Causes And Remedies For Operational Issues - TracVision M9 User Manual

Causes and Remedies for Operational Issues

This section addresses the most common operational issues that can
affect the performance of the TracVision M9. If your TracVision system
requires service, you can visit any KVH-authorized dealer or
distributor for assistance. To find a KVH-authorized dealer near you,
visit www.kvh.com/wheretogetservice.
Receiver Fault or Improper Receiver Configuration
Receiver Fault
Your satellite TV receiver might be set up incorrectly or defective. First
check the receiver's configuration to ensure it is set up for the desired
programming. In the case of a faulty receiver, refer to your selected
receiver's user manual for service and warranty information.
Improper Receiver Configuration (Linear Systems Only)
To ensure proper operation, the receiver(s) must be set up for the same
satellites, and in the same order, they are set up in the antenna:
Antenna
Satellite
Sat. A
Sat. B
Sat. C
Receiver DiSEqC
Satellite Setting
Alternative 1 or A DiSEqC 1
Alternative 2 or B DiSEqC 2
Alternative 3 or C DiSEqC 3
TracVision M9 User's Guide
Chapter 4 - Troubleshooting
37