Problems - Accu-Chek Mobile User Manual

Blood glucose monitoring system
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16
Symbols, messages, problems and error messages

16.3 Problems

The meter will not turn on.

The batteries are empty or none are inserted.
Insert new batteries.

you have inserted the batteries the wrong way
round.
Remove the batteries and reinsert them as shown in
the battery compartment.

The ambient temperature is low and the batteries
are almost empty.
Move to a place where the temperature is between
+10 and +40 °C and wait for the temperature of the
meter to adjust to this temperature. Insert new
batteries.
228

Condensation has affected the electronics.
Allow the meter time to dry slowly.

The meter is defective.
Contact Accu-Chek Customer Care at
1-800-363-7949.

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