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TG8051_8061FX(e-e).book Page 53 Monday, April 25, 2011 11:42 AM
Problem
Cause/solution
I cannot send or receive
L You have not subscribed to the appropriate service. Contact
SMS messages.
L The SMS message centre number(s) are not stored or are
L Message transmission was interrupted. Wait until the
L If you use a DSL/ADSL service, we recommend connecting a
"FD" is displayed.
L The unit could not connect to the SMS message centre.
"FE" is displayed.
L An error occurred while sending the message. Try again.
"E0" is displayed.
L Your phone number is permanently withheld or you have not
Answering system (KX-TG8061)
Problem
Cause/solution
The unit does not record
L The answering system is turned off. Turn it on (page 40).
new messages.
L The message memory is full. Erase unwanted messages
L The recording time is set to "Greeting Only". Change the
L If your own greeting message is not recorded properly, callers
L If you subscribe to a voice mail service, messages are
My own greeting message
L Record your own greeting message again (page 41).
cannot be properly heard.
I cannot operate the
L Someone is using the unit. Wait for the other user to finish.
answering system.
L A caller is leaving a message. Wait for the caller to finish.
L The handset is too far from the base unit. Move closer.
I cannot operate the
L The remote access code is not set. Set the remote access
answering system
remotely.
L You are entering the wrong remote access code. If you have
L Press each key firmly.
L The answering system is turned off. Turn it on (page 43).
your service provider/telephone company.
incorrect. Store the correct numbers (page 37).
message has been sent before using other telephone
functions.
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
Confirm that the correct SMS message centre numbers are
stored. Confirm that SMS is turned on (page 37).
subscribed to the appropriate service. Contact your service
provider/telephone company.
(page 41).
setting (page 44).
are unable to leave a message. Record your own greeting
message again (page 41).
recorded by your service provider/telephone company, not
your telephone. Change the unit's number of rings setting or
contact your service provider/telephone company (page 44).
code (page 43).
forgotten your remote access code, enter the remote access
code setting to check your current code (page 43).
Useful Information
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