Palm PRE 2 User Manual page 225

1 Make sure you have removed the protective cover that came attached
to your phone screen.
2 Make sure that there are no stickers covering any part of the front of
the phone.
3 To brighten the screen if it has dimmed, tap the screen.
4 To turn on the screen, do one of the following:
• Press power . Drag
• Slide out the keyboard.
• If the keyboard is out, press any key.
5 Look closely at the screen. If the display appears but is faint, try
adjusting the screen brightness (see
6 If the problem persists, connect your phone to the
Charge the battery). If you see a faint display, try to restart your phone
(see Restart your phone).
7 If you don't see a display or the screen doesn't respond to taps, press
and hold power and slide the
your phone. It may take a few minutes for your phone to complete
startup.
An application is not responding to taps
1 Tap the center of the gesture area. If the application screen minimizes
to a card, throw the card off the top of the screen to close the app.
2 If the screen does not respond to taps at all, press and hold
and slide the ringer switch three times to restart your phone. Then
wait until your phone completes startup.
3 If this does not solve the problem, see
Pre™ 2 phone working again for additional steps to try.
up to unlock the screen.
Change screen brightness).
AC charger (see
ringer switch three times to restart
power
6Ts: Six ways to get your Palm
Applications are running slowly
NOTE Be sure that any third-party applications you install are compatible with
the Palm webOS™ platform. Applications written for earlier Palm smartphones
®
using the Palm OS
®
compatible with your Pre 2 phone. If you can try a free version of the software
before purchasing it, you can test it first to make sure it works properly.
1 Tap the center of the gesture area to display Card view.
2 Scroll through the cards and note how many applications are open.
3 Close any application you are not using by throwing its card off the top
of the screen.
If the problem persists after you close apps you are not using, restart your
phone (see Restart your
Six ways to get your Palm
to try.
My gestures in the gesture area aren't working
• Some gestures begin in the gesture area and end in the touchscreen, and
vice versa. Crossing the border between the two areas with your finger is
crucial to making the gesture successfully. Likewise, the drag gesture for
opening a menu begins at the top of the phone, above the screen, and
crosses down onto the screen.
®
* Gesture area
by ACCESS operating system or Windows Mobile are not
phone). If this does not solve the problem, see
Pre™ 2 phone working again
®
Chapter 14 : Troubleshooting
6Ts:
for additional steps
225