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TracVision M9 User Manual

Standard configuration
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TracVision M9
Standard Configuration

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Summary of Contents for TracVision M9

  • Page 1 TracVision M9 Standard Configuration...
  • Page 2 M9 Standard Configuration with ® Master Control Unit User’s Guide Addendum (ECO #8127) The following change applies to Revision C of the TracVision M9 Standard Configuration with Master Control Unit User’s Guide (KVH Part #54-0420). Programming User-defined Satellites Step 5 on page 56 shows the incorrect @SATCONFIG command; the satellite table field is omitted.
  • Page 3 Control Unit (MCU) User’s Guide This user’s guide provides all of the basic information you need to operate, set up, and troubleshoot the TracVision M9 satellite TV antenna system. For detailed installation information, please refer to the TracVision M9 Installation Guide.
  • Page 4 TracVision and KVH are registered trademarks of KVH Industries, Inc. The unique light-colored dome with dark contrasting base is a registered trademark of KVH Industries, Inc. DVB (Digital Video Broadcasting) is a registered trademark of the DVB Project. DIRECTV is an official trademark of DIRECTV, Inc.

  • Page 5: Table Of Contents

    TracVision M9 User’s Guide Table of Contents Table of Contents Introduction Using this Manual ................3 System Overview................6 Circular and Linear Versions..............9 Operation Receiving Satellite TV Signals ............13 Turning the System On/Off ..............14 Changing Channels and Switching Between Satellites ....15 Product Care ..................17 Settings Changing the Sleep Mode Setting ...........21...
  • Page 6 Connect a PC to the Main Flash Port..........53 Programming Your User-defined Satellite(s) ........55 TracVision M9 Wiring Diagrams TracVision M9 Wiring Diagram for One or Two Receivers ....63 TracVision M9 Wiring Diagram for Three or Four Receivers (Circular Version Only) ..............64 TracVision M9 Wiring Diagram for Three or Four Receivers (Linear Version Only)................65...

  • Page 7: Introduction

    TracVision M9 User’s Guide Chapter 1 - Introduction 1. Introduction This chapter provides a basic overview of this manual and your TracVision system. Contents Using this Manual.............. 3 System Overview............... 6 Circular and Linear Versions..........9...

  • Page 8: Using This Manual

    Chapter 1 - Introduction Using this Manual This manual provides complete operation, setup, and troubleshooting information for your TracVision system, as well as wiring diagrams for various TracVision M9 configurations. Who Should Use This Manual The user should refer to the “Operation” chapter to learn how to operate the system.
  • Page 9 TracVision M9 User’s Guide Chapter 1 - Introduction Typographical Conventions This manual uses the following typographical conventions: Text Example Description Text in brackets or the pound sign (#) <Sat Name> indicates a variable portion of the MCU display Bold text in capital letters indicates a...
  • Page 10 TracVision M9 User’s Guide Chapter 1 - Introduction Related Documentation In addition to this User’s Guide, the following documents are provided with your TracVision system: Document Description Installation Guide Complete product installation instructions Product Registration Form Details on registering the product...

  • Page 11: System Overview

    TracVision M9 User’s Guide Chapter 1 - Introduction System Overview Your TracVision system is a state-of-the-art, actively stabilized antenna system that delivers live satellite TV to your vessel’s audio/ video entertainment system. A basic system is illustrated below. Wiring diagrams are provided in “Appendix C”...
  • Page 12 TracVision M9 User’s Guide Chapter 1 - Introduction System Components Antenna Unit The antenna unit houses the antenna positioning mechanism, GPS, LNB (low noise block), and control elements within a radome. Weathertight connectors join the power, signal, and control cabling from the belowdecks units.
  • Page 13 - even while you’re on the move! Dual-satellite Tracking Capability Your TracVision M9 is capable of tracking two selected satellites, as long as the antenna is located within the selected satellites’ coverage area. During installation, your TracVision system should have been set up to track your desired satellites, allowing you to switch between your selected satellites quickly and easily.

  • Page 14: Circular And Linear Versions

    TracVision M9 User’s Guide Chapter 1 - Introduction Circular and Linear Versions Your TracVision system is configured for either circularly polarized satellite signals (North America) or linearly polarized satellite signals (Europe or Latin America). Figure 1-3 illustrates the difference between these two polarizations.

