TG8021E(e).book Page 1 Friday, June 13, 2008 1:19 PM Operating Instructions Digital Cordless Answering System KX-TG8021E Model No. KX-TG8022E KX-TG8023E KX-TG8024E Model shown is KX-TG8021. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company.
L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic Communications Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
PQLV209EU (PQLV209E) *1 See page 5 for replacement battery information. *2 The handset cover comes attached to the handset. Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number DECT repeater KX-A272 Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333...
L Replace batteries only with a nickel metal hydride (Ni-MH) type of battery. This model requires 2 AAA (R03) batteries for every handset. For best performance, we recommend using Panasonic rechargeable batteries (Model No. P03P or HHR-4MRE). L Replacement batteries may have a different capacity from that of the supplied batteries.
TG8021E(e).book Page 6 Friday, June 13, 2008 1:19 PM Introduction Radio waves emitted from this product may cause such devices to For your safety malfunction resulting in an accident. To prevent severe injury and loss of Operating safeguards life/property, read this section carefully L Unplug the product from power outlets before using the product to ensure before cleaning.
Base unit location/avoiding noise L Charge the batteries provided with or The base unit and other compatible identified for use with this product Panasonic units use radio waves to only, in accordance with the communicate with each other. instructions and limitations specified L For maximum coverage and noise- in this manual.
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TG8021E(e).book Page 8 Friday, June 13, 2008 1:19 PM Introduction between the handset and base unit L Operating the product near electrical in an indoor environment. appliances may cause interference. Move away from the electrical – away from electronic appliances appliances.
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TG8021E(e).book Page 9 Friday, June 13, 2008 1:19 PM Introduction By disposing of these products and batteries correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling.
TG8021E(e).book Page 10 Friday, June 13, 2008 1:19 PM Preparation Handset Controls Base unit A B CD F G H A Charge contacts B Speaker C {■} (Stop) A Speaker D {4} (Erase) B Soft keys E {^} (Volume up) C {C} (Talk) {V} (Volume down) D {s} (Speakerphone)
TG8021E(e).book Page 11 Friday, June 13, 2008 1:19 PM Preparation Item Meaning Using the navigator key The handset navigator key can be used Handset is accessing to navigate through menus and to select base unit. (intercom, items shown on the display by pressing paging, changing base {^}, {V}, {<}, or {>}.
(C). Icon Feature Caller List Base unit Ringer Setup L Use only the supplied Panasonic AC Answer System adaptor PQLV207E. Handset Setup L Use only the supplied telephone line Base Unit Setup cord. Using another telephone line <...
Please attach a DSL/ADSL filter (contact KX-TG8022/KX-TG8023/KX-TG8024 your DSL/ADSL provider) to the telephone line between the base unit L Use only the supplied Panasonic AC and the telephone line jack in the event adaptor PQLV209E. of the following: – noise is heard during conversations.
TG8021E(e).book Page 14 Friday, June 13, 2008 1:19 PM Preparation Firmly press the notch on the handset cover and slide it in the Battery charge direction of the arrow. Place the handset on the base unit or charger for about 7 hours before initial use.
Activate the handset display again by: L When flashing: Needs charging. – pressing {<} or {>} when on a call. – pressing {ih} at all other times. Panasonic Ni-MH battery performance (supplied batteries) Wall mounting Operation Operating time In continuous use 14 hours max.
TG8021E(e).book Page 16 Friday, June 13, 2008 1:19 PM Preparation Symbol Meaning Charger Press {V} or {^} to {V}/{^}: Available for: “ ” select the words in KX-TG8022/KX-TG8023/KX-TG8024 quotations. Example: {V}/{^}: “Off” 25.4 mm Turning the power Screws (Not supplied) on/off Power on Press {ih} for about 1 second.
TG8021E(e).book Page 17 Friday, June 13, 2008 1:19 PM Preparation Date and time K (middle soft key) i N i {V}/{^}: “Time Settings” i {V}/{^}: “Set Date & Time” i Enter the current date, month, and year. Example: 15 July, 2008 {1}{5} {0}{7} {0}{8} Enter the current hour and minute.
TG8021E(e).book Page 18 Friday, June 13, 2008 1:19 PM Making/Answering Calls Proceed with the desired operation. ■ Editing a number before Making calls calling: {V}/{^}: “Edit and Call” i Lift the handset and dial the phone M i Press {<} or {>} to number.
