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TracVision M9 User Manual

Standard configuration
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TracVision M9
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Summary of Contents for TracVision M9

  • Page 1 TracVision M9 Standard Configuration...
  • Page 2 TracVision M9 User’s Guide This user’s guide provides all of the basic information you need to operate, set up, and troubleshoot the TracVision M9 satellite TV antenna system. For detailed installation information, please refer to the TracVision M9 Installation Guide.
  • Page 3 TracVision and KVH are registered trademarks of KVH Industries, Inc. The unique light-colored dome with dark contrasting base is a registered trademark of KVH Industries, Inc. All other trademarks are the property of their respective owners.

  • Page 4: Table Of Contents

    TracVision M9 User’s Guide Table of Contents Table of Contents Introduction Using this Manual ................3 System Overview................6 Circular and Linear Versions..............8 Operation Receiving Satellite TV Signals ............11 Turning the System On/Off ..............12 Changing Channels and Switching Between Satellites ....13 Product Care ..................15 Settings Setting the MCU to Track Satellites..........19...
  • Page 5 TracVision M9 User’s Guide Table of Contents Advanced Settings and Functions Manually Controlling the Antenna............45 Updating Satellite Frequency Data ..........46 Changing the Sidelobe Mode Setting..........48 Displaying Software Version Information.........49 Displaying the Antenna Serial Number ..........50 Other Advanced Settings ..............51 Programming User-defined Satellites Connect a PC to the Maintenance Port ..........55...
  • Page 6 TracVision M9 User’s Guide Chapter 1 - Introduction 1. Introduction This chapter provides a basic overview of this manual and your TracVision system. Contents Using this Manual.............. 3 System Overview............... 6 Circular and Linear Versions..........8...

  • Page 7: Introduction

    Chapter 1 - Introduction Using this Manual This manual provides complete operation, setup, and troubleshooting information for your TracVision system, as well as wiring diagrams for various TracVision M9 configurations. Who Should Use This Manual The user should refer to the "Operation"...
  • Page 8 TracVision M9 User’s Guide Chapter 1 - Introduction Typographical Conventions This manual uses the following typographical conventions: Text Example Description Text in brackets or the pound sign (#) <Sat Name> indicates a variable portion of the MCU display Bold text in capital letters indicates a...
  • Page 9 TracVision M9 User’s Guide Chapter 1 - Introduction Related Documentation In addition to this User’s Guide, the following documents are provided with your TracVision system: Document Description Installation Guide Complete product installation instructions Product Registration Form Details on registering the product...

  • Page 10: System Overview

    The MCU is the system’s user interface, providing access to the system and its functions through an LCD and three buttons. The MCU also serves as the vessel’s junction box, allowing the system to use vessel power and supply and receive data to/from the TracVision M9.
  • Page 11 - even while you’re on the move! Tri-satellite Tracking Capability Your TracVision M9 is capable of tracking up to three of your selected satellites, as long as the antenna is located within the selected satellites’...

  • Page 12: Circular And Linear Versions

    TracVision M9 User’s Guide Chapter 1 - Introduction Circular and Linear Versions Your TracVision system is configured for either circularly polarized satellite signals or linearly polarized satellite signals (see Figure 1-3). Polarization requirements vary according to location and satellite service. For additional details refer to “Setting the MCU to Track...

  • Page 13: Receiving Satellite Tv Signals

    TracVision M9 User’s Guide Chapter 2 - Operation 2. Operation This chapter explains everything you need to know to operate the TracVision system. Contents Receiving Satellite TV Signals ......... 11 Turning the System On/Off ..........12 Changing Channels and Switching Between Satellites................

  • Page 14: Operation

    TracVision M9 User’s Guide Chapter 2 - Operation Receiving Satellite TV Signals Television satellites are located in fixed positions above the Earth’s equator and beam TV signals down to certain regions of the planet (not worldwide). To receive TV signals from a satellite, you must be located within that satellite’s unique coverage area.

  • Page 15: Turning The System On/Off

    TracVision M9 User’s Guide Chapter 2 - Operation Turning the System On/Off Since power to the antenna is controlled by the MCU, you can turn the antenna on or off by applying/removing power to the MCU. Turning On the System Follow the steps below to turn on your TracVision system.

  • Page 16: Changing Channels And Switching Between Satellites

    Special Cases • TracVision M9 configurations with a multiswitch installed require using the MCU to change satellites. • DISH 1000 customers with the DISH 129 satellite installed must...
  • Page 17 TracVision M9 User’s Guide Chapter 2 - Operation Using the Receiver Remote Control to Switch Between Satellites Some TracVision M9 system configurations allow automatic satellite switching. When automatic switching is enabled, the antenna switches satellites automatically while you change channels using the receiver’s remote control.