  • Page 15: Receiving Satellite Tv Signals

    TracVision M9 User’s Guide Chapter 2 - Operation 2. Operation This chapter explains everything you need to know to operate the TracVision system. Contents Receiving Satellite TV Signals ......... 13 Turning the System On/Off ..........14 Changing Channels and Switching Between Satellites................

  • Page 16: Operation

    Equator In addition, since TV satellites are located above the equator, the TracVision antenna must have a clear view of the sky to receive satellite TV signals. Anything that stands between the antenna and the satellite can block the signal, resulting in lost reception. Common causes of blockage include trees, buildings, and bridges.

  • Page 17: Turning The System On/Off

    MCU. Turning On the System Follow the steps below to turn on your TracVision system. 1. Make sure the antenna has a clear view of the sky. 2. Turn on your satellite TV receiver and TV.

  • Page 18: Changing Channels And Switching Between Satellites

    Chapter 2 - Operation Changing Channels and Switching Between Satellites During installation, your TracVision system should have been set up to track the satellite(s) of your choice and the channel guides for your selected satellite service should have been downloaded. Your TracVision system is programmed to track either of two satellites, stored in memory as Satellite A and Satellite B.
  • Page 19 TracVision M9 User’s Guide Chapter 2 - Operation Using the Receiver Remote Control to Switch Between Satellites Most TracVision M9 system configurations allow automatic satellite switching. When automatic switching is enabled, satellite switching occurs automatically while the user changes channels using the receiver’s remote control.

  • Page 20: Product Care

    TracVision M9 User’s Guide Chapter 2 - Operation Product Care Please consider the following antenna care guidelines for maintaining peak performance: • Periodically wash the exterior of the antenna dome with fresh water and mild detergent. Avoid harsh cleansers and volatile solvents (such as acetone) and do not spray the dome directly with high-pressure water.

  • Page 21: Settings

    TracVision M9 User’s Guide Chapter 3 - Settings 3. Settings This chapter explains system settings and how to modify them using the MCU. Contents Changing the Sleep Mode Setting ........21 Changing the Instant On Setting........22 Setting the MCU to Track Different Satellites....23 Adjusting Display Brightness...........

  • Page 22: Changing The Sleep Mode Setting

    TracVision M9 User’s Guide Chapter 3 - Settings Changing the Sleep Mode Setting When the vessel has come to a stop and holds its position for one minute (e.g., at a dock), the antenna unit enters Sleep Mode, which locks the antenna in place to conserve power. As soon as the vessel moves beyond a 1°...

  • Page 23: Changing The Instant On Setting

    TracVision M9 User’s Guide Chapter 3 - Settings Changing the Instant On Setting When Instant On is enabled, the antenna can immediately receive signals if the vessel has not moved since the antenna was last shut off. However, if the system is turned off, and then the vessel moves after last acquiring the satellite via Instant On, the antenna will undergo its standard initialization process once it is turned back on.

  • Page 24: Setting The Mcu To Track Different Satellites

    “Appendix B” on page 51 details. TIP: Be sure to only install satellites that your TracVision M9 can track in your geographic location. For your convenience, KVH provides links to several websites that offer satellite coverage information. Simply visit our website at www.kvh.com/footprint.
  • Page 25 TracVision M9 User’s Guide Chapter 3 - Settings Figure 3-4 Linear Satellite Library Satellite Installation Name Location 26.0° E ARABSAT 19.2° E ASTRA1 28.2° E ASTRA2N 28.2° E ASTRA2S 7.0° E EUTEL_W3A 30.0° W HISPASAT 13.0° E HOTBIRD 13.0° E HOTBIRDWB 7.0°...
  • Page 26 TracVision M9 User’s Guide Chapter 3 - Settings Programming New Satellites to be Tracked This section explains how to program the TracVision system to track different satellites using the MCU. Use the flowchart in Figure 3-5 install satellites using the ADCU. You can also use a PC to program the system to track different satellites.

  • Page 27: Adjusting Display Brightness

    TracVision M9 User’s Guide Chapter 3 - Settings Adjusting Display Brightness The MCU display brightness can be adjusted to suit your preferences. Use the flowchart in Figure 3-6 if you wish to adjust the display brightness, or if you wish to restore the original brightness setting.

