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TracVision G8 Owner's Manual

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A Guide to TracVision
G8
®
owner's
manual
• Guide to Operation
• Guide to Technical Information

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Summary of Contents for TracVision G8

  • Page 1 A Guide to TracVision ® owner’s manual • Guide to Operation • Guide to Technical Information...
  • Page 2 Notes Press any button to return. ** If GPS is providing valid position data to the antenna, manual entry of latitude/longitude is not available. 2005, KVH Industries, Inc.
  • Page 3 TracVision G8 Owner’s Manual (KVH Part Number 54-0198). Power Requirement for Extended Data/Power Cable The TracVision G8 antenna system comes with a 100 ft (30 m) data/power cable. This cable supplies operating power from the Master Control Unit (MCU) to the antenna.
  • Page 4 Owner’s Manual This manual provides detailed instructions on the proper operation, installation, configuration, troubleshooting, and maintenance of the KVH TracVision G8 satellite TV system. For operation instructions, refer to the Guide to Operation. For installation, configuration, troubleshooting, and maintenance instructions, refer to the Guide to Technical Information.
  • Page 5 ® ® TracVision and KVH are trademarks of KVH Industries, Inc. ® (Digital Video Broadcasting) is a registered trademark of the DVB Project. ® DIRECTV is a registered trademark of DIRECTV, Inc. ™ DISH Network is an official trademark of EchoStar Communications Corporation.

  • Page 6: Table Of Contents

    Planning the Installation ......21 Mounting the TracVision Antenna ..... .26 Connecting the Receiver(s) .
  • Page 7 Preventive Maintenance ......95 TracVision G8 Field Replaceable Units ....96 Accessing Antenna Components Through the Hatch .
  • Page 8 Table of Contents Appendices ..........121 System Specifications .

  • Page 9: Guide To Operation

    Guide to Operation Guide to Operation This guide explains everything you need to know to operate your TracVision G8 system. For detailed installation, configuration, troubleshooting, and maintenance information, please refer to the Guide to Technical Information beginning on page 11.

  • Page 10: System Overview

    Guide to Operation System Overview A complete satellite TV system, illustrated in Figure 1, includes the TracVision G8 antenna unit connected to the Master Control Unit (MCU), a satellite TV receiver (integrated receiver/decoder, or IRD), and a television set. Figure 1 TracVision G8 System Diagram...
  • Page 11 TracVision G8. The MCU can accept any power input between 9 and 36 volts DC; its power supply provides power to the antenna and galvanically isolates the TracVision G8 system.

  • Page 12: Receiving Satellite Signals

    Guide to Operation Receiving Satellite Signals For TracVision G8 to receive satellite TV signals, the antenna must have a clear line of sight to the satellite. If you only receive intermittent signals or the antenna cannot find the satellite, check...

  • Page 13: Turning On The System

    Changing Channels and Switching to the Second Satellite TracVision G8 can have a pair of satellites installed, either one of The satellite configuration on your receiver must match the which can be the active satellite selection. There are several...
  • Page 14 Guide to Operation DISH Network ™ (EchoStar) and ExpressVu Satellite Subscribers DISH Network and ExpressVu subscribers will need to use the MCU switching option, as described in “Switching Satellites Using the MCU.” Latin America In Latin America, including Mexico, satellite switching is unnecessary because programming is broadcast from a single satellite.

  • Page 15: Watching Television

    TracVision G8 Owner’s Manual - Guide to Operation Watching Television TracVision G8 will receive satellite TV signals whether your vessel is in motion or at rest. Cable Unwrap If your vessel makes several consecutive circles in the same direction, the antenna will rotate 720° before reaching the end of its internal cable.

  • Page 16: Using The Mcu Interface

    Guide to Operation Using the MCU Interface All TracVision G8 operations are controlled and monitored using the MCU. An LCD display shows configuration data and three buttons enable you to perform menu-driven tasks. Figure 4 MCU Front Panel Tracking <SAT NAME>...

  • Page 17: Guide To Technical Information

    Guide to Technical Information This guide explains how to install, troubleshoot, and maintain the TracVision G8 system. For complete operating instructions, please refer to the Guide to Operation at the front of this manual. Contents Introduction ..........13 Installation .

  • Page 18: Introduction

    System Components ........17 Materials Provided with the TracVision G8 ....18...

  • Page 19: System Overview

    System Overview A complete satellite TV system, illustrated in Figure 1-1, includes the TracVision G8 antenna unit connected to the Master Control Unit (MCU), a satellite TV receiver (integrated receiver/decoder, or IRD), and a television set. While all basic programming and first-level diagnostic functions are available through the MCU, a laptop computer can be used to conduct advanced diagnostics.
  • Page 20 Your TracVision G8 includes a pre-programmed library of TV satellites from around the world. When configuring the TracVision G8, you may choose a pair of satellites from the TracVision G8’s default satellite library to be active in the system and with your receiver. If the...

  • Page 21: System Components

    TracVision G8. The MCU can accept any power input between 9 and 36 volts DC; its power supply provides power to the antenna and galvanically isolates the TracVision G8 system.