TG8021E(e).book Page 19 Friday, June 13, 2008 1:19 PM Making/Answering Calls Recall/flash Answering calls {R/E} allows you to use the special features of your host PBX such as When a call is being received, the ringer transferring an extension call, or indicator on the handset flashes.
TG8021E(e).book Page 20 Friday, June 13, 2008 1:19 PM Making/Answering Calls {V}/{^}: Select “Off”, “High Tone” or “Low Tone”. i M Key lock Note: The handset can be locked so that no L When this feature is turned on, d is calls or settings can be made.
TG8021E(e).book Page 21 Friday, June 13, 2008 1:19 PM Phonebook {V}/{^}: Select the desired category. i M Handset phonebook {V}/{^}: “Category Name” i The phonebook allows you to make calls without having to dial manually. You can Edit the name (10 characters max.; add 200 names and phone numbers, page 43).
TG8021E(e).book Page 22 Friday, June 13, 2008 1:19 PM Phonebook Searching by category One touch dial n (left soft key) i k Assigning an entry in the phonebook {V}/{^}: “Category Search” i to a one touch dial key Dial keys {1} to {9} can each be used as {V}/{^}: Select the desired a one touch dial key, allowing you to dial category.
You can copy phonebook entries to the example, to dial a calling card access phonebook of another compatible number or bank account PIN that you Panasonic handset. have stored in the phonebook, without having to dial manually. Note: L Category settings for phonebook During an outside call, press n.
TG8021E(e).book Page 24 Friday, June 13, 2008 1:19 PM Programming Programmable settings You can customise the unit by programming the following features using the handset. Programming by scrolling through the display menus K (middle soft key) Select the desired top-menu by pressing {V}, {^}, {<}, or {>}. i M Press {V} or {^} to select the desired item in sub-menu 1.
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TG8021E(e).book Page 26 Friday, June 13, 2008 1:19 PM Programming – “Off”: Backlight turns off after 10 seconds of charging. *6 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys, including confirmation tones and error tones. *7 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature.
TG8021E(e).book Page 27 Friday, June 13, 2008 1:19 PM Programming L We recommend selecting a different ringer tone to the one Special instructions used for outside calls. for programmable L When the alarm is set, E is displayed. settings {ih} Note: Memo alarm L You can skip to step 3 by pressing...
TG8021E(e).book Page 28 Friday, June 13, 2008 1:19 PM Programming {V}/{^}: “Time Adjustment” i Note: L To correct a digit, press {<} or {>} to move the cursor to the digit, then {V}/{^}: Select “Caller make the correction. ID[Auto]” or “Manual”. i M i {ih} Turning night mode on/off Night mode...
TG8021E(e).book Page 29 Friday, June 13, 2008 1:19 PM Programming Press the desired category Additional base units numbers. i M Handsets can be registered to up to 4 L The selected category number base units, allowing you to add flashes. additional base units and extend the L To cancel a selected category area in which your handset(s) can be...
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TG8021E(e).book Page 30 Friday, June 13, 2008 1:19 PM Programming Handset: L The numbers of all handsets Wait until “Enter Base PIN” is registered to the base unit are displayed. i Enter the base unit displayed. PIN (default: “0000”). i M Select the handset(s) you want to L If you forget your PIN, see page cancel by pressing the desired...
Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 4. Contact your Panasonic dealer for details. Important:...
TG8021E(e).book Page 32 Friday, June 13, 2008 1:19 PM Caller ID Service phonebook is displayed and logged in the caller list. Using Caller ID service Category settings for Important: L This unit is Caller ID compatible. To phonebook use Caller ID features, you must Category settings can help you identify subscribe to a Caller ID service.
TG8021E(e).book Page 33 Friday, June 13, 2008 1:19 PM Caller ID Service Erasing caller information Caller list K (middle soft key) i j i Important: L Only 1 person can access the caller {V}/{^}: Select the desired entry. list at a time. {V}/{^}: Select “Erase”...
TG8021E(e).book Page 34 Friday, June 13, 2008 1:19 PM Answering System announced to callers even though their messages are not recorded. Answering system The answering system can answer and record calls for you when you are Turning the answering unavailable to answer the phone. system on/off You can also set the unit to play a greeting message but not to record...