  • Page 28: Restarting The Antenna

    TracVision M9 User’s Guide Chapter 3 - Settings Restarting the Antenna Use the flowchart in Figure 3-7 if you wish to restart the antenna. Figure 3-7 Restarting the Antenna Tracking <SAT NAME> Sat A Menu Sat B Install Satellite? Next...

  • Page 29: Manually Setting Latitude And Longitude

    TracVision M9 User’s Guide Chapter 3 - Settings Manually Setting Latitude and Longitude If the GPS is blocked or unavailable, you can manually set the vessel’s latitude and longitude data to ensure that the installed satellites are viewable, as well as allow the system to set several internal parameters.

  • Page 30: Troubleshooting

    TracVision M9 User’s Guide Chapter 4 - Troubleshooting 4. Troubleshooting This chapter identifies potential basic problems along with their possible causes and solutions. It also explains how to get technical support. Contents Four Simple Checks............31 Troubleshooting Matrix............ 32 Causes and Remedies for Operational Issues ....33 Technical Support............

  • Page 31: Four Simple Checks

    Four Simple Checks If you are experiencing a problem receiving satellite TV with your TracVision system, perform the four simple checks below. TIP: You can also try resetting the satellite TV receiver. Turn off and unplug the receiver, wait one minute, then plug it back in and turn it back on.

  • Page 32: Troubleshooting Matrix

    TracVision M9 User’s Guide Chapter 4 - Troubleshooting Troubleshooting Matrix The troubleshooting matrix identifies potential operational symptoms and their causes and remedies. “Causes and Remedies for Operational Issues” on page 33 contains detailed information on the causes and remedies listed below.

  • Page 33: Causes And Remedies For Operational Issues

    Causes and Remedies for Operational Issues This section addresses the most common operational issues that can affect the performance of the TracVision M9. If your TracVision system requires service, you can visit any KVH-authorized dealer or distributor for assistance. To find a KVH-authorized dealer near you, visit www.kvh.com/wheretogetservice.
  • Page 34 Figure 4-2 Location and Coverage Area of DIRECTV 101 Satellite Equator Satellite Signal Blocked Since TV satellites are located above the equator, the TracVision antenna must have a clear view of the sky to receive satellite TV signals. Anything that stands between the antenna and the satellite can block the signal, resulting in lost reception.
  • Page 35 This might cause the TracVision M9 to track improperly. To solve this problem, simply turn off the TracVision M9 system for at least ten seconds. Then turn on the TracVision system, ensuring the vessel is either motionless or traveling in a straight line for the first minute after startup.
  • Page 36 A loose RF connector can reduce signal quality or prevent automatic satellite switching using the receiver’s remote control. Refer to the TracVision M9 Installation Guide for complete system wiring information or visit any KVH-authorized dealer or distributor for assistance. To find a KVH-authorized dealer near you, visit www.kvh.com/wheretogetservice.

  • Page 37: Technical Support

    TracVision M9 User’s Guide Chapter 4 - Troubleshooting Technical Support The TracVision M9 antenna is a sophisticated electronic device; only KVH-authorized technicians have the specialized tools and expertise necessary to diagnose and repair a system fault. Therefore, if you experience any operating problem or require technical assistance, please call or visit your local authorized TracVision dealer or distributor.

  • Page 38: Field Replaceable Units

    Chapter 4 - Troubleshooting Field Replaceable Units If you experience any operating problem or require technical assistance, please call or visit your local authorized TracVision dealer or distributor. To find a KVH-authorized dealer near you, visit www.kvh.com/wheretogetservice. Part numbers for field replaceable units (FRUs) that can be serviced in...
  • Page 39 TracVision M9 User’s Guide Chapter 4 - Troubleshooting Figure 4-4 Field Replaceable Units (continued) Part Part Number Feed tube 72-0282 Antenna data/power cable, 100 ft. 32-0744-100 Ground cable, 50 ft. 32-0583-50 RF cable, 100 ft. 32-0566-100 PC data cable, 6 ft.

  • Page 40: Updating Satellite Frequency Data

    TracVision M9 User’s Guide Appendix A - Advanced Settings and Functions Appendix A Advanced Settings and Functions This appendix contains information on advanced settings and functions. This information should only be utilized by KVH-authorized technicians. Contents Manually Controlling the Antenna ........43 Updating Satellite Frequency Data ........