  • Page 22: Materials Provided With The Tracvision G8

    TracVision G8 Owner’s Manual - Guide to Technical Information Materials Provided with the TracVision G8 Table 1-2 lists the components and materials in the TracVision G8 shipping carton. Table 1-2 TracVision G8 Packing List Component KVH Part No. Antenna unit 02-1262-01 †...

  • Page 23: Installation

    Planning the Installation ....... .21 Mounting the TracVision Antenna ......26 Connecting the Receiver(s) .

  • Page 24: Planning The Installation

    Materials and Equipment Required for Installation If you are prewiring the system, Before you begin installing the TracVision G8 system, you need to be sure to route the N-type verify that you have all of the following tools and materials:...
  • Page 25 TracVision G8 Owner’s Manual - Guide to Technical Information • Power cable to connect the MCU to ship’s power (Table 2-2 provides proper gauge and length specifications for a 12V supply. The system will not work if the MCU receives less than 9V).
  • Page 26 There are several factors to consider when choosing the location for the TracVision antenna. • Since the TracVision antenna requires a clear view of the sky to receive satellite signals, the ideal antenna site has an unobstructed view of the horizon/satellite all around.
  • Page 27 The best placement for the TracVision antenna is above the radar. However, if there will be a significant horizontal separation between the radar and TracVision dome (i.e., at least 8 to 10 feet (2.4 to 3 meters)), the TracVision antenna can be placed below the radar as there will be little chance of signal blockage.
  • Page 28 Installation Figure 2-2 Antenna Unit Dimensions 38.86" (987 mm) The radome exterior is treated with a special finish selected for compatibility with the dome material Access Hatch and transparency to the satellite signals. Application of additional paints or finishes WILL degrade 17"...

  • Page 29: Mounting The Tracvision Antenna

    TracVision G8 Owner’s Manual - Guide to Technical Information Mounting the TracVision Antenna To mount the antenna to the vessel, follow the steps below. 1. Make sure that you have chosen a suitable mounting location based upon the guidelines in “Choosing the Best Location for the TracVision Antenna”...
  • Page 30 Installation 6. Remove the eight screws securing the radome to the baseplate. Carefully lift the radome straight up until clear of the antenna assembly and set it aside in a safe place. If you bring the radome topside, secure it with a lanyard to prevent it from falling overboard.
  • Page 31 TracVision G8 Owner’s Manual - Guide to Technical Information Figure 2-6 Baseplate Connectors Data/Power 10. Connect the N-type connector end of the data/power cable to the baseplate, as shown in Figures 2-7 and 2-8. Figure 2-7 Data/power Cable Connectors To MCU...
  • Page 32 Installation 11. Using a ⁄ " wrench, connect the RF cable(s) from belowdecks to the baseplate. If you connect more than one RF cable, label both ends of each RF cable to match its antenna baseplate connector (RF1, RF2, RF3, or RF4). Figure 2-9 shows an RF cable connected to the RF1 Do NOT use teflon gel on the cable connector.
  • Page 33 TracVision G8 Owner’s Manual - Guide to Technical Information 14. Place the antenna baseplate over the mounting holes drilled in the foundation, ensuring the connectors face the stern. 15. At each of the four baseplate mounting holes, place an M10 lock washer and flat washer on an M10 bolt and insert the bolt into the hole from below, as shown in Figure 2-11.

  • Page 34: Connecting The Receiver(S)

    One end of the RF cable should already be connected to the RF1 condition that will damage the plug on the TracVision antenna. Connect the other end of the RF1 antenna’s electronics. cable to the receiver plug labeled “LNB,” “ANT/SAT,” or “SATELLITE IN.”...
  • Page 35 Option 3 - Connecting Three or More Receivers (System Equipped with Circular Dual LNB) To connect three or four receivers to the TracVision antenna, you will need to install an active multiswitch (Channel Master model 6214IFD or equivalent) between the antenna and the receivers.
  • Page 36 Installation Multiple Multiswitch Installation If you need to connect more than four receivers to the TracVision antenna, you may carry out a multiple multiswitch installation, as shown in Figure 2-14. Figure 2-14 Multiple Multiswitch Installation (Circular Dual LNB System) RF1 RF2...
  • Page 37 TracVision G8 Owner’s Manual - Guide to Technical Information Option 3 - Connecting Three or More Receivers (System Equipped with a Linear Quad LNB) Systems equipped with a linear quad LNB have four RF outputs that can be connected to individual receivers.

  • Page 38: Wiring The Mcu

    TracVision system should have a similar ground connection. Wiring the MCU All other wiring for the TracVision system connects at the rear panel of the MCU. For the TracVision system to work properly, you must connect the following cables to the MCU: •...
  • Page 39 Do NOT reapply present. power until all system wiring is completed. The TracVision G8 system requires a 9-36 VDC power input. Since it does not have a dedicated power control (ON/OFF switch), a quick-tripping circuit breaker or fuse should be installed between vessel power and the MCU.
  • Page 40 Installation 2. Find the power plug provided in the kitpack and insert your vessel power wires into the plug’s (+) and (-) terminals (see Figure 2-18). Figure 2-18 Power Plug If you routed a receiver ground wire to the MCU, as recommended earlier, insert the wire into the plug’s ground (-) terminal.

