Unable To Connect To The Internet Or An Intranet - Xerox WorkCentre 5019 Network Addendum

Unable to connect to the Internet or an intranet

Possible cause
The IP address has not been
set correctly.
The IP gateway address has
not been set correctly.
The subnet mask has not been
set correctly.
The DNS server address has
not been set correctly.
The DNS server selected
cannot resolve the address.
The setting of the address
that does not use a proxy
server is incorrect.
The connected server or proxy
server is down.
A network cable is
disconnected or broken.
Unable to communicate due
to the load on the server
application.
40
Remedy
Check the IP address setting. If the IP address has not been set
correctly, specify a fixed IP address or use DHCP or Autonet to
resolve the IP address.
Enter the IP gateway address correctly when connecting to a
proxy server or Web server via an IP gateway.
Set the subnet mask correctly, to match the environment in use.
Check the DNS server address.
Select a DNS server that can resolve the address.
When connecting via the proxy server set the IP address of a
DNS server that can resolve the address of the proxy server.
When not connecting via the proxy server set the IP address of
a DNS server that can resolve the destination address.
Confirm whether only addresses that do not use a proxy server
are set. Even if addresses not through a proxy server are
specified using the FQDN, if a server is directly accessed using
its IP address, the registered server is not excluded. Set the
address not to use a proxy server.
Likewise, even if you directly specify an address that does not
use a proxy server, if a server is accessed with the FQDN, the
registered server is not excluded. Set an IP address with the
FQDN not to use a proxy server.
Check whether the server or proxy server to connect to is
working normally.
Check the network cable connections. The use of a spanning
tree environment is recommended to create a network
environment resistant to disconnections.
Wait a while, then access the server again.
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Xerox WorkCentre 5019/5021
Network Addendum