  • Page 41: Manually Controlling The Antenna

    TracVision M9 User’s Guide Appendix A - Advanced Settings and Functions Manually Controlling the Antenna Use the flowchart in Figure A-1 if you wish to control the antenna manually. NOTE: If you are performing this procedure as part of the satellite frequency scan update procedure, be sure to select “NO”...

  • Page 42: Updating Satellite Frequency Data

    TracVision M9 User’s Guide Appendix A - Advanced Settings and Functions Updating Satellite Frequency Data If the antenna is unable to find a satellite, or if you are unable to receive certain channels, the satellite’s frequency data might have changed. The satellite frequency scan feature allows you to update the frequency data of any satellite stored in the system’s library.
  • Page 43 TracVision M9 User’s Guide Appendix A - Advanced Settings and Functions TIP: Scanning satellite frequencies might take up to 10 minutes. Figure A-2 Scanning Frequency Data Select -/+ as required, then Tracking <SAT NAME> select Enter (valid range is Sat A...

  • Page 44: Configuring Satellite Settings

    TracVision M9 User’s Guide Appendix A - Advanced Settings and Functions Configuring Satellite Settings Use the flowchart in Figure A-3 on page 47 to configure one of the satellites selected for tracking. TIP: Circular satellites use the following polarization/band combinations: right (RHC) and left (LHC).
  • Page 45 TracVision M9 User’s Guide Appendix A - Advanced Settings and Functions Figure A-3 Configuring Satellite Settings Tracking <SAT NAME> Configure frequency? Sat A Menu Sat B Next Cancel Select -/+ as required, then Install Satellite? select Enter (valid Next Return range is 00000, 10700 - 12750 MHz).

  • Page 46: Displaying Software Version Information

    TracVision M9 User’s Guide Appendix A - Advanced Settings and Functions Displaying Software Version Information Use the flowchart in Figure A-4 if you wish to display software version information. Figure A-4 Displaying Software Version Information Tracking <SAT NAME> Sat A...

  • Page 47: Displaying The Antenna Serial Number

    TracVision M9 User’s Guide Appendix A - Advanced Settings and Functions Displaying the Antenna Serial Number Use the flowchart in Figure A-5 if you wish to display the antenna serial number. Figure A-5 Displaying Antenna Serial Number Tracking <SAT NAME>...

  • Page 48: Other Advanced Settings

    TracVision M9 User’s Guide Appendix A - Advanced Settings and Functions Other Advanced Settings Not all MCU menu options are used in this configuration. The following menu options are not used: • Get System Errors • Get Skew Angle • Get Bit Error Rate •...

  • Page 49: Programming User-Defined Satellites

    Satellites This appendix explains how to program a user-defined satellite(s) into the antenna, if necessary. The TracVision M9 includes a library of common satellites that you can choose from. However, if the satellite(s) you wish to track is not listed, follow the instructions in this appendix to program your desired satellite(s).

  • Page 50: Connect A Pc To The Main Flash Port

    “Antenna Comms” window. You do not need to flash the antenna to enter commands. 1. Turn off the TracVision system. 2. Connect one end of a straight serial data cable to the main flash port on the back of the MCU. Connect the other end of the data cable to the serial port on your PC.
  • Page 51 TIP: To view characters on the screen as you type, set up HyperTerminal to echo typed characters. Select “Properties” from the File menu; select “ASCII Setup” at the Settings tab; then select “Echo typed characters locally” at the ASCII Setup window. 4. Turn on the TracVision system.

  • Page 52: Programming Your User-Defined Satellite(S)

    TracVision M9 User’s Guide Appendix B - Programming User-defined Satellites Programming Your User-defined Satellite(s) To configure a user-defined satellite, you will need to program the following satellite information into the antenna: • Satellite name • Satellite longitudinal position • Transponder information for all applicable combinations of polarization/band: •...
  • Page 53 TracVision M9 User’s Guide Appendix B - Programming User-defined Satellites 3. Type the following SATCONFIG command then press Enter: SATCONFIG,X,A,B,C,D Field Description User-defined satellite stored in antenna library (User1 = User-defined Satellite 1 or User2 = User-defined Satellite 2) Longitude (0-180)
  • Page 54 TracVision M9 User’s Guide Appendix B - Programming User-defined Satellites 6a. (Linear systems only) - Repeat Step 5 for each polarization/band: • Vertical High • Horizontal High • Vertical Low • Horizontal Low 6b. (Circular systems only) - Repeat Step 5 for each polarization/band: •...
  • Page 55 TracVision M9 User’s Guide Appendix B - Programming User-defined Satellites Example - Linear Satellite The following is an example of programming the fictional “YOURSAT 7” as the USER1 user-defined satellite. YOURSAT 7 at 7ºW, DVB decoder, linear polarization Transponder Data...
  • Page 56 TracVision M9 User’s Guide Appendix B - Programming User-defined Satellites Example - Circular Satellite The following is an example of programming the fictional “YOURSAT 122” as the USER2 user-defined satellite. YOURSAT 122 at 122ºW, DVB decoder, circular polarization Transponder Data...