  • Page 41: Mounting The Mcu

    TracVision G8 Owner’s Manual - Guide to Technical Information Mounting the MCU Mount the MCU using either of the following options: Option 1 - Velcro Fastening on a Horizontal Surface Option 2 - Flush-mounting The following sections describe how to mount the MCU for both of these options.
  • Page 42 Installation Option 2 - Flush-mounting 1. Choose a location based upon the guidelines in “Choosing the Best Location for the MCU” on page 25. 2. A template has been provided in Appendix B on page 125 as a guide to mark and cut the proper hole for the flush mount bracket.

  • Page 43: Activating/Programming The Receiver

    Please refer to the user manual that accompanied your receiver for activation instructions. Programming European or Australian Receivers Before the TracVision G8 system can be used in Europe or Australia, the receiver must be programmed to receive signals from the selected DVB satellite services. Programming is conducted using menu selections displayed on the TV screen.
  • Page 44 Installation It is also important that the receiver’s settings for Antenna Alternatives 1 and 2 match the MCU’s installed satellite settings as follows: • Antenna Alternative 1 = Satellite A • Antenna Alternative 2 = Satellite B Section 2.7, “Installing Satellites Using the MCU,” on page 42 provides details on the satellite installation process.

  • Page 45: Installing Satellites Using The Mcu

    TracVision G8 Owner’s Manual - Guide to Technical Information Installing Satellites Using the MCU The TracVision G8 can track a variety of DVB-compatible and TracVision G8’s default satellite DSS (DIRECTV) satellites. The system contains a preprogrammed pairs are: library of various satellites. It also has two open slots that you N.
  • Page 46 (Linear quad LNB/feed tube assembly required). • Optus_B1 • Optus_B3 The satellites listed in TracVision G8’s preprogrammed satellite library will be sufficient for most users. However, if you wish to install one or two satellites that are not in the library, skip to “Programming User-defined Satellites”...
  • Page 47 TracVision G8 Owner’s Manual - Guide to Technical Information Figure 2-23 Install Satellite Pair Process Install Satellite? Enter Next Return Proceed to "Restarting the Antenna" Install A <SAT NAME> Next Cancel Selecting NEXT will cycle the display through all available satellites.
  • Page 48 Installation Programming User-defined Satellites The TracVision G8 satellite library has the capacity for two user- defined satellites in case you want to track a satellite that is not currently preprogrammed in the library. User-defined satellites can only be configured via the MCU’s maintenance port. To...
  • Page 49 Then go to the “Select board to flash” screen. 3. Apply power to the TracVision G8 system and allow the system to complete full initialization. Data should be scrolling on the PC display to identify any system problems detected.
  • Page 50 Installation Entering User-defined Satellite Data Enter the following antenna commands to configure your user- defined satellites. If you’re using HyperTerminal, type the command in the HyperTerminal window then press Enter. If you’re using the KVH Flash Update Wizard, type the command in the “Command” box, then press Enter.
  • Page 51 TracVision G8 Owner’s Manual - Guide to Technical Information 4. Repeat Step 3 for each of the following transponder categories: • vertical high • vertical low • horizontal high • horizontal low • right • left TracVision G8 requires that the data fields for all transponder categories be provided.
  • Page 52 Installation 1. Type HALT<Enter> to put the antenna in Idle mode. 2. Enter the SATINSTALL parser command as follows: Command: SATINSTALL,<satA_name>,<satB_name><Enter> Where: <satA_name> = the name of your choice for Satellite A (for example: USER1) <satB_name> = the name of your choice for Satellite B (for example: USER2) If you only want to install and track one satellite, enter NONE...
  • Page 53 TracVision G8 Owner’s Manual - Guide to Technical Information An Example of Configuring a User-defined Satellite (N. America) The following is an example of configuring the fictional YOURSAT 123 as the USER1 configured satellite. Prior to configuring this satellite or any others, be certain to get the most up-to-date information from one of the sources previously discussed.
  • Page 54 Installation An Example of Configuring a User-defined Satellite (Europe) The following is an example of configuring the fictional YOURSAT 123 as the USER1 configured satellite. Prior to configuring this satellite or any others, be certain to get the most up-to-date information from one of the sources previously discussed.

  • Page 55: Checking Out The System

    TracVision G8 Owner’s Manual - Guide to Technical Information Checking Out the System Now that you’ve installed the TracVision G8, you need to verify that the system functions properly. Check the system startup sequence to ensure that the system is operating within normal You can download the latest KVH parameters.
  • Page 56 Installation 3. Apply power to the TracVision G8 system and allow the system to complete full initialization. Data should be scrolling on the PC display to identify any system problems detected. If no data appears, recheck your connections and setup.

  • Page 57: Changing Geographic Location

    Changing Geographic Location If you move to a different geographic area, you will need to modify your TracVision G8 system to receive satellite TV signals in the new location. To begin receiving satellite signals in the new area, perform the following steps.
  • Page 58 Installation Install New Satellites When you move to a new area, the list of available satellites changes. For details on available satellites by region and installing these new satellites, refer to Section 2.7, “Installing Satellites Using the MCU,” on page 42. Replace the Receiver In order to receive satellite TV service in your new geographic You may also need to replace your...

