Troubleshooting - Scooter Won't Shut Off; Troubleshooting - Scooter On, But Not Running; Troubleshooting - Motor Running Backwards, Check Wiring; Troubleshooting - Is It My Throttle Or Controller - X-TREME X-370 Owner's Manual

Electric scooter
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Troubleshooting:
Scooter Won't Shut Off
Place the scooter off the ground so the rear wheel will not touch the ground. You do not
want your scooter to take off. Take the footplate off. Disconnect the throttle clip under the
footplate, then turn the scooter on and see if it still runs. If it does, you will need a new
controller.
Troubleshooting:
Scooter On, but Not Running
Follow the wire from the left handbrake down under the foot plate. Unplug this wire. There
is a safety in that brake that will not allow the motor to run when the brake is being applied.
Make sure the rear wheel is off of the ground, then try turning the throttle with this
unplugged. Let me know here if the scooter responds.
Troubleshooting:
Motor Running Backwards - Check Wiring
- Switch the polarity to the motor.
- Disconnect the white connector that goes to the motor from the controller.
- Mark the wires position in the connector so you will be sure to turn them around properly.
- Look down inside the connector where you will see the two metal wire spades. They are
held in place by a small tab that locks into the connector. If you reach inside the connector
with a jeweler's screwdriver or dental pick you can bend the tab in and then pull wire
spade out from the back.
- Bend the tabs out before you reinsert the wires into the connector.
- Push the wires into the connector opposite the position they were originally in.
This will reverse the polarity to the motor, making it run the proper direction.
Troubleshooting:
Is it my Throttle or my Controller?
Tools Required; Digital Multimeter-Voltmeter
Most E-scooter throttles use 'Hall-effect' devices, not potentiometers (rheostats). A
Hall-effect device is a chip that responds to a movable magnet. If you have a digital VOM (I
would not use an analog resistance meter of any kind, as it could damage the chip if it's a
30

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