Problems Detected By The Operating System - DEC AlphaServer 1000A Owner's Manual

Problems Detected by the Operating System

Table 8-6 describes possible operating system problems and their solutions.
Table 8-6 Troubleshooting Problems Detected by the Operating System
Symptom
System is hung or has crashed.
No startup display.
Errors have been logged, and the
operating system is up.
AlphaServer 1000A Owner's Guide
Action
Examine the crash dump file.
Refer to the OpenVMS Alpha System Dump Analyzer Utility
Manual (AA-PV6UB-TE) for information on how to
interpret OpenVMS Alpha crash dump files.
Refer to the Guide to Kernel Debugging (AA-PS2TD-TE)
for information on using the Digital UNIX Crash Utility.
The console environment is set to "serial;" thus, the startup
screen is routed to the COM1 serial communication port
and cannot be viewed from the VGA monitor.
If you are using a VGA monitor, set the console
environment variable to "graphics." (Use the set
console graphics command). See "Troubleshooting
Console Problems."
Have your service provider examine the operating system
error log files to isolate the problem.
If the problem occurs intermittently, have your service
provider run an operating system exerciser, such as DEC
VET, to stress the system.
Refer to the DEC Verifier and Exerciser Tool User's Guide
(AA-PTTMD-TE) for instructions on running DEC VET.
Troubleshooting 8-11