  • Page 59: Using The Mcu Interface

    Interface This section explains how to use all of the MCU functions. You will use the MCU to operate, control, and monitor the TracVision G8. Contents Startup and Self-test ........59 Main Display and Accessing the Main Menu .

  • Page 60: Startup And Self-Test

    Using the MCU Interface Startup and Self-test To turn on the TracVision G8, follow the steps below. 1. Turn on the satellite TV receiver and the television. 2. Apply operating power to the MCU. 3. Wait while the system initializes and searches for the satellite.

  • Page 61: Main Menu

    TracVision G8 Owner’s Manual - Guide to Technical Information Main Display and Accessing the Main Menu As soon as the startup routine is completed, the LCD panel shows the main display, which shows which satellite the antenna is currently tracking. The buttons allow you to switch between the two installed satellites as well as enter the main menu.
  • Page 62 Using the MCU Interface The RETURN and CANCEL Buttons Throughout the menus, the right-hand button will often be designated as either RETURN or CANCEL. These options have the following functions: • RETURN – Returns to the main menu or display. If no buttons are pressed within 10 seconds, the menu will automatically default to the main display.

  • Page 63: Installing Satellites

    TracVision G8 Owner’s Manual - Guide to Technical Information Installing Satellites TracVision G8 permits two satellite services (Satellites A and B) to be installed simultaneously. There is also an option for NONE on Satellite B, permitting single satellite operation. Figure 3-5 Install Satellite Pair Process...
  • Page 64 Using the MCU Interface Available Satellite Pairs North America Any two of the North American satellites listed below can be paired together, as long as the satellites are within range of the antenna (standard circular dual LNB required): • DSS_72 •...

  • Page 65: Restarting The Antenna

    TracVision G8 Owner’s Manual - Guide to Technical Information Restarting the Antenna To restart the antenna, use the Restart Antenna menu. The antenna will re-initialize and reacquire the satellite. Figure 3-6 Restart Antenna Menu Restart antenna? Next Return Proceed to Section 3.5, "Operations Mode"...
  • Page 66 Using the MCU Interface Antenna Status Mode This sequence of menus allows a user to do the following: • Scan for system errors • View the skew angle • Access antenna type, • Display the bit error rate version, and serial •...

  • Page 67: Antenna Status Data Screens

    TracVision G8 Owner’s Manual - Guide to Technical Information Antenna Status Data Screens Figure 3-9 shows the information available through the Get Antenna Status mode. This information is valuable for basic troubleshooting and diagnostics. Figure 3-9 Antenna Status Data Screens...
  • Page 68 Using the MCU Interface Control Antenna Mode This sequence of menus allows a user to do the following: • Adjust the antenna’s • Set latitude/longitude azimuth and elevation • Select the active satellite • Restart the antenna • Adjust the skew angle •...
  • Page 69 TracVision G8 Owner’s Manual - Guide to Technical Information Manually Controlling the Antenna In certain circumstances, you may need to control the azimuth, elevation, and tracking of the TracVision G8 antenna manually, using the process shown in Figure 3-11. Wait until the antenna has fully initialized, then use the + and - buttons to manually move the dish.
  • Page 70 Using the MCU Interface Restarting the Antenna After resetting satellite parameters, it is necessary to restart the antenna before the new settings take effect. Figure 3-12 Restart Antenna Menu Restart antenna? Next Return Proceed to "Turning Sleep Mode On/Off" Antenna Restarted This screen is displayed for 3 seconds before returning to startup sequence and main data display...
  • Page 71 TracVision G8 Owner’s Manual - Guide to Technical Information Turning Instant On Mode On/Off Instant On allows the antenna to immediately receive a TV signal if the vessel has not moved since the antenna was last shut off. If the vessel moves after acquiring the satellite via Instant On, the antenna will undergo its standard initialization process, resulting in a brief interruption of the TV signal.
  • Page 72 Using the MCU Interface Installing a New Satellite Pair TracVision G8 permits two satellite services (Satellites A and B) to be installed simultaneously. There is also an option for NONE on Satellite B, permitting single satellite operation. Figure 3-15 Install Satellite Pair Process...
  • Page 73 TracVision G8 Owner’s Manual - Guide to Technical Information Setting Latitude and Longitude If the GPS is blocked, faulty, or unavailable, you can enter the vessel’s latitude and longitude to ensure that the installed satellites are viewable, as well as to permit the system to set several internal parameters.
  • Page 74 Using the MCU Interface Selecting Active Satellite After installing the active pair of satellites, use the Select Satellite menu to choose which of the installed satellites will be active. European systems only: Figure 3-17 Select Active Satellite If DiSEqC is active on your receiver, once the antenna restarts, the antenna starts tracking the Select Satellite?
  • Page 75 TracVision G8 Owner’s Manual - Guide to Technical Information Updating Satellite Frequency Data If the antenna is unable to find a satellite, the satellite’s frequency data may have changed. The Satellite Frequency Scan feature Do NOT use this function unless...
  • Page 76 Using the MCU Interface Figure 3-19 Satellite Frequency Scan Sat frequency Scan? Next Return To find a valid symbol rate and FEC code, refer to an up-to-date satellite Proceed to "Configuring Satellite information table. Data for satellites Settings" stored in the antenna’s library is Sym Rate: XXXXXm/s available for download at...
  • Page 77 TracVision G8 Owner’s Manual - Guide to Technical Information Configuring Satellite Settings The Configure Satellite menu allows you to change the configuration settings for your installed satellites. For each polarization, you can change the following settings: North American satellites have two •...
  • Page 78 Using the MCU Interface Figure 3-20 Configure Satellite Configure satellite? Next Return Return to "Manually Controlling the Antenna Configure satellite Sat A Sat B Configure A <SAT NAME>? Configure B <SAT NAME>? Polarization: XXX Configure FEC code? Note 1 Enter Next Cancel Configure frequency?
  • Page 79 TracVision G8 Owner’s Manual - Guide to Technical Information Control Compass Mode The Control Compass function allows you to turn autocalibration on/off, read the calibration score, and clear the calibration. Control Compass Mode Menu Sequence Figure 3-21 Control Compass? Next Return Proceed to "Setting Display...
  • Page 80 Using the MCU Interface Viewing the Calibration Score The calibration score should be checked the first time you are underway after installing the TracVision G8 and whenever adjustments are made to vessel equipment that can affect the sensor’s accuracy. Figure 3-23 Viewing Calibration Score...
  • Page 81 TracVision G8 Owner’s Manual - Guide to Technical Information Magnetic Environment (MAGENV) The MAGENV score (GOOD, OK, POOR, BAD) indicates the quality of the installation location. If the quality is POOR or BAD, the antenna may need to be moved to a more favorable magnetic environment, or the source of magnetic interference needs to be relocated.