TG8021E(e).book Page 35 Friday, June 13, 2008 1:19 PM Answering System Playing back the greeting Greeting message message When the unit answers a call, callers K (middle soft key) i I i hear a greeting message. You can record your own greeting message or {V}/{^}: “Play Greeting”...
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TG8021E(e).book Page 36 Friday, June 13, 2008 1:19 PM Answering System Operating the answering Operating the answering system system You can also operate the answering Operation system by pressing dial keys or soft keys {^} or {V} Adjust the speaker on the handset.
TG8021E(e).book Page 37 Friday, June 13, 2008 1:19 PM Answering System Important: Erasing all messages L In order to operate the answering system remotely, you must first set a K (middle soft key) i I i remote access code. K (middle soft key) i I i {V}/{^}: “Erase Message”...
TG8021E(e).book Page 38 Friday, June 13, 2008 1:19 PM Answering System Enter your remote access code Remote commands within 10 seconds after the long You can press dial keys to access beep. certain answering system functions L The greeting message is played without waiting for the voice guidance to back.
TG8021E(e).book Page 39 Friday, June 13, 2008 1:19 PM Answering System {V}/{^}: “Settings” i M Caller’s recording time {V}/{^}: “Number of Rings” i You can change the maximum message recording time allotted to each caller. {V}/{^}: Select the desired setting. You can also select “Greeting Only”...
TG8021E(e).book Page 40 Friday, June 13, 2008 1:19 PM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy.
TG8021E(e).book Page 41 Friday, June 13, 2008 1:19 PM Intercom/Locator Intercom Transferring calls, conference calls Intercom calls can be made between handsets in the same radio cell. Outside calls can be transferred Note: between 2 handsets in the same radio L If you receive an outside call while cell.
TG8021E(e).book Page 42 Friday, June 13, 2008 1:19 PM Intercom/Locator Transferring a call without speaking to the other handset user During an outside call, press {INT}. i Enter the desired handset number. L k flashes to indicate the outside call is on hold. {ih} L The outside call rings at the other handset.
TG8021E(e).book Page 43 Friday, June 13, 2008 1:19 PM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek (F), Extended 1 (G), Extended 2 (H), and Cyrillic (I).
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TG8021E(e).book Page 44 Friday, June 13, 2008 1:19 PM Useful Information Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P) Helpline Tel.
TG8021E(e).book Page 45 Friday, June 13, 2008 1:19 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L Erase unnecessary messages (page 36). Answer Sys. Full L The supplied telephone line cord has not been Check Tel Line connected yet or not connected properly.
TG8021E(e).book Page 46 Friday, June 13, 2008 1:19 PM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset.
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TG8021E(e).book Page 47 Friday, June 13, 2008 1:19 PM Useful Information Problem Cause/solution I do not know how to erase y L There are unviewed missed calls remaining. (Missed call) from the display. View them and erase y in the following way. K (middle soft key) i j i M Press {V} to search from the most recent call, or press {^} to search from the oldest...
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TG8021E(e).book Page 48 Friday, June 13, 2008 1:19 PM Useful Information Battery recharge Problem Cause/solution The handset beeps and/or 3 L Battery charge is low. Fully charge the flashes. batteries (page 14). I fully charged the batteries, but L Clean the charge contacts and charge again 3 still flashes.
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TG8021E(e).book Page 49 Friday, June 13, 2008 1:19 PM Useful Information Problem Cause/solution I cannot make a call. L The handset is too far from the base unit. Move closer and try again. L Another unit is in use. Wait and try again later. L Answering system is being used.
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TG8021E(e).book Page 50 Friday, June 13, 2008 1:19 PM Useful Information Answering system Problem Cause/solution The unit does not record new L The answering system is turned off. Turn it on messages. (page 34). L The message memory is full. Erase unnecessary messages (page 36).
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Insert the batteries and charge fully before use. If the unit does not work properly, contact your nearest Panasonic service centre. Caution: L To avoid permanent damage, do not use a microwave oven to speed up the drying process.
TG8021E(e).book Page 52 Friday, June 13, 2008 1:19 PM Useful Information : Approx. 51 mm × 75 mm × Charger 88 mm Specifications ■ Mass (weight): Base unit: Approx. 170 g ■ Standard: Handset: Approx. 130 g DECT (Digital Enhanced Cordless Charger : Approx.
8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic Business Systems U.K. Receipt No. Date of purchase Model No.
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1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.