Guide To Status Icons - ShoreTel 560 Quick Reference

ShoreTel 560/560g IP Phone Quick Reference
LCD Display
Handset with
Finger Rest 160 x 80 pixel, 2-bit grayscale
Speaker Soft Keys
Scroll Button
Context-sensitive,
Delivers Select options
high-quality functions defi ned
in interface.
wideband on display.
sound.
Dial Pad
Headset jack Audio Control Keys
Volume button controls
handset, headset,
Handset jack speaker and ring
volume. Mute, Speaker,
and Headset keys are
illuminated when func-
tions are active
.
Note: You can connect a supported headset into the 560/560g IP Phone by plugging the
headset into the headset jack at the left corner of the phone chassis. Contact your system
administrator for details.
GUIDE TO LEDS
Your ShoreTel 560/560g IP phone provides color cues to help you determine the operational status. Note
that these patterns apply to ShoreTel 6.1 (build 11.15.2603.0) and higher.
Steady Green - in use by you
Blinking Green - (Slow blink: 1s on/1s off) incoming call
Blinking Orange - (Fast blink: .25s on/.25s off) on hold or call parked
Steady Orange - extension's call handling mode set to Do Not Disturb
Steady Red - in use by other party (applies to BCA and Extension Monitor)
ShoreTel, Inc., 960 Stewart Drive Sunnyvale, California 94085 USA Phone: +1.408.331.3300 +1.800.425.9385 Fax: +1.408.331.3333
This product is covered by one or more of the following patents: United States Patent 6,996,059, United States Patent 7,003,091, United States Patent 7,167,486, United States Patent 7,379,540,
PN 800-1067-04
and United States Patent 7,386,114. ShoreTel, Inc. All rights reserved.
Indicator LED
Flashing light alerts the
user to incoming calls
and unheard voice
messages.
Custom Keys
Six custom keys with tri-color
LED indicators can be confi g-
ured as call keys, monitored
extensions, or speed dial keys.
Function Keys
Overlay
Vinyl overlay imprinted with
international symbols.
Microphone
Function Keys
Perform core telephony functions
(Voice Mail, Transfer, Options,
Conference, Directory, Intercom,
Redial, Hold)

GUIDE TO STATUS ICONS

ShoreTel IP 560/560g Idle Interface
Your name Your extension
ABC company
510
Bob Berry
(408) 555-1212
511
Standard
5 1 519
11:53 am Fri, Jun 27 5 0 9
Pickup Unpark Mode
Unheard Agent
Missed Call
State
Calls Handling voice mail
Mode
Main Display
Unheard Voice Messages
Missed Calls
Logged Into Workgroup
Logged Into Workgroup, In Wrap-Up
Logged Out of Workgroup
Custom Keys - Call
On Hook
Off Hook
Inactive / Do Not Disturb
Incoming Call (Animated)
On a Call
On a Conference Call
Call On Hold / Parked
Remote Hold
www.shoretel.com
ShoreTel IP 560/560g Inbound Call
Caller
Sam Smith
Status Icon
(408) 555-1212
Speed Dial
DID
HQ ATT Local
Monitored
0:15
Extension
Answer To VM
Soft Key
Function
Soft key
functions
Custom Keys - Monitored Extension
Idle
Inactive / Do Not Disturb
Unheard Voice Messages
Do Not Disturb / Unheard Messages
Incoming Call (Animated)
On a Call
Incoming Call and On a Call
On a Conference Call
Call On Hold / Parked
Custom Keys - Speed Dial
Speed Dial Extension
511
519
5 0 9
Duration
of Call