  • Page 82: Setting Display Brightness

    Using the MCU Interface Setting Display Brightness The MCU display’s brightness may be adjusted to suit your preferences. Press the right-hand button to make the display brighter; press the left-hand button to make it dimmer. When you are satisfied with the setting, press the center button to accept the setting.

  • Page 83: Troubleshooting

    Troubleshooting 4 – Troubleshooting This section identifies basic trouble symptoms and lists their possible causes and solutions. Contents Troubleshooting Matrix ....... . .85 Causes and Remedies for Common Operational Issues .

  • Page 84: Troubleshooting Matrix

    Troubleshooting Troubleshooting Matrix The troubleshooting matrix shown in Table 4-1 identifies some trouble symptoms, their possible causes, and references to troubleshooting solutions. Table 4-1 Troubleshooting Matrix Section 4.2 1 = Anyone can do 2 = Electronics know-how recommended 3 = Dealer service recommended SYMPTOM Antenna non-functional Antenna not switching satellites via remote...

  • Page 85: Causes And Remedies For Common Operational Issues

    TracVision G8 Owner’s Manual - Guide to Technical Information Causes and Remedies for Common Operational Issues There are a number of common issues that can affect the performance of the TracVision G8. The following sections address these issues and potential solutions.
  • Page 86 If the vessel turns during the two-minute startup sequence that occurs immediately after turning on the power to the TracVision G8, the antenna will record that variable motion as “standing still.” This may cause the antenna to track improperly. To solve this problem, turn the TracVision G8 off for at least 10 seconds.
  • Page 87 The satellite configuration on European receivers must match the satellite settings on the TracVision G8 system. • Satellite A on the TracVision G8 must be the same satellite as receiver Alternative 1 (or A, based on your receiver) and must be assigned the receiver DiSEqC 1 setting.

  • Page 88: Receiver Troubleshooting

    (see Section 2.3, “Connecting the Receiver(s),” on page 31). Type of Multiswitch Used An active (not passive) multiswitch must always be used to connect the TracVision G8 system to multiple receivers. Refer to Section 2.3, “Connecting the Receiver(s),” on page 31 for directions on proper multiswitch/multiple receiver cabling.

  • Page 89: Computer Diagnostics

    TracVision G8 Owner’s Manual - Guide to Technical Information Computer Diagnostics TracVision G8 provides advanced diagnostic readouts viewed on a PC with an RS-232 serial communication port. If you are unable to isolate a system problem, set up for computer diagnostics as described below.

  • Page 90: Maintenance Port Antenna Commands

    Troubleshooting 3. Apply power to the TracVision G8 system and allow the system to complete full initialization. Data should be scrolling on the PC display to identify any system problems detected. If no data appears, recheck your connections and setup.

  • Page 91: Maintenance

    Preventive Maintenance ........95 TracVision G8 Field Replaceable Units ......96 Accessing Antenna Components Through the Hatch .

  • Page 92: Warranty/Service Information

    RMA number will be returned to you at your expense. Preventive Maintenance TracVision G8 requires minimal preventive maintenance. The following tasks are sufficient to maintain peak performance. Monthly • Wash the exterior of the radome and baseplate assembly When cleaning the radome, avoid with fresh water;...

