
light.
Blank copies.
Copies smear if rubbed.
Copy size is different from
the selected paper size.
Desired image position
on copy cannot be
obtained.
5-14
Copier plugged in?
Power switch on?
Copy density properly adjusted?
Is the original placed face up in the
document feeder tray or face down
on the document glass?
Paper too heavy?
Paper damp?
Paper size indicator properly set?
Is same-size copying onto different
size paper or enlargement copying
performed?
Solution
Plug the copier into a grounded outlet.
Turn the power switch on.
See page 2-16.
Place the original face up in the
document feeder tray or face down on
the document glass.
Use copy paper within the specified
range. See page 4-2.
Replace with dry copy paper. Be sure
to store copy paper in a dry location.
When changing the copy paper size in
a tray, be sure to adjust the paper size
indicator. See page 4-4.
Rotate the original in the RSPF or on
the document glass. See page 2-3. Be
careful if using the optional staple sort
mode.
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Table of Contents
Troubleshooting
