Getting Technical Support - Kodak i7300 User Manual

Getting Technical Support

If you experience problems with your system, contact the Integrator or Kodak Response Center:
Within New York State: 1-800-462-6494
Outside New York State: 1-800-822-1414
Alaska and Hawaii: 1-800-466-1414
For other countries, contact your local Kodak Service Support Center.
When contacting technical support, be prepared to supply the following information:
The names and models of the computer and the scanner you are using.
Any memory-resident software installed, including memory managers, with version numbers.
Any resident anti-virus software.
Contents of the Error log file.
Any information and the action taken that can reproduce the problem you experienced. Include the
exact text of any error messages you received.