  • Page 93: Tracvision G8 Field Replaceable Units

    TracVision G8 Owner’s Manual - Guide to Technical Information TracVision G8 Field Replaceable Units The serial number for your If you experience an operating problem or need technical TracVision G8 will be required assistance, please contact your local authorized TracVision G8 during any troubleshooting or dealer/installer or distributor.
  • Page 94 Figures 5-1 and 5-2 show the electrical assemblies or attempt locations of a number of components within the antenna unit. servicing until receiver power and vessel input power are disconnected. Figure 5-1 TracVision G8 Antenna Unit (Front View) Feed Tube Reflector PCB Module Baseplate Elevation...

  • Page 95: Accessing Antenna Components Through The Hatch

    TracVision G8 Owner’s Manual - Guide to Technical Information Accessing Antenna Components Through the Hatch You can access all field replaceable units through the large hatch on the antenna baseplate. You do not need to remove the radome. To remove the hatch cover, simply remove the eleven M4 screws securing the hatch cover to the baseplate.

  • Page 96: Replacing The Pcb Module

    Maintenance Replacing the PCB Module 1. Follow the steps in Section 4.5, “Computer Diagnostics,” on page 90 to connect a PC to the MCU’s maintenance port and apply power to the antenna unit. 2. Record the serial number for later re-entry. 3.
  • Page 97 TracVision G8 Owner’s Manual - Guide to Technical Information 7. Reconnect the cables that you removed in Step 4. Be sure to reconnect all cables in their proper positions. Figure 5-6 shows the proper connector assignments. Figure 5-6 PCB Module Connectors...

  • Page 98: Replacing The Rf Pcb

    Maintenance Replacing the RF PCB 1. Disconnect power from the antenna unit and the receiver. The RF PCB is protected within a metal enclosure that is fastened to the antenna frame. This PCB module, which contains the main and RF PCBs, must be removed to gain access to the RF PCB.
  • Page 99 TracVision G8 Owner’s Manual - Guide to Technical Information 5. Disconnect the Molex connector from the RF PCB. Figure 5-9 RF PCB Molex Standoffs Connector (x 4) 6. Using a ⁄ " nut driver/socket, remove the four #6-32 standoffs securing the RF PCB to the PCB module (see Figure 5-9).

  • Page 100: Replacing The Internal Sensor

    Maintenance Replacing the Internal Sensor 1. Disconnect the sensor cable from the internal sensor assembly. Figure 5-10 Internal Sensor Assembly (Side View) Sensor Cable Connector Internal Sensor 2. Using a ⁄ " nut driver/socket, remove the four #10-32 self-locking nuts and flat washers securing the internal sensor assembly to the sensor bracket.

  • Page 101: Replacing The Azimuth Gyro

    TracVision G8 Owner’s Manual - Guide to Technical Information 3. Install the new internal sensor. Secure in place with the nuts/washers that you removed in Step 2 and reconnect the sensor cable. 4. With Autocalibration set to “ON,” the sensor will calibrate itself when you power up the antenna and maneuver the vessel.
  • Page 102 Maintenance Calibrating the Gyros To calibrate the azimuth and elevation gyros, follow the steps below. 1. Follow the steps in Section 4.5, “Computer Diagnostics,” on page 90 to connect a PC to the MCU’s maintenance port and apply power to the antenna unit. 2.

  • Page 103: Replacing The Elevation Gyro

    TracVision G8 Owner’s Manual - Guide to Technical Information 5.10 Replacing the Elevation Gyro 1. Disconnect the gyro cable from the in-line connector. Figure 5-14 Elevation Gyro Reflector M2.5 Screws (x 2) Gyro Cable Gyro Connector 2. Remove the two M2.5 screws securing the gyro to the LNB/feed tube assembly.

  • Page 104: Replacing The Azimuth Motor

    Maintenance 5.11 Replacing the Azimuth Motor 1. Disconnect the motor cable from the azimuth motor. Figure 5-15 Azimuth Motor Cable Motor Cable Connector Azimuth Motor Release Tab 2. Remove the motor shield by pressing on the two sides of the shield above the release tabs. 3.
  • Page 105 TracVision G8 Owner’s Manual - Guide to Technical Information Figure 5-17 Azimuth Motor and Belt #8-32 Locking Nuts (x 4) Azimuth Belt Motor Hub 4. Install the new azimuth motor with the belt positioned around the outer lip of the motor hub (see Figure 5-17).

  • Page 106: Replacing The Azimuth Belt

    Maintenance 5.12 Replacing the Azimuth Belt 1. Cut and discard the old belt. 2. Cut the tie-wraps securing the spare belt to the antenna frame. Figure 5-19 Spare Azimuth Belt Attached to Frame Spare Belt 3. Carefully work the spare belt around the azimuth motor hub and around the azimuth pulley.

  • Page 107: Replacing The Elevation Motor

    TracVision G8 Owner’s Manual - Guide to Technical Information 5.13 Replacing the Elevation Motor 1. Disconnect the motor cable from the elevation motor. Figure 5-21 Elevation Motor Cable Elevation Motor Motor Cable Connector Release Tab 2. Remove the motor shield by pressing on the two sides of the shield above the release tabs.
  • Page 108 Maintenance 4. Install the new elevation motor with the belt positioned around the outer lip of the motor hub. Reinstall the screws and washers that you removed in Step 3, but do not tighten them yet. 5. Slide the motor until the belt is tight around the motor hub and elevation pulley.