  • Page 18: Product Care

    TracVision M9 User’s Guide Chapter 2 - Operation Product Care Please consider the following antenna care guidelines for maintaining peak performance: • Periodically wash the exterior of the antenna dome with fresh water and mild detergent. Avoid harsh cleansers and volatile solvents (such as acetone) and do not spray the dome directly with high-pressure water.

  • Page 19: Settings

    TracVision M9 User’s Guide Chapter 3 - Settings 3. Settings This chapter explains system settings and how to modify them using the MCU. Contents Setting the MCU to Track Satellites......... 19 Configuring Satellite Settings.......... 26 Changing the Sleep Mode Setting ........27 Changing the Instant On Setting........

  • Page 20: Setting The Mcu To Track Satellites

    Option A - Choosing Preset Satellite Groups If desired, you can set the TracVision M9 to track one of the following preset groups. TIP: Refer to...
  • Page 21 TracVision M9 User’s Guide Chapter 3 - Settings Use the flowchart in Figure 3-1 to set the MCU to track the preset satellite group of your choice. Figure 3-1 Preset Satellite Groups Tracking Satellite A Sat B Menu Sat C...
  • Page 22 NOTE: Be sure to only install satellites that your TracVision M9 can track in your geographic location. For your convenience, KVH provides links to several web sites that offer satellite coverage information. Simply visit our website at www.kvh.com/footprint...
  • Page 23 TracVision M9 User’s Guide Chapter 3 - Settings Satellite Installation Satellite Name Position Name Type Galaxy 18 123.0° W GLX123W Linear Galaxy 19 97.0° W GLX97W Linear Galaxy 25 93.1° W GLX93W Linear Galaxy 3C 95.0° W GLX95W Galaxy Circular Hispasat 1C, America 30.0°...
  • Page 24 TracVision M9 User’s Guide Chapter 3 - Settings Table 3-3 Eastern Hemisphere Satellite Library Satellite Installation Satellite Name Position Name Type Abs 1, North 75.0° E ABSN75E Linear Abs 1, South 75.0° E ABSS75E Linear Agila 2 146.0° E AGL146E...
  • Page 25 TracVision M9 User’s Guide Chapter 3 - Settings Satellite Installation Satellite Name Position Name Type Intelsat 7, South Africa 68.5° E ITE68E Linear Intelsat 8, Australia 166.0° E IT166E Linear Intelsat 10, Africa/Europe 68.5° E ITE68E Linear Intelsat 701, French Polynesia (Spot 3) 180.0°...
  • Page 26 TracVision M9 User’s Guide Chapter 3 - Settings Figure 3-2 Selecting from the Satellite Library Tracking Satellite A Sat B Menu Sat C Install Satellite? Next Return Circular or Linear? Circular Linear Trisat Mode? Service=DIRECTV? Next Return Next Return Service=DISH?

  • Page 27: Configuring Satellite Settings

    TracVision M9 User’s Guide Chapter 3 - Settings Configuring Satellite Settings If a satellite’s parameters are changed to use different parameters than those stored in the TracVision system, you can use the flowchart in Figure 3-3 to configure one of the satellites selected for tracking.

  • Page 28: Changing The Sleep Mode Setting

    TracVision M9 User’s Guide Chapter 3 - Settings Changing the Sleep Mode Setting When the vessel has come to a stop and holds its position for one minute (e.g., at a dock), the antenna unit enters Sleep Mode, which locks the antenna in place to conserve power. As soon as the vessel moves beyond a 1°...

  • Page 29: Changing The Instant On Setting

    TracVision M9 User’s Guide Chapter 3 - Settings Changing the Instant On Setting When Instant On is enabled, the antenna can immediately receive signals if the vessel has not moved since the antenna was last shut off. However, if the system is turned off, and then the vessel moves after last acquiring the satellite via Instant On, the antenna will undergo its standard initialization process once it is turned back on.

  • Page 30: Adjusting Display Brightness

    TracVision M9 User’s Guide Chapter 3 - Settings Adjusting Display Brightness The MCU display brightness can be adjusted to suit your preferences. Use the flowchart in Figure 3-6 if you wish to adjust the display brightness, or if you wish to restore the original brightness setting.

  • Page 31: Restarting The Antenna

    TracVision M9 User’s Guide Chapter 3 - Settings Restarting the Antenna Use the flowchart in Figure 3-7 if you wish to restart the antenna. Figure 3-7 Restarting the Antenna Tracking Satellite A Sat B Menu Sat C Install Satellite? Next Return Select “Next”...

