Troubleshooting - Panasonic KX-TGD810 Operating Instructions Manual

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit's
AC adaptor, then reconnect the base unit's AC adaptor. Remove the batteries from the handset,
and then insert them into the handset again.
General use
Problem
The handset does not turn on
even after installing charged
batteries.
The unit does not work.
I cannot hear a dial tone.
The base unit beeps. *1
Error sound is heard when I
press some keys on base unit.
The unit does not emit the
specified number of rings.
*1 KX-TGD830 series: page 3
Menu list
Problem
The display is in a language I
cannot read.
I cannot register a handset to a
base unit.
For assistance, please visit https://shop.panasonic.com/support
TGD81x_83x(en)_0316_ver222.pdf
Cause/solution
R Place the handset on the base unit or charger to turn on
the handset.
R Make sure the batteries are installed correctly (page 10).
R Fully charge the batteries (page 11).
R Check the connections (page 10).
R Unplug the base unit's AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset has not been registered to the base unit.
Register the handset (page 39).
R The base unit's AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your phone
service provider.
R New messages have been recorded. Listen to the new
messages (page 43).
R Automated call block is being screened. Try again later.
*1
R The number of rings decreases by 1 from the specified
number of rings in below situations:
– the first ring is turned off ("No") (page 22).
– answer by voice command is set to "On" (page 20).
Cause/solution
R Change the display language (page 14).
R The maximum number of handsets (6) is already
registered to the base unit. Cancel unused handset
registrations from the base unit (page 39).
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Useful Information
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2023/03/16 9:00:36