  • Page 109: Replacing The Elevation Belt

    TracVision G8 Owner’s Manual - Guide to Technical Information 5.14 Replacing the Elevation Belt 1. Loosen (do not remove) the four #8-32 screws securing the motor to the antenna frame until the motor is free to slide upward. Raise the motor to the top of the slots and retighten the screws to hold it in place.

  • Page 110: Replacing The Skew Motor

    Maintenance 5.15 Replacing the Skew Motor (Linear Quad LNB Systems Only) 1. Using a ⁄ " wrench, carefully disconnect the four RF cables from the LNB. Figure 5-25 Linear Quad LNB/Feed Tube Assembly Gyro Cable Connectors #8-32 Screws (x 4) Skew Motor RF Cable...
  • Page 111 TracVision G8 Owner’s Manual - Guide to Technical Information 4. Using a ⁄ " allen key, loosen the two #8-32 set screws securing the feed tube in the LNB/feed tube assembly collar. Remove the feed tube. Figure 5-27 Removing the Feed Tube...
  • Page 112 Maintenance 8. Gently extend the two sides of the motor shield and remove the shield from the old skew motor. Figure 5-29 Removing the Skew Motor Shield Skew Motor Motor Shield 9. Place the new skew motor inside the motor shield. The motor’s connector should pass through the small opening in the shield.

  • Page 113: Replacing The Skew Belt

    TracVision G8 Owner’s Manual - Guide to Technical Information 12. Reconnect the motor cable that you removed in Step 6. 13. Apply a small amount of Loctite threadlocker to the threads of the four #8-32 screws that you removed in Step 5.

  • Page 114: Replacing The Lnb

    Maintenance 3. Roll the belt over the motor hub, then over the pulley. Remove and discard the old belt. 4. Place the new belt around the pulley and around the motor hub. Ensure that the teeth are on the inside of the belt. 5.

  • Page 115: Replacing The Lnb/Feed Tube Assembly

    TracVision G8 Owner’s Manual - Guide to Technical Information 5.18 Replacing the LNB/Feed Tube Assembly 1. Using a ⁄ " wrench, carefully disconnect the RF cables from the LNB. Figure 5-33 LNB (Linear Quad version Shown) Gyro Cable Connectors #8-32 Screws (x 4)
  • Page 116 Maintenance 4. Using a ⁄ " allen key, loosen the two #8-32 set screws securing the feed tube in the LNB/feed tube assembly collar. Remove the feed tube. Figure 5-35 Removing the Feed Tube #8-32 Set Screws (x 2) Feed Tube 5.

  • Page 117: Preparing For Shipment

    Return Material Authorization (RMA) number is required box. Shipments received without prior to the return of the TracVision G8 system to KVH. an RMA number will be returned Contact the KVH Technical Support Department at to you at your expense.

  • Page 118: Appendices

    Appendices Appendices This section contains several appendices of supplemental information, including a mounting template, startup data, and antenna commands. Contents System Specifications ........123 MCU Flush Mount Panel Template .

  • Page 119: System Specifications

    System Specifications Appendix A System Specifications Physical Characteristics Antenna Unit 39" (99 cm) h x 35" (89 cm) dia; 85 lbs (38.6 kg) 7.3" (18.5 cm) d x 8.2" (20.8 cm) w x 2.6" (6.6 cm) h Operating temperature -13°F to +130°F (-25°C to +55°C) Storage temperature -40°F to +185°F (-40°C to +85°C) Input Power...

  • Page 120: Mcu Flush Mount Panel Template

    Appendix B Appendix B MCU Flush ADCU Flush Mount Mount Panel Panel Template Template (Scale 1:1) (Scale 1:1)

  • Page 121: Startup Data Sequence

    TracVision G8 system. This data can be recorded using the maintenance port and a PC. TracVision G8 Controller Rev X - Ver X.XX - Serial number XXXXXXXX - HW Rev XX *** Init RF Board *** RF: S,A,H,U,V...
  • Page 122 TracVision G8 Owner’s Manual - Guide to Technical Information BIAS/RF: 2057 2185 2583 BIAS/RF: 2032 2146 2572 Check cal gyro to rate bias BiasLimit = 8.00 BiasFOGLimit = 0.0003 BiasCorrection = 5.00 Gyro Bias: Az = 2069.15, Cal Az = 2067.98 ------- Expected range is 1700-2300 Gyro Bias: El = 2050.04, Cal El = 2049.54...