  • Page 32: Manually Setting Latitude And Longitude

    TracVision M9 User’s Guide Chapter 3 - Settings Manually Setting Latitude and Longitude If the GPS is blocked or unavailable, you can manually set the vessel’s latitude and longitude data. Manually set latitude and longitude values are automatically overwritten once valid GPS is detected.

  • Page 33: Troubleshooting

    TracVision M9 User’s Guide Chapter 4 - Troubleshooting 4. Troubleshooting This chapter identifies potential basic problems along with their possible causes and solutions. It also explains how to get technical support. Contents Four Simple Checks............35 Troubleshooting Matrix............ 36 Causes and Remedies for Operational Issues ....37...

  • Page 34: Four Simple Checks

    TracVision M9 User’s Guide Chapter 4 - Troubleshooting Four Simple Checks If you are experiencing a problem receiving satellite TV with your TracVision system, perform the four simple checks below. TIP: You can also try resetting the satellite TV receiver. Turn off and unplug the receiver, wait one minute, then plug it back in and turn it back on.

  • Page 35: Troubleshooting Matrix

    TracVision M9 User’s Guide Chapter 4 - Troubleshooting Troubleshooting Matrix The troubleshooting matrix identifies potential operational symptoms and their causes and remedies. “Causes and Remedies for Operational Issues” on page 37 contains detailed information on the causes and remedies listed below.

  • Page 36: Causes And Remedies For Operational Issues

    Causes and Remedies for Operational Issues This section addresses the most common operational issues that can affect the performance of the TracVision M9. If your TracVision system requires service, you can visit any KVH-authorized dealer or distributor for assistance. To find a KVH-authorized dealer near you, visit www.kvh.com/wheretogetservice.
  • Page 37 TracVision M9 User’s Guide Chapter 4 - Troubleshooting Satellite Coverage Issue Television satellites are located in fixed positions above the Earth’s equator and beam TV signals down to certain regions of the planet (not worldwide). To receive TV signals from a satellite, you must be located within that satellite’s unique coverage area.
  • Page 38 This might cause the TracVision M9 to track improperly. To solve this problem, simply turn off the TracVision M9 system for at least ten seconds. Then turn on the TracVision system, ensuring the vessel is either motionless or traveling in a straight line for the first minute after startup.
  • Page 39 A loose RF connector can reduce signal quality or prevent automatic satellite switching using the receiver’s remote control. Refer to the TracVision M9 Installation Guide for complete system wiring information or visit any KVH-authorized dealer or distributor for assistance. To find a KVH-authorized dealer near you, visit www.kvh.com/wheretogetservice.

  • Page 40: Technical Support

    TracVision M9 User’s Guide Chapter 4 - Troubleshooting Technical Support The TracVision M9 antenna is a sophisticated electronic device; only KVH-authorized technicians have the specialized tools and expertise necessary to diagnose and repair a system fault. Therefore, if you experience any operating problem or require technical assistance, please call or visit your local authorized TracVision dealer or distributor.

  • Page 41: Changing The Sidelobe Mode Setting

    TracVision M9 User’s Guide Appendix A - Advanced Settings and Functions Appendix A Advanced Settings and Functions This appendix contains information on advanced settings and functions. This information should only be utilized by KVH-authorized technicians. Contents Manually Controlling the Antenna ........45 Updating Satellite Frequency Data ........

  • Page 42: Advanced Settings And Functions

    TracVision M9 User’s Guide Appendix A - Advanced Settings and Functions Manually Controlling the Antenna Use the flowchart in Figure A-1 if you wish to control the antenna manually. NOTE: If you are performing this procedure as part of the satellite frequency scan update procedure, be sure to select “NO”...

  • Page 43: Updating Satellite Frequency Data

    TracVision M9 User’s Guide Appendix A - Advanced Settings and Functions Updating Satellite Frequency Data If the antenna is unable to find a satellite, or if you are unable to receive certain channels, the satellite’s frequency data might have changed. The satellite frequency scan feature allows you to update the frequency data of any satellite stored in the system’s library.
  • Page 44 TracVision M9 User’s Guide Appendix A - Advanced Settings and Functions Figure A-2 Scanning Frequency Data Tracking Satellite A Sat B Menu Sat C Install Satellite? Next Return Select “Next” until “Operations Mode?” is displayed. Operations Mode? Next Return Get Antenna Status?

  • Page 45: Changing The Sidelobe Mode Setting

    TracVision M9 User’s Guide Appendix A - Advanced Settings and Functions Changing the Sidelobe Mode Setting When the Sidelobe Mode is set to on, the antenna takes additional time to validate the satellite signal. Only change the Sidelobe Mode setting if directed by KVH Technical Support.

