Limited Warranty And Product Return Procedure - Tekmar tekmarNet 557 Installation & Operation Manual

Limited Warranty and Product Return Procedure

Limited Warranty The liability of tekmar under this warranty is limited. The Purchaser, by taking receipt
of any tekmar product ("Product"), acknowledges the terms of the Limited Warranty in effect at the time
of such Product sale and acknowledges that it has read and understands same.
The tekmar Limited Warranty to the Purchaser on the Products sold hereunder is a manufacturer's pass-
through warranty which the Purchaser is authorized to pass through to its customers. Under the Limited
Warranty, each tekmar Product is warranted against defects in workmanship and materials if the Product
is installed and used in compliance with tekmar's instructions, ordinary wear and tear excepted. The pass-
through warranty period is for a period of twenty-four (24) months from the production date if the Product is
not installed during that period, or twelve (12) months from the documented date of installation if installed
within twenty-four (24) months from the production date.
The liability of tekmar under the Limited Warranty shall be limited to, at tekmar's sole discretion: the cost of parts
and labor provided by tekmar to repair defects in materials and / or workmanship of the defective product; or to
the exchange of the defective product for a warranty replacement product; or to the granting of credit limited to
the original cost of the defective product, and such repair, exchange or credit shall be the sole remedy available
from tekmar, and, without limiting the foregoing in any way, tekmar is not responsible, in contract, tort or strict
product liability, for any other losses, costs, expenses, inconveniences, or damages, whether direct, indirect,
special, secondary, incidental or consequential, arising from ownership or use of the product, or from defects in
workmanship or materials, including any liability for fundamental breach of contract.
The pass-through Limited Warranty applies only to those defective Products returned to tekmar during the war-
ranty period. This Limited Warranty does not cover the cost of the parts or labor to remove or transport the defec-
tive Product, or to reinstall the repaired or replacement Product, all such costs and expenses being subject to
Purchaser's agreement and warranty with its customers.
Any representations or warranties about the Products made by Purchaser to its customers which are different
from or in excess of the tekmar Limited Warranty are the Purchaser's sole responsibility and obligation. Purchaser
shall indemnify and hold tekmar harmless from and against any and all claims, liabilities and damages of any
kind or nature which arise out of or are related to any such representations or warranties by Purchaser to its
customers.
The pass-through Limited Warranty does not apply if the returned Product has been damaged by negligence by
persons other than tekmar, accident, fire, Act of God, abuse or misuse; or has been damaged by modifications,
alterations or attachments made subsequent to purchase which have not been authorized by tekmar; or if the
Product was not installed in compliance with tekmar's instructions and / or the local codes and ordinances; or if
due to defective installation of the Product; or if the Product was not used in compliance with tekmar's instruc-
tions.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, WHICH THE GOVERNING
LAW ALLOWS PARTIES TO CONTRACTUALLY EXCLUDE, INCLUDING, WITHOUT LIMITATION, IMPLIED WAR-
RANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, DURABILITY OR DESCRIP-
TION OF THE PRODUCT, ITS NON-INFRINGEMENT OF ANY RELEVANT PATENTS OR TRADEMARKS, AND
ITS COMPLIANCE WITH OR NON-VIOLATION OF ANY APPLICABLE ENVIRONMENTAL, HEALTH OR SAFETY
LEGISLATION; THE TERM OF ANY OTHER WARRANTY NOT HEREBY CONTRACTUALLY EXCLUDED IS LIM-
ITED SUCH THAT IT SHALL NOT EXTEND BEYOND TWENTY-FOUR (24) MONTHS FROM THE PRODUCTION
DATE, TO THE EXTENT THAT SUCH LIMITATION IS ALLOWED BY THE GOVERNING LAW.
Product Warranty Return Procedure All Products that are believed to have defects in workmanship or materi-
als must be returned, together with a written description of the defect, to the tekmar Representative assigned to
the territory in which such Product is located. If tekmar receives an inquiry from someone other than a tekmar
Representative, including an inquiry from Purchaser (if not a tekmar Representative) or Purchaser's customers,
regarding a potential warranty claim, tekmar's sole obligation shall be to provide the address and other contact
information regarding the appropriate Representative.
All specifications are subject
to change without notice
Product design, software and literature are Copyright ©2012 by tekmar Control Systems Ltd.,
A Watts Water Technologies Company. Head Offi ce: 5100 Silver Star Road, Vernon, B.C.
Canada V1B 3K4, 250-545-7749, Fax. 250-545-0650 Web Site: www.tekmarControls.com
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