  • Page 57: Tracvision M9 Wiring Diagrams

    Appendix C - TracVision M9 Wiring Diagrams Appendix C TracVision M9 Wiring Diagrams This appendix provides receiver wiring diagrams for TracVision M9 configurations. Wiring diagrams vary according to system configuration. TracVision M9 Installation Guide For installation instructions, refer to the...

  • Page 58: Tracvision M9 Wiring Diagram For One Or Two Receivers

    TracVision M9 User’s Guide Appendix C - TracVision M9 Wiring Diagrams TracVision M9 Wiring Diagram for One or Two Receivers Antenna +24 VDC – Data/Power OUTPUT TO ANTENNA FUSE MAINTENANCE PORT RF PORT POWER IN Primary Receiver TV ANT/CABLE IN...

  • Page 59: Tracvision M9 Wiring Diagram For Three Or Four Receivers (Circular Version Only)

    TracVision M9 User’s Guide Appendix C - TracVision M9 Wiring Diagrams TracVision M9 Wiring Diagram for Three or Four Receivers* (Circular Version Only) Antenna +24 VDC – OUTPUT TO Data/Power ANTENNA FUSE MAINTENANCE PORT RF PORT POWER IN RHCP LHCP...

  • Page 60: Tracvision M9 Wiring Diagram For Three Or Four Receivers (Linear Version Only)

    TracVision M9 User’s Guide Appendix C - TracVision M9 Wiring Diagrams TracVision M9 Wiring Diagram for Three or Four Receivers (Linear Version Only) Antenna +24 VDC – OUTPUT TO Data/Power ANTENNA FUSE MAINTENANCE PORT RF PORT POWER IN Receiver #1 (Primary)

  • Page 61: Recalibration

    TracVision M9 User’s Guide Appendix D - Recalibration Appendix D Recalibration This appendix explains how to recalibrate the system. This information should only be utilized by KVH-authorized technicians. Contents Recalibrating the System ..........69...

  • Page 62: Recalibrating The System

    TracVision M9 User’s Guide Appendix D - Recalibration Recalibrating the System During installation, the TracVision M9 should have been properly calibrated. However, if the antenna is moved or if additional equipment is installed or removed near the antenna, KVH recommends recalibrating the system. The following sections explain how to recalibrate the system.
  • Page 63 TracVision M9 User’s Guide Appendix D - Recalibration Turn On Autocalibration Use the flowchart in Figure D-2 to turn on autocalibration. NOTE: Autocalibration automatically turns off after a valid calibration score is received. For more information on interpreting the calibration score, see “Interpreting the Calibration Score”...
  • Page 64 Recalibrate the System 1. Select a calm day and a clear area. Excessive pitching and rolling can distort calibration data. 2. Apply power to the TracVision system. 3. Write down your approximate heading. You will use this information later in this procedure.
  • Page 65 TracVision M9 User’s Guide Appendix D - Recalibration Verify the Calibration Score This section explains how to interpret the calibration score display. Be sure to verify that the calibration yielded acceptable results. If the calibration did not yield acceptable results, you will need to restart recalibration.
  • Page 66 TracVision M9 User’s Guide Appendix D - Recalibration Interpreting the Calibration Score Each calibration results in a calibration score that is stored in the system’s memory. The calibration score contains an accuracy rating, a magnetic environment rating, and the number of calibrations performed.
  • Page 67 Phone: +1 401 847-3327 Fax: +1 401 849-0045 Phone: +45 45 160 180 Fax: +45 45 160 181 E-mail: info@kvh.com Internet: www.kvh.com E-mail: info@kvh.dk Internet: www.kvh.com © Copyright 2006 KVH Industries Inc. KVH and TracVision are registered trademarks of KVH Industries Inc.

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