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TG8051_8061FX(e-e).book Page 50 Monday, April 25, 2011 11:42 AM
Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit's
AC adaptor and turn off the handset, then reconnect the base unit's AC adaptor and turn on the
handset.
General use
Problem
Cause/solution
The handset does not turn
L Place the handset on the base unit or charger to turn on the
on even after installing
charged batteries.
The unit does not work.
L Make sure the batteries are installed correctly (page 11).
L Fully charge the batteries (page 11).
L Check the connections (page 10).
L Unplug the base unit's AC adaptor to reset the unit and turn off
L The handset has not been registered to the base unit. Register
The handset display is
L The handset is in screen saver mode (page 15). Activate the
blank or dark.
L "LCD in charging" is set to "Off" while on charge.
L The handset is not turned on. Turn the power on (page 15).
I cannot hear a dial tone.
L Make sure that you are using the supplied telephone line cord.
L The base unit's AC adaptor or telephone line cord is not
L Disconnect the base unit from the telephone line and connect
Programmable settings
Problem
Cause/solution
The display is in a
L Change the display language (page 16).
language I cannot read.
While programming, the
L A call matching an entry in the call barred list is being received.
display returns to standby
mode.
50
handset.
the handset. Reconnect the adaptor, turn on the handset and
try again.
the handset (page 33).
handset display again by:
– pressing {3} or {4} when on a call.
– pressing {ic} at all other times.
Change the setting (page 28).
Your old telephone line cord may have a different wiring
configuration.
connected. Check the connections.
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel to
have the unit repaired. If the working telephone does not
operate properly, contact your service provider/telephone
company.
Wait and try again later.
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