Service And Replacement - WayFinder V7000 Operation Manual

SERVICE AND REPLACEMENT

HEADER
Customer Service
Please e-mail customer service department
at customerservice@pnicorp.com or call us
between the hours of 8:00 a.m. and 5:00
p.m. (PST) Monday through Friday, with
questions not answered here.
Replacement Service
For the fastest service, it is best to contact
or return your unit to the place of purchase
within 30 days of the purchase. If you wish to
return the unit for replacement or repair to
PNI Corporation, please do the following:
1. Obtain a return merchandise authoriza-
tion (RMA) number by contacting PNI:
• By phone: (888) 422-6672 (toll-free within
the U.S.A. only) or at (707) 566-2260
between 8:00 a.m. and 5:00 p.m. (PST).
• By fax: (707) 566-2261
• By e-mail: customerservice@pnicorp.com
2. Provide a proof of purchase, such as a
mechanical reproduction or carbon copy
of your sales receipt. If you send your
original receipt, it cannot be returned.
Proof-of-purchase must show printed
date of purchase, model number, and
place of purchase. There will be a charge
for repair/replacement if no proof of
37