Updates - Palm PIXI PLUS User Manual

option if you are planning to give the phone away, and you want your data
and files to be unrecoverable even using a third-party tool.
For more information, see Erase data and reset your
How do I get my data back after an erase?
After you perform one of the erase options, on your phone, enter your
existing Palm profile email address, and password—don't create a new one!
When you do this, all data that has been backed up to your profile—
contacts, calendar events, and tasks, as well as apps you bought through
App Catalog—is restored to your phone. To restore information about your
online accounts to your phone, simply enter the password for each account
when prompted after the erase—synchronization begins again.
The Erase USB Drive option and the two full erase options delete
everything stored in your phone's USB drive (pictures, videos, music,
documents, PDF files, ringtones, and so on). You need to have copies of
those files available elsewhere if you want to restore them to your phone.
For example, you can save copies on your computer and then transfer them
back to your phone (see Copy files between your phone and your
computer).
My bookmarks were restored, but the thumbnail icon is not
displaying
Web bookmarks are part of the data backed up to your Palm profile. After a
full erase, a bookmark is restored with a generic thumbnail icon. After you
revisit the page for which you created the bookmark, a thumbnail icon is
restored.
186 Chapter 11 : Troubleshooting
phone.

Updates

I dismissed a system update notification, and now I don't know
how to get the update on my phone
If you have a phone network connection or a Wi-Fi connection and the
battery has at least a 30% charge, you can start the update yourself:
Updates . Your phone checks for the availability of the update, and if one
is available, tap Download Now. The download happens in the
background, so you can continue to use your phone until the actual
installation takes over.
Your phone continues to remind you to install the update after it has been
downloaded. You are also reminded to install the update automatically the
next time you charge your phone. An update installation cannot begin
unless you have at least a 30% charge on your battery. If you tap
Later, the update will automatically install the next time all three of the
following conditions are true: the phone is charging and idle, and the battery
has at least a 30% charge.
My phone froze while I was downloading or installing a system
update
If this happens, you can use webOS Doctor
install the system update from your computer using the USB cable. On your
computer, go to palm.com/support
Open
Install
to restore your phone and
TM
to download webOS Doctor.