  • Page 46: Displaying Software Version Information

    TracVision M9 User’s Guide Appendix A - Advanced Settings and Functions Displaying Software Version Information Use the flowchart in Figure A-4 if you wish to display software version information. Figure A-4 Displaying Software Version Information Tracking Satellite A Sat B...

  • Page 47: Displaying The Antenna Serial Number

    TracVision M9 User’s Guide Appendix A - Advanced Settings and Functions Displaying the Antenna Serial Number Use the flowchart in Figure A-5 if you wish to display the antenna serial number. Figure A-5 Displaying Antenna Serial Number Tracking Satellite A...

  • Page 48: Other Advanced Settings

    TracVision M9 User’s Guide Appendix A - Advanced Settings and Functions Other Advanced Settings Not all MCU menu options are used in this configuration. The following menu options are not used: • Get System Errors • Get Skew Angle • Get Bit Error Rate •...

  • Page 49: Programming User-Defined Satellites

    Satellites This appendix explains how to program a user-defined satellite(s) into the antenna, if necessary. The TracVision M9 includes a library of common satellites that you can choose from. However, if the satellite(s) you wish to track is not listed, follow the instructions in this appendix to program your desired satellite(s).

  • Page 50: Connect A Pc To The Maintenance Port

    TracVision M9 User’s Guide Appendix B - Programming User-defined Satellites Connect a PC to the Maintenance Port To program your user-defined satellite(s), you first need to connect a PC with Windows HyperTerminal installed. ® TIP: If you are a KVH-authorized technician, you can use the KVH Flash Update Wizard instead of HyperTerminal.
  • Page 51 TracVision M9 User’s Guide Appendix B - Programming User-defined Satellites 3. Open HyperTerminal and establish the following settings: • Bits per second: 9600 • Data bits: 8 • Parity: None • Stop Bits:1 • Flow Control: None Figure B-2 HyperTerminal Settings TIP: To view characters on the screen as you type, set up HyperTerminal to echo typed characters.

  • Page 52: Programming Your User-Defined Satellite(S)

    TracVision M9 User’s Guide Appendix B - Programming User-defined Satellites Programming Your User-defined Satellite(s) To configure a user-defined satellite, you will need to program the following satellite information into the antenna: • Satellite name • Satellite longitudinal position • Transponder information for all applicable combinations of polarization/band: •...
  • Page 53 TracVision M9 User’s Guide Appendix B - Programming User-defined Satellites 3. Type the following SATCONFIG command then press Enter: SATCONFIG,X,A,B,C,D Field Description User-defined satellite stored in antenna library (User1 = User-defined Satellite 1 or User2 = User-defined Satellite 2) Longitude (0-180)
  • Page 54 TracVision M9 User’s Guide Appendix B - Programming User-defined Satellites 6a. (Linear systems only) - Repeat Step 5 for each polarization/band: •Vertical High • Horizontal High •Vertical Low • Horizontal Low 6b. (Circular systems only) - Repeat Step 5 for each polarization/band: •Right...
  • Page 55 TracVision M9 User’s Guide Appendix B - Programming User-defined Satellites Example - Linear Satellite The following is an example of programming the fictional “YOURSAT 7” as the USER1 user-defined satellite. YOURSAT 7 at 7ºW, DVB decoder, linear polarization Transponder Data...
  • Page 56 TracVision M9 User’s Guide Appendix B - Programming User-defined Satellites Example - Circular Satellite The following is an example of programming the fictional “YOURSAT 122” as the USER2 user-defined satellite. YOURSAT 122 at 122ºW, DVB decoder, circular polarization Transponder Data...

  • Page 57: Wiring Diagrams

    Appendix C Wiring Diagrams This appendix provides receiver wiring diagrams for TracVision M9 configurations. Wiring diagrams vary according to system configuration. For installation instructions, refer to the TracVision M9 Installation Guide. Contents Circular Version Wiring One or Two Receivers .......... 65 Wiring Three or Four Receivers ........

  • Page 58: Circular Version

    TracVision M9 User’s Guide Appendix C - Wiring Diagrams Wiring One or Two Receivers Circular Version Antenna Data/ Power RF1 RF2 Grounding Block RF1 RF2 Output to Antenna Vessel OUTPUT TO AC Ground ANTENNA MAINTENANCE PORT RF PORT POWER IN...

