Troubleshooting; Scooter Won't Run, Charger Light Stays Green; Scooter Won't Run, Charger Light Stays Red & Green; Is It My Throttle Or My Controller - X-TREME XB-700Li Owner's Manual

While the motor is connected to the controller, powered, and at rest--or, alternatively, powered
with +5 volts from a workbench power supply--set up a multi-meter to monitor the sensor's output
on one of the 3 wires. Connect the Black Voltmeter Lead to the small black wire by inserting the
probe in where the wire goes into the connector. Attach the Red Voltmeter to one of the 3 wires to
be tested. IMPORTANT: DO NOT let any of the small wires touch each other or will blow the
sensor. Turn the motor by hand very slowly while watch the voltmeter. It should pulse to 5vdc
when active and 0vdc when not. Repeat this step for other 2 wires. If all three wires Green, Blue
and Yellow pulses 5vdc then the motor is good and controller is bad.
Section-A: Do not have scooter powered up. Locate the white quick 5 wire connecter leading from
the controller to the motor and unplug connector. With a small ice pick or large needle inserted to
unlock the lock tab one of the good pins. And pull the wire out of the controller and reconnect the
connector. Tape off the gold pin so you can protect it. Return to above instructions above.
Troubleshooting: Scooter Won't Run, Charger Light Stays Green
When you plug your charger into your scooter and the wall outlet the charger light stays green.
This is telling me that somewhere between charger socket, controller, fuse holder and batteries you
have an open circuit. Please remove the floor plate and check the wires in this area. You may find
a wire that is not connected, a connector that is not pushed together properly or a fuse holder that
is not letting the fuse connect properly.
Troubleshooting: Scooter Won't Run, Charger Light Stays Red &
Green
When you plug your charger into your scooter and the wall outlet the charger light stays green.
This is telling me that somewhere between the batteries, fuse, and charger socket you have an
open circuit. Please remove the floor plate and check the wires in this area. You may find a wire
that is not connected, a connector that is not pushed together properly or a fuse holder that is not
letting the fuse connect properly.
Troubleshooting: Is It My Throttle Or My Controller?
(These tests require a digital VOM)
Most E-scooter throttles use 'Hall-effect' devices, not potentiometers (rheostats). A Hall-effect
device is a chip that responds to a movable magnet. If you have a digital VOM (I would not use an
analog resistance meter of any kind, as it could damage the chip if it's a Hall-effect chip), you can
test whether it's a potentiometer or not. If it is, you should get 5K ohms across red and black, and of
course, 0-5K from red or black to the third wire (usually green or yellow). If it isn't, you'll get
readings in the megohms in one direction and no connection in the other in some cases.
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