Updates - Palm PRE 2 User Manual

Full Erase > Secure Full Erase:
you installed, and USB drive storage files. Select this option if you are
planning to give the phone away, and you want your data and files to be
unrecoverable even using a third-party tool.
For more information, see Erase data and reset your
How do I get my data back after a full or partial erase?
After you perform one of the erase options, on your phone, enter your
existing Palm profile email address, and password—don't create a new one!
When you do this, all data that has been backed up to your profile—
contacts, calendar events, and tasks, as well as apps you bought through
App Catalog—is restored to your phone. To restore information about your
online accounts to your phone, simply enter the password for each account
when prompted after the erase— synchronization begins again.
The Erase USB Drive option and the two full erase options delete
everything stored in your phone's USB drive (pictures, videos, music,
documents, PDF files, ringtones, and so on). You need to have copies of
those files available elsewhere if you want to restore them to your phone.
For example, you can save copies on your computer and then transfer them
back to your phone (see Copy files between your phone and your
computer).
I want to do a full erase, but the screen is cracked or doesn't
respond to taps
If you can't do a full erase using the screen, you can use a keyboard shortcut.
Press and hold Option +
My bookmarks were restored, but the thumbnail icon is not
displaying
Web bookmarks are part of the data backed up to your Palm profile. After a
partial or full erase, a bookmark is restored with a generic thumbnail icon.
236 Chapter 14 : Troubleshooting
Erases application data and settings, apps
phone.
Sym + power for 15 seconds.
After you revisit the page for which you created the bookmark, the
thumbnail icon is restored.

Updates

I dismissed a system update notification, and now I don't know
how to get the update on my phone
If you have a phone network connection or a Wi-Fi connection and the
battery has at least a 30% charge, you can start the update yourself:
System Updates . Your phone checks for the availability of the update,
and if one is available, tap Download
background, so you can continue to use your phone until the actual
installation takes over.
Your phone continues to remind you to install the update after it has been
downloaded. You are also reminded that the phone will install the update
automatically the next time you charge your phone. An update installation
cannot begin unless you have at least a 30% charge on your battery. If you
tap Install Later, the update will automatically install the next time all three
of the following conditions are true: the phone is charging and idle, and the
battery has at least a 30% charge.
My phone froze while I was downloading or installing a system
update
If this happens, you can use webOS Doctor
install the system update from your computer using the USB cable. On your
computer, go to palm.com/support
Open
Now. The download happens in the
to restore your phone and
TM
to download webOS Doctor.