  • Page 59: Wiring Three Or Four Receivers

    TracVision M9 User’s Guide Appendix C - Wiring Diagrams Wiring Three or Four Receivers Circular Version Antenna Data/ Power RF1 RF2 Grounding Block Vessel RF1 RF2 AC Ground Output to Power Antenna Supply OUTPUT TO ANTENNA MAINTENANCE PORT RF PORT...

  • Page 60: Wiring Up To Eight Receivers

    TracVision M9 User’s Guide Appendix C - Wiring Diagrams Wiring Up to Eight Receivers Circular Version Antenna Data/ RF1 RF2 Power RF1 RF2 Output to Grounding Antenna Block OUTPUT TO ANTENNA Vessel RF1 RF2 MAINTENANCE PORT RF PORT POWER IN...

  • Page 61: Linear Quad Version

    TracVision M9 User’s Guide Appendix C - Wiring Diagrams Wiring Up to Four Receivers Linear Quad Version Antenna Data/ RF1 RF2 RF3 RF4 Power Output to Antenna OUTPUT TO ANTENNA MAINTENANCE PORT RF PORT POWER IN Power In +24 VDC...

  • Page 62: Wiring Up To Eight Receivers

    TracVision M9 User’s Guide Appendix C - Wiring Diagrams Wiring Up to Eight Receivers Linear Quad Version Antenna Data/ RF1 RF2 RF3 RF4 Power Output to Antenna OUTPUT TO ANTENNA MAINTENANCE PORT RF PORT POWER IN Power In +24 VDC...

  • Page 63: Linear Sky Mexico Version

    TracVision M9 User’s Guide Appendix C - Wiring Diagrams Wiring One or Two Receivers Linear Sky Mexico Version Antenna Data/ RF1 RF2 Power Output to Antenna OUTPUT TO ANTENNA MAINTENANCE PORT RF PORT POWER IN Power In +24 VDC Vessel Power...

  • Page 64: Wiring Up To Eight Receivers

    TracVision M9 User’s Guide Appendix C - Wiring Diagrams Wiring Up to Eight Receivers Linear Sky Mexico Version Antenna Data/ RF1 RF2 Power Output to Antenna OUTPUT TO ANTENNA MAINTENANCE PORT RF PORT POWER IN Power In +24 VDC Receiver #8...

  • Page 65: Recalibration

    TracVision M9 User’s Guide Appendix D - Recalibration Appendix D Recalibration This appendix explains how to recalibrate the system. This information should only be utilized by KVH-authorized technicians. Contents Recalibrating the System ..........75...

  • Page 66: Recalibrating The System

    TracVision M9 User’s Guide Appendix D - Recalibration Recalibrating the System During installation, the TracVision M9 should have been properly calibrated. However, if the antenna is moved or if additional equipment is installed or removed near the antenna, KVH recommends recalibrating the system. The following sections explain how to recalibrate the system.
  • Page 67 TracVision M9 User’s Guide Appendix D - Recalibration Turn On Autocalibration Use the flowchart in Figure D-2 to turn on autocalibration. NOTE: Autocalibration automatically turns off after a valid calibration score is received. For more information on interpreting the calibration score, see “Interpreting the Calibration Score”...
  • Page 68 TracVision M9 User’s Guide Appendix D - Recalibration Recalibrate the System 1. Select a calm day and a clear area. Excessive pitching and rolling can distort calibration data. 2. Apply power to the TracVision system. 3. Write down your approximate heading. You will use this information later in this procedure.
  • Page 69 TracVision M9 User’s Guide Appendix D - Recalibration Verify the Calibration Score This section explains how to interpret the calibration score display. Be sure to verify that the calibration yielded acceptable results. If the calibration did not yield acceptable results, you will need to restart recalibration.
  • Page 70 TracVision M9 User’s Guide Appendix D - Recalibration Interpreting the Calibration Score Each calibration results in a calibration score that is stored in the system’s memory. The calibration score contains an accuracy rating, a magnetic environment rating, and the number of calibrations performed.

  • Page 71: Menu Options

    TracVision M9 User’s Guide Appendix E - Menu Options Appendix E Menu Options This appendix details the MCU menu structure and available menu options. Contents Menu Options ..............83...
  • Page 72 TracVision M9 User’s Guide Appendix E - Menu Options Menu Options T r a c k i n g S a t e l l i t e A S a t B M e n u S a t C...
  • Page 73 Phone: +1 401 847-3327 Fax: +1 401 849-0045 Phone: +45 45 160 180 Fax: +45 45 160 181 E-mail: info@kvh.com Internet: www.kvh.com E-mail: info@kvh.dk Internet: www.kvh.com © Copyright 2010 KVH Industries Inc. KVH, TracVision, and TracPhone are registered trademarks of KVH Industries Inc.

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