  • Page 123: Maintenance Port Antenna Commands

    Appendix D Maintenance Port Antenna Commands The TracVision G8 system commands are parsed when the system receives an ASCII carriage return (Hex 0D). An ASCII line feed (Hex 0A) is permitted but is ignored in any transmitted command. All system responses are terminated with an ASCII carriage return followed by a line feed and ending with either an acknowledge character (ASCII >...
  • Page 124 TracVision G8 Owner’s Manual - Guide to Technical Information Help on Parser Commands Function: lists parser commands Command: HELP Argument: none Response: print a list of all parser commands Calculate Skew Angle Function: report skew angle of the current satellite...
  • Page 125 Maintenance Port Antenna Commands Azimuth CW Step Function: commands a 0.1 deg CW manual step in azimuth angle Command: Argument: none Response: echoes the command Azimuth CCW Step Function: commands a 0.1 deg CCW manual step in azimuth angle Command: Argument: none Response:...
  • Page 126 TracVision G8 Owner’s Manual - Guide to Technical Information Idle Mode Function: halts active tracking and conical scan, then enters idle mode Command: HALT Argument: none Response: echoes the command Current Cable Wrap Angle Function: sets or reports current cable wrap angle, defined as 0°...
  • Page 127 Maintenance Port Antenna Commands D.5 Sensor Module Commands Report Platform Attitude Function: reports vessel attitude indicated by sensor module Command: ATTITUDE Argument: none Response: Pitch +/-pp.p, Roll +/-rr.r, Yaw yyy.y Compass Calibration Score Function: reports compass calibration score Command: CALSCORE Argument: none Response:...
  • Page 128 TracVision G8 Owner’s Manual - Guide to Technical Information D.6 RF Board Commands Serial Communications, Status/Polarization Report, Tone Changes Function: start serial communications, reports status & polarization/tone changes Command: Response: S,s,p,b,m <cr> every 5 seconds until ><cr>is returned from system software...
  • Page 129 Maintenance Port Antenna Commands Set RF Tracking Parameters Function: sets RF tracking parameter Command: @SATCONFIG,X,N,F,S,C,ID,P,B,D<cr> Response: Echoes the input data Where: @SATCONFIG = directs data to the RF Board X = satellite A or B N = satellite table # (98 & 99 are slots for user- configured satellites) F = frequency in MHz (either 00000 or a range from 10700 - 12700)
  • Page 130 TracVision G8 Owner’s Manual - Guide to Technical Information D.7 Installation Commands Set/Report GPS Position Function: reports or sets default GPS position Command: GPS<cr> GPS,XX,D,YYY,E Response: GPS(Default or Active),XX.XX,D,YYY.YY,E, ZZZZZZ.ZZ GPS: XXD YYYE Where: XX.XX = latitude (0-90) D = S (South) or N (North) YYY.YY = longitude (0-180)
  • Page 131 Maintenance Port Antenna Commands Configure Longitude of a User-configurable Satellite Function: configures one of the user-configurable satellites with the longitude provided Command: SATCONFIG,USERX,YYY,Z,D,L Response: if valid pair, echoes the input data if invalid pair, returns error message Where: X = 1 or 2 YYY = longitude (0-180) Z = E (East) or W (West) D = decoding type (0 = test, 1 = DSS-A,...
  • Page 132 TracVision G8 Owner’s Manual - Guide to Technical Information Report Last Satellite Tracked/Update Value Function: reports the last satellite tracked or updates the last tracked satellite to the value input if it is different from the current value Command: LASTSAT...
  • Page 133 Index Index cable unwrap, 8 cables, connecting. See wiring cal score, 53, 79 accessing components, 98 calibration, 78-80, 105 AC ripple, 31 CANCEL key, 61 accuracy levels, compass, 79 caution, 31, 36, 97 activating the receiver(s), 40 changing channels, 6-7 activation department, KVH, 40 changing geographic location, 54-55 “Antenna Not Responding”...
  • Page 134 TracVision G8 Owner’s Manual D (continued) dimensions geographic location, changing, 54 antenna unit, 25, 123 global support program, 95 MCU, 123 GPS, 3, 72 DIRECTV, 6 grounding, 35, 37 DiSEqC, 6, 7, 49, 73 DISH Network, 7, 40 hatch, 98...
  • Page 135 Index moving to another region, 54 magnetic concerns, 24, 80 multiswitch, 32-34, 89 main menu, 60 maintenance port, MCU, 46 noise, antenna, 8 maintenance, corrective, 96-119 North American satellites, 16 maintenance, preventive, 95 N-type connector, 28 manual control of antenna, 68 master receiver, 31 materials needed for install, 21-22 overload protection, 36...
  • Page 136 TracVision G8 Owner’s Manual RF flash port, 35 radar concerns, 24 RF PCB, replacing, 101-102 radome RMA number, 95, 120 cleaning, 95 description, 4 painting, 25 safety warning, 31, 36, 97 receiver satellite activating, 40 Australia, 17 description, 4 coverage area, 5, 88...
  • Page 137 Index S (continued) wiring data/power cable, 28, 35 startup screens, 59 receiver(s), 31-34 startup sequence, 127-128 MCU, 35-37 state, antenna, 66 power, 36-37 steel vessel, mounting considerations, 24 RF cables, 29, 31-34 switching satellites, 6-7 symbol rate, 76 technical support, 95, 96 teflon gel, 29 testing, 52-53 tools needed for install, 21...
  • Page 138 ® KVH Industries, Inc. KVH Europe A/S 50 Enterprise Center • Middletown, RI 02842-5279 • U.S.A. Kokkedal Industripark 2B • 2980 Kokkedal • Denmark Phone: +1 401 847-3327 • Fax: +1 401 849-0045 Phone: +45 45 160 180 • Fax: +45 45 160 181 E-mail: info@